Server Status: In KM STACK and other stacks, show green when the server is up and red when the server is down. If a node is down, hide CPU and Memory metrics and set the machine color to red. Other Stacks: Prepare similar views for all other stacks and separate NOC view for each stack. Active Alerts: Rename “Active Alerts…
Please include 'Alert Notes' as a column that you can choose to display on the All Active Alert page. It would also be nice if an alert action could write to the 'Alert Notes' for each alert. I would like to be able to include the URL for the instructions that the NOC is supposed to follow in that field. Additionally I…
I'm trying to migrate data from WHD using an online migration tool via usrname & AIP key method, but keeping getting permission error 403. I made the WHD URL publicly accessible via specific IPs and ensure I use WHD Admin account for the API but I still get 403 error. Any suggestions?
Is there a setting to show the bell icon in the top-right corner like in the agent view? I user is asking if there is a way to have notifications on the Service Desk site instead of just receiving an email. Agents have this bell for notifications but I don't see an option in the settings to show that for the user view.
We have hundreds of WPM scripts running, and we periodically need to update the service account password used to access sites. However, when the AD account password is changed, all WPMs fail, requiring individual script updates, which can be time-consuming. We proposed that WPMs could retrieve credentials directly from the…
Hello everyone, One of my NOC personnel had a great idea to add a link that will take you to the intelligent maps for topology segments we have created that's nested in device profile. We thought that maybe it would help less experienced folks be able to get to information more quickly. We figured we might just be able to…
Does anyone has a template for SQL Sentry to monitor the database state i.e Off-Line, recovery, anything status <> 0 ? Thanks in advance.
I know, I know, it is coming, but when? Ideally I would like to make a custom field we call "asset number" and chack that against the Asset ID entry in Active Computers within Assets so that our end users stop just typing PC or Computer in that field. Being able to match the number they put in with a known asset would give…
When a device/asset is created, updated, or retired in SolarWinds Service Desk, the corresponding Dameware Remote Everywhere endpoint should be automatically created/updated/deactivated in DRE. Admins should be able to configure which asset types participate, map key fields (e.g., hostname, owner, location), and define…
I know this will likely be met with a ton of resistance, but here me out. Overview: As IT teams increasingly rely on integrated tools to handle incident management and remote support, I propose a native integration between SolarWinds Service Desk (SWSD) and Splashtop. This would allow service agents to initiate secure,…
We should be able to expose a View/Dashboard/Node details page/Perfstack/NetPath/Maps etc by providing a link to the users who do not have access to SolarWinds. Some of the observability tools have this option, it could also be just a static read only page like a snip which can be done currently by importing it onto a…
I would like to be able to "at mention" other administrators when using the mobile app and mobile browsers, such as Chrome and Edge on Android and iOS.
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