Cabin crew / Flight attendant

We are searching for cheerful, energetic and positive candidates

Wizz Air is continuously searching for cheerful, energetic and positive candidates for
Flight Attendant / Cabin Crew positions for our Central and Eastern European bases:

Before applying please read the most frequently asked questions on cabin crew recruitment.

Cabin Crew key responsibilities:

 Proper execution of the duties related to the safety of the aircraft (A320/A321) and the
passengers
 Maintain excellent customer service and creating “home atmosphere” on-board of the
aircraft
 Assist passengers who require special attention
 Sales on-board, and cash handling
 Punctuality and flexibility
 Ability to work in a team
 Keep the aircraft clean and tidy during the flight
 Be adequately rested and properly groomed in order to conduct a flight
 Performance of all the duties maintaining consistently the highest ethical standards

Requirements:

 Minimum age: 18 years

 Minimum height for ladies 1.65m and for gentleman 1.75m
 Arm reach of 210cm while standing on tiptoes
 Minimum high school degree
 Fluent English both written and spoken, additional CEE language knowledge (either
Romanian, Bulgarian, Polish, Hungarian, Lithuanian, Latvian, Slovak, Czech,
Macedonian, Serbian, Ukrainian, Georgian, or Bosnian)
 Valid passport without limitations (minimum 6 months)
 Tattoos and piercing are acceptable provided they appear on parts of the body that are
not visible when wearing uniform.
 Ability to swim
 Live or ready to move within 60 minutes of your chosen base and prepared to make
this journey every day, at any time of the day
 Customer service experience will be an advantage
 Please note that if you wear glasses or contact lenses and your prescription are above
+4 or below -4 you are likely to fail the mandatory medical examination

Company offer:

 Competitive salary
 Stable job in rapidly developing company
 Friendly and multicultural work environment
 Career opportunities
 Complete and free Cabin Crew training
  Employees and their families and friends have the opportunity to travel with
discounted rates and on bonus airline tickets
 Colorful lifestyle
 Work is according to a duty roster (schedule) published monthly

Should you experience any difficulties during the application process, please contact our
Cabin Crew Recruitment team via [Link]@[Link].

Job Duties:

Flight attendants typically do the following:

 Attend preflight briefings on details of the flight

 Ensure that adequate supplies of refreshments and emergency equipment are on board
 Demonstrate the use of emergency equipment
 Ensure that all passengers fasten their seatbelts
 Serve, and sometimes sell, beverages, meals, or snacks
 Take care of passengers’ needs
 Assist passengers with special needs
 Reassure passengers during flight, such as when the aircraft hits turbulence
 Administer first aid to passengers, when needed
 Direct passengers in case of emergency

Career Overview:

Flight attendants provide personal services to ensure the safety and comfort of airline
passengers.

Duties

Flight attendants typically do the following:

 Attend preflight briefings on details of the flight

 Ensure that adequate supplies of refreshments and emergency equipment are on board
 Assist in cleaning the cabin between flights
 Demonstrate the use of safety and emergency equipment
 Ensure all passengers have seatbelts fastened and ensure other safety requirements are
met
 Serve, and sometimes sell, beverages, meals, or snacks
 Take care of passengers’ needs, particularly those with special needs
 Reassure passengers during flight, such as when the aircraft hits turbulence
 Administer first aid to passengers or coordinate first aid efforts, when needed
 Direct passengers in case of emergency

Airlines are required by law to provide flight attendants for the safety and security of
passengers. The primary job of flight attendants is to keep passengers safe and to ensure that
everyone follows security regulations. Flight attendants also try to make flights comfortable
and enjoyable for passengers.
About 1 hour before takeoff, the captain (pilot) informs attendants about evacuation
procedures, the length of the flight, and weather conditions. Flight attendants must ensure that
emergency equipment is working, the cabin is clean, and there is an adequate supply of food
and beverages on board. Flight attendants greet passengers as they board the aircraft and
direct them to their seats, assisting as needed.

Before the plane takes off, flight attendants instruct all passengers on the use of safety
equipment, either by playing a video recording or demonstrating its use in person. They also
ensure that seatbelts are fastened, seats are locked in the upright position, and all carry-on
items are properly stowed in accordance with federal law and company policy.

