Swiss-Belcourt Serpong

Hotels
Preferred Partner
All-star Accommodation
8.7
/10
Very Good
1,619 reviews

What Guests Say About Their Stay

Staff Friendliness (131)
Bedroom (116)
Accessibility (115)
Room Space (112)

Verified Traveler

10.0
/ 10
Overall, it's great. The location is strategic, right off the BSD toll exit, near Pasmod, and close to residential areas. Access to the airport is also good. It's comfortable and highly recommended, and the price is very reasonable. There are plenty of places to eat nearby, and it's also a great place to find snacks.
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Deddy S.

8.8
/ 10
The hotel staff is very friendly, always greeting guests politely and quickly providing the services they need.
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Redan D.

9.7
/ 10
Friendly service, 30 minutes check out time was allowed because we wanted to pray Dhuhur, the room was comfortable, especially the pillows were really comfortable, 1 super big, 1 normal size, each had 2 very comfortable pillows. The room flight was also good, all the lights could be dimmed and bright. Comfortable sleep with very comfortable pillows
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k***i

9.7
/ 10
I extended my stay here after 3 nights and continued 3 nights because the children felt comfortable here. The facilities here are complete and kid friendly, the staff are friendly, the breakfast menu is varied. Suitable for a place to stay with family, prices are also affordable. Next, if you're on holiday, you can stay here again 👍🏻 thank you Traveloka as an application to make all your holiday needs easier ☺.
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k***i

9.7
/ 10
Affordable prices and Kids Friendly, breakfast also has a varied menu, complete hotel facilities, friendly hotel employees. The hotel is suitable for family holidays or business matters 👍🏻
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In the Area
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Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Highlights at This Property
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Famous among Business Traveler
Public Shuttle Service
Full-service Convention Room
note: hotel was previously named Swiss-Belcourt Serpong Swiss-Belcourt Serpong is a hotel is located at Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Swiss-Belcourt Serpong Address: Map & Location

Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
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Discover More About Swiss-Belcourt Serpong

note: hotel was previously named Swiss-Belcourt Serpong

Location


Swiss-Belcourt Serpong is a hotel is located at Serpong.

About Swiss-Belcourt Serpong

Not only located within easy reach of various places of interests for your adventure, but staying at Swiss-Belcourt Serpong will also give you a pleasant stay.

Swiss-Belcourt Serpong is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Swiss-Belcourt Serpong is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Swiss-Belcourt Serpong is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Swiss-Belcourt Serpong.

Swiss-Belcourt Serpong is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Swiss-Belcourt Serpong is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Swiss-Belcourt Serpong provides a pleasant accommodation for your stay.

From business event to corporate gathering, Swiss-Belcourt Serpong provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Belcourt Serpong, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Swiss-Belcourt Serpong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Swiss-Belcourt Serpong is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belcourt Serpong.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belcourt Serpong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belcourt Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss-Belcourt Serpong is the right place to stay.

All facilities in Swiss-Belcourt Serpong

Others Swiss-Belcourt Serpong
Others

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Gala dinner

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Transportation

  • Area shuttle with surcharge

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belcourt Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belcourt Serpong
91
Number of floors in Swiss-Belcourt Serpong
21
Another facilities in Swiss-Belcourt Serpong
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Swiss-Belcourt Serpong

What are available facilities at Swiss-Belcourt Serpong?
There are top facilites at Swiss-Belcourt Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Swiss-Belcourt Serpong?
Check-in time at Swiss-Belcourt Serpong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Swiss-Belcourt Serpong provide breakfast?
Yes, Swiss-Belcourt Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Swiss-Belcourt Serpong?
Swiss-Belcourt Serpong is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Swiss-Belcourt Serpong have?
Swiss-Belcourt Serpong has 21 floors.
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More Reviews from Other Guests in Swiss-Belcourt Serpong

8.7
Very Good
From 1,619 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Swiss-Belcourt Serpong
All
Staff Friendliness (92)
Bedroom (87)
Ambiance (75)
Accessibility (73)
Bathroom (73)
Room Space (69)
Wifi (65)
Taste (60)
Hotel Area (59)
Check-in/out Time (56)
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Traveler Reviews Swiss-Belcourt Serpong

