Winning the lottery

Many people wish to win the lottery and have _____ of [Link] what would you do with all that money?
millions
million
a million

Visit to the dentist

I have an appointment to see the dentist next week.I'm a bit ____ because last time it hurt.
anxious
calm
weak

A forgotten lunch
Hi, can I leave this here for my son?He _____ to take his lunch box to school this morning.
forgets
was forgetting
forgot
Who's your favourite _____ in the book? I know it's a little unusual but I really like Gollum. I just want to learn more
character
identity
personality

Talking to a friend
We're going to Indonesia for two weeks in May,
of my and then we're off to Spain. But ______ news! How are you doing?
that's it
not more
enough

Job advertisement
This is an entry-level post that will help you ________
valuable experience. It's perfect for
those who have recently finished university.
develop
gain
create

Playing sport
When I was younger, I _____ play basketball really well. but then I broke my arm.
might
can
could

Bad news
Did you hear that Joaquin and Maria _____ last month? I was so surprised about it.
put off
split up
gave in
Late for the shops
Look, I can't wait for you any longer. Are you
going to come with me to the shops or ______?
not
aren't
don't

At the bank
Morning, I'd like to change this
_______ for pound coins, please.
No problem. Here you go.
account
credit card
note

Time off from work

My company won't let me _____ time off during
the busy period and I think that's fine.
have
to have
having

Eating out
What do you think of this restaurant?
The prices are high but the food is
really _____
sour
tasty
raw

Acharity event
There's a market at the hospital this weekend.
They're trying to raise money to build a bigger ______ ward.
childrens'
children's
childrens

New employee
Could you tell me what the exact ____ of this machine is?
Yes, it checks the quality of the product.
function
cause
intention
Manager talking to staff
I think we need to do some market research.
We have to collect some data _____ what the customers really need.
in
on
for

Company history
The company was _____ in 1996 by a former army officer and a small group of engineers.
founded
set down
brought up

Brain exercises
Playing ______ and singing at the same time is
said to be very good for the brain, as it involves both sides of the brain at once.
music
a music
the music

Job advert
We are looking for trainers to deliver _____
classes on our medical programmes for experienced nurses.
exceptional
satisfying
reasonable

A park visit
The visit to the safari park last month was so many wild amazing. Never before had I _____ animals and so close, too
seen
see
saw

Missing information
This report is incomplete. We need to _____ the cost of the new equipment ,and there is simply nothing here to expla
invest
justify
expose

Contract closed
We are going to close the contract tomorrow with an office party.
Great. I'll be there _____ I have problems with my car again.
unless
if
when
No conclusions
I just don't see any _____ in the results. The numbers are all over the
place. We'll have to run the tests again next month.
peak
pattern
pause

Green transport
From the beginning of next month, all vehicles running _____ electricity will be able to park free of charge for a max
on
by
in

Famous people's behaviour

Famous people should act as an example to the younger generation. We expect them to ______ the highest standards
spread
declare
maintain

Hotel meeting
What was the hotel like? Completely empty! When we got there, we were shocked to discover that there was nobody
as well as
besides
beyond

Report on a crime
The _____ of police has just given an update on the robbery that took place earlier at the supermarket.
chief
inspector
boss

Online article
I hadn't ever heard of the term 'big data 'before. Then I came ____ an article about it online which was really interesti
into
over
across

Business is getting better

The sales figures for this quarter have
been really ______
Well, the team have worked hard to find new clients.
worthwhile
encouraging
capable
Sales figures
Welcome to today's training. Time permitting, not only ____ to discuss our current sales figures, but also to evaluate
hoping
do we hope
we will hope

Gardening
Joe's garden has been _____ by his family for generations. They grow heirloom vegetables that are famous in the loca
cultivated
regulated
instructed

No photographs, please!
For privacy and data protection reasons, please note that it is forbidden to take photographs ____ the building. Anybo
throughout
between
among

Internet shopping
One consequence of online shopping is that physical stores are less able to ______ a full range of goods. This in turn
stock
comprise
unload

