Castor Status

All Systems Operational

Castor EDC Operational

🇳🇱 NL Server - data.castoredc.com Operational

🇬🇧 UK Server - uk.castoredc.com Operational

🇺🇸 US Server - us.castoredc.com Operational

🇦🇺 AU Server - au.castoredc.com Operational

Castor EDC - Private Cloud Operational

Castor eConsent Operational

🇺🇸 US Server - us.castorconsent.com Operational

🇪🇺 EU Server - eu.castorconsent.com Operational

manage.castorconsent.com Operational

Enrollment Portals Operational

🇺🇸 US Enrollment Portals Operational

🇪🇺 EU Enrollment portals Operational

Knowledge Base Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Email delivery issues affecting Microsoft domains

Resolved - This incident has been resolved. Email delivery to Microsoft-hosted addresses has been fully restored.
Apr 3, 17:35 CEST

Monitoring - We have identified the root cause and have updated our email configuration to enforce email delivery through an unaffected backup email provider. Email delivery to Microsoft-hosted addresses has been restored. We will continue to monitor the situation.
Apr 3, 15:47 CEST

Investigating - We are currently investigating email delivery issues on Castor eConsent affecting recipients with Microsoft-hosted email addresses (hotmail.com, outlook.com, live.nl and similar domains). Some users may not have received emails sent by Castor, including study invitations and system notifications.

We are actively working on a resolution and will provide updates as the situation develops.

Only the EU region appears to be affected.
Apr 3, 14:29 CEST

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.