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How-to • Home host

What to do when a special offer expires

If a guest doesn’t accept or decline your special offer within 24 hours, you have options!

Send the guest a new special offer. Life happens, and they may have simply missed your offer.
Ask them to send a new request to book. Once they send it, you'll have 24 hours to accept or decline.
Skip sending a new special offer. Another guest will have the opportunity to book your great place.

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How-to • Guest
How a special offer works
You can contact a host about their place before requesting to book it. The host then has the option to give you a special offer.
How-to • Home host
Withdraw or change a special offer you sent a guest
You can make changes to or withdraw a special offer as long as a guest hasn't accepted it.
How-to • Home host
Boost bookings with special offers
If a potential guest sends you a message before they book a reservation, you can send them a custom price, or special offer, within the message thread.

Get help with your reservations, account, and more.

What to do when a special offer expires

Related articles

How a special offer works

Withdraw or change a special offer you sent a guest

Boost bookings with special offers