Discussing an advert
What stands out for you in the advert?
Well, ______ how the two colours seem to separate as we move down.
That's really cleverly done.
noticing
noticed
notice

Ideal job
My cousin has exceptionally strong organisational skills. He's also excellent
at paperwork so the ideal job for him is in ________
administration
agriculture
archaeology

Managing Director's speech

The company has had an incredible year for sales. However, due to the continual issues in
the Hong Kong office, figures __________ by this time next year.
will probably have declined
probably will be declined
will be probably declining
Big news at work
When are we telling the workforce about this?
We will be ______ announcing the decision this afternoon in a meeting of all employees.
significantly
formally
strictly

Buying milk
Kim needed some milk so she went to the local
shop. Unfortunately, when she arrived, she remembered that her purse was at home ________
so she wasn't able to pay.
because it was too expensive for her.
and she had to buy extra milk.

A change of job
I _______ a new job at work last week. It
looks very interesting.
was given
was giving
had given

Going to a show
We should ____ tickets for that show you want to see next month.
Great ! I'll get my laptop.
take
book
have

Full marks
The teacher gave _____ of the children ten marks out of ten.
every
much
most

Away to remember
Suzi writes all her work meetings in her online _____
so she doesn't forget them.
appointment
calendar
screen

Rainy walk
That was a quick walk, Mary!
We came home early because it ____ to rain.
begins
begun
began
Leaving work
Can I go thirty minutes early?
Yes, _____ . We're nearly finished.
alright
really
correct

Work skills
I learned _____ of computer programming
when I was young, but I have forgotten most of it.
a few
a little bit
a tiny

Looking for a job

It's difficult to find work at the moment. I've had
7 _________ in the last month and still no luck!
meetings
interviews
arrangements

Hassan's new job

Did you hear about Hassan? He _______ to one of the smaller stores.
Oh no! He won't be happy when he finds out!
has moved
is moved
is getting moved

Missing part
The new part we need for the machine will arrive tomorrow.
That means the machine is ______ today.
narrow
basic
useless

Giving an opinion
It's easier to read from Chapter 3 onwards than
____ at the beginning of the book.
started
starts
starting

Feeling tired
I'm really sleepy today. I left the office _____ late last night because I had lots to do.
indeed
just
rather
Shoe repairs
I'm looking for somewhere to get my shoes repaired. ____ anywhere near here that
might help me?
Do you know
Is it
Must there be

Changing a logo
When Markus decided to change his company's logo, he paid a professional to _____ one. It was expensive but he thi
design
imagine
upload

Office move
Why are you working from home?
Because we're moving office and the new office _____ this week.
is being painted
is painted
is painting

Selling
We need to put an ____ in the newspaper or we won't get any new business.
advert
enquiry
application

Adele's dog
One morning, Adele lost her dog. Later that
evening Jukka, _______ lives in the same building,
found Adele's dog in the park.
who
that
whom

Jordan's new farm job

Jordan got a new job, didn't he?
Yeah, he ____ fruit from the fields at a local farm.
picks
catches
grabs

Mystery visitor
It was scary when someone ____ on our door in the middle of the night.
knocks
knocked
is knocking
**Working with others**

How do you keep a good working

_____ with colleagues?
It's about communication and being
patient with each other.
relationship
partner
communication

Time off work

Please let the manager _____ if you are going to be absent from work. Call the office as soon as possible.
knowing
to know
know

Bad weather
It started snowing as soon as we left the house.
We were _____ freezing by the time we arrived.
hardly
regularly
absolutely

A bad schedule
_____ every day until late at night is just not reasonable, even if you have a deadline to meet. If you find yourself doi
Work
To working
Working

Ship from Brazil

The ship began its ____ from Brazil under the command of Captain Charles Lancaster in December 1807.
discovery
voyage (Hành trình)
trail

A cancelled holiday
Mrs Perkins was extremely disappointed. She _______ a holiday in the Caribbean by her family but she had to cancel
had been given
had given
has given

