Yusep Rosmansyah Husni Mubarok Rio Yunanto Balanced Scorecard KPI formulation of SAPA IT division and mobile web application implementation. 1-6 2011 ICEEI https://doi.org/10.1109/ICEEI.2011.6021843 conf/iceei/2011 db/conf/iceei/iceei2011.html#RosmansyahMY11