A flight attendant’s most important responsibility, however, is to help passengers in the event
of an emergency. This responsibility ranges from dealing with unruly passengers to
performing first aid, fighting fires, and directing evacuations. Flight attendants also answer
questions about the flight, attend to passengers with special needs, help anyone else needing
assistance, and generally assist all passengers as needed.

Before the plane lands, flight attendants once again ensure that seatbelts are fastened, seats are
locked in the upright position, and all carry-on items are properly stowed.

Before they leave the plane, flight attendants take inventory of headsets, alcoholic beverages,
and payments. They also submit reports to the airline company on the condition of the cabin,
as well as on any medical problems that may have occurred during the flight.

Work Environment:

Flight attendants held about 84,800 jobs in 2012. Although most worked for scheduled
airlines, a small number worked for corporations or chartered flight
companies.

Flight attendants work primarily in the cabin of passenger aircraft. Dealing directly with the
public and standing for long periods can be stressful and tiring. Occasionally, flight attendants
must deal with turbulence, which can make providing service more difficult and causes
anxiety in some passengers. Although rare, dealing with emergency situations and unruly
customers can also be difficult and cause stress.

Flight attendants spend many nights away from home and often sleep in hotels or apartments
shared by a group of flight attendants.

Injuries and Illnesses

Injuries may occur when opening overhead compartments, during turbulence, pushing carts,
or during aircraft emergencies. In addition, medical problems can arise from irregular sleep
patterns, the stress of frequent travel, and exposure to ill passengers. As a result, flight
attendants experience some work-related injuries and illnesses.
Work Schedules

Most flight attendants work full time, but they usually have variable schedules. Flight
attendants often work nights, weekends, and holidays because airlines operate every day and
have overnight flights. In most cases, a contract between the airline and the flight attendant
union determines the total daily and monthly workable hours. A typical on-duty shift is
usually about 12 to 14 hours per day. However, duty time can be increased for international
flights. The Federal Aviation Administration (FAA) requires that flight attendants receive 9
consecutive hours of rest following any duty period before starting their next duty period.

Attendants usually fly 75 to 90 hours a month and generally spend another 50 hours a month
on the ground, preparing flights, writing reports, and waiting for aircraft to arrive. On average,
they spend about two to three nights a week away from home. During this time, employers
typically arrange hotel accommodations and a meal allowance.

An attendant’s assignments of home base and route are based on seniority. New flight
attendants must be flexible with their schedule and location. Almost all flight attendants start
out working on call, also known as reserve status. Flight attendants on reserve usually live
near their home airport, because they have to report to work on short notice.

As they earn more seniority, attendants gain more control over their schedules. For example,
some senior flight attendants may choose to live outside their home base and commute to
work. Others may choose to work only on regional flights. On small corporate airlines, flight
attendants often work on an as-needed basis and must be able to adapt to changing schedules.
About a quarter of all flight attendants work part time.

Education and Training:

Flight attendants receive training from their employer and must be certified by the Federal
Aviation Administration (FAA). Although flight attendants must have at least a high school
diploma or the equivalent, some airlines prefer to hire applicants who have some college.
Prospective flight attendants typically need previous work experience in customer service.
Applicants must be at least 18 years old, eligible to work in the United States, have a valid
passport, and pass a background check.

Education

A high school diploma is typically the minimum educational requirement for becoming a
flight attendant. However, some airlines prefer to hire applicants who have taken some
college courses.

Many employers prefer applicants with a degree in hospitality and tourism, public relations,
business, social science, or communications. Those who work on international flights may
have to be fluent in a foreign language. Some flight attendants attend special flight attendant
academies.
Work Experience in a Related Occupation

Flight attendants typically have 1 or 2 years of work experience in a service occupation before
getting their first job as a flight attendant. This experience may include customer service
positions in restaurants, hotels, or resorts. Experience in sales or in other positions that require
close contact with the public and focus on service to the customers may also help develop the
skills needed to be a successful flight attendant.

Training

Once a flight attendant is hired, airlines provide their initial training, ranging from 3 to 6
weeks. The training usually takes place at the airline’s flight training center and is required for
FAA certification.

Trainees learn emergency procedures such as evacuating aircraft, operating emergency

equipment, and administering first aid. They also receive specific instruction on flight
regulations, company operations, and job duties.