Assistant job
Templetons Ltd is looking for a new graduate to _____ a new assistant role. Candidates will be
given full training.
conduct
occupy
carry
Too much work?
You might have to stay late occasionally to get
some things finished but _____ until midnight
every day can have negative effects on your
health.
worked
working
work

Complaint to water company

What is going on? It's been days without hot water!
I can ______ you we're doing everything we can to fix the hot water issues.
ensure
assure
update

Wedding anniversary
By this time next week, Imelda and Bryn married _____ for 20 years. What an
amazing achievement!
are
will have been
will be

Tell the doctor

If you _____ an illness while on the cruise, please
inform the ship's doctor as soon as possible.
find
grow
develop

Good sales news

Sales in Asia are looking promising at the moment. ______, there has been an increase in some European markets too
Likewise (Hơn nữa)
On the other hand
Granted that

Not getting on
It's obvious that Jean and Cristina don't like each other. I can feel the ____ in the air whenever they are in a room toge
tension (căng thẳng)
sensation
reaction

Office Party
Are you going to the party on Saturday night?
You _____ pay for an entrance ticket if you arrive before 8pm.
don't have to
shouldn't
mustn't
Doing homework
Don't ____ your maths homework or you'll make mistakes!
Don't worry Dad, I'm taking my time and checking all my answers carefully.
accelerate (thúc giục)
rush
dash (chạm vào)

Cultural experiences
Studies have shown that ____ abroad is likely to reduce your anxiety levels. Although difficult at first, people who do
living
lives
live

Old, broken shoes

I really need to _____ these boots. The heel looks like it's about to fall off and I doubt I
can fix that hole.
get rid of
get down to
get away with

At the train station

Have you got your ticket? The train
______ arrive at 4.30 p.m., and it's 4.25 now.
Yeah, it's in my wallet. Don't worry!
is getting to
is here to
is due to

A cave tour
We're going inside the caves to see a colourful series of rock formations and ___________ views,
as well as the country's oldest known human skeleton.
underground (bí mật, dưới đất)
powerful
breathtaking (ngoạn mục)

Providing training
If you provide the proper training to the new recruits, I have no doubt they'll have any issue
meeting the standards ______
requirement
requiring
required

An unpopular decision
The mayor's recent decisions on public spending caused a great deal of _______ As
a result, he lost the election the following year.
controversy (tranh cãi)
convention (quy ước)
alteration (thay đổi)
Annual report
An analysis of the data we collected shows constant growth in the market. Therefore, _______
concluded that new product development is required in the next quarter.
it is being
it can be
is

A complex case
There was so much information in the case file that Bjorn needed some time to _______ it all
before meeting the client. He wanted to be able to approach the case correctly.
digest (tóm tắt)
distort (xuyên tạc)
displace

Holiday activities
During the course of the summer holidays, the children took the decision to create ______ in the garden for different

Sounds fun. My kids would love that.

habitats
habitat
the habitat

A cheap loan
So, did you get a good deal on the loan? I hope you're not paying too much ______
They said it would depend on inflation but probably around 3.5%.
credit
interest
revenue

Successful project
The statistical analysis project is now almost finished, which is fantastic news. It _____ much less time to complete th
will have taken
takes
will have been taking

Problems with an order

Apparently, the cartridges we ordered

aren't ______ with the new printer.
Oh no! We'll just have to return them
and order the right ones, I suppose.
compatible
fitting
applicable
Journey to school
At first, I took the bus to school, but the trip was very long and took over an hour. Now my
mum takes me because she __________
uses her bike to go to work
travels to work on the train.
drives to work near the school

New colleague
This is my new colleague, Miriam. She just moved here from South Africa, and ______ .Let her know if you know s
she doesn't like the city much so far
she doesn't have a car yet
she is looking for a new job

Choice of food
There are lots of restaurants in Antonio's town. Most of them are cheap but ________ .
So, Antonio prefers to go to the market and buy food to cook at home.
the waiters are very nice
there is a lot of choice
the food isn't very healthy

Jasmine's party
I don't understand why Elias is so angry! He says
that _________, but that's not true. He came with us to Jasmine's party last
week, didn't he?
we didn't buy him a gift this year
he doesn't like his birthday cake
we never invite him to anything

