Shaping the future of mobile service support systems - ex-ante evaluation of smart glasses in technical customer service processes.

Fri, 01 Jan 2016 00:00:00 +0100

Christina Niemöller, Dirk Metzger, Michael Fellmann, Deniz Özcan, Oliver Thomas:
Shaping the future of mobile service support systems - ex-ante evaluation of smart glasses in technical customer service processes. GI-Jahrestagung 2016: 753-767