Swiss-Belinn Simatupang Jakarta

Hotels
8.5
/10
Very Good
8,794 reviews

What Guests Say About Their Stay

Staff Friendliness (196)
Bedroom (195)
Accessibility (174)
Bathroom (170)
Summarized by AI
Commonly described as a delightful stay, this hotel is appreciated for its strategic location and friendly staff. Guests consistently praise the cleanliness and comfort of the rooms, along with the variety and quality of the breakfast options. The hotel's connecting rooms are noted as spacious, and the overall service, from check-in to the helpfulness of the staff, receives high marks.

S***a

10.0
/ 10
I booked this hotel for my parents’ anniversary, and they decided to decorate the room with a sweet happy anniversary drawing on the mirror. Thank you! ❤️

Y***a

10.0
/ 10
It was wonderful to stay at Swiss-Belinn Simatupang Jakarta. The room was spacious and clean, the bed was comfortable, and the large windows offered a stunning view of the city.

s***l

10.0
/ 10
I had a great experience staying at Swiss-Belinn Simatupang, Jakarta. The service is excellent, the room is always clean, and the breakfast selection is satisfying. The hotel offers good facilities and I always get the room according to my request, which I really appreciate.

C***a

10.0
/ 10
The hotel staff is friendly, the rooms are always clean, the lobby is fragrant, the breakfast is varied and delicious. Always get a nice view in the evening from the room.
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C***a

10.0
/ 10
The hotel staff is very friendly and very helpful 🫰
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In the Area
See Map
Jalan R.A Kartini 32, Lebak Bulus, Cilandak, Lebak Bulus, Jakarta, Indonesia, 12440

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Swiss-Belinn Simatupang Jakarta is a good choice when you are visiting Lebak Bulus. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Swiss-Belinn Simatupang Jakarta Address: Map & Location

Jalan R.A Kartini 32, Lebak Bulus, Cilandak, Lebak Bulus, Jakarta, Indonesia, 12440
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Lobby Swiss-Belinn Simatupang Jakarta
Lobby 2 Swiss-Belinn Simatupang Jakarta

Discover More About Swiss-Belinn Simatupang Jakarta

Location


Staying at Swiss-Belinn Simatupang Jakarta is a good choice when you are visiting Lebak Bulus.

About Swiss-Belinn Simatupang Jakarta

From business event to corporate gathering, Swiss-Belinn Simatupang Jakarta provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Simatupang Jakarta.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belinn Simatupang Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belinn Simatupang Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss-Belinn Simatupang Jakarta is the right place to stay.

All facilities in Swiss-Belinn Simatupang Jakarta

Bar, Cafe and Lounge Swiss-Belinn Simatupang Jakarta
Bar, Cafe and Lounge
Swimming Pool Swiss-Belinn Simatupang Jakarta
Swimming Pool
Fitness Center Swiss-Belinn Simatupang Jakarta
Fitness Center
Functional Hall Swiss-Belinn Simatupang Jakarta
Functional Hall
Common Space Swiss-Belinn Simatupang Jakarta
Common Space

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Pub
  • Vegetarian meal

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • 24-hour Receptionist

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Transportation

  • Airport transfer
  • Car rental

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Swiss-Belinn Simatupang Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belinn Simatupang Jakarta
159
Number of floors in Swiss-Belinn Simatupang Jakarta
20
Another facilities in Swiss-Belinn Simatupang Jakarta
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in Swiss-Belinn Simatupang Jakarta

What are available facilities at Swiss-Belinn Simatupang Jakarta?
There are top facilites at Swiss-Belinn Simatupang Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Swiss-Belinn Simatupang Jakarta?
Check-in time at Swiss-Belinn Simatupang Jakarta is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Swiss-Belinn Simatupang Jakarta provide breakfast?
Yes, Swiss-Belinn Simatupang Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Swiss-Belinn Simatupang Jakarta?
Swiss-Belinn Simatupang Jakarta is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Swiss-Belinn Simatupang Jakarta have?
Swiss-Belinn Simatupang Jakarta has 20 floors.
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More Reviews from Other Guests in Swiss-Belinn Simatupang Jakarta

