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BW Kemayoran Hotel & Convention Powered by Archipelago

Hotels
All-star Accommodation
8.5
/10
Very Good
556 reviews

What Guests Say About Their Stay

Distance To City Center (80)
Staff Friendliness (72)
Ambiance (66)
Bedroom (66)
Summarized by AI
Commonly described as a great place to stay, this hotel is appreciated for its strategic location and helpful staff. Guests highlight the cleanliness and comfort of the rooms, along with the variety and quality of the food. Its proximity to key areas and the availability of amenities make it a convenient choice for many.

Wisnu R.

10.0
/ 10
The check-in process was quick and efficient. The male Front Office staff on the night shift was very responsive and friendly, although I forgot to ask his name. Special thanks as well to the Front Office Manager for ensuring such great service. Much appreciated.

N***a

10.0
/ 10
Fast check-in, clean and comfortable rooms, varied and delicious food, and very helpful staff. Thank you, I will stay again next time.
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G***t

10.0
/ 10
Fast check-in process with friendly service, it feels like you are really being cared for during your staycation at this hotel, the room is clean and fragrant, the room service menu is top notch, the best bawa Kemayoran Hotel, next time I will definitely come back to this hotel.
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S***n

10.0
/ 10
The service of the staff at the reception was very fast, at check in did not wait too long. The cleanliness of the room and bathroom was very clean, making it comfortable to sleep. The breakfast menu is also very varied, so it is not boring and the taste is very fitting on the tongue.
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Lusia K.

10.0
/ 10
very comfortable, clean, the staff are also friendly, close access to everywhere.. it only takes an hour to get to the airport.. it's really cool
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In the Area
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Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named BW Kemayoran Hotel & Convention BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel is located at Kemayoran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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BW Kemayoran Hotel & Convention Powered by Archipelago Address: Map & Location

Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630
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Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior 2 BW Kemayoran Hotel & Convention Powered by Archipelago

Discover More About BW Kemayoran Hotel & Convention Powered by Archipelago

note: hotel was previously named BW Kemayoran Hotel & Convention

Location


BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel is located at Kemayoran.

About BW Kemayoran Hotel & Convention Powered by Archipelago

From business event to corporate gathering, BW Kemayoran Hotel & Convention Powered by Archipelago provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, BW Kemayoran Hotel & Convention Powered by Archipelago is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at BW Kemayoran Hotel & Convention Powered by Archipelago, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from BW Kemayoran Hotel & Convention Powered by Archipelago exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at BW Kemayoran Hotel & Convention Powered by Archipelago.

All facilities in BW Kemayoran Hotel & Convention Powered by Archipelago

Swimming Pool BW Kemayoran Hotel & Convention Powered by Archipelago
Swimming Pool
Fitness Center BW Kemayoran Hotel & Convention Powered by Archipelago
Fitness Center
Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Lobby
Exterior BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior
Bedroom BW Kemayoran Hotel & Convention Powered by Archipelago
Bedroom

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Sports and Recreations

  • Fitness center
  • Golf

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in BW Kemayoran Hotel & Convention Powered by Archipelago

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BW Kemayoran Hotel & Convention Powered by Archipelago
110
Number of floors in BW Kemayoran Hotel & Convention Powered by Archipelago
33
Another facilities in BW Kemayoran Hotel & Convention Powered by Archipelago
Early check-in, 24-hour room service, Late check-out, Breakfast restaurant, Room service

Frequently asked question in BW Kemayoran Hotel & Convention Powered by Archipelago

What are available facilities at BW Kemayoran Hotel & Convention Powered by Archipelago?
There are top facilites at BW Kemayoran Hotel & Convention Powered by Archipelago such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at BW Kemayoran Hotel & Convention Powered by Archipelago?
Check-in time at BW Kemayoran Hotel & Convention Powered by Archipelago is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does BW Kemayoran Hotel & Convention Powered by Archipelago provide breakfast?
Yes, BW Kemayoran Hotel & Convention Powered by Archipelago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of BW Kemayoran Hotel & Convention Powered by Archipelago?
BW Kemayoran Hotel & Convention Powered by Archipelago is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does BW Kemayoran Hotel & Convention Powered by Archipelago have?
BW Kemayoran Hotel & Convention Powered by Archipelago has 33 floors.
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More Reviews from Other Guests in BW Kemayoran Hotel & Convention Powered by Archipelago

