Audience
Desktop administrator, desktop engineer, helpdesk
About smartImager
Image any computer anywhere. End-to-end imaging from the cloud or any simple file share using only a browser - without having to ever capture an image!
smartImager is the only enterprise-grade imaging tool that allows to you image all of your devices regardless of where you or the client machine is located. You can choose between on-prem, SaaS, or both!
Forget making a gold-standard image. Forget capturing an image. That's old school. Come see the new standard of imaging that's simple, easy, and you can do it from anywhere.
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Pricing
Starting Price:
$4495.00/year
Pricing Details:
Never pay for maintenance, upgrade assurance, or support. Our one price includes everything. Site-licenses are also available.
Free Trial:
Free Trial available.
Company Information
Sircks
Founded: 2012
United States
www.smartimager.com/index.html
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Product Details
Platforms Supported
Cloud
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
smartImager Frequently Asked Questions
smartImager Product Features
Help Desk
IT Asset Management
Service Level Agreement (SLA) Management
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Ticket Management
IT Service
IT Asset Management
Incident Management
Self Service Portal
Service Catalog
Contract Management
Knowledge Management
Release Management
Service Reporting
Ticket Management
Remote Desktop
Mobile Device Access
Remote Wake
Chat
Cross-Platform Access
File Transfer
Group View
Multi Monitor Support
Record Remote Sessions
Remote Print
User Management
Service Desk
IT Asset Management
Remote Control
Self Service Portal
CMDB
Change Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
SLA Management