Toward the end of the training, students go on practice flights. They must successfully
complete the training to keep a job with the airline. Once they have passed initial training,
new flight attendants receive the FAA Certificate of Demonstrated Proficiency. To maintain
their certification, flight attendants must take periodic retraining throughout their career.

Licenses, Certifications, and Registrations

All flight attendants must be certified by the FAA. To become certified, flight attendants must
complete their employer’s initial training program and pass a proficiency check. Flight
attendants are certified for specific types of aircraft and must take new training for each type
of aircraft on which they are to work, in addition to recurrent training every year if they are to
maintain their certification.

Advancement

After completing initial training, new flight attendants are placed on call, also known as
reserve status. While on reserve status, attendants must be able to report to the airport on short
notice to staff extra flights or fill in for absent crewmembers.

New attendants usually remain on reserve status for at least 1 year, but in some cities
attendants may be on reserve for several years. After a few years in this reserve period, flight
attendants gain enough seniority to bid on monthly assignments. Assignments are based on
seniority and the most preferred routes go to the most experienced attendants.

Career advancement is based on seniority. Senior flight attendants exercise the most control
over route assignments and schedules; therefore, they can often choose how much time to
spend away from home. On international flights, senior attendants often oversee the work of
other attendants. Senior attendants may be promoted to management positions in which they
are responsible for recruiting, instructing, and scheduling.
Important Qualities

Attentiveness. Flight attendants must be aware of passengers’ needs to ensure a pleasant

travel experience. They must also be aware of any security or safety risks.

Communication skills. Flight attendants should speak clearly, listen attentively, and interact
comfortably with passengers and other crew members.

Customer-service skills. Flight attendants should have poise, tact, and resourcefulness to
handle stressful situations and meet passengers' needs.

Decision-making skills. Flight attendants must be able to act decisively in emergency

situations.

Physical stamina. Flight attendants may need to lift baggage and stand and walk for long
periods. They often need to conform to height and weight requirements and have vision that is
correctable to at least 20/40. Flight attendants may have to pass a medical evaluation.

Flight attendants should present a professional appearance and not have visible tattoos, body
piercings, or an unusual hairstyle or makeup.

Pay:

Flight attendants in Wizz Air are very well paid.

Starting as a Junior flight attendant in Wizz Air you are will be on probation for six months,
but the salary rises after the 9th month when you become a Senior flight attendant. Like
Bulgaria Air, flight attendants in Wizz Air receive a salary + € for the flown sectors + percent
from the Sky Shop Sale. During the low season you get around 850€ (1 700BGN) and during
the high season around 1 100€ ( 2 220BGN).

Flight attendants receive an allowance for meals and accommodations while working away
from home. Although they are required to purchase an initial set of uniforms and luggage, the
airlines usually pay for replacements and upkeep. Flight attendants are usually eligible for
discounts on airfare through their airline. Attendants often receive health and retirement
benefits and some airlines offer incentive pay for working holidays, nights, and weekends.

Attendants typically fly 75 to 90 hours a month and generally spend another 50 hours a month
on the ground, preparing flights, writing reports, and waiting for planes to arrive. On average,
they spend about two to three nights a week away from home. Most work variable schedules.
About a quarter of all flight attendants work part time.
Union Membership

Most flight attendants belonged to a union in 2012.

Job Outlook:

Employment of flight attendants is projected to decline 7 percent from 2012 to 2022. Despite
modest growth in air travel, continued economic difficulties and union contracts may prevent
airlines from hiring new flight attendants.

Job Prospects

Economic difficulties and other issues have caused many flight attendants to be furloughed.
Union contracts generally stipulate that furloughed flight attendants must be rehired before
new employees are found. Competition for jobs will remain strong because the occupation
typically attracts many more applicants than there are job openings. When entry-level
positions do become available, job prospects should be best for applicants with a college
degree. Job opportunities may be slightly better at regional or low-cost airlines.

Most current job opportunities will come from the need to replace attendants who leave the
workforce. Over the next decade, a number of flight attendants are expected to retire.
However, if airlines decide to reduce their workforce or rehire furloughed attendants, the
number of job openings for entry-level candidates may be reduced.