8.8
Very Good
From 468 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.9

Service and Facilites

8.6

Summarized by AI

Commonly described as a great place to stay, this hotel is appreciated for its strategic location and helpful staff. Guests highlight the cleanliness and comfort of the rooms, along with the variety and quality of the food. Its proximity to key areas and the availability of amenities make it a convenient choice for many.
Staff Service
Guests consistently praise the hotel staff for their friendliness and helpfulness. Many reviewers mention the staff's quick response and willingness to assist with any needs. Several guests specifically highlight positive interactions with the front office and other staff members, noting their efficient and welcoming service.
Proximity to Attraction
The hotel's location is frequently mentioned as a significant advantage, particularly for its proximity to various attractions and key areas. Guests appreciate the convenience of being close to Kemayoran and the ease of access to different destinations. The strategic location is often cited as a primary reason for choosing this hotel.
Breakfast Quality
The quality and variety of the breakfast are well-received by guests. Reviewers often highlight the delicious food and the diverse options available. The breakfast experience contributes positively to the overall impression of the hotel, with many guests appreciating the enjoyable start to their day.
People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
All
Ambiance (69)
Bedroom (68)
Staff Friendliness (66)
Distance to City Center (60)
Room Space (55)
Hotel Area (55)
Accessibility (54)
Check-in/out Time (50)
Bathroom (47)
Variety (47)
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago

Number of reviews per page
20
40
Customer reviews
C***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I like this hotel. Is very nice hotel👍
1 people find it helpful
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I ING
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
My earring fell in the room & was returned by housekeeping.
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Wisnu R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The check-in process was quick and efficient. The male Front Office staff on the night shift was very responsive and friendly, although I forgot to ask his name. Special thanks as well to the Front Office Manager for ensuring such great service. Much appreciated.
1 people find it helpful
f***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Good, cheap, very strategic and the room atmosphere is really cool
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2 people find it helpful
T***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
This is my umpteenth stay at BW Kemayoran. It's the perfect place to enjoy a vacation with kids.
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1 people find it helpful
Accommodation's Reply
04 Mar 2026
"Dear Valued Guest of Bawa Kemayoran & Convention Hotel Jakarta," Thank you for taking the time to write a review of our hotel. I am delighted to hear that you were satisfied with your stay. My team and I are very pleased that you visited us, and we hope to welcome you back again soon. Thank you again for sharing your experience, and we wish you a pleasant day. Sincerely, Bayu Novianto, Front Office Manager.
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elvira s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The Wi-Fi on the 26th floor is difficult... The TV can't be used... Because the internet is written as not connected...
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Accommodation's Reply
04 Mar 2026
Dear Ms. Elvira, "Sincerely yours, Bawa Kemayoran Hotel & Convention Jakarta." Thank you for your review and feedback. We apologize for the Wi-Fi issues on the 26th floor and the non-functional TV due to internet connection problems. This is not the standard of service we expect. We have forwarded your feedback to our IT and engineering team for immediate investigation and resolution to prevent such incidents from happening again. We greatly appreciate your feedback and hope to welcome you back for a more comfortable stay. Sincerely, The Management, Bawa Kemayoran Hotel & Convention.
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, the rooms are clean, the food is delicious and varied.
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2 people find it helpful
Accommodation's Reply
22 Feb 2026
"Warm greetings from Bawa Kemayoran Hotel & Convention Jakarta." Thank you so much for your positive review. We are delighted to hear that you enjoyed the friendliness of our staff, the comfort of our rooms, and the delicious and varied food. We hope to welcome you back to Bawa Kemayoran Hotel & Convention again and provide you with another memorable or even better stay. Sincerely, Bayu Novianto, Front Office Manager.
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R***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly, there was a drama about leaving the key behind and the staff was very quick to help 🤗 the cleanliness of the room, bathroom, mattress and others, no need to doubt they change it every day 👍🏼👍🏼👍🏼 Highly recommended
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Accommodation's Reply
26 Jan 2026
Thank you so much for your positive review and feedback. We are delighted to know that the friendliness of our staff, especially in assisting you with your room key issue, left a positive impression. Our prompt response and sincere service are our commitment to ensuring the comfort of all our guests. We appreciate your appreciation for the cleanliness of the room, bathroom, and bedding, which we maintain and change daily. Reviews like this are a great inspiration to our entire team. We hope to welcome you back for your next stay. See you soon. Sincerely, The Management Team, Bawa Kemayoran & Convention Hotel
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W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
Check-in/out was fast, and the location was strategic, close to everything. The room was cramped, especially the bathroom. The pillows smelled bad, the TV signal was weak, and there wasn't enough time to use the hotel facilities. There was no late check-out at all, even though it was New Year's. Hopefully, things will improve in the future, thank you.
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Thank you for taking the time to share your experience with us. We are pleased to hear that check-in and check-out were quick and that our hotel's location was easily accessible and convenient for you. However, we apologize for any inconveniences such as room and bathroom size, the condition of the pillows, and TV signal interference. We understand your feedback regarding a late check-out during the New Year period. During peak season, the availability of late check-out is limited, but we will evaluate this to find better solutions for our guests in the future. Thank you for your positive feedback and expectations. Your feedback is very important to us as we continuously improve the quality of our service and guest comfort. We hope to welcome you back again in the future with an even better experience. Sincerely, The Management Team, Bawa Kemayoran & Convention Hotel
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Rezsya E. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Thank you for the staycation here, it was very impressive, very kids friendly, the staff from us who came were also very friendly and always responded quickly, the room was free upgraded because the condition of the non-smoking room was full, happy because I got a more spacious room, plus the hotel area was also very clean even though the access was combined with the apartment, but it was still private and very clean.
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Accommodation's Reply
26 Jan 2026
Dear Ms. Rezsia E.L., “With highest regards from Bawa Kemayoran & Convention Hotel Jakarta,” Thank you very much for your review and for your trust in our hotel. We are delighted to hear that your stay was memorable and comfortable, especially the child-friendly atmosphere of the hotel and the friendliness and prompt response from all our staff. We are also pleased that the complimentary room upgrade added to your comfort with its more spacious area. Guest satisfaction and comfort are always our top priority. Thank you for your appreciation of the cleanliness of the hotel grounds and the privacy, even though it is located in the same area as the apartments. We hope to welcome you and your family back again on your next stay. See you soon, and with highest regards from our entire team. Sincerely, Bayu Novianto, Assistant Front Office Manager
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
A pretty good and comfortable hotel, especially if you have business in the Kemayoran area.
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Accommodation's Reply
18 Dec 2025
"Dear Valued Guest of Bawa Kemayoran & Convention Hotel Jakarta," Thank you for taking the time to review our hotel. I am delighted to hear that your stay met your expectations. My team and I were very pleased to welcome you, and we hope to see you again in the near future. Thank you again for sharing, and we wish you a pleasant day. Sincerely, Bayu Novianto, Assistant Front Office Manager
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SYAIFUL A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Room ok, food ok, strategic location, recommended to stay and will stay again at BW.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Ms. Syaiful A, "Best regards from Bawa Kemayoran Hotel & Convention Jakarta," Thank you for your review and feedback. We are delighted to hear that you were satisfied with the room, food, and the hotel's excellent location. Your message indicating that you will return to stay with us again is a very meaningful expression of gratitude to our entire team. We look forward to welcoming you back to Bawa and are ready to provide you with an even better stay experience in the future. Sincerely, Bayu Novianto, Assistant Front Office Manager
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Aditya K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff was incredibly helpful. Everything was in order. There are plenty of food stalls around the hotel. There's a 24-hour convenience store next to the hotel. It's a complete package. The room was clean and tidy.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Mr. Aditya, "Warm congratulations from Bawa Kemayoran Hotel & Convention Jakarta." Thank you for your kind review. We are delighted to hear that our staff were able to provide helpful service and make your stay comfortable. The hotel's location, surrounded by a variety of restaurants and a 24-hour mini-market nearby, is certainly a great convenience for guests. We also appreciate your rating on the cleanliness of your room. Thank you for your trust, and we hope to welcome you back in the future. Sincerely, Bayu Novianto, Assistant Front Office Manager.
