• Resolved Krzysztof Planeta

    (@chrisplaneta)


    Hi. One of my clients informed me that the galleries are broken on her site. I checked it, and it turned out that the css files do not load. They are fine in the page editor though. I’m attaching the address of the site.

    The site has all plugins, the theme and WP up to date.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alex

    (@fellan91)

    Hello,

    We analyzed your site and found that the Visual Portfolio plugin CSS files aren’t loading on the frontend. To diagnose the issue, please check the following in your WordPress admin panel:

    1. Optimization/caching plugins
      Which of these plugins are installed on your site?
      – WP Rocket
      – LiteSpeed
      – CacheAutoptimize
      – Other optimization plugins
      If you have an optimization plugin, try temporarily disabling it and check if the gallery styles appear.
    2. Full Picture plugin (FUPI)
      We see the Full Picture analytics plugin installed on the site. Please check:
      • Go to Full Picture → Settings → Content Blocking
      • Is it blocking scripts/styles from loading until cookie consent is granted?
      • Try temporarily disabling Full Picture and check the gallery.
    3. Check for conflicts
      • Disable ALL plugins except Visual Portfolio
      • Switch to the default theme (Twenty Twenty-Four)
      • Check if the gallery works
      • If it works, enable plugins one by one to find the conflicting one.

    After receiving this information, we’ll be able to determine the cause more thoroughly and try to reproduce it locally

    Regards,
    Alex

    • This reply was modified 2 months, 2 weeks ago by Alex.
    Thread Starter Krzysztof Planeta

    (@chrisplaneta)

    Found the culprit. It was this plugin https://wordpress.org/plugins/replace-google-fonts-with-bunny-fonts/

    Thanks and have a nice day!

    Plugin Support Alex

    (@fellan91)

    Hello,

    Great, I’m glad everything worked out!

    Good luck 😉

    Regards,
    Alex

Viewing 3 replies - 1 through 3 (of 3 total)

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