8.6
Very Good
From 8,714 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

Summarized by AI

Commonly described as a delightful stay, this hotel is appreciated for its strategic location and friendly staff. Guests consistently praise the cleanliness and comfort of the rooms, along with the variety and quality of the breakfast options. The hotel's connecting rooms are noted as spacious, and the overall service, from check-in to the helpfulness of the staff, receives high marks.
Food Quality
Guests consistently highlight the food quality, particularly the breakfast, noting the wide variety and delicious options available. The dining experience is enhanced by pleasant views and a clean environment. Many guests find the meals to be a standout feature of their stay, recommending it as a highlight.
Strategic Location
The hotel's strategic location is frequently mentioned as a major advantage, particularly its proximity to the MRT station, making it easy for guests to travel around the city. The convenience of the location is appreciated by both business and leisure travelers. The ease of access to transportation enhances the overall positive experience of staying at the hotel.
Staff Behavior
Guests consistently praise the staff for their friendliness, helpfulness, and quick service. From the security personnel to the receptionists and housekeeping, the staff's positive attitude contributes significantly to a welcoming atmosphere. Many reviewers specifically mention the outstanding service and the staff's attentiveness to their needs, enhancing the overall stay experience.
People often mention about Swiss-Belinn Simatupang Jakarta
All
Bedroom (123)
Staff Friendliness (117)
Bathroom (109)
Ambiance (105)
Room Space (104)
Accessibility (103)
Hotel Area (90)
Taste (85)
Surroundings (81)
Variety (77)
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Traveler Reviews Swiss-Belinn Simatupang Jakarta

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rubyana
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Clean rooms, strategic location, ample parking, and friendly staff. I've returned to Swiss-Bel Simatupang Lebak Bulus several times.
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Accommodation's Reply
24 Mar 2026
Dear Ms. Rubillana, Greetings from Swiss-Belinn Simattupang Hotel. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with the entire hotel team. This motivates us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Wika S. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Very nice hotel, this is the first time I've been here and I feel like it's fully booked but nothing is missing at all, great, thank you
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Rizka S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
Near Poins Square, not too far from Pagi Sore Cipete
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Accommodation's Reply
23 Mar 2026
Dear Mr/s. Rizka S, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliments and rest assured they will be shared with the team who will be happy to read these kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
R***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
Initially, it was an unintentional mistake on my part because I chose the wrong month for my reservation, and it was stated that it was non-refundable. However, the app had actually agreed to a refund, but the hotel still refused to issue one, even though the month I chose was still a month away. I was just complaining and was in for a big loss, as the hotel was far from my residence. If it were closer, it wouldn't have been a problem.
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3 people find it helpful
Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Thank you for staying at Swiss-Belinn Simattupang and for taking the time to share your valuable feedback. We sincerely apologize for the unpleasant experience you had during your recent stay, particularly regarding the cancellation or modification of your reservation. We have informed the relevant department head about this matter to ensure that we maintain the high standards we strive for, and we hope you will give us the opportunity to demonstrate our ability to improve during your next stay. Please rest assured that we are constantly working to improve our services to provide you with the best possible experience. We hope this negative experience will not deter you from choosing to return to Swiss-Belinn Simattupang. Sincerely, Swiss-Belinn Simattupang
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Richard K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff is very responsive, the shower is not working properly because the shower head is not working properly and too much hot water comes out.
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Mr. Richard, Greetings from Swiss-Belinn Simattupang Hotel. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all of our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang Hotel
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T***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The room was not cleaned well, there was still a lot of hair on the floor, but the staff and security guards were friendly.
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Yurida A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great, friendly staff, clean hotel
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Accommodation's Reply
11 Mar 2026
Dear Ms. Yurida A., Swiss-Belinn Simattupang would like to express our gratitude for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our hotel staff. This motivates us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review, and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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E***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel's strategic location, spacious rooms and eye-friendly design, not flashy, the food is varied and delicious, especially in the restaurant. Recommended.
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1 people find it helpful
Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was really a good getaway with my partner as we enjoy snuggling with a city view.
1 people find it helpful
Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliments, and rest assured, they will be shared with the team, who will be happy to read these kind words. It is a pleasure to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly, clean, good, fast service
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good, very nice, clean, friendly
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Rinal E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ok, the staff is friendly, the breakfast is good.
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Accommodation's Reply
24 Feb 2026
Dear Ms. Rinal E., Greetings from Swiss-Belinn Simattupang Hotel. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all members of the hotel team and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very comfortable to stay for 4 nights
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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T***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable for resting, friendly staff, clean and fragrant
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Rio A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great place and reachable, the staff is kind as well
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Accommodation's Reply
12 Feb 2026
Dear Mr/s. Rio A, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliments and rest assured they will be shared with the team who will be happy to read these kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
MOHAMAD R. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The room is comfortable, the bed is big enough
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Accommodation's Reply
13 Feb 2026
Dear Ms./Mrs. Mohammed R.N., Greetings from Swiss-Belinn Simattupang. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with our entire hotel team. This motivates us to continue providing excellent service to all our valued guests. Once again, on behalf of the entire hotel team, I thank you for your positive review, and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Arini D. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is clean, fragrant, the service is very familiar.
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Accommodation's Reply
06 Feb 2026
Dear Ms./Mrs. Arini D.W., Swiss-Belinn Simattupang would like to express our gratitude for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with our entire hotel team. This motivates us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review, and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Y***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The room is not too big, but it is enough for a staycation for three people with children who don't want to go anywhere. The bathroom is clean.
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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p***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff, fragrant rooms and a surprise for a smooth birthday.
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Accommodation's Reply
25 Jan 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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S***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It's nice here, I'll definitely come back here again
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Accommodation's Reply
28 Jan 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Number of reviews per page
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Lobby 4 Swiss-Belinn Simatupang Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 8,714 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

