2025 Los Angeles Fires
Help and info for people affected by the wildfires
Latest News: Stronger Mortgage Relief Now in Effect
On January 6, 2026, Governor Newsom announced additional relief from major national lenders to offer additional forbearance of up to 90 days to LA fire survivors, subject to investor approval and consistent with the terms of the Governor’s January 2025 agreement. Bank of America is now offering qualifying customers up to 2 additional years of forbearance, beyond the initial 12-month period, for those who plan to rebuild their home.
The DFPI has now secured agreements of additional forbearance of up to 90 days from approximately 160 institutions that have renewed their commitment to extend relief to those still recovering from the devastating fires.
In addition, Governor Newsom announced a major expansion of the state’s CalAssist mortgage relief program.
View the 2026 list of Lenders & Servicers committed to providing additional relief.
Download the 2026 list (Excel) | Last updated 2/18/2026
DFPI licensees: Please email [email protected] to join the relief effort.
| Company Name | Type of Institution |
|---|---|
| A&D Mortgage LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Advisors Mortgage Group LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| American First Credit Union | Credit Union |
| American Internet Mortgage, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| American Riviera Bank | Bank |
| Arrowhead Federal Credit Union | Credit Union |
| Aurora Financial Group, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Balboa Thrift and Loan Association | Bank |
| Banc of California | Bank |
| Bank of the Sierra | Bank |
| Bay Federal Credit Union | Credit Union |
| Beneficial State Bank | Bank |
| BluPeak Credit Union | Credit Union |
| BMO Bank | Bank |
| Bungalow Funding, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Cabrillo Credit Union | Credit Union |
| California Business Bank | Bank |
| California Coast Credit Union | Credit Union |
| CALIFORNIA LITHUANIAN CREDIT UNION | Credit Union |
| CalPrivate Bank | Bank |
| Carrington Mortgage Services, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Castle & Cooke Mortgage, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Cathay Bank | Bank |
| Center City Community Credit Union | Credit Union |
| Citadel Servicing Corporation dba Acra Lending | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Citi | Bank |
| Click n' Close, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| CMG Mortgage | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Coast Central Credit Union | Credit Union |
| Community Commerce Bank | Bank |
| Community First Credit Union | Credit Union |
| Community West Bank | Bank |
| Compass Community Credit Union | Credit Union |
| Credit Union of Southern California | Credit Union |
| CTBC Bank USA, Inc. | Bank |
| Cypress Loan Servicing LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Data Mortgage, Inc dba Essex Mortgage | Mortgage Lenders and Servicers (CRMLA & CFL) |
| DHI Mortgage Company, Ltd., L.P. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Dolan Gaddi Lending Inc | Mortgage Lenders and Servicers (CRMLA & CFL) |
| East West Bank | Bank |
| Educational Employees Credit Union | Credit Union |
| El Monte Community Credit Union | Credit Union |
| EverTrust Bank | Bank |
| Excite Credit Union | Credit Union |
| Farmers & Merchants Bank of Central California | Bank |
| Fay Servicing, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Figure Lending LLC. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Financial Partners Credit Union | Credit Union |
| First Commercial Bank (USA) | Bank |
| First Entertainment Credit Union | Credit Union |
| First Foundation Bank | Bank |
| First General Bank | Bank |
| First Pacific Bank | Bank |
| FIRST STANDARD FINANCIAL CORP. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| FirstKey Mortgage, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Franklin Credit Management Corporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Freedom Mortgage Corporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Fresno Police Department Credit Union | Credit Union |
| Frontwave Credit Union | Credit Union |
| Generations Home Loans, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| GITSIT Solutions, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Goldman Sachs Lending Partners LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Hanmi Bank | Bank |
| HCN Bank | Bank |
| HEM | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Herzer Financial | Mortgage Lenders and Servicers (CRMLA & CFL) |
| HomeLight Home Loans, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| JP Morgan Chase | Bank |
| JTF Rose, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Keswick Financial Group, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Kwik Mortgage Corporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Lakeview Community Capital, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Lakeview Loan Servicing, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| LBS Financial Credit Union | Credit Union |
| Legacy Bank | Bank |
