• Resolved steveeee

    (@steveeee)


    1. Can a License Key include foreign languages or special characters?
      I tried using the generator to successfully produce the License Key, but when I use the activate API, the system responds that there is no such path. Is there any solution for this?
    2. When using the activate API, does the system automatically increment timesActivated by 1 and decrement remainingActivations by 1?
      Currently when I use this API, the system “does not” actually reduce the number of uses. Even though I have set timesActivatedMax to 1, neither timesActivated nor remainingActivations change.
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  • Plugin Support Mirza Hamza Baig

    (@hamzawpexperts)

    Hi @steveeee,

    Thank you for using our plugin. We hope you’re doing well.

    License Key Characters:
    The license manager supports only alphanumeric characters (A-Z, 0-9). Keys like “12-AB-34-CD” are valid. Special characters (e.g., “;”, “&”, “|”) are not supported and may cause issues. Please use only the allowed character set when generating license keys.

    Activation Count (timesActivated):
    The system automatically increments timesActivated by 1 with each activation. However, if timesActivated and remainingActivations are not updating as expected despite setting timesActivatedMax to 1, kindly provide a screencast video demonstrating the issue. This will help us quickly diagnose and assist you.

    We appreciate your patience and look forward to your response.

    Thanks & Regards,
    WP Experts Support Team

Viewing 1 replies (of 1 total)

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