Executive information
systems
• Executive information systems (EIS) are information
systems that combine many of the features of
management information systems and decision support
systems.
• When they were first developed, their focus was on
meeting the strategic information needs of top
management.
Characteristics of Executive
information systems:
• An EIS is a type of Decision Support System, or DSS, but
is unique in a number of ways. First, in many
organizations there may be a number of different DSSs in
place to support specific decisions by individual units. An
EIS, on the other hand, combines critical information
from all areas within the organization so senior
management gets a complete overview
• Second, a typical DSS is designed for one specific
decision. An EIS supports decisions that are more
strategic in nature and long-term. These differences
influence what information is being used and how it is
presented.
• Consider the example of maintaining an airplane. There
are numerous critical parts to an airplane that have to be
carefully inspected after a certain number of flight hours.
A DSS could be used to assist safety inspectors in making
sure no critical parts get missed and that any issues that
come up are dealt with appropriately.
• Senior management is not specifically interested in the
one-time inspection of a single plane. They are interested,
however, in making sure the company has an outstanding
safety record, and they need to know that the inspection
program is working effectively. So the safety inspection
program as one unit would be part of an EIS, but the
details on individual plane inspections would not.
5 Things Executive Information
Systems Must Have
• Visibility into Accurate Real-time Data
• Consistent Performance Indicators
• Unified and Automated Work Management and Reporting
Efforts
• User-friendly Executive Views
• Cloud-Driven Accessibility