| LendSure Mortgage Corporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Lennar Mortgage, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| LoanCare, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Luxury Mortgage Corp. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Marlin Mortgage Capital, LLC and Sailfish Servicing, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Mechanics Bank | Bank |
| MLD Mortgage Inc dba The Money Store | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Montecito Bank & Trust | Bank |
| Monterey County Bank | Bank |
| Monterra Credit Union | Credit Union |
| Moria Development, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Mortgage Lenders Investment Trading Corporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Mortgage Research Center, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Mortgage Solutions of Colorado DBA MSF Servicing | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Murphy Bank | Bank |
| Nations Direct Mortgage, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Nationstar Mortgage LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| New American Funding, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Nexus Nova LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Nikkei Credit Union | Credit Union |
| Northpoint Mortgage, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Organized Labor Credit Union | Credit Union |
| Pacific Alliance Bank | Bank |
| Pacific Service Credit Union | Credit Union |
| Paramount Residential Mortgage Group, Inc (PRMG) | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Partners Bank of California | Bank |
| Partners Federal Credit Union | Credit Union |
| Patelco Credit Union | Credit Union |
| PCB Bank | Bank |
| PennyMac Corp. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| PennyMac Loan Services, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Planet Home Lending, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Plaza Home Mortgage, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| PrimeLending, A Plains Capital Company | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Priority One Credit Union | Credit Union |
| Proper Rate, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Prosper Marketplace, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Provident Credit Union | Credit Union |
| Redwood Credit Union | Credit Union |
| Reliance First Capital, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Resource Financial Services, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Rise Credit Union | Credit Union |
| Rolling F Credit Union | Credit Union |
| Royal Pacific Funding Corporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| RWM Home Loans | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Sacramento Credit Union | Credit Union |
| SAFE Credit Union | Credit Union |
| San Diego County Credit Union | Credit Union |
| San Francisco Fire Credit Union | Credit Union |
| Savings Bank of Mendocino County | Bank |
| SchoolsFirst Federal Credit Union | Credit Union |
| Select Portfolio Servicing, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| ServiceMac, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Servion, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| SESLOC Credit Union | Credit Union |
| Sierra Central Credit Union | Credit Union |
| Sierra Pacific Mortgage Company, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Silver Hill Capital | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Sirva Mortgage, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| SLO Credit Union | Credit Union |
| SMBC MANUBANK | Bank |
| Snapfi, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Southland Credit Union | Credit Union |
| Star One Credit Union | Credit Union |
| Sun West Mortgage Company, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| SWBC Mortgage Corporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Technicolor FCU | Credit Union |
| Technology Credit Union | Credit Union |
| The Police Credit Union of California | Credit Union |
| Travis Credit Union | Credit Union |
| Tri Counties Bank | Bank |
| Triad Financial Services | Mortgage Lenders and Servicers (CRMLA & CFL) |
| UMe Credit Union | Credit Union |
| UNITED ASSOCIATION CU | Credit Union |
| United Business Bank | Bank |
| United Legacy, LLC | Mortgage Lenders and Servicers (CRMLA & CFL) |
| United Pacific Bank | Bank |
| Upward Credit Union | Credit Union |
| US Bank | Bank |
| US Mortgage Coporation | Mortgage Lenders and Servicers (CRMLA & CFL) |
| USC Credit Union | Credit Union |
| Valley First Credit Union | Credit Union |
| Valley Oak Credit Union | Credit Union |
| Valley Strong Credit Union | Credit Union |
| Valon Mortgage, Inc. | Mortgage Lenders and Servicers (CRMLA & CFL) |
| Ventura County CU | Credit Union |
| Wells Fargo | Bank |
| Wescom Central Credit Union | Credit Union |
| Wheelhouse Credit Union | Credit Union |
California Law: Assembly Bill 238
On September 22, 2025, Governor Newsom signed into law AB 238, which requires a mortgage lender or servicer to provide up to 12 months of mortgage forbearance to a borrower experiencing financial hardship due to the wildfire disaster. This bill deepens homeowner protections by expanding relief and creating enforceable legal requirements.
AB 238 Key Provisions
- An initial 90-day mortgage payment forbearance period subject to extension in 90-day increments up to a maximum of 12 months. This allows the lender to work out a suitable repayment plan with the borrower.