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Budget-friendly, but still has everything you need for a comfortable stay.
1 people find it helpful
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Maymannah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Always comfortable and happy staying here ✨✨🩷
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The AC wasn't cold enough. Even after waiting for hours, it was still hot. The elevator access card had issues. I finally had to replace it before it worked.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Friendly hotel staff and comfortable rooms
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Accommodation's Reply
04 Mar 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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A***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great for the service and the restaurant
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Accommodation's Reply
04 Mar 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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triono h. s.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The room is as shown in the photo, the room is spacious and comfortable.
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The service was incredibly excellent. All my requests were fulfilled. I'm really happy.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Breakfast is varied, parking is too limited
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1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Erika
icon-origin-TRAVELOKA
8.0
/10
Reviewed 7 week(s) ago
One good thing is the airport shuttle drop off and pickup right at the hotel with price around $4/one way. The room was spacious, however the bed sheets and towels looked dull, which made them fell less clean and fresh.
1 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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A***5
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The room was good and comfortable. However, you should remind guests about any technical details, such as whether the smart TV supports Netflix. During my recent stay there were no issues, but I experienced this problem on a previous stay
1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
clean room, clean bathroom, complete amenities, cold AC, nice view
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
"Now, for breakfast, it's only at the Swissbel hotel, so there's definitely a kids activity every weekend, so it's fun for the kids to play."
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2 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
All good... Next trip here again
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpont. Thank you for taking the time to write a review of Swiss-Belcourt Serpont, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpont in the future. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Ok, just near the train tracks.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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N***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
It's located behind the Swiss Bell Hotel Serpong, in a different building. But the restaurant is the same, and the food is delicious. In front is the Damri airport pool, Circle K, Subway, and Indomaret/Point Coffee.
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3 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is comfortable, the service is very good.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the executive suite rooms are quite spacious.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Ayang K.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The room service/staff was good & friendly... They informed me about my charger, thank you 🙏
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Noth I.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Good place to stay. Breakfast is very good.
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Recommended for my family. Facilities, location, and people are recommended.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Number of reviews per page
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40

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Others 4 Swiss-Belcourt Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 1,619 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Swiss-Belcourt Serpong
All
Staff Friendliness (92)
Bedroom (87)
Ambiance (75)
Accessibility (73)
Bathroom (73)
Room Space (69)
Wifi (65)
Taste (60)
Hotel Area (59)
Check-in/out Time (56)
Sort by
Most Recent
Format
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Traveler Reviews Swiss-Belcourt Serpong

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Budget-friendly, but still has everything you need for a comfortable stay.
1 people find it helpful
Profile Picture
Maymannah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Always comfortable and happy staying here ✨✨🩷
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The AC wasn't cold enough. Even after waiting for hours, it was still hot. The elevator access card had issues. I finally had to replace it before it worked.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Friendly hotel staff and comfortable rooms
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Accommodation's Reply
04 Mar 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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A***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great for the service and the restaurant
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Accommodation's Reply
04 Mar 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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triono h. s.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The room is as shown in the photo, the room is spacious and comfortable.
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The service was incredibly excellent. All my requests were fulfilled. I'm really happy.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Breakfast is varied, parking is too limited
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1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Erika
icon-origin-TRAVELOKA
8.0
/10
Reviewed 7 week(s) ago
One good thing is the airport shuttle drop off and pickup right at the hotel with price around $4/one way. The room was spacious, however the bed sheets and towels looked dull, which made them fell less clean and fresh.
1 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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A***5
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The room was good and comfortable. However, you should remind guests about any technical details, such as whether the smart TV supports Netflix. During my recent stay there were no issues, but I experienced this problem on a previous stay
1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
clean room, clean bathroom, complete amenities, cold AC, nice view
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
"Now, for breakfast, it's only at the Swissbel hotel, so there's definitely a kids activity every weekend, so it's fun for the kids to play."
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2 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
All good... Next trip here again
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpont. Thank you for taking the time to write a review of Swiss-Belcourt Serpont, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpont in the future. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Ok, just near the train tracks.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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N***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
It's located behind the Swiss Bell Hotel Serpong, in a different building. But the restaurant is the same, and the food is delicious. In front is the Damri airport pool, Circle K, Subway, and Indomaret/Point Coffee.
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3 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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M***n
icon-Business
Business
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9.7
/10
Reviewed 10 week(s) ago
The hotel is comfortable, the service is very good.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Verified Traveler
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Staycation
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8.5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the executive suite rooms are quite spacious.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swiss-Belcourt Serpan. Thank you for taking the time to write a review of Swiss-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swiss-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Ayang K.
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Transit
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8.5
/10
Reviewed 11 week(s) ago
The room service/staff was good & friendly... They informed me about my charger, thank you 🙏
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Noth I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Good place to stay. Breakfast is very good.
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Recommended for my family. Facilities, location, and people are recommended.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Greetings from Swissôtel-Belcourt Serpan. Thank you for taking the time to write a review of Swissôtel-Belcourt Serpan, particularly highlighting your comfort and excellent service. We wish you and your family good health and we sincerely hope to welcome you back to Swissôtel-Belcourt Serpan in the future. Sincerely, Ria Andrini, General Manager
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