What is an organization ?
technical: stable formal social structure that takes resourse from
environment and process them to produce output .. internal rules and procedures as well as a
social structure Behavioral : a collection of rights and responsibilities that is delicately balanced
over a period of time through conflict Michael provides general view of firm it s competitor
and environment .. five competitive 1 traditional competitors 2 new market entrant 3 substitute
product 4 customers 5 supliers Rotine and busuness routines precise rules procedures
,practices developd to cope with virtually all expected situation business processes collection of
routines Operational role excellence improvement of efficiency to attain higher profitability
/information system technology an impotant tool in achieving greater productivity /walmart
links suppliers to stores for superior replenishment system Three activities of information ,
organ need input; captures raw data from organization processing ; converts rraw data into
meaningful from output ; transfers processed information to people type of information system
E-business use of digital technology and internet to drive major business processes E-commerce
subset of e bus buying and selling good and service through internet E-government using
internet technology to deliver information and services to citizens employees and businesses
MIS use the transaction to processe the data to run business TPS serves operational systems
manager COOKIES fiel usually small file sort on your personal computer words to fusty your
search Intranet company web site accessible only by employees Extranet company web site
accessible externally only to vendorand supplier of ten used to coordinate supply chain .