AAYUSH TULSYAN

Address : Balkumari, Lalitpur, Nepal

Contact : 9843085062
E-Mail : tulsyanaayush@[Link]
Date of Birth : 22nd October, 1995
Nationality : Nepalese

CAREER OBJECTIVE
To achieve an opportunity in such a reputed organization where I can enhance and utilize my challenging
and hardworking capabilities in the field of Information Technology to full extent and that can provide me
a gate for learning and career development.

WORK EXPERIENCE

23rd March 2018 – 15th April, 2019 Service Engineer – Document Solution
Mercantile Traders

• Attend Service call within and outside Kathmandu valley.

• Ensure Software driver and program are properly installed.
• Proper maintenance of all machine in the field and workshop.
• Resolve customer queries and provide technical support.
• Install, demonstrate, and train customer on the product’s
operation Kyocera Net Manager Software and M-Files (DMS)
before market approach implementation and support.

16th April, 2019 – 14th June, 2020 IT Executive

Hotel Yak & Yeti

• Responding courteously and efficiently to queries and problems

from guests and system users.
• Ensure the cleanliness of all data equipment and computer
rooms.
• Maintaining a smooth functioning and co-ordination of vendors
for Guest Internet, Property Management Systems - PMS, Point
of Sale - POS, IPTV, Telephony systems and other software
vendors.
• Troubleshoot hardware and software problems.
• Overseeing and handling of network configuration, Servers,
Workstations, Networking equipment, PABX, email accounts,
and also support for the underlying server/desktop infrastructure.
• Installation of network infrastructure, including CAT5/6
cabling, wireless networks, network switches, WAN/LAN,
domain controller, Active Directory, firewall and VPN
applications.
• Prepare & Implement Preventive Maintenance Schedule for all
IT hardware & Software.
 • Managing Disaster Recovery Process and ensuring
regular daily backup.
• Maintaining system error / progress log book and deal
with reported problem.

15th July, 2020 – 15th September, 2023

IT & ERP Head
FACT ERP (Implementation & Management)
Mangalam Group

• Install and configure computer hardware operating systems

and applications
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-
face or over the phone, to help set up systems or resolve
issues
• Troubleshoot system and network problems, diagnosing
and solving hardware or software faults
• Provide support, including procedural documentation
and relevant reports
• Support the roll-out of new applications
• Rapidly establish a good working relationship with
customers and other professionals, such as software
developers
• Test and evaluate new technology
• Consulting with business units to determine ERP requirements
• Creation of master data along with document numbering on ERP
• Create users and assign rights according to their job description
• Add/Modify the design/report generation as per user need
• Co-ordination with the vendor for prompt support for any issue
• Performing diagnostic tests and resolving issues
• Installing and integrating ERP software/apps
• Providing training and support for end-user
• Regular backup of ERP Data on day-to-day basis.
• Ensure all the legal documents required for online billing
are updated as per IRD compliance

18th September, 2023 – Till Present

IT & ERP Head – Oracle NetSuite
(Implementation & Management)
Laminar Tiles (Lumbini Ceramics Limited)

• Spearheading the end-to-end implementation of Oracle

NetSuite ERP across multiple business units.
• Leading ERP strategy, governance, and integration with
production, sales, purchase, inventory, fixed assets,
accounts, and SFM modules.
• Designing workflows, approval hierarchies, and role-based
access to ensure smooth operations and data security.
• Overseeing migration of legacy data into NetSuite, ensuring
data accuracy and completeness.
• Collaborating with directors and department heads to align
ERP functionalities with business processes.
• Developing customized dashboards, reports, and KPIs for
management insights.
 • Supervising day-to-day ERP operations including user
support, troubleshooting, and training.
• Ensuring ERP compliance with IRD (Inland Revenue
Department) guidelines and other statutory requirements.
• Coordinating with external vendors and NetSuite partners
for timely upgrades, support, and enhancements.
• Establishing and monitoring IT infrastructure to seamlessly
integrate with ERP, including NAS backups, firewall, and
disaster recovery planning.
• Driving automation of manual processes to improve
efficiency and reduce human error.
• Leading IT team in managing servers, network security,
data backups, and enterprise IT applications aligned with
ERP requirement.

EDUCATIONAL QUALIFICATION
Bachelor of Science in Information Technology ([Link])
2013-2018
Sikkim Manipal University
GPA – 3.2

2011-2013 Higher Secondary Education Board (H.S.E.B)

Global College of Management
General - English, Nepali
Major – Accountancy, Economics, Computer
Percentage – 58%

2010-2011 School Leaving Certificate (S.L.C)

Texas Int’l Higher Secondary School
General - English, Nepali, Maths, Physics, Biology, Chemistry
Percentage – 75%

PERSONAL SKILLS
Languages
• English, Nepali, Hindi
Communication Skills • Interpersonal Communication Skills
(Gained through interaction with different clients)
• Presentation Skills (Gained through presenting product to new
clients with the benefit and results through reports)

Organizational Skills • Prioritization (Finishing work for users or for clients with
respect to the urgency)
• Multi-Tasking (Finishing multiple project at the same time)
• Problem Solving
(Certain issue that doesn't have a fixed method)
• Team (Adapting and functioning accordingly)
Job-related Skills
•
Networking (Resolve Network issues) and Installation
•
Desktop Application
(Responsible to figure the cause and fix it) and use
• System backup (Data backup for server, system & users)
• Windows Server 2012 / 2016, VMWare.
 Digital Competence
• Microsoft Office Suite
(Outlook, Word, Excel, PowerPoint, Access)
• Single & Multifunction Printer (HP, Canon, Xerox, Kyocera)
• Router and Switch (Connection Setup)
• Internet (Search engine, Cloud, emails, Social Networking).

INTEREST

• Cooking
• Playing Futsal
• Listening Music