Alternatives to C2Perform
Compare C2Perform alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to C2Perform in 2026. Compare features, ratings, user reviews, pricing, and more from C2Perform competitors and alternatives in order to make an informed decision for your business.
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Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
2
Guru
Guru
Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates. By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.Starting Price: $25 -
3
livepro
livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data. -
4
Engagedly
Engagedly Inc
Engagedly is a fast-paced growth provider and an award-winning performance management solution provider. Built upon best practices and decades of research, Engagedly’s People + Strategy platform is evolving performance management to drive successful organizational outcomes across the globe. Engagedly’s E3 unified platform combines the power of business strategy execution, talent enablement, and employee engagement into one easy-to-use software solution. Today, Engagedly serves more than 300+ customers worldwide, empowering high performance organizations through people + strategy alignment.Starting Price: $8.33 / month / user -
5
Rallyware
Rallyware
Rallyware transforms every seller into a top performer with one platform personalizing smart to-dos, learning, and engagement activities – right in the flow of work. Rallyware makes the seller more proactive and engaged using of-the-moment activities tailored just for them, based on their goals, progress, and real-time company KPIs. Every activity on Rallyware’s handheld platform engages the seller while ramping up their sales productivity. Global retailers like Fleet Feet use Rallyware to drive sales +140%, while noted brands like Nike, Casio, and Tupperware trust this platform to be an AI copilot for their sellers, guiding them in everything from learning & development and onboarding to sales incentives. In addition to Rallyware’s highly personalized and gamified experience for sellers, leaders love the platform because it provides actionable intelligence on seller behaviors, reduces operational overhead, and generates measurable business outcomes with cutting-edge AIStarting Price: $60,000/year -
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Talkdesk
Talkdesk
Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report contentStarting Price: $85 per month -
7
Trivie
Trivie
Trivie helps people work more efficiently by empowering them to remember training and critical communications. Through a self-service, AI-powered, and gamified platform training managers and people leaders can quickly and easily increase their team's knowledge retention. With happy customers across safety, compliance, customer success, sales, change management, digital transformation, and many more, Trivie is the quickest, easiest, and most engaging way to help your employees transition from training to learning.Starting Price: $4.00/month/user -
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Motileo
Motileo
Motileo is a sales performance and team engagement platform that uses gamification to transform everyday business activities and KPIs into competitive, motivating experiences designed to improve productivity and results. It connects directly to existing tools such as CRM systems and automatically pulls key performance indicators like calls made, meetings booked, deals closed, or revenue generated, converting these metrics into real-time competitions, achievements, and progress tracking for individual team members and entire departments. Motileo introduces game-like mechanics into the workplace by turning targets into achievements, milestones, and missions that guide employees toward measurable outcomes while keeping them engaged in the process. Teams can participate in customizable competitions or one-on-one battles that spark friendly rivalry and encourage consistent effort, while automated recognition systems reward users with points or coins that can be redeemed.Starting Price: €25 per month -
9
nGAGEMENT
nGUVU
Recognized as a trusted provider of cutting-edge gamification and employee engagement software solutions, nGUVU leverages behavioral analytics and machine learning to create sustained agent engagement for contact centers. With its mission to revolutionize the contact center industry, nGUVU's engagement solution helps build a better everyday work experience for agents. Powerful and scalable, nGAGEMENT by nGUVU is a cloud-based employee engagement and gamification platform that helps motivate call center employees and improve their performance. Key features include leaderboards, contest management, reward management, activity tracking, badge management, reporting, predictive analytics, results tracking, and so much more. -
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Newwe
Newwe
New normal at work needs a whole new way to Collaborate, Engage, Measure and Reward. Newwe is an Employee Experience platform delivering the future of work. Provide real-time data driven analytics to improve productivity, performance, utilization, transparency, and motivation of employees. Platform is flexible to integrate with the pre-existing applications in your organization and provides a single view role-based dashboard allowing you to track the utilization and progress of each activity. Build an engaged hybrid workforce and get real-time insights into the pulse and health of the organization by empowering your employee's to work autonomously. Harness the power of instant gratification in the workplaces for improved performance and ROI.Starting Price: $5.00/month/user -
11
Snowfly
Snowfly Performance Inc.
