Scribd
Upload
86 views3 pages

Customer Service & Sales Resume

This document is a resume for Lyre Ariane T. Salamat, a 27-year-old female from the Philippines seeking a new career opportunity. Her resume outlines her education and work experience in customer service, sales, and food service roles. She has skills in Microsoft Office, typing, problem solving, and organization. Her most recent role was as a customer service representative from 2017 to 2019 where she responded to customer inquiries and ensured their satisfaction.

Uploaded by

Farah Nami
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Topics covered

  • needs analysis,
  • store crew,
  • service process,
  • gender,
  • communication skills,
  • education background,
  • empathy,
  • customer satisfaction,
  • education,
  • customer service
86 views3 pages

Customer Service & Sales Resume

This document is a resume for Lyre Ariane T. Salamat, a 27-year-old female from the Philippines seeking a new career opportunity. Her resume outlines her education and work experience in customer service, sales, and food service roles. She has skills in Microsoft Office, typing, problem solving, and organization. Her most recent role was as a customer service representative from 2017 to 2019 where she responded to customer inquiries and ensured their satisfaction.

Uploaded by

Farah Nami
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Topics covered

  • needs analysis,
  • store crew,
  • service process,
  • gender,
  • communication skills,
  • education background,
  • empathy,
  • customer satisfaction,
  • education,
  • customer service

LYRE ARIANE T.

SALAMAT
CONTACT KEY SKILLS AND COMPETENCIES
PHONE:  Knowledge in Microsoft Windows (Excel/Word/PowerPoint)
+971 50 288 1073  Adequate Typing Skills
 Excellent problem-solving, strategic and analytical skills.
EMAIL:  Organizational and administrative skills.
salamatlyreariane@[Link]

ADDRESS: WORK EXPERIENCE


Dubai, United Arab Emirates
Customer Service Representative
12-Feb-2017 to 25-March-2019
OBJECTIVES Teleperformance
 To pursue a challenging career Rockwell Business Center, Tower II 4th floor
and be a part of progressive Meralco Avenue, Brgy. Ugong, Pasig City, Philippines
organization that gives a scope
to enhance my knowledge and  Maintaining a positive, empathetic and professional attitude toward
utilizing my skills to-wards the customers at all times.
growth of the organization  Responding promptly to customer inquiries.
 Communicating with customers through various channels.
 Acknowledging and resolving customer complaints.
 Knowing our products inside and out so that you can answer questions.
 Processing orders, forms, applications, and requests.
 Keeping records of customer interactions, transactions, comments and
complaints.
 Communicating and coordinating with colleagues as necessary.
 Providing feedback on the efficiency of the customer service process.
 Ensure customer satisfaction and provide professional customer
support.

Sales Representative
25-May-2015 to 02-October-2016
Bench/Suyen Corporation
Quezon City, Philippines

 Present, promote and sell products/services using solid arguments to


existing and prospective customers
 Perform cost-benefit and needs analysis of existing/potential customers
to meet their needs
 Establish, develop and maintain positive business and customer
relationships
 Reach out to customer leads through cold calling
 Expedite the resolution of customer problems and complaints to
maximize satisfaction
 Achieve agreed upon sales targets and outcomes within schedule

Store Crew
20-Jul-2014 to 19-Jan-2015
Jollibee Corporation
Tanay, Rizal, Philippines

 Take orders from customers and present them as requested


 Process bills for the customer and also issue them receipts
 Help with outdoor delivery or with food preparation at the kitchen,
depending on what is required at any particular time
 Pack foods ordered by customers and serve them in the most efficient
manner
 Get tables cleaned once customers are through with their dining

EDUCATION
Bachelor of Science in Information Technology
Technological Institute of the Philippines
Quezon, Philippines
SY 2011-2013 Undergraduate

Pililla Academy Foundation, Inc.


Pililla, Rizal, Philippines
SY 2005-2009

Quisao Elementary School


Brgy. Quisao, Pililla, Rizal, Philippines
SY 2001-2007

PERSONAL INFORMATION
Sex : Female
Age : 27
Date of Birth : August 27, 1992
Civil Status : Single
Language Spoken : English and Filipino
Visa Status : Visit Visa

REFERENCES:

Promptly furnish upon request.

You might also like