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Ubay D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Fast service, check in at 12 midnight immediately mention the name of the order + give your ID card, not long after given the key + get a bigger upgrade room, probably because of the full effect of the event at Gambir Expo. Check out is also fast, return the key + give e-money & vehicle license plate number for free parking. Breakfast food is quite satisfying. Main dishes are rice & fried rice with fish and chicken side dishes. Other menus include chicken porridge, soto, kwetiau, fruit, eggs, bread. For those attending events at PRJ or Gambir Expo, this hotel can be considered. For a relaxing vacation with family is also okay. There are several swimming pools, the shape is quite long and winding.
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Accommodation's Reply
16 Dec 2025
Dear Mr. Ubay D, "Best regards from Bawa Kemayoran Hotel & Convention Jakarta." Thank you for taking the time to share your stay experience with us. We are delighted to hear that the check-in and check-out process was quick and easy, and that you received a complimentary room upgrade, which made your stay even more comfortable. We appreciate your positive feedback regarding the variety and quality of the breakfast menu, as well as the pool facilities. The hotel's location near PRJ and Gambir Expo is one of our advantages, and we would be happy if our hotel could assist you with your events or family vacations. Thank you for your suggestions. We hope to welcome you back again and provide you with an even more memorable stay next time. Sincerely, Bayu Novianto, Assistant Front Office Manager.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The room is quite clean, just need to improve the cleanliness, the breakfast menu is quite varied, the location is quite strategic. Only the outside AC is a bit noisy, next time I'm in Kemayoran, I'll stay at BW again.
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2 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, “With our deepest respect from Bawa Kemayoran Hotel & Convention Jakarta,” Thank you for sharing your experience staying with us. We are delighted to hear that you found the rooms to be very clean, the breakfast menu to have a wide variety of choices, and the hotel's excellent location. Regarding your feedback about the cleanliness of the room and the relatively loud noise from the air conditioner outside, we greatly appreciate it and will contact the relevant team to make immediate improvements and enhance the quality of our services. We are very pleased to know that you plan to stay with us again in the future, especially when attending concerts in the Kemayoran area. We look forward to welcoming you back and hoping to provide you with an even more comfortable stay next time. Sincerely, Bayu Novianto, Assistant Front Office Manager
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
booked a premier room, until CS upgraded to a junior suite room for free without additional costs.. I asked why is that, ma'am? The answer: sorry ma'am, the room you booked is already full so we upgraded it.. then I said, you still have it in the traveloka application, ma'am.. The answer: yes ma'am, it's traveloka's fault.. well, I'm just happy if when I arrive I get upgraded, but what makes me nervous is if it's really traveloka's fault and when I arrive the room is already full, it will definitely be a different story.. so I have to be more careful in updating the room, worried that one day the consumer will be disadvantaged.. the swimming pool is written as 120cm, but the water is only 1m, not good for adult swimming.. the breakfast menu for class ⭐4 is a bit limited, not much variety.. the location is close to JIEXPO, the room is clean
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3 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, “From Bawa Kemayoran Hotel & Convention Jakarta,” Thank you for taking the time to share your stay experience with us. We are delighted to hear that you received a complimentary room upgrade to a Junior Suite and that you were impressed with the cleanliness of the room and the hotel's excellent location near JIEXPO. We hope this enhanced your stay. However, we apologize for the inconvenience and concern you experienced regarding the inconsistent room information displayed on the Traveloka app. This feedback is important to us, and we will immediately contact the relevant team and OTA partners to ensure that room information updates are more accurate and consistent to avoid any future inconveniences for guests. We also appreciate your feedback regarding the depth of the swimming pool and the variety of the breakfast menu. We will forward your feedback to management and relevant departments to improve the quality of our facilities and services in the future. Thank you again for your valuable feedback. We look forward to welcoming you back in the future for an even better and more satisfying stay. Sincerely, Bayu Novianto, Assistant Front Office Manager
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Dian N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
I stay here every year when attending Sialinterfood. It's close to JIExpo, and they provide a shuttle service. The staff is friendly, and the food is decent. It's a standard hotel, nothing special. I had a room on the 23rd floor, which smelled nice, but my son had a room on the 21st floor, which smelled like cigarettes all along the corridor. The view of Jakarta from the 23rd floor is pretty cool.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Dien N., "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for choosing to stay with us every year. While staying at Sial Interfood, we are very pleased that our location near JIExpo and our shuttle service made your trip more comfortable. We also appreciate the friendliness of our staff and the quality of our food. However, we apologize for the inconvenience your child experienced due to the cigarette smoke in the corridor on the 21st floor, which is a non-smoking floor. We are also very glad that you enjoyed the view of Jakarta from the 23rd floor, which is one of our guests' favorite views. We hope that we will continue to be your choice every year. We look forward to welcoming you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The room is clean, but the outdoor AC is a bit noisy.
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3 people find it helpful
Accommodation's Reply
20 Nov 2025
"Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for your review. We are very glad that you were satisfied with the cleanliness of the room. However, we apologize for the inconvenience related to the noise from the outdoor air conditioner. We have passed this suggestion to our technical team for immediate follow-up action to prevent a recurrence. We sincerely hope to welcome you back with an even better experience in the future. Best regards, Bayu Novianto, Assistant Front Office Manager
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W***U
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Hotel combined with apartments. Good and friendly service.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for taking the time to write us a review. We are very glad that you were satisfied with our good and friendly service. Although our hotel is located in the same area as the apartments, we are still committed to providing comfort and convenient travel to all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Bayu Novianto, Assistant Front Office Manager
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Tesa P.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
I arrived when it was already dark, this was my first trip to Jakarta. The dozens of hours of travel from Madiun City to the capital was very tiring. The hotel staff was very friendly and clearly explained the conditions of the room I booked. Access to important locations is also close, there is a pool and playground. The location is in one apartment. I got a room on the 30th floor. Initially only planning for 2 days 1 night, I extended my room for another day because I felt at home and the view was so beautiful. Hey, who doesn't want to see Jakarta from above? How lucky I am
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2 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Tesa P, "Warmest regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for sharing your memorable stay with us. We are delighted to know that after a long journey from Madiun, you were greeted by the friendliness of our staff and felt comfortable with the information and services provided. We also appreciate that the hotel's location, its facilities such as the swimming pool and playground, and the view from your room, especially on the 30th floor, make you feel at home and have a long rest. Having a bird's eye view of Jakarta from above has its own charm, and we are glad that you enjoyed it. We hope that this experience will be a memorable one during your first visit to Jakarta. We sincerely hope that we will welcome you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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Bedroom 4 BW Kemayoran Hotel & Convention Powered by Archipelago

