TELESERVICE
Teleservice with TS Adapter IE
Teleservice with TS
Adapter II
Page 1864 Mar 2008 Siemens ITS
For performing remote maintenance over the telephone network:
A PG/PC with an Engineering Tool installed, e.g. STEP 7, can access automation components (e.g. S7 CPUs) over
the telephone network that are connected to the appropriate adapters over Industrial Ethernet or PROFIBUS.
Comprising the TeleService software and different adapters:
TS Adapter II for connection to PPI, MPI or PROFIBUS DP
TS Adapter IE or TS Adapter IE Basic for connection to Industrial Ethernet
Additional functions with TS Adapter II:
Establishing a connection from/to remote plants, e.g. for calling up process data from an automation system
(PG-to-AS remote coupling).
Teleservice with TS
Adapter IE Basic
Page 1865 Mar 2008 Siemens ITS
Exchanging data between plants (AS-to-AS remote coupling):
Exchange of process data between two SIMATIC automation systems.
Sending a text message:
Sending a text message from a SIMATIC automation system via a GSM wireless modem.
Additional functions with TS Adapter IE:
Remote operation of HMI devices:
Access to the HMI device via an Internet browser installed on the adapter
Sending e-mails:
Establishing a modem link to a dial-up server (e.g. to an Internet service provider): A SIMATIC CPU can send
e-mails over an e-mail server that can be accessed in this manner.
Standard routing:
A modem link can be established to an Internet service provider for accessing data on the Internet.
Function
TeleService is stand-alone software and does not require the installation of other software products such as STEP 7.
When using the TIA Portal, the TeleService software is not required because the functions are already a component part
of the TIA Portal.
The following functions are available for remote maintenance with TeleService:
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Support for the TS Adapter II, TS Adapter IE and TS Adapter IE Basic.
Parameterization of the modem:
On the PG/PC side, parameterization using Windows tools is supported. On the line side, the TS Adapter (with
default settings) performs parameterization.
Electronic telephone book:
To support the administration of plants (e.g. telephone number, location).
Multi-level access protection:
Prevents unauthorized connection build-up to a plant by means of a password and/or callback telephone number
(callback function).
Callback function:
The plant calls the service center back automatically following a TeleService call.
Routing of the PG functionality:
Routing over TeleService is supported in the same manner as for a local connection. S7/M7 CPUs and CP modules
with routing capability are required for this purpose.
Import/export of the TS Adapter parameters:
The parameters can be saved in a file (*.tap) on the PG/PC and reloaded.
Authorization via the Automation License Manager.
For use with Windows 2000, Windows XP Home and Windows XP Professional.
TS Adapter II; TS Adapter IE and TS Adapter IE Basic provide additional functions.
TS Adapter II:
Establishing a connection from/to remote plants, e.g. for calling up process data from an automation system (PG-to-
AS remote coupling).
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Exchange of data between plants (AS-to-AS remote link):
Exchange of process data between two SIMATIC automation systems.
Sending a text message:
Sending a text message from a SIMATIC automation system via a GSM wireless modem.
TS Adapter IE:
Remote control of HMI devices:
The TS Adapter IE in combination with a browser installed on the PG/PC (e.g. Internet Explorer) and the
Sm@rtViewer supports access over the telephone network to a SIMATIC HMI device with an installed Runtime
option of WinCC flexible /Sm@rtService or /Sm@rtAccess. The HMI device or machine/plant can then be
remotely controlled from the PG/PC.
Sending e-mails:
The function block AS_MAIL (included in the scope of supply of the adapter or TeleService V6.1) can be used to
send e-mails directly from a SIMATIC CPU over the TS Adapter IE. The TS Adapter IE builds up an outgoing
modem connection to a dial-up server for this purpose, e.g. to an Internet service provider, and sends the e-mails
via an e-mail server that can be accessed there. If the provider offers the service for converting e-mails to text
messages, text messages can also be sent in this manner.
Standard routing:
The TS Adapter IE allows a modem link to be established to an Internet service provider for accessing data on the
Internet over this link. While the link is established, telephone dial-up and therefore remote maintenance and
remote control is not possible.
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TS Adapter IE Basic (in conjunction with a TS module):
Remote maintenance over the telephone network:
The TS Adapter IE Basic enables an application running on the PG/PC, such as STEP 7, to access Industrial
Ethernet-connected S7 and C7 automation components over the phone network. For this, the TS Adapter IE Basic
requires the following:
a connection to the automation components via Industrial Ethernet, and
a modem connection to the PG/PC.
Sending e-mails:
With the AS_MAIL function block, you can send e-mails from a SIMATIC CPU via the TS Adapter IE Basic. To
do this, the TS Adapter IE Basic establishes an outgoing modem connection to a dial-up server, such as an Internet
Service Provider (ISP), and sends the e-mails via a mail server accessible there.