- Prohibitions on mortgage lender or servicer from requiring a lump sum or “balloon” payments, if the mortgage was current on the residential mortgage loan when the borrower entered forbearance.
- No late fees or charging a default rate of interest during the forbearance period.
- No initiations of foreclosures or evictions if the borrower is performing according to the terms of the forbearance agreement.
- No reporting to credit agencies that the mortgage is in forbearance, or furnishing information during the forbearance period indicating that the payments are in forbearance.
- AB 238 also clarified that mortgage servicers are not required to take actions that would require the mortgage lender or servicer to breach the terms of an existing contract with the investor that owns the residential mortgage loan.
AB 238 builds upon the 2025 announcement that the state has worked with major lenders to offer mortgage relief to LA firestorm victims. The following federally chartered institutions committed to offering relief: Bank of America, Citi, JPMorgan Chase, U.S. Bank, Wells Fargo, and BMO Bank. In addition, the DFPI confirmed additional commitments from more than 420 financial institutions.
Information for Homeowners & Renters
- Fannie Mae Disaster Relief. Homeowners may be eligible for reduced or suspended mortgage payments for up to 12 months if they are impacted by a disaster. Homeowners and renters may call 855-HERE2HELP (855-437-3243) to access Fannie Mae’s disaster recovery counseling or visit the Fannie Mae website for more information.
- Freddie Mac Disaster Relief. If your home loan is owned by Freddie Mac, you may be eligible for relief for up to 12 months without incurring late fees or penalties. Find more information on Freddie Mac relief programs.
- Help for Anyone with Mortgage Issues. If you are having difficulty paying your mortgage, a LA Co. Department of Consumer and Business Affairs’ foreclosure prevention expert or a U.S. Department of Housing and Urban Development (HUD)-certified housing counselor can discuss other mortgage relief options with you.If you would like more information on legal resources, you may visit the California Courts’ website Foreclosure and Mortgage Help Self-Help Guide.
- Direct Financial Assistance for Owner and Renters: If you live in a declared disaster area and have experienced damage to your home or business, you may be eligible for a disaster assistance loan from the U.S. Small Business Administration (SBA).
- Homeowners may apply for a loan of up to $500,000 to replace or repair their primary residence.
- Renters and homeowners may borrow a loan of up to $100,000 to replace or repair personal property — such as clothing, furniture, cars, and appliances — damaged or destroyed in a disaster. Apply here.
- If you would like additional self-help materials relating to mortgages, the LA Co. Department of Consumer and Business Affairs has a Saving Your Home information hub page and the Department of Real Estate has many publications in its digital library, including FAQs in A Consumer Guide to Mortgage-Related Complaints.
- Printable Mortgage Relief Resources
Rights for Renters
According to the L.A. County Department of Consumer and Business Affairs (DCBA), if a rental unit has been completely destroyed in a disaster, the rental agreement is void under California law. This means you are no longer obligated to pay rent and the landlord is no longer required to provide you housing. Renters may have ongoing obligations if their unit is partially destroyed or suffers only minor damage, in which case it is important to seek legal advice from an attorney before stopping rent payments. You may wish to consult with the DCBA, a legal aid, or a tenant’s attorney for more information about your rights and remedies.
Emergency Housing
- Locate the nearest open Red Cross shelter. Or, go to the Emergency Shelter page to find other shelters in your area.
- Los Angeles County Disaster Recovery Centers
Get help with federal aid applications, housing and rental support, and access to services. Review the Disaster Recovery Center checklist to help with your visit.
More LA Fire Resources
What is CalAssist Mortgage Fund?
CalAssist Mortgage Fund is a state program that provides much-needed relief from mortgage payments for displaced families whose homes were destroyed or left uninhabitable by a California disaster such as the Los Angeles wildfires or floods.
On October 22, 2025, CalAssist increased its income limits, which allow thousands more homeowners to qualify for relief.
Borrowers must contact their mortgage servicer to get relief
If you are having trouble making mortgage payments, always reach out to your mortgage lender or servicer to request relief, even if it is not listed below.
Need help with your lender or servicer?
If you are having issues with your mortgage lender or servicer, please contact the DFPI’s Consumer Services Office at (866) 275-2677 or submit a complaint online.
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