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8.8
Very Good
From 468 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.9

Service and Facilites

8.6

Summarized by AI

Commonly described as a great place to stay, this hotel is appreciated for its strategic location and helpful staff. Guests highlight the cleanliness and comfort of the rooms, along with the variety and quality of the food. Its proximity to key areas and the availability of amenities make it a convenient choice for many.
Staff Service
Guests consistently praise the hotel staff for their friendliness and helpfulness. Many reviewers mention the staff's quick response and willingness to assist with any needs. Several guests specifically highlight positive interactions with the front office and other staff members, noting their efficient and welcoming service.
Proximity to Attraction
The hotel's location is frequently mentioned as a significant advantage, particularly for its proximity to various attractions and key areas. Guests appreciate the convenience of being close to Kemayoran and the ease of access to different destinations. The strategic location is often cited as a primary reason for choosing this hotel.
Breakfast Quality
The quality and variety of the breakfast are well-received by guests. Reviewers often highlight the delicious food and the diverse options available. The breakfast experience contributes positively to the overall impression of the hotel, with many guests appreciating the enjoyable start to their day.
People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
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Ambiance (69)
Bedroom (68)
Staff Friendliness (66)
Distance to City Center (60)
Room Space (55)
Hotel Area (55)
Accessibility (54)
Check-in/out Time (50)
Bathroom (47)
Variety (47)
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago

