These UK Gift Card Terms and Conditions apply to you if your country of residence or establishment is within the United Kingdom. If your country of residence or establishment is outside of the United Kingdom, find the gift card terms that apply to you.
Last updated on June 10, 2025
These UK Gift Card Terms and Conditions (“Gift Card Terms”) govern your use of Airbnb Gift Cards ("Gift Cards") on the Airbnb Platform. Your use of Gift Cards and the services available via the Airbnb Platform shall be subject to Airbnb’s Terms of Service (“Terms”); if you see an undefined term in these Gift Card Terms, it has the same definition as in the Terms.
1. About Your Card
Gift Cards sold in the UK are issued by Airbnb Ireland UC (“Issuer”). Gift Cards can be purchased through [www.airbnb.co.uk/giftcards] and from authorized third-party distributors. Gift Cards may be issued in either electronic or physical form, at the discretion of Issuer.
You must have an Airbnb account in order to use a Gift Card. If you do not have an Airbnb account, you’ll need to create one in order to use a Gift Card. You can add a Gift Card to your Airbnb account by visiting airbnb.co.uk/gift. Once added, the entire Gift Card value will be transferred to and shown on your Airbnb account as your Gift Card balance. Gift Card balance(s) may only be redeemed toward the purchase of eligible services on the Airbnb Platform provided via Airbnb Ireland UC and its affiliates. Any purchase made with a Gift Card will be deducted from your Gift Card balance(s), and any unused Gift Card balance(s) will remain on your Airbnb account until used. If a purchase exceeds your existing Gift Card balance(s), the remaining amount due must be paid with another Payment Method. You can view your Gift Card balance(s) by signing in to your Airbnb account.
2. Expiration; Fees
No fees of any kind apply to Gift Cards, and Gift Cards and Gift Card balance(s) do not expire. These Gift Card terms remain applicable until your entire Gift Card balance has been spent.
3. Limitations
Gift Cards purchased in the UK can only be used by individuals in the UK. You must also have a valid Payment Method issued in the UK.
Gift Cards may only be applied towards charges for booking Accommodations, Experiences or Services; they may not be applied towards other charges in connection with services available on the Airbnb Platform, including but not limited to: changes to existing reservations, Resolution Center payments, Damage Report amounts, or the purchase of other Gift Cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent r equired by law. Once a Gift Card is added to an Airbnb account, its value cannot be transferred to another person or Airbnb account; a Gift Card balance on an Airbnb account may not be cashed out or transferred to another Airbnb account.
4. Lost, Stolen or Destroyed Gift Cards; Gift Cards Used Without Permission
Please safeguard your Gift Card. Once a digital Gift Card is electronically transmitted to the purchaser or designated recipient, or a physical Gift Card is delivered to the purchaser or designated recipient, whichever is applicable, the risk of loss and title for Gift Cards pass to the purchaser or designated recipient. Issuer is not responsible if any Gift Card is lost, stolen, destroyed, or used without your permission.
5. Fraud
Issuer and its affiliates reserve the right to any remedy, including refusal to issue or honour a Gift Card, in the event of suspected fraud. Issuer and its affiliates also reserve the right to refuse to honour a Gift Card that is obtained from unauthorized sellers and resellers. Issuer and its affiliates will have the right to close a Member’s account and charge alternative Payment Methods if a fraudulently obtained Gift Card is redeemed and/or used to make or attempt purchases on the Airbnb Platform.
6. Limitation of Liability
In the event a Gift Card is non-functional, your sole remedy, and our sole liability, will be the replacement of such Gift Card.
7. Termination; Waiver
Your rights under a Gift Card will terminate if you materially fail to comply with these Gift Card Terms or if your Airbnb account is terminated or is suspended. Upon termination, you must cease all use of the Gift Card, and Issuer and its affiliates may revoke your access to any Gift Card balance. Issuer’s failure to insist upon or enforce your strict compliance with these Gift Card Terms will not constitute a waiver of any of Issuer’s rights.
8. Disputes
Any dispute or claim relating in any way to Gift Cards will be resolved in accordance with the Governing Law and Dispute Resolution section of the Terms.
9. General Terms
For the UK, Gift Cards are issued by:
Airbnb Ireland UC
8 Hanover Quay
Dublin 2, D02 DP23
Ireland
Obtain Gift Card or balance information by signing in to your Airbnb account, or by contacting us at +44 2033181111.
These Gift Card Terms are governed by and construed in accordance with UK law, and your purchase, receipt, and/or redemption of a Gift Card is subject to UK law unless otherwise specified in the Applicable Law and Jurisdiction section of the Terms. Issuer may modify these Gift Card Terms at any time. When we make material changes to these Gift Card Terms, we will post the revised Gift Card Terms on the Airbnb Platform and update the “Last Updated” date at the top of these Gift Card Terms. We will also provide you with notice of any material changes by email at least 30 days before the date they become effective, and will inform you about your right to terminate your Terms of Service agreement with Airbnb. Unless you terminate your agreement with Airbnb before the date the revised Gift Card Terms become effective, your continued access to or use of the Airbnb Platform will constitute acceptance of the revised Gift Card Terms. All terms and conditions are applicable to the extent permitted by law.