The next station

This is the train to Bangkok arriving at 16.05.
The next stop is City Centre East. Please _____when you leave the train.
remember to buy a ticket
make sure you take everything with you
do not stand on the platform

Javier's holiday
Javier is planning his holiday. He wants ____ for three days, but the agent told
him the shortest stay is one week
to invite his friends
to go by car
to have a house

Visit to the beach

Shall we go to the beach later?
Yes. I really enjoy ____ by the sea.
walking
to walk
walk
Forgetful colleague
I forgot my wallet at the office. Do you
have a key?
Yes, would you like to _____ it?
change
borrow
break

Football match time

If you want ______ the match, come to my house at 7.00.
to watch
watching
watched

Travelling to work
I start work at 8 a.m., so I need to ______ the bus
at 7.30 a.m. tomorrow.
pick up
go in
get on

Sign at a hotel
Children should not use the large swimming
pool. This pool is ____ than the small pool.
deepest
more deep
deeper

Meeting someone new

What do you do?
I'm a college science teacher. I teach _____
chemistry
history
art

In the office
I _____ we should buy another printer. This one
doesn't work.
think
thinks
thinking

Meeting with friends

Pietro and Wanda are late. We should
call them.
_____ there was traffic on the road.
Usually
Perhaps
Because
Buying a jumper
I have to say that it's quite a _____ price for something that's made by hand.
lower
low
lowest

Starting a new job

Are you excited about your first day?
A bit, but I've got intensive ________
before I can go on visits by myself.
teaching
rehearsal
training

Opening a new business

If we can open the new shop when the school
holidays start, we should be able _______ a lot more customers.
get
to be getting
to get

Forgetful colleague
I forgot my wallet at the [Link] you ___ haveakey?
Yes,would you like to _____ it?
change
borrow
break

Football match time

If you want ____ the match,come to my house at 7.00.
to watch
watching
watched

Buying online
It's important to ___ prices before you buy
anything [Link] shops charge much more
than others for the same product!
count
compare
compete

Work in progress
Have you finished the report,Ying?
I haven't done as much ___ I wanted to,
but I'll finish it tomorrow.
that
as
all
Givingarefund
Did you understand what the manager said about refunds?
No,I'll ask her again about it.I'm a bit _____!
hopeless
confused
upset

New brochures
Diana ____ the brochures with the new
logo would arrive [Link] you seen them
anywhere?
told to me
told me that
told that

Thinking about your job

This job has helped me to ____ my IT skills. I only had basic knowledge before.
continue
succeed
develop

Decorator's bill
How much was the bill for your new home decorations?
It cost me seven hundred pounds ____ tax.
plus
extra
more

Technology problems at work

Ican't get into the engineering site again.I keep forgetting the ______
Maybe you should write it down.
password
identification
access

Problem inafactory
Ithink the machines _____ working because we used the wrong [Link]'ll have to call the engineers.
might to stop
might have stopped
might stopped

Different lives
Many people used to think it was normal for
women to stay at home and _____ children.
But nowadays,more and more women work.
bring up
grow up
throw up
Interview questions
At the job interview,they asked me whether I __________ any questions for [Link]'t think of doing that!
was preparing
had prepared
would prepare

Presentation
Thank you for listening to this presentation.I
would just like to _____ a little more information
about our business.
allow
advise
add

A work decision
Which offer would you accept? I can't decide!
Probably the job here _____ in [Link] there is so expensive!
and not the one
not accept it
and won't be one

An important letter
I need to send this letter to Spain. It's quite _____
It'll take two [Link] that fast enough?
rapid
urgent
useless

Crowded city
When he took me to the city centreIcouldn't
believe how busy it was.I was _____
amazement
amazed
amazing

Shopping bags
Where can I get a recyclable shopping bag?
You can ask the cashier at the ___ She'll be happy to sell you one.
checkout
stand
board