Number of reviews per page
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40
Customer reviews
C***n
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10.0
/10
Reviewed 4 day(s) ago
I like this hotel. Is very nice hotel👍
1 people find it helpful
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I ING
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
My earring fell in the room & was returned by housekeeping.
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Wisnu R.
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
The check-in process was quick and efficient. The male Front Office staff on the night shift was very responsive and friendly, although I forgot to ask his name. Special thanks as well to the Front Office Manager for ensuring such great service. Much appreciated.
1 people find it helpful
f***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Good, cheap, very strategic and the room atmosphere is really cool
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2 people find it helpful
T***a
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Transit
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9.7
/10
Reviewed 3 week(s) ago
This is my umpteenth stay at BW Kemayoran. It's the perfect place to enjoy a vacation with kids.
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1 people find it helpful
Accommodation's Reply
04 Mar 2026
"Dear Valued Guest of Bawa Kemayoran & Convention Hotel Jakarta," Thank you for taking the time to write a review of our hotel. I am delighted to hear that you were satisfied with your stay. My team and I are very pleased that you visited us, and we hope to welcome you back again soon. Thank you again for sharing your experience, and we wish you a pleasant day. Sincerely, Bayu Novianto, Front Office Manager.
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elvira s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The Wi-Fi on the 26th floor is difficult... The TV can't be used... Because the internet is written as not connected...
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Accommodation's Reply
04 Mar 2026
Dear Ms. Elvira, "Sincerely yours, Bawa Kemayoran Hotel & Convention Jakarta." Thank you for your review and feedback. We apologize for the Wi-Fi issues on the 26th floor and the non-functional TV due to internet connection problems. This is not the standard of service we expect. We have forwarded your feedback to our IT and engineering team for immediate investigation and resolution to prevent such incidents from happening again. We greatly appreciate your feedback and hope to welcome you back for a more comfortable stay. Sincerely, The Management, Bawa Kemayoran Hotel & Convention.
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s***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, the rooms are clean, the food is delicious and varied.
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2 people find it helpful
Accommodation's Reply
22 Feb 2026
"Warm greetings from Bawa Kemayoran Hotel & Convention Jakarta." Thank you so much for your positive review. We are delighted to hear that you enjoyed the friendliness of our staff, the comfort of our rooms, and the delicious and varied food. We hope to welcome you back to Bawa Kemayoran Hotel & Convention again and provide you with another memorable or even better stay. Sincerely, Bayu Novianto, Front Office Manager.
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R***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly, there was a drama about leaving the key behind and the staff was very quick to help 🤗 the cleanliness of the room, bathroom, mattress and others, no need to doubt they change it every day 👍🏼👍🏼👍🏼 Highly recommended
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Accommodation's Reply
26 Jan 2026
Thank you so much for your positive review and feedback. We are delighted to know that the friendliness of our staff, especially in assisting you with your room key issue, left a positive impression. Our prompt response and sincere service are our commitment to ensuring the comfort of all our guests. We appreciate your appreciation for the cleanliness of the room, bathroom, and bedding, which we maintain and change daily. Reviews like this are a great inspiration to our entire team. We hope to welcome you back for your next stay. See you soon. Sincerely, The Management Team, Bawa Kemayoran & Convention Hotel
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W***a
icon-Leisure
Leisure
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8.1
/10
Reviewed 12 week(s) ago
Check-in/out was fast, and the location was strategic, close to everything. The room was cramped, especially the bathroom. The pillows smelled bad, the TV signal was weak, and there wasn't enough time to use the hotel facilities. There was no late check-out at all, even though it was New Year's. Hopefully, things will improve in the future, thank you.
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1 people find it helpful
Accommodation's Reply
26 Jan 2026
Thank you for taking the time to share your experience with us. We are pleased to hear that check-in and check-out were quick and that our hotel's location was easily accessible and convenient for you. However, we apologize for any inconveniences such as room and bathroom size, the condition of the pillows, and TV signal interference. We understand your feedback regarding a late check-out during the New Year period. During peak season, the availability of late check-out is limited, but we will evaluate this to find better solutions for our guests in the future. Thank you for your positive feedback and expectations. Your feedback is very important to us as we continuously improve the quality of our service and guest comfort. We hope to welcome you back again in the future with an even better experience. Sincerely, The Management Team, Bawa Kemayoran & Convention Hotel
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Rezsya E. L.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Thank you for the staycation here, it was very impressive, very kids friendly, the staff from us who came were also very friendly and always responded quickly, the room was free upgraded because the condition of the non-smoking room was full, happy because I got a more spacious room, plus the hotel area was also very clean even though the access was combined with the apartment, but it was still private and very clean.
