Best EMS Software in the Middle East

iOps360 (Integrated Operations 360) is a cloud-based operation management system designed by public safety workers for public safety workers. iOps360 is a feature-rich platform that offers dozens of features, including scheduling, time management, education organization, vehicle checkoff, equipment tracking, inventory management, status boards and much more! With over 14 years of scheduling experience, we have a comprehensive suite of Scheduling tools. Staffing methods include ABC, ABCD, Days Of The Week, Long Rotating Patterns, Custom Patterns (Dupont, Modified Dupont, Charlotte Fire, etc), Self Scheduling, and Custom Shift Templates. Each staffing model allows for Availability, Hire Backs, Swaps, Trades, Kelly Days, and Leave Requests. Included for Free, is 100% USA based customer support. Our goal is immediate customer support 24/7. With our Live Chat feature, you can quickly have any question answered. You can also call or email us anytime.

Symphia NowForce ensures real-time communication and enhanced situational awareness for better incident management and response. By leveraging smart devices and wireless & mobile networks, organizations can adapt to emerging events in real-time. Across a flexible & scalable platform, Symphia NowForce enables information sharing, centralized communication, and response coordination across numerous units regardless of location. Connect individuals and units for real-time insights and alert sharing and for coordinated response, regardless of location. Leverage smart devices and networks for immediate interaction and information sharing through video, voice, and text communication. Maintain a 24/7 direct connection between head of operations, SOC command centers, security teams, and local responders. Comprehensive emergency dispatch view provides situational awareness and accelerates emergency response time.

Resgrid is many systems in one package. From workforce management & CAD to RMS & communications. Resgrid is many systems in one package. From workforce management & CAD to RMS & communications. Resgrid is 100% open-source software giving you the ultimate piece of mind and flexibility. Cloud based system, nothing to install, over 99% uptime and updated frequently. Use Resgrid CAD for Fire, EMS and Law Enforcement. You can dispatch personnel, roles, units and groups. Advanced features for communication and live tracking and reporting. Resgrid can be used for scheduled delivery or on demand commodity delivery operations. Track your delivery vehicles using AVL and track drop-off and completion times. Resgrid can be used as a Emergency Operations Center solution that cover business to regional emergencies. Coordinate responses, get real-time data from the field and the community.

ImageTrend offers a comprehensive, end-to-end software platform designed to streamline the workflow of emergency response teams, including fire departments, EMS, and hospitals. The platform integrates key services such as incident reporting, ePCR, fire reporting, and critical care documentation into a unified system, helping organizations deliver better patient care. ImageTrend simplifies compliance with NEMSIS, NFIRS, and hospital standards while providing actionable data insights that improve operational efficiency and patient outcomes.

Our CAD is more than just computer-aided dispatch, with additional features like fleet management, shift scheduling, and customizable reports in addition to best-in-class dispatch functionality. It integrates with Creative ePCR and all other major ePCR software. Get a complete view of open calls and bus assignments, as well as dashboards for scheduled calls, runs by billing status and data enabling effective QI/QA reports. Assign calls to the best available ambulance using location-based technology to factor in distance from the scene and travel conditions. Quickly enter the call details. Creative Dispatch automatically captures patient information on file and provides real-time insurance eligibility verification. Available anytime, anywhere on Android, iOS and Windows devices, it streamlines data collection so medics can concentrate on assessment, treatment and safety. Document the patient's assessment results, vitals and treatment quickly, guided by an intuitive user interface.