Our unique game-driven incentive, gamification, wellness, and engagement approach utilized in conjunction with our innovative software application, motivating rewards, and fully featured incentive services will enable your organization to create, implement, and manage an effective and engaging recognition, reward, and analytics program. Using features like badges, challenges, leaderboards, raffles, and a bunch of automation, you can create YOUR program. Snowfly provides industry module templates that allow you to take our decades of experience and make them your own. Then, add on our consulting and business services and have a program that not only engages your employees, automates your incentives, and provides Gamification but ALSO moves the needle and improves your bottom line. Don't settle on "checking the Gamification" box, use a program that will make a difference that your employees will use for YEARS. Come have some fun with Snowfly!Starting Price: $5.00/month/user -
12
bxp software
bxp software
At bxp, we will create a system that’s tailor-made for your organization, whether you want to manage your customer contacts better, streamline your marketing or improve staff performance. We have actually run call centers ourselves, which means that we talk your language. We have the best toy box for call centers you’ve ever seen so, whatever you want to improve performance, efficiency or straightforward profitability, we have the answer. This is the most important stage and it’s what makes us so different from other suppliers. We will sit down with you and your team and learn what it is you want to achieve. We always have a few ideas of own so between us we will blueprint a great solution. Here we take the insights gathered from the previous stage and develop your Customer Relationship Management software. We have a fantastic array of tools to deploy, a great team on hand and loads of experience so you can expect your system on spec and on time. -
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ProcedureFlow
ProcedureFlow
Turn complex company operating information and procedures into highly engaging visual maps with the help of ProcedureFlow, a cloud-based knowledge management software. With ProcedureFlow, 200-page company manuals can easily be transformed into an accessible, easy to use management tool. This helps cut down training and mentoring time and helping employees become experts faster. -
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iTacit
iTacit
Connects your employees to everything they need to do their job. More than just an employee app, iTacit puts email-free messages, training, a social intranet, digital forms, checklists and more into the hands of your front-line. Company culture starts with better engagement from hiring all the way through to employee retention. With iTacit, you can streamline recruiting, onboarding, training, and set performance goals and standards. Keep a finger on the pulse of your workforce. Equip your team with tools and training to excel, and watch them grow. iTacit can help to reduce or eliminate in-person training, track compliance and provide independent learning paths for employees. Challenged by a large front-line workforce and multiple teams working together? If your business and customer success relies on a skilled workforce, you already get the challenges of segmenting communication, managing compliance records and more. -
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Content Guru storm
Content Guru
storm® is Content Guru’s cloud-based Customer Experience (CX) platform designed to deliver seamless, omni-channel customer engagement at scale. It unifies voice, digital, data, and AI-driven experiences into a single, intuitive interface. The platform enables organizations to manage complex customer journeys without complexity or heavy coding. storm® supports high-volume, mission-critical contact centers and is trusted by emergency services worldwide. Modular by design, it allows businesses to select only the CX capabilities they need. Integrated AI, analytics, and data orchestration tools empower agents with real-time insights. storm® helps organizations improve scalability, reliability, and customer satisfaction across every interaction. -
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Vonage Contact Center
Vonage
Cloud contact center software designed for your business. Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. Vonage tightly integrates contact center and unified communications to put everything you need for communication on one flexible cloud platform. Leverage all your Salesforce capabilities and data to personally address customers and complete faster, more effective calls, thanks to our deep integration with Salesforce. Make automated, informed, and faster routing decisions based on any Salesforce object - ensuring the best available agent speaks to the right customer. Provide your agents with everything they need to have great conversations. -
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Puzzel
Puzzel