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Accommodation's Reply
26 Jan 2026
Dear Ms. Rezsia E.L., “With highest regards from Bawa Kemayoran & Convention Hotel Jakarta,” Thank you very much for your review and for your trust in our hotel. We are delighted to hear that your stay was memorable and comfortable, especially the child-friendly atmosphere of the hotel and the friendliness and prompt response from all our staff. We are also pleased that the complimentary room upgrade added to your comfort with its more spacious area. Guest satisfaction and comfort are always our top priority. Thank you for your appreciation of the cleanliness of the hotel grounds and the privacy, even though it is located in the same area as the apartments. We hope to welcome you and your family back again on your next stay. See you soon, and with highest regards from our entire team. Sincerely, Bayu Novianto, Assistant Front Office Manager
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A***s
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Staycation
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9.7
/10
Reviewed 14 week(s) ago
A pretty good and comfortable hotel, especially if you have business in the Kemayoran area.
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Accommodation's Reply
18 Dec 2025
"Dear Valued Guest of Bawa Kemayoran & Convention Hotel Jakarta," Thank you for taking the time to review our hotel. I am delighted to hear that your stay met your expectations. My team and I were very pleased to welcome you, and we hope to see you again in the near future. Thank you again for sharing, and we wish you a pleasant day. Sincerely, Bayu Novianto, Assistant Front Office Manager
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SYAIFUL A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Room ok, food ok, strategic location, recommended to stay and will stay again at BW.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Ms. Syaiful A, "Best regards from Bawa Kemayoran Hotel & Convention Jakarta," Thank you for your review and feedback. We are delighted to hear that you were satisfied with the room, food, and the hotel's excellent location. Your message indicating that you will return to stay with us again is a very meaningful expression of gratitude to our entire team. We look forward to welcoming you back to Bawa and are ready to provide you with an even better stay experience in the future. Sincerely, Bayu Novianto, Assistant Front Office Manager
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Aditya K.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff was incredibly helpful. Everything was in order. There are plenty of food stalls around the hotel. There's a 24-hour convenience store next to the hotel. It's a complete package. The room was clean and tidy.
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1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Mr. Aditya, "Warm congratulations from Bawa Kemayoran Hotel & Convention Jakarta." Thank you for your kind review. We are delighted to hear that our staff were able to provide helpful service and make your stay comfortable. The hotel's location, surrounded by a variety of restaurants and a 24-hour mini-market nearby, is certainly a great convenience for guests. We also appreciate your rating on the cleanliness of your room. Thank you for your trust, and we hope to welcome you back in the future. Sincerely, Bayu Novianto, Assistant Front Office Manager.
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Ubay D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Fast service, check in at 12 midnight immediately mention the name of the order + give your ID card, not long after given the key + get a bigger upgrade room, probably because of the full effect of the event at Gambir Expo. Check out is also fast, return the key + give e-money & vehicle license plate number for free parking. Breakfast food is quite satisfying. Main dishes are rice & fried rice with fish and chicken side dishes. Other menus include chicken porridge, soto, kwetiau, fruit, eggs, bread. For those attending events at PRJ or Gambir Expo, this hotel can be considered. For a relaxing vacation with family is also okay. There are several swimming pools, the shape is quite long and winding.
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Accommodation's Reply
16 Dec 2025
Dear Mr. Ubay D, "Best regards from Bawa Kemayoran Hotel & Convention Jakarta." Thank you for taking the time to share your stay experience with us. We are delighted to hear that the check-in and check-out process was quick and easy, and that you received a complimentary room upgrade, which made your stay even more comfortable. We appreciate your positive feedback regarding the variety and quality of the breakfast menu, as well as the pool facilities. The hotel's location near PRJ and Gambir Expo is one of our advantages, and we would be happy if our hotel could assist you with your events or family vacations. Thank you for your suggestions. We hope to welcome you back again and provide you with an even more memorable stay next time. Sincerely, Bayu Novianto, Assistant Front Office Manager.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The room is quite clean, just need to improve the cleanliness, the breakfast menu is quite varied, the location is quite strategic. Only the outside AC is a bit noisy, next time I'm in Kemayoran, I'll stay at BW again.
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2 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, “With our deepest respect from Bawa Kemayoran Hotel & Convention Jakarta,” Thank you for sharing your experience staying with us. We are delighted to hear that you found the rooms to be very clean, the breakfast menu to have a wide variety of choices, and the hotel's excellent location. Regarding your feedback about the cleanliness of the room and the relatively loud noise from the air conditioner outside, we greatly appreciate it and will contact the relevant team to make immediate improvements and enhance the quality of our services. We are very pleased to know that you plan to stay with us again in the future, especially when attending concerts in the Kemayoran area. We look forward to welcoming you back and hoping to provide you with an even more comfortable stay next time. Sincerely, Bayu Novianto, Assistant Front Office Manager