Regretting her decision

When she was first offered the promotion,Agata
loved the idea of being the [Link] now that
she knows how much work it is,part of her wishes ____
she not to accept
she wouldn't have accepted
she hadn't accepted
Rules on the train
To ____ the safety and comfort of other
passengers, smoking is not allowed anywhere on the train.
ensure
cover
strengthen

Tough competition
Expensive materials and cheap imports from
other countries ____ impossible for us to do
business.
make it
mean that's
we are

An urgent project
The customers said they want the project completed by this Friday.
I don't think that's a very ____ deadline.
profitable
realistic
competitive

Silence
Annike looked as if she was ____ say
something,in the end she says nothing and
walked away into the garden.
about to
on the point of
ready for

A difficult job
Director of Operations is a very demanding position. For example, that person needs to a team of over thirty staff.
lead
rule
conduct

Accounting wrror
There seems to be a mistake in the accounts.
Let's start again from the beginning, ________, and see if we can find it.
let us
shall we
is it

No conclusions
I just don't any _____ in the results. The numbers are all over the place.
We'll have to run the tests again next month.
Pattern
pause
peak
Guessing who someone is
That ____ be Beata's twin sister that Jo was talking about. They don't
look anything alike.
I met Beata's twin last week, so no, that's definitely not her!
can't
shouldn't
mustn't

Employee of the month

Did you hear about Noelia? She's been ____ the Employee of the Month prize.
That's great. She deserves it!
awarded
qualified
sponsored

A tiring activity
For grandparents, ____ with young children all day is completely exhausting but great fun at the same time.
playing
they are playing
they play

I'm not convinced that my idea is very popular with the team.
It's true that there are some ____ but the majority think it's a good plan.
rebels
enemies
opponents

Not our fault

It seems that there was a mistake in the contract. The boss is furious.
________ is responsible for that mistake. Make sure you tell him that.
Not each of us
Not both of us
Neither of us

Father talking to child

I'm not ___ with your behaviour. Your headteacher told me that you made some very rude comments to your history
impressed
confident
relieved

Lunchtime
Have you brought a packed lunch today or shall we go out for something?
No, I haven't and I'm ______ starving, so let's go.
absolutely
positively
incredibly
Talking about a new job
I'm really happy with my new job! The only _____ is the commute. My old job was much closer to my house.
Small price to pay, though, isn't it?
downside
injustice
discomfort

Discussing a colleague
I would say that Borko is really ____ and his input for the staff review process will be necessary due to its importance
easily-going
easier-going
easy-going

Reading a document
There was only half an hour to go before the meeting, so Akio quickly ____ through the contract to check the deadlin
studied
inspected
scanned

Equipment tests
We conducted rigorous testing of several respect to efficiency and
tractors, and ______ speed, the Gold Agile 500 Tractor model was found to perform the best.
with
for
in

Support for self-employed

Sometimes it is difficult for self-employed people to get the professional support they need. This is why paying the an
association
membership
belonging

Managing Director's speech

The company has had an incredible year for sales. However, due to the continual issues in the Hong Kong office, figu

probably will be declined

will probably have declined
will be probably declining

Changes to the neighbourhood

The local council is building a school next to the new housing development on the ____ that there will be lots of fami
assumption
occasion
establishment
Buying a bike
Jo always drove everywhere. One day he borrowed his sister's bike ____ , so he decided to sell his car
and buy a bike.
However, he hated using it
He really enjoyed riding it
He felt tired when he used it

Electricity advertisement
Do you want to pay less for your electricity bills? Contact us and we'll show you how. Just call the number below ___
and we'll send you a bill
and get more information about how to pay
and start saving money immediately

At the cinema
Pierre and Yvette are sitting in the cinema. They are waiting for the film to begin. _____
Pierre doesn't know which bus to take to go to the theatre
Yvette is unhappy because they missed the start of the movie
Yvette chose it, but Pierre is happy with it

My money
When I was a lot younger, ______ But now that I'm older I try to save some money each month instead.
I often put money in the bank for the future
I didn't spend all my money like my friends
I always spent everything that I earned

A greener city
Two city parks will be improved as part of a plan to make the city centre greener. Another part of the plan is _______
building new offices in the city park
making the roads in the city bigger
building extra bicycle paths into the city