Support your team and delight your customers with three, brilliantly integrated solutions. Consolidate all your incoming messages. Assign conversations to a specific agent or team. Categorize conversations for easy automation and reporting. An omni-channel solution: Voice, Chat, Email, SMS and Social. Integrates with over 40 partner applications. Accurate forecasting and scheduling including real-time management. Powerful, easy-to-use and affordable. Scalable and optimized for call centers. Puzzel provides all the tools you need to deliver exceptional customer experiences and grow your business. Connect with customers on their favorite channels, build advanced self-service experiences with AI, and optimize your team’s performance to increase efficiency and sales, all in our easy-to-use, cloud-native platform. We keep up with the latest CX and technology trends so you don’t have to. -
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Salesforce Agentforce Service
Salesforce
Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.Starting Price: $75.00/month/user -
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Bravon
Bravon
What is Bravon? Bravon is a cloud solution providing an All-In-One gamification platform improving user journey and experience that you can use in few minutes. Modern digital workplaces require extra effort to communicate and keep everyone connected. Create a single stream of communications that ensures acknowledge and synchronization between everyone. Applying game mechanics to sales or technical tasks to motivate and engage teams or customers, boost performance, increase competition between users, and improve more positive behavior. Make employees passionate about their work with clear goals and paths to success. Make your customers appreciate your brand with a more engaging shopping experience. Make your club members the actives and involved users through motivating challenges and attractive rewards. Drive engagement trough Gamication! Turning learning into a fun and impactful learning experience allowing to increase your rate of completion. -
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Aspirly
Aspirly
Your all-in-one platform for employee engagement and performance management. Maximize your team’s productivity while working remotely A 360-degree platform that leverages the power of gamification to BOOST your team’s motivation & performance – in sales, development, customer support, and management. Boost team culture by adding friendly competition and show users how they compare to their peers. This will help you boost employee motivation to perform, learn, and build new habits. Set goals for your team and watch them race to accomplish them faster and get better results than anyone. Build levels, set targets, and assign missions that will skyrocket productivity. Make your employees feel noticed and appreciated by sharing & visualizing their accomplishments. Nothing motivates a person more and feels better than being complimented publicly. Enable your employees to work as a team to achieve mutually beneficial goals, tasks and share their achievements. -
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Centrical
Centrical
Go beyond points, badges and leaderboards, use all the mechanisms and strategies that make games exciting and addictive to sustainably drive employee engagement, learning, and performance. Reduce churn and burn. Ensure every employee gets a chance to be a hero daily and sees a clear path to success. Recognize employees instantly for behaviors, processes and activities that drive business results. Drive ongoing excellence. Build and sustain excitement about working towards goals, learning and being a team-player. Employees aren’t automatons. To stay driven, they need a sense of value and purpose. With Centrical, you can make everyone, not just top performers, a hero with personalized challenges, weekly wins and progressing game narratives that chart a clear course to success and development. Associating behaviors with recognition turns them into habits. Centrical uses data from your enterprise applications and compensation management to instantly reward employees for doing what’s right. -
22
CommBox
CommBox
The future of customer communications. The intelligent customer communication center for live and automated interactions. Put your customers in front row. Upgrade your customer support services and enable customers to communicate with you when and how it is convenient for them. Usher in every customer, one by one. Increase your availability using CommBox powerful platform and offer customers AI-powered, automated customer service features. Convert more leads into customers quickly and achieve your omnichannel strategy with CommBox state of the art, lead generation and sales tools. One robust omnichannel platform powered by AI for all customer communications. Provide a complete omnichannel experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox. -
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IActionable
IActionable
