ONLINE BUS RESERVATION
A Report for the Evaluation 3 of Project 1
Submitted by
DEVASHISH GUPTA
(1713111012/17SCSE111012)
in partial fulfillment for the award of the degree of
Bachelor of Computer Applications
SCHOOL OF COMPUTING SCIENCE AND ENGINEERING
Under the Supervision of
Mr. [Link] KUMAR
APRIL / MAY- 2020
TABLE OF CONTENTS
CHAPTER NO. TITLE PAGE NO.
1. Abstract 1
2. Introduction 2
3. Existing System 4
4. Proposed system 5
5. Implementation or architecture diagrams 8
6. Output / Result / Screenshot 12
7. Conclusion/Future Enhancement 16
8. References 18
Abstract
Online bus reservation system is a project which provides a portal for
bus ticket reservation. This application allows users to book bus tickets
from anywhere and anytime. The user can easily book their tickets and
cancel tickets. The user can view all the details of the website, bus, and
drive. The user can also view the details of the journey and the details of
the journey timings.
Online Bus Ticket Reservation System is a Web based application that
works within a centralized network. This project presents a review on
the software program "Online Bus Ticket Reservation System" as should
be used in a bus transportation system, a facility which is used to reserve
seats, cancellation of reservation and different types of route enquiries
used on securing quick reservations. OBTRS is built for managing and
computerizing the traditional database, ticket booking and tracking bus
and travel made. It maintains all customer details, bus details,
reservation details. In order to achieve the design, Imo Transport
Company (ITC) was chosen as a case study because of its strategic
importance to Imo State. Structured Systems Analysis and Design
Methodology (SSADM) was adopted. In addition, PHP Hypertext
Preprocessor (PHP) language was used for the front-end of the software
while the back end was designed using MySQL. The software achieved
is capable of improving the customer hand and relationship management
in ITC operations. It is recommended that despite the present
functionality of the designed software, an additional functionality such
as the use of E-mail to send tickets and notifications to the customer and
an online payment using credit cards/debit cards should be implemented
into the system. Furthermore, other operations carried by ITC such as
the courier services should also be integrated in order to enhance the
system.
1
Introduction
Online Bus Booking System cloud based online software. This system would
help customers to book a seat for their journey, book bus. This system would
also help the owner to manage the coaches, employees, clients, services etc.
Bus Reservation System will increase the booking process faster, convenient,
and comfortable. Customers can book their desired seats. They can check the
availability of posts on a specific date. The customer can check availability,
book ticket, or cancel ticket 24X7. The online system is available to use
anytime.
User doesn’t require to visit any office. They just need internet and device to
use our system. They can check route, price, class etc.
They can pay fare using a credit card, debit card, internet banking, online
wallet like Paytm and cash too. Managing buses, employees, and salary
would be very comfortable using this system.
This is a safe and secure way to expand the business. System decreases the
human efforts and increases customer satisfaction.
since the current reservation system is still conducted manually and
separately at each branch, contact must be made by each branch’s front-
officer to the head office for each customer’s enquiry in order to get the latest
update on schedule, seat availability and other reservation-related information;
as well as to avoid duplicate bookings or over-capacity. There is also a
physical limit to the reservation availability as each branch only operates
during certain hours and reservations can only be made on-the-spot. These
limitations are not the only issues the company is currently facing. Other
factors that create problems include human errors (e.g. miscalculations in
ticket price, mistakes in noting passenger data, etc.), the fluctuation of
passengers during certain periods of time that causes a bottleneck in the
check-in process because of the inability of the frontofficer to multitask and
the lack of overview or report of the on-going business; making it difficult for
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the company to judge past/current performance or plan future improvements.
Looking at these problems and limitations, it is clear that both the company
and the customers require an integrated reservation system that is more
efficient in information update and reservation handling and also easy to use.
Electronic tickets, or e-tickets, give evidence that their holders have
permission to enter a place of entertainment, use a means of transportation, or
have access to some internet services. Bus Ticket Reservation System enables
the customer to buy bus ticket, make payment, and ask for information online
easily. Furthermore, staff can sell bus ticket using Bus Ticket Reservation
System after check bus ticket availability for the customer and print the bus
ticket to the customer that queue up in the counter. The method to solve this
problem is to create an online buying bus ticket system. Customer can buy
the bus ticket over the Internet, 24 hours a day, 7 days a week and the bus
ticket can't be lost, stolen or left behind. In addition, the online system lets
the customers check the availability of the bus ticket before they buy bus
ticket . Furthermore, customers no need to pay cash to buy bus ticket because
they can pay the bus ticket by using deposit slip number order by bank
3
Existing System
The existing Bus Booking System is not completely computerized. The
customer has to visit any booking branch if he wants to book a ticket.
Bus scheduling, ticket booking, bill generation and many other
operations are done manually. This may lead to incorrect entries and
there is a lot of room for errors as the data is not completely synced. The
availability of seats is not centrally maintained and the travel operator is
not fully aware of the availability and occupancy of the seats in his buses.
This is the major bottle neck.
1 Existing system is totally on book and thus a great amount of manual
work has to be done. The amount of manual work increases
exponentially with increase in services.
2 Needs a lot of working staff and extra attention on all the records.
3 In existing system, there are various problems like keeping records of
items, seats available, prices of per/seat and fixing bill generation on
each bill.