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
booked a premier room, until CS upgraded to a junior suite room for free without additional costs.. I asked why is that, ma'am? The answer: sorry ma'am, the room you booked is already full so we upgraded it.. then I said, you still have it in the traveloka application, ma'am.. The answer: yes ma'am, it's traveloka's fault.. well, I'm just happy if when I arrive I get upgraded, but what makes me nervous is if it's really traveloka's fault and when I arrive the room is already full, it will definitely be a different story.. so I have to be more careful in updating the room, worried that one day the consumer will be disadvantaged.. the swimming pool is written as 120cm, but the water is only 1m, not good for adult swimming.. the breakfast menu for class ⭐4 is a bit limited, not much variety.. the location is close to JIEXPO, the room is clean
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3 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, “From Bawa Kemayoran Hotel & Convention Jakarta,” Thank you for taking the time to share your stay experience with us. We are delighted to hear that you received a complimentary room upgrade to a Junior Suite and that you were impressed with the cleanliness of the room and the hotel's excellent location near JIEXPO. We hope this enhanced your stay. However, we apologize for the inconvenience and concern you experienced regarding the inconsistent room information displayed on the Traveloka app. This feedback is important to us, and we will immediately contact the relevant team and OTA partners to ensure that room information updates are more accurate and consistent to avoid any future inconveniences for guests. We also appreciate your feedback regarding the depth of the swimming pool and the variety of the breakfast menu. We will forward your feedback to management and relevant departments to improve the quality of our facilities and services in the future. Thank you again for your valuable feedback. We look forward to welcoming you back in the future for an even better and more satisfying stay. Sincerely, Bayu Novianto, Assistant Front Office Manager
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Dian N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
I stay here every year when attending Sialinterfood. It's close to JIExpo, and they provide a shuttle service. The staff is friendly, and the food is decent. It's a standard hotel, nothing special. I had a room on the 23rd floor, which smelled nice, but my son had a room on the 21st floor, which smelled like cigarettes all along the corridor. The view of Jakarta from the 23rd floor is pretty cool.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Dien N., "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for choosing to stay with us every year. While staying at Sial Interfood, we are very pleased that our location near JIExpo and our shuttle service made your trip more comfortable. We also appreciate the friendliness of our staff and the quality of our food. However, we apologize for the inconvenience your child experienced due to the cigarette smoke in the corridor on the 21st floor, which is a non-smoking floor. We are also very glad that you enjoyed the view of Jakarta from the 23rd floor, which is one of our guests' favorite views. We hope that we will continue to be your choice every year. We look forward to welcoming you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The room is clean, but the outdoor AC is a bit noisy.
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3 people find it helpful
Accommodation's Reply
20 Nov 2025
"Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for your review. We are very glad that you were satisfied with the cleanliness of the room. However, we apologize for the inconvenience related to the noise from the outdoor air conditioner. We have passed this suggestion to our technical team for immediate follow-up action to prevent a recurrence. We sincerely hope to welcome you back with an even better experience in the future. Best regards, Bayu Novianto, Assistant Front Office Manager
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W***U
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Hotel combined with apartments. Good and friendly service.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, "Best regards, Bawa Kemayoran Hotel & Convention Center Jakarta." Thank you for taking the time to write us a review. We are very glad that you were satisfied with our good and friendly service. Although our hotel is located in the same area as the apartments, we are still committed to providing comfort and convenient travel to all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Bayu Novianto, Assistant Front Office Manager
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Tesa P.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
I arrived when it was already dark, this was my first trip to Jakarta. The dozens of hours of travel from Madiun City to the capital was very tiring. The hotel staff was very friendly and clearly explained the conditions of the room I booked. Access to important locations is also close, there is a pool and playground. The location is in one apartment. I got a room on the 30th floor. Initially only planning for 2 days 1 night, I extended my room for another day because I felt at home and the view was so beautiful. Hey, who doesn't want to see Jakarta from above? How lucky I am
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2 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Tesa P, "Warmest regards, Bawa Kemayoran Hotel & Convention Center Jakarta" Thank you for sharing your memorable stay with us. We are delighted to know that after a long journey from Madiun, you were greeted by the friendliness of our staff and felt comfortable with the information and services provided. We also appreciate that the hotel's location, its facilities such as the swimming pool and playground, and the view from your room, especially on the 30th floor, make you feel at home and have a long rest. Having a bird's eye view of Jakarta from above has its own charm, and we are glad that you enjoyed it. We hope that this experience will be a memorable one during your first visit to Jakarta. We sincerely hope that we will welcome you back again. Best regards, Bayu Novianto, Assistant Front Office Manager
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