Employees often don’t know what is expected of them or how well they are meeting those expectations. We make everything crystal clear. IActionable updates in real-time so everyone always know exactly where they stand and what to focus on. Reporting is the first step, but we go further by improving performance using gamification elements to mold and direct behavior. New employees should learn the basics before they dive in. Onboarding allows them to demonstrate basic skills and reinforce training. Goals lie at the heart of our system. You can set up clear objective goals around any metric and interval that makes sense for you. Score is a single number that sums up an employee’s performance. It fluctuates like a credit score and gives an employee a holistic view of their performance. Achievements recognize exceptional performance or long term accomplishments. They are an extra layer of objectives to work towards and are a source of bragging rights. -
24
OneUp Sales
Stormburst Studios
Empower directors, managers, and consultants with the tools they need to succeed, remote or in-office. Unrivaled performance reporting, gamification, and daily update emails to your team. OneUp integrates with dozens of CRMs, VOIP systems and other third-party solutions to enable sales leaders to see all their key metrics in one place. Spin up fantasy-sports-inspired leagues, collaborative missions or head-to-head challenges in minutes. Performance updates are automated so you can focus on what matters most, building your business. Maximize the investment in your existing technology stack by tying CRM data to competitions on OneUp. And remember, "if it isn't tracked, it isn't fact". Do away with whiteboards, spreadsheets and emails for keeping your team updated on progress. Everything is automated from the moment you hit 'Go'. Tap into salespeople's competitive nature by displaying in real-time how they stack up against their colleagues.Starting Price: $33 per month -
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Sprinklr Service
Sprinklr
Sprinklr Service is an enterprise-grade customer service and contact center platform built on a unified customer experience management architecture that consolidates customer interactions across 30+ channels, including social, messaging, live chat, email, voice, and communities, into a single agent desktop with omnichannel routing, case management, and real-time context so agents can deliver consistent, seamless support. It combines AI-powered agent assist, intent-aware routing, conversational IVR, self-service knowledge bases and bots, and supervisor and analytics dashboards to increase agent productivity, improve first-contact resolution, and drive higher customer satisfaction by unifying conversations, insights, and workflows. Sprinklr’s customer self-service features guide customers through automated FAQs and AI chatbots to reduce agent workload, while integrated analytics and reporting provide 360° visibility into agent performance. -
26
Hurrah! Leaderboard
CRMGamified
Hurrah! Leaderboards is a fun performance broadcasting software for teams of all kinds. It uses gamification mechanics to boost your teams' motivation and outcomes by providing real-time recognition and metrics. Our leaderboard software connects directly to your CRM or other databases. Make your own leaderboards and start sharing live, fully customized KPIs, communications, and custom media to every team member no matter where they are. Hurrah! puts a spotlight on data to incentivize user adoption and significantly improve data quality. This means getting the insights you need faster and more reliably. Companies that recognize achievements and invest in employee engagement are more likely to retain top talent and spend less on hiring and training. Connecting daily activities with results in real time reinforces key behaviors and boosts team performance. Whether in-house, or working remotely, Hurrah! lets teams celebrate each members achievements together. -
27
Bunchball Nitro
BI WORLDWIDE
Bunchball Nitro: Enterprise-level gamification. One of the easiest and most effective ways to change employee behavior. Tap into the power of gamification to engage your audience - employees, sales teams, channel partners and customers - with BI WORLDWIDE's Bunchball Nitro, the leading enterprise gamification platform. Bunchball Nitro is a cloud-based platform, is specifically designed to help enterprise-level organizations tap into the power of gamification by taking game techniques we know and love – missions, points, badges and leaderboards – and incorporating them into work environments. Integration – Bunchball Nitro is system agnostic, so it can seamlessly connect to anywhere you want engagement. Analytics – Bunchball Nitro's success is centered around advanced analytics used to drive performance and engagement. Bunchball Nitro also allows organizations to make actionable decisions. -
28
Ambition
Ambition
The #1 sales performance software, Ambition transforms sales teams into powerful revenue engines. From coaching and analytics to TVs and contests, our tools make it easy for sales leaders to draw smart insights from data, and to create a culture of success on the sales floor — so that every rep can drive revenue in a measurable, meaningful way. Manage and measure what matters across multiple roles or segments. Ambition delivers visibility and insights to managers while also empowering reps to exceed goals and prioritize their activity. Share Insights, smart alerts, and key trends to the right person, in the right place, and at the right time. Customizable Ambition Workflows and deep integrations power real-time recognition and notifications. Develop and manage your teams with consistent, customizable metric-based coaching programs. Ambition's powerful coaching suite allows sales and enablement leaders to maximize team performance. -