Summarized by AI

Commonly described as a delightful stay, this hotel is appreciated for its strategic location and friendly staff. Guests consistently praise the cleanliness and comfort of the rooms, along with the variety and quality of the breakfast options. The hotel's connecting rooms are noted as spacious, and the overall service, from check-in to the helpfulness of the staff, receives high marks.
Food Quality
Guests consistently highlight the food quality, particularly the breakfast, noting the wide variety and delicious options available. The dining experience is enhanced by pleasant views and a clean environment. Many guests find the meals to be a standout feature of their stay, recommending it as a highlight.
Strategic Location
The hotel's strategic location is frequently mentioned as a major advantage, particularly its proximity to the MRT station, making it easy for guests to travel around the city. The convenience of the location is appreciated by both business and leisure travelers. The ease of access to transportation enhances the overall positive experience of staying at the hotel.
Staff Behavior
Guests consistently praise the staff for their friendliness, helpfulness, and quick service. From the security personnel to the receptionists and housekeeping, the staff's positive attitude contributes significantly to a welcoming atmosphere. Many reviewers specifically mention the outstanding service and the staff's attentiveness to their needs, enhancing the overall stay experience.
People often mention about Swiss-Belinn Simatupang Jakarta
All
Bedroom (123)
Staff Friendliness (117)
Bathroom (109)
Ambiance (105)
Room Space (104)
Accessibility (103)
Hotel Area (90)
Taste (85)
Surroundings (81)
Variety (77)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Belinn Simatupang Jakarta

