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How-to • Experience host

Add accessibility features to experience and service listings

It’s wonderful when you can welcome even more people to your experience or service. When you add accessibility features to your listing, guests can use these features in their search to find experiences and services that may meet their specific accessibility needs.

How it works

You can edit your experience or service listing to highlight accessibility features that your experience or service offers guests. Learn more about creating a listing that guests can book with confidence.

Edit your experience listing to include accessibility features

Edit your experience listing on desktop

  1. Click Listings and select the experience you want to update
  2. Click Accessibility features and select the feature(s) you offer


Edit your service listing to include accessibility features

Edit your service listing on desktop

  1. Click Listings and select the service you want to update
  2. Click Accessibility features and select the feature(s) you offer

Your features will be displayed in your listing’s Things to Know section and prospective guests can select these features in search.

Because guests rely on accessibility features to determine whether an experience or service is suitable for them, it’s important that you include detailed and complete information about your accessibility features. Some guests may still contact you for clarification or to ask about your accessibility features; it’s okay to ask additional questions for your own understanding and share when you’re unsure about something.

Learn more about belonging and inclusion at Airbnb by reading our commitment to accessibility and disability inclusion.

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