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Xoxoday
Xoxoday
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our product suite: 1. Empuls - An all-in-one employee engagement tool with recognition, rewards, surveys & incentives 2. Plum - A global rewards marketplace including gift cards experiences, travel, merchandise, digital subscriptions, wellness, and charity donations 3. Loyalife - An enterprise-grade loyalty solution for customers, channel partners, banks, payment providers and reward platform. -
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SalesScreen
SalesScreen
SalesScreen is the leading all sales gamification solution. Our platform helps managers engage their sales teams and reps with real-time performance data, dozens of fun competitions, personal milestone celebrations, a reward shop offering real prizes, and streamlined sales coaching that get your team to goal. Key features 🔑 Real-time sales competitions for individuals and teams, and a range of goals and competition formats. 🔑 Fully customizable dashboard and easy-to-read data visualization. 🔑 Interactive feed to share achievements and celebrations, and boost camaraderie. 🔑 Fully customizable reward shop with real prizes and gift cards. 🔑 Coaching module that makes data visibility (call recordings, client testimonials, etc) more intuitive for sales managers to accelerate individual and team success. 🔑 Platform fully supported across web, mobile app, and TV (SalesScreen TV). -
31
Smiddle
Smiddle
Smiddle is a software company specializing in cybersecurity, contact center, and telephony software solutions for Cisco. We are constantly working to create products that will help businesses achieve their goals, developing software to optimize and improve the efficiency of contact centers. We help our clients to improve the level of customer service and the efficiency of their contact centers. Smiddle actively collaborates with Cisco in the field of development, is a member of the Cisco DevNet program as a Solution Partner. Cybersecurity solutions help take your protection to the next level. Our contact center software solutions solve such problems as recording and storing conversations with clients; service quality control; processing messages from clients from popular messengers; organization of large outbound campaigns; creation of client scenarios for interaction with agents; Integration of CRM-system with Cisco Finesse; and many others. -
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ZIZO
ZIZO Technologies
At ZIZO, we prioritize employee retention through engaging gamified experiences and personalized feedback. Our advanced gamification platform creates a dynamic user experience similar to video games. Real-time progress bars and interactive incentives actively engage employees, ensuring enhanced job satisfaction. Our approach includes personalized feedback and interactive challenges, delivered through sophisticated software features. This combination not only boosts engagement but also creates a fulfilling workplace environment. At ZIZO, we’re committed to cultivating a stimulating work atmosphere, valuing and motivating every team member, leading to long-term retention and professional growth. At ZIZO, we drive team motivation and engagement through innovative game mechanics and gamification elements. Everyday tasks are transformed into exciting challenges, promoting productivity and teamwork. -
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Spinify
Spinify Pty Ltd
Spinify makes hitting sales goals exciting. Our sales gamification platform turns KPIs into live competitions, instant recognition, and rewards that keep teams motivated and performing at their best. Real-time leaderboards show exactly where everyone stands. Automated celebrations, badges, and prizes keep momentum high—no extra work required. Fully customize challenges to match your goals. Use AI coaching to give reps the insights they need to improve faster and win more. Boost morale, increase productivity, and create a culture of success your team loves. Trusted by GE Appliances, Re/MAX, Amica, and Dialpad, Spinify has powered 1.5M+ leaderboards that drive engagement, accountability, and results. Motivate. Engage. Win.Starting Price: $6/month/user -
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Gamifier
Gamifier
Improve your CRM engagement in as little as 20 days! Running out of cards to motivate your team? Sometimes, keeping your sales team fully engaged and productive can get the best of you. Yes… of you, accomplished and junior sales managers alike. Leave the carrots and sticks in the barn Your pipeline is your lifeline. And keeping it updated can take tens, if not hundreds, of daily CRM updates. We get that but, self-motivation beats incentives… and it surely beats micro-managing. Wouldn’t you prefer a fun way to promote good CRM habits, that involves less policing from your side? Culture trumps everything. You want to hold on to your good salespeople for as long as you can. But with the wrong culture, even your most loyal members will eventually start leaving. And you know what comes next… an endless cycle of recruiting, onboarding and ramp-up. Wouldn’t you like to have a sustainable way of making your workplace a little more fun but also result oriented?Starting Price: $14 per user, per month -