4 Finding out details regarding any information is very difficult, as the
user has to go through all the books manually.
5 Major problem was lack of security.
6 The work is done manually.
7 Those who are interested in inquiring about the Bus Type, its
8 Tickets Price, available seats, facility of the bus etc. has to walk to
the Booking office.
4
Proposed system
MODULES OF ONLINE BUS BOOKING SYSTEM:
There are several modules required to complete this system. Here we are
discussing the main modules or core modules of the system.
Admin Profile:
Admin is super user of our system. Admin can view all data in the
system. Admin must log in to the system then there is authentication
process. Admin view bus details verified the bus details, check the
employee data.
Customer Profile:
The customer is the end user of our system. The customer can see bus
details, check availability, book the ticket, make an enquiry, and make
payment to confirm a seat. At any point of time before boarding of bus
customer has all right to cancel tickets.
Employee Profile:
Employees are basically helping hands in bus reservation system.
Employees have many profiles like managers, accountant, drivers, field
employee etc. The manager would manage the business in such a way
that everyone does their job. Manager manages proper work
distributions
5
Add Buses:
This module would help to add new bus details. Bus details include Bus
Number, Model Number, Numbers of seats, Type of bus, the condition
of the bus.
Availability:
This module would help to search the bus and find availability of seats.
The customer can check bus availability anytime. Desired available seats
can be booked by the client using this system.
Enquiry:
Any question can be made using email id or filling website form.
Customer care representatives will reach you with solutions. Any
question about bus timing, the system can do seat availability with
human interaction.
Cancel:
At any point of time before boarding of bus customer has all right to
cancel tickets. The money will be credited to a customer account as per
bank policy and timing.
Booking:
If customer finds the desired bus and available seats. The customer can
book the seats using this module. The booking process is entirely
computerized. Real time seat availability. Once a place has been locked
it can’t be available for booking.
6
Payment:
Payment can be made using a credit card, debit card, internet banking,
online wallet like Paytm and cash too. Payment portal is highly secure
and trusted.
Notification and messages:
This system has a fully automated process of information. Customer will
get notifications of their booking, payments, inquiry response. The
employee would get notifications about their jobs. Example driver will
get the text for bus boarding.
7
Implementation or architecture diagrams
DATA FLOW DIAGRAM (DFD)
A data flow diagram (DFD) is a graphical representation of the "flow" of data
through an information system, modeling its process aspects. A DFD shows what
kind of information will be input to and output from the system, where the data
will come from and go to, and where the data will be stored.
The development of DFD’S is done in several levels. Each process in lower level
diagrams can be broken down into a more detailed DFD in the next level. The
Top-level diagram is often called context diagram. It consist a single process bit,
which plays vital role in studying the current system. The process in the context
level diagram is exploded into other process at the first level DFD.
Level 0
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LEVEL 1
Level 2
9
USE CASE DIAGRAM FOR USERS AND ADMIN
A use case is a description of a system’s behaviour as it responds to a
request that
originates from outside of that system (the user). , a use case of the
activities in a bus transport system is shown.
10
Class diagram
11
Outputs/screen shots
Login page
12
User registration
13
Seat selection
14
Source to Destination position
15
Conclusion
It can be observed that computer applications are very important in every
field of human endeavor. Here all the information about customer that made
reservation can be gotten just by clicking a button with this new system,
some of the difficulties encountered with the manual system are overcome. It
will also reduce
the workload of the staff, reduce the time used for making reservation at the
bus terminal and also increase efficiency. The application also has the ability
to update records in various files automatically thereby relieving the
company’s staff the stress of working from file security of data.
Our project online bus reservation system provides an easy way for booking
the bus tickets. Our project has succeeded in managing the data and providing
the best service to the users.
This project, as a whole, will give a new way in bus reservations and
ticketing processes. The automation and management of seats and
reservations will be done online. However, this project does not limit the
walk-in passengers that is passengers who visit the company’s counter
because it also caters for them.
This also lessens the use of papers like in the traditional way of ticketing.
Finally, in Online Bus Booking System, we have developed a secure,
user-friendly Bus Reservation [Link] Project basically provides a
Bus information and regarding bus [Link] of all, in our
website any user or visitors view our system and search the bus and
how many seats are available in our buses.
The user can also register its own seats in the bus this [Link]
user can post a comment on different Bus [Link] user can
compulsory registered first in the [Link] Bus category wise.
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This system has automated process to alert employee as well as
customers who have booked their seats with the system.
This is the cloud based online system. Therefore, to access this system
you only need a web browser, internet connection. This is the 24X7
available system. We observed the working of the Bus reservation
system and after going through it, we get to know that there are many
operations, which they have to do manually.
It takes a lot of time and causing many errors while data entry. Due to
this, sometimes a lot of problems occur and they were facing many
disputes with customers. To solve the above problem, and further
maintaining records of passenger details, seat availability, price per
seat, bill generation and other things, we are developed computerized
reservation system.
By using this software, we can reserve tickets, through telephone lines,
via the internet. The customer can check the availability of bus and
reserve selective seats. The project provides and reviews all sorts of
constraints so that user does give only user data and thus validation is
done in an efficient manner.
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References
Banfield, E. G. (1989): International Social Science. New York: Vander
Google
Wikipedia
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