To establish a remote connection through the telephone network you will alternatively need:
TIA Portal V11.0 (contains all the necessary TeleService functions),
TeleService V6.1 or
Windows dial-up network
Technical specifications
Page 1869 Mar 2008 Siemens ITS
TS Adapter II
Dimensions (W x H x D) in mm 125 x 110 x 40
Weight, approx. 250 g
Interfaces
•to S7/C7 RS 485 (up to 12 Mbit/s)
•to the PC USB 1.1 (12 Mbit/s)
•to an external modem RS 232 (up to 115 kbaud)
•to the analog telephone network RJ12
•to the ISDN telephone network RJ45
Supply voltage, external or via MPI interface 24 V DC
Current consumption 60 mA (typ.) / 120 mA (max.)
Switch-on current, max. 0.7 A; 8 µs
Degree of protection IP20
Temperature
•Operation ±0 °C to +60 °C
•Storage/transport -40 °C to +70 °C
TS Adapter IE
Dimensions (W x H x D) in mm 125 x 110 x 40
Weight, approx. approx. 370 g
Interfaces
•Ethernet
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RJ45 (10/100 Mbit/s) Siemens ITS
•to an external modem RS 232 (up to 115 kbaud)
•to the analog telephone network RJ12
•to the ISDN telephone network RJ45
Supply voltage, external or via MPI interface 24 V DC
Current consumption of the TSA-IE ISDN typ. 170 mA / max. 230 mA
Current consumption of the modem TSA IE typ. 180 mA / max. 240 mA
Switch-on current, max. 0.7 A; 8 µs
Degree of protection IP20
Temperature
•Operation ±0 °C to +60 °C
•Storage/transport -40 °C to +70 °C
TS Adapter IE Basic (basic unit)
Dimensions (W x H x D) in mm 30 x 100 x 75
Weight, approx. 100 g
Interfaces
•Ethernet RJ45 (10/100 Mbit/s)
•To the TS module Proprietary (can only be used for TS modules)
Supply voltage, external 24 V DC
Current consumption
•With TS module modem Typ. 50 mA, max. 80 mA
•with TS1871
Page module ISDN Typ. 50 mA, max. 80 mA
Mar 2008 Siemens ITS
•with TS module RS232 Typ. 40 mA, max. 60 mA
•with TS module GSM Typ. 100 mA, max. 180 mA
Switch-on current, max. 240 mA
Degree of protection IP20
Temperature
•Operation ±0 °C to +60 °C (horizontal installation)
±0 °C to +40 °C (vertical installation)
•Storage 40 °C to +70 °C
TS module modemTIMES
Dimensions (W x H x D) in mm, approximately 30 x 100 x 75
Weight, approx. 98 g
ITU transmission standards •V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34,
V.34x, K56flex, V.90, V.92
Other features •Error correction and data compression
•a/b interface
•Hayes (AT) command set
•All data formats
•Dial procedures: dual-tone multiple-frequency
(DTMF), pulse dialing
TS module ISDN
Dimensions (W x H x D) in mm 30 x 100 x 75
Weight, approx. 92 g
Reports
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•D channel protocols DSS1 (Euro-ISDN), 1TR6
•B channel protocols V.110 (9600 bit/s, 19200 bit/s, 38400 bit/s)
V.120 (64 Kbit/s)
X.75 (64 Kbit/s)
Other features •Multiple subscriber number (MSN)
•AT command interpreter
TS module RS232
Dimensions (W x H x D) in mm 30 x 100 x 75
Weight, approx. 100 g
Operating mode Full duplex, asynchronous
Signals TXD, RXD, DSR, CTS, RTS, DTR, DCD
Data transmission rate 2 400 ... 115 200 bit/s
Message frame 8 data bits (LSB first), no parity bit, 1 stop bit
Rule according to RS232 standard
Connector D-sub 9-pin, male (PC COMx)
TS module GSM
Dimensions (W x H x D) in mm 30 x 100 x 75
Weight, approx. 118 g
Transmission rate
•GPRS Multislot Class 10
•UpPage
to 21873
uplinks 13.4
Mar 2008 Kbit/s … 27 Kbit/s upload gross
Siemens ITS
•Up to 4 downlinks 40 Kbit/s … 54 Kbit/s download gross
Interfaces
•SIM interface 3 V/1.8 V
•Antenna connection 1 x SMA antenna socket (50 Ohm)
Frequency ranges Quad band: 850, 900, 1800, 1900 MHz
Transmitted output power 2 W at 850 MHz, 900 MHz
1 W at 1800 MHz, 1900 MHz
Page 1874 Mar 2008 Siemens ITS