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ScreenSteps
Blue Mango Learning Systems
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.Starting Price: $57.00/month -
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RapidFunnel
RapidFunnel
RapidFunnel is a prospecting app created for leaders of sales teams and coaches in niche verticals, as well as their members or students. It infuses a genuine human connection to marketing technology tools and is a pioneer of authentic sharing technology. Through this business-building tool, coaches and sales leaders can extend their value to their clients and members through a variety of resources including but not limited to pre-written texts, videos, landing pages, email campaigns, and contests.Starting Price: $19.95 -
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LevelEleven
LevelEleven
Drive the behaviors that lead to sales and customer retention with personalized scorecards, real-time TV broadcasts, and data-driven coaching. Foster healthy competition among your team. Sales contests motivate your sales team through gamification that publicly recognizes performance. You’ll maximize productivity and energize your team in a way that provides lasting results. Get your team focused on the behaviors that drive revenue, customer experience, and business results with performance scorecards. Find out immediately if they are falling off pace with real-time KPI tracking as they update Salesforce. LevelEleven empowers leaders and reps like you to course-correct sooner so your team can get back on track and achieve its goals. Develop your front-line sales teams faster with actionable feedback delivered consistently in one easy-to-use system. Enhance your sales coaching with customizable templates to unlock your team’s potential. -
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Gamifics365
Inogic Tech
Gamifics365 is a gamification app that helps to improve user adoption and productivity with engaging games and activities within Dynamics 365 CRM. Create a winning culture within the organization, build team spirit, and enhance the overall performance of CRM users with exciting and fun-filled games. With the right mixture of work and games, create a positive work environment and bid goodbye to all the daily stress and woes. Features: Improve CRM user adoption with exciting games and activities. Define which CRM operations will earn points for the players or teams. Create different types of engaging games like Face-off, Race, and Challenge for players. Create games with fantasy teams where users can encourage and root for their fantasy team players. Bestow badges and rewards to the winners of the games. Join games and track the performance of players or teams through mobile apps. Track and update scores in real-time without any impact on CRM usability and performance. -
39
Capacity
Capacity
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7. -
40
Expiration Reminder
SkyXoft Technologies
Discover the document expiration date tracking software that modern teams use to send automatic notifications, track status, scan documents and do compliance checks. Works for employee certifications, certificates of insurance, contracts, licenses, agreements and more. Expiration dates, reminders and replies are all tracked automatically. Spend less time following up and more time adding value to the business. Never open spreadsheet after spreadsheet to find what's expired. Stop sending emails and let others come back to you with the updated information. Expiration Reminder will contact the right people and notify them about an upcoming renewal keeping everyone on the same page. When you login to Expiration Reminder you'll have a single view of what's current and expired and who has replied to reminders. The preferred tool for tracking expiration dates. Highly rated by customers all over the world.Starting Price: $49 per month -
41
Mambo.IO
Mambo Solutions
Use Mambo’s flexible gamification platform to build seamless gamified experiences that engage employees and customers. 100% Customizable. 100% Scalable. 100% Tailored to your needs. The platform’s main value propositions are its flexibility and extensibility. While it is one of the few on-premise gamification platforms available, Mambo.IO also offers a hosted solution for companies who don’t want to manage infrastructure or don’t have specific data handling requirements. The platform can define, track, and reward any behaviour, and includes powerful analytics tools to help you design effective and engaging rewards, levels, missions, or points assigned to any number of custom metrics. It also includes leaderboards to boost competition and allow your users to benchmark their results against their peers’. It incorporates recognizableStarting Price: $0.01/user/month -
42
Zingtree
Zingtree
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.Starting Price: $25.00/month -
43
Ameyo by Exotel
Exotel
Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal. -
44
ProProfs Knowledge Base
ProProfs
