Yan-Cih Liang Shang-Pin Ma Chih-Ying Lin Chatbotification for Web Information Systems: A Pattern-Based Approach. 2290-2295 2024 COMPSAC https://doi.org/10.1109/COMPSAC61105.2024.00368 conf/compsac/2024 db/conf/compsac/compsac2024.html#LiangML24 streams/conf/compsac