Oracle CommerceOracle
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Oracle Digital AssistantOracle
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Related Products
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About
Move business online and enrich the buying experience with data from your CRM and back-office systems. Oracle Commerce is a unified B2B and B2C ecommerce platform that makes your digital sales channels central to your company’s success by building personalized, online buyer experiences, innovating faster, and boosting sales. Boost online sales, create innovative experiences, and support subscription pricing models. Meet the unique demands of your business—regardless the customer type—with a single, flexible ecommerce solution. Connect ERP and supply chain data to unify every data point across every customer touchpoint. Expand self-service capabilities with Oracle Configure, Price, Quote and bring even the most complex transaction types online.
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About
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
eCommerce businesses looking for an unified B2B and B2C eCommerce platform
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Audience
Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/cx/ecommerce/
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/
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Alternatives |
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Categories |
Categories |
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eCommerce Features
Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
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Integrations
Accenture Cloud Trade Promotion Management
CrowdTwist
DataMilk
Decimal
Eloqua
Feedonomics
GoDataFeed
Highstreet.io
Informatica Product 360
Kinetica
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Integrations
Accenture Cloud Trade Promotion Management
CrowdTwist
DataMilk
Decimal
Eloqua
Feedonomics
GoDataFeed
Highstreet.io
Informatica Product 360
Kinetica
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