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.Starting Price: $6 per user per month -
45
SparkPlug
SparkPlug
SparkPlug is the world’s first incentive management platform for frontline employees. Harness the influence of your team with fully-automated sales incentives and effortless vendor-sponsored rewards. Fully-customizable gamification engine. One-click manager and employee signup. Real-time reporting and updates. Dedicated incentive consultant. Integrated vendor-sponsored incentives. Automated, real-time reporting. Measurable campaign ROI. 100% trust and transparency. Eliminate the hassle of facilitating an incentive program while keeping your employees happy and motivated. Track sales in real-time and launch sales incentive programs for the store employees who represent your brand. Focus your efforts and boost your income by doing what you do best: crushing sales and delighting customers. 22% higher average ticket at retailers that incentivize their employees with rewards and commissions. Access to personalized sales data, metrics, and trends.Starting Price: $199 per month -
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iStrives
iStrives
Easy to set-up dashboards that gives every level in a team clear visibility of targets and results. Multi-layer recognition and gamification to motivate, reward and recognize your teams. Full suite of badges, trophies, likes, star rating and cash Incentive tool. Instantly drive focus with simple target setting, leaderboards, performance tracking, competitions and reward mechanics. Select as many metrics you need, set the targets and define what is good, average or bad. With just a click see the details behind the scorecard. Drill down to an individual team member’s performance and filter results by time period to get the view you need. See the performance at all levels through progress tracking screens. View top performers, overall achievements or individual results using the dashboard. Track every element behavior and its development across all the gamification mechanics.Starting Price: $15 per user per month -
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Plecto
Plecto
For mid-market and enterprises who need real-time knowledge of their sales, marketing, service and finance performance, Plecto is a business performance platform that integrates all company data into live, adaptable dashboards on TV’s, mobile devices or desktops. Plecto can be used across the entire business, ensuring that all relevant staff from CEO through management and commercial employees all work from, and deliver results, based on the same data.Starting Price: $200.00 per month -
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Verint Knowledge Management
Verint
Verint Knowledge Management uses patented artificial intelligence (AI) to create a more automated, natural and effective way to connect people to answers. It’s time for a knowledge management system that: - Understands nuances in how people ask questions: what people mean, not what they type. - Anticipates what people want and predicts what they are about to ask. - Improves through continued use. Learns and clusters knowledge. Makes accessing content more efficient. -
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Panviva
Upland Software
Support your employees, so they can support your customers. Our omnichannel solution, means your team has access to a unified, user-friendly system to deliver the best customer experience possible. Panviva reduces time on repetitive work, inspires team collaboration and streamlines your organization's knowledge. We centralize all your organization's knowledge in one accessible place, inspiring your team for customer success. So, whether you’re the 1st employee or the 100th, each person has access to the exact same information. Our system allows you to layer, share and collaborate on content without leaving your screen. Your team are armed with all the tools and resources they need to do their job, and are notified when anything is updated. Traditional employee onboarding often meant classroom training and reading outdated paper manuals. With Panviva, your new starters have access to all the information they need without ever needing assistance. -
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ClearView
ClearView
Each of the tools used in a contact center provide a very specific reading about the health of your operation; each reading prompting a distinct course of action. ClearView is the single source of truth for all these disparate readings, allowing you to spend less time generating reports and more time generating results. You know when you’re driving to work, talking on the phone and eating a breakfast burrito at the same time? You inevitably start to drift off the road, and real-time feedback from the “rumble strips” provokes an adjustment in behavior. ClearView provides that virtual rumble strip to your employees, alerting them of unproductive behavior to keep teams on track. Traditionally, reports are only sent to management teams and then cascaded to agents somewhat infrequently as an afterthought. Today’s call center agent isn’t just capable of reading reports but thrives on it. With ClearView, agents are always up to speed on performance so you can focus on the wildly important.
