Audience

Professionals that need a second phone number for business and business texting

About Sideline

Get a work number, organize contacts, and grow your business with powerful texting tools from Sideline Pro. All your work calls, texts, and voicemail live on a separate number—keeping your personal line private. Know when customers are calling, automate responses, and manage every conversation like a pro. 9 out of 10 consumers would rather text with businesses. Sideline gives you all the tools you need to let them text yours. Get a dedicated business line for calls, texts, voicemail, and more. Keep work and personal contacts in separate phonebooks, but together on one phone. If you miss a call, that customer gets a text. And you're connected before they can Google the competition. Send text marketing campaigns, promotions, or offers with mass messaging tools. Schedule text reminders from your work calendar to reduce appointment and meeting no-shows.

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Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 5.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Sideline
Founded: 2006
United States
www.Sideline.com

Videos and Screen Captures

Sideline Screenshot 1
Sideline Screenshot 1 Sideline Screenshot 2
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Not Offered
Support
Online

Sideline Frequently Asked Questions

Q: What kinds of users and organization types does Sideline work with?
Q: What languages does Sideline support in their product?
Q: What kind of support options does Sideline offer?
Q: What other applications or services does Sideline integrate with?
Q: Does Sideline have a mobile app?
Q: What type of training does Sideline provide?
Q: Does Sideline offer a free trial?

Sideline Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging

SMS Marketing

Shortcodes
Contact Management
MMS
Text-to-Win
Polls / Voting
Mass Texting
Message Personalization
Reporting/Analytics
Mobile Keywords
Scheduled Messaging
Mobile Coupons
2-Way Messaging
Artificial Intelligence

Telephony

Call Center Management
Call Monitoring
Contact Management
Telemarketing Management
VoIP
Voice & Data Integration
Auto-Dialer
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer

Sideline Verified User Reviews

Write a Review
  • Evelyn G.
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Ease
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Disappointed"

    Posted 2025-02-20

    Pros: Worked great for years, until two weeks ago......It was always reliable and did not have a complaint, but a change must have been made where the service got all fowled up.

    Cons: I have been using Sideline for years and never had an issue until two weeks ago where an incoming call is received, answered and 2 seconds later it disconnects the call. This happens all the time. Have contacted customer service numerous times and they cannot seem to correct this issue. Looking for alternative providers.

    Overall: At this point, overall experience is extremely frustrating as I have to call back whoever is calling me once the call is automatically disconnect. Wished Sideline could figure out the problem, but right now, looking for alternatives.

    Read More...
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