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rubyana
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Clean rooms, strategic location, ample parking, and friendly staff. I've returned to Swiss-Bel Simatupang Lebak Bulus several times.
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Accommodation's Reply
24 Mar 2026
Dear Ms. Rubillana, Greetings from Swiss-Belinn Simattupang Hotel. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with the entire hotel team. This motivates us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Wika S. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Very nice hotel, this is the first time I've been here and I feel like it's fully booked but nothing is missing at all, great, thank you
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Rizka S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
Near Poins Square, not too far from Pagi Sore Cipete
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Accommodation's Reply
23 Mar 2026
Dear Mr/s. Rizka S, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliments and rest assured they will be shared with the team who will be happy to read these kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
R***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
Initially, it was an unintentional mistake on my part because I chose the wrong month for my reservation, and it was stated that it was non-refundable. However, the app had actually agreed to a refund, but the hotel still refused to issue one, even though the month I chose was still a month away. I was just complaining and was in for a big loss, as the hotel was far from my residence. If it were closer, it wouldn't have been a problem.
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3 people find it helpful
Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Thank you for staying at Swiss-Belinn Simattupang and for taking the time to share your valuable feedback. We sincerely apologize for the unpleasant experience you had during your recent stay, particularly regarding the cancellation or modification of your reservation. We have informed the relevant department head about this matter to ensure that we maintain the high standards we strive for, and we hope you will give us the opportunity to demonstrate our ability to improve during your next stay. Please rest assured that we are constantly working to improve our services to provide you with the best possible experience. We hope this negative experience will not deter you from choosing to return to Swiss-Belinn Simattupang. Sincerely, Swiss-Belinn Simattupang
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Richard K.
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
The staff is very responsive, the shower is not working properly because the shower head is not working properly and too much hot water comes out.
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1 people find it helpful
Accommodation's Reply
16 Mar 2026
Dear Mr. Richard, Greetings from Swiss-Belinn Simattupang Hotel. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all of our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang Hotel
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T***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The room was not cleaned well, there was still a lot of hair on the floor, but the staff and security guards were friendly.
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Yurida A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great, friendly staff, clean hotel
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Accommodation's Reply
11 Mar 2026
Dear Ms. Yurida A., Swiss-Belinn Simattupang would like to express our gratitude for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our hotel staff. This motivates us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review, and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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E***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel's strategic location, spacious rooms and eye-friendly design, not flashy, the food is varied and delicious, especially in the restaurant. Recommended.
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1 people find it helpful
Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was really a good getaway with my partner as we enjoy snuggling with a city view.
1 people find it helpful
Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliments, and rest assured, they will be shared with the team, who will be happy to read these kind words. It is a pleasure to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly, clean, good, fast service
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good, very nice, clean, friendly
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Rinal E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ok, the staff is friendly, the breakfast is good.
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Accommodation's Reply
24 Feb 2026
Dear Ms. Rinal E., Greetings from Swiss-Belinn Simattupang Hotel. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all members of the hotel team and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very comfortable to stay for 4 nights
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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T***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable for resting, friendly staff, clean and fragrant
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Accommodation's Reply
18 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Rio A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great place and reachable, the staff is kind as well
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Accommodation's Reply
12 Feb 2026
Dear Mr/s. Rio A, Warmest Greetings from Swiss-Belinn Simatupang. Thank you for your very kind words and for taking the time to write such a positive review. We are delighted you had such an enjoyable visit and were made to feel so welcome and comfortable with our staff. We appreciate your compliments and rest assured they will be shared with the team who will be happy to read these kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Swiss-Belinn Simatupang
MOHAMAD R. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The room is comfortable, the bed is big enough
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Accommodation's Reply
13 Feb 2026
Dear Ms./Mrs. Mohammed R.N., Greetings from Swiss-Belinn Simattupang. Thank you for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with our entire hotel team. This motivates us to continue providing excellent service to all our valued guests. Once again, on behalf of the entire hotel team, I thank you for your positive review, and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Arini D. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is clean, fragrant, the service is very familiar.
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Accommodation's Reply
06 Feb 2026
Dear Ms./Mrs. Arini D.W., Swiss-Belinn Simattupang would like to express our gratitude for choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with our entire hotel team. This motivates us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, thank you again for your positive review, and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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Y***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The room is not too big, but it is enough for a staycation for three people with children who don't want to go anywhere. The bathroom is clean.
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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p***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly hotel staff, fragrant rooms and a surprise for a smooth birthday.
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Accommodation's Reply
25 Jan 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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S***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It's nice here, I'll definitely come back here again
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Accommodation's Reply
28 Jan 2026
Dear Valued Guest, Swiss-Belinn Simattupang would like to inform you that we appreciate you choosing Swiss-Belinn Simattupang as your accommodation and for your positive review. Your kind review has been shared with all our staff and serves as a great encouragement for us to continue providing excellent service to all our valued guests. On behalf of the entire hotel team, we thank you again for your positive review and we hope to welcome you back soon. Sincerely, Swiss-Belinn Simattupang
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