Question 1

How far out are you booked?

Accepted Answer

We typically book out 3–7 days in advance, but last-minute slots open up.

Question 2

Do you detail boats or RVs?

Accepted Answer

Absolutely. We offer full marine detailing dockside and RV detailing on-site or at the shop. Gelcoat correction, interior steam, and protection are available.

Question 3

Do you clean engine bays?

Accepted Answer

Yes. We offer engine bay cleaning with degreasing and trim dressing. It’s included in Platinum or available as an add-on.

Question 4

Do you clean headliners?

Accepted Answer

No, we avoid headliner cleaning to prevent fabric sag or adhesive failure. We’ll spot treat if absolutely needed, but with caution.

Question 5

Do you shampoo carpets?

Accepted Answer

Yes—our steam and shampoo packages include full carpet extraction and stain treatment.

Question 6

Do you remove pet hair?

Accepted Answer

Yes, but heavy pet hair may require an upcharge depending on severity. Let us know in advance so we can quote properly.

Question 7

Can you remove smoke or odor from my vehicle?

Accepted Answer

Yes. We offer deep interior detox with ozone treatment, enzyme cleaner, and full extraction—but results depend on how long it’s been present.

Question 8

How long does ceramic coating last?

Accepted Answer

Longevity depends on several factors — including how the vehicle is stored, how often it’s driven, your local climate, and how it’s maintained. A garage-kept car that’s hand washed regularly will see significantly longer protection than a daily driver exposed to the elements and automatic car washes. Our maintenance plans are designed to help preserve your coating’s performance, appearance, and longevity for the long haul.

Question 9

Can I use a drive-through car wash after coating?

Accepted Answer

We strongly advise against automatic or brush-based car washes. These can scratch your paint and degrade the coating. For best results, stick to hand washing or let us handle your maintenance care.

Question 10

What’s your cancellation policy?

Accepted Answer

Booking deposits are non-refundable. We require 48 hours notice for reschedules to avoid forfeiting your deposit.

Question 11

Do you offer same-day appointments?

Accepted Answer

Occasionally. Message us to see if we had a cancellation or free time—otherwise we’re booked a few days out.

@ultimatefinishlkn