Park visit information

During the summer, the weather is dry with very high temperatures. All visitors to the park should ______ at all times
be ready for a storm
remember to wear warm clothing
carry a water bottle with them

Exciting news
Did you watch the news this morning?
Yes. ____, what do think will happen next?
There
So
For

Car problems
Do you know if there is a petrol _____ near here? I need to buy some petrol.
station
store
shop
Favourite film
I liked the first film but I think the second one was much ____ .
well
better
more good

Exam advice
If you don't know the answer in an exam, you should ______.You might be right!
offer
hope
guess

Going to the cafe

Have you ever been to the Durban Cafe?
No. Where is ___?
there
it
this

More light
In the past, before electricity, people used an oil _____ to see at night.
lamp
fire
light

Social evening
I think we ____ all go out to a restaurant after work on Tuesday.
would
need
should

Driving in bad weather

I don't like driving when it's ______ outside.
I know. It's difficult to see things very well.
cloudy
windy
foggy

Shopping list
We need rice, peas, tomatoes and onions, ____ and, let's get some biscuits.
at last
lastly
last time

Tom in the meeting

I really didn't like Tom's ____ in the meeting.
I agree! He didn't let anyone else speak.
opinion
position
behaviour
New library
A new library is ____ in the centre of the town next to the shopping centre.
building
going to build
being built

A polite request
Employees are kindly asked to avoid printing email messages in order to not ____ paper.
waste
write
spend

Good worker
Muhammed is one of our best employees. He ____ at this company for over 10 years.
is working
works
has worked

No spaces
I find it difficult to believe that the theatre is ______
I'm sorry, sir. We sold the last tickets this morning.

full
complete
total

A great hotel
I've been to many hotels but this one is by far the best ____ I'd definitely recommend it.
at I've stayed
I've stayed
I've stayed in

What are you cooking? It smells awful!

Oh no, I think I've ____ the dinner again!
fried
grilled
burnt

Party preparations

You can organise the drinks and I will do the food. I love cooking, _______. I am still not very good at it.
therefore
despite
although

Travel advice
Are you travelling overseas to a hot country? We advise staying in the ______ at the hottest time of day and drinking
shadow
dark
shade
Meeting
So, I'll see you on Saturday at the Art Gallery.
Yes, we said at ten-thirty. ________?
didn't we
haven't we
wasn't it

New patient
When you arrive at the hospital, please _____ your details with reception. We need your address and phone number.
register
include
enter

A reminder email
I will send Rahim an email ______ about our plans to go to the football match this weekend.
such that he won't forget
so that he doesn't forget
so as not he forgets

Holiday advice
Travellers who are visiting a country on holiday are often not sure how much money to leave as a _____
tip
reward
present

Online customer question

I _____ for the tickets I bought online to arrive, but they haven't.
We will send your tickets by email tomorrow.
waited
have been waiting
had waited

A long week

Are you ok? You look tired.

I've been so busy this ____ week. I've hardly slept!
former
previous
past

Teaching teenagers
Rui was a new high school science teacher. Unfortunately, he was finding it quite difficult to manage his ___ behavio
student's
students'
students
Worried at work
You look as if there's something troubling you, Gao.
I'm just concerned that I haven't shown enough commitment to get that _____

employment
promotion
opportunity

Road notice
The construction of the new highway between Rotherway and Lansdown ________ by the end of this year.
will being finished
will have been finishing
will be finished

A marketing plan
More effort needs to be made to ____ this new product. We didn't reach a large enough audience last time, and the pr
promote
extend
invest

Mind how you sit

It's important to pay attention to how you sit at work. Generally speaking, the longer you spend sitting in a bad positio
will you have more problems
the more problems you'll have
you'll have more problems

Advice for parents

When children are angry about something, it's important to respond _____ and ask them to
describe the problem.
Calmly (điềm tĩnh)
perfectly
ideally

Trapped bird
The bird seems to be trapped there. However, they ____ try and rescue it at such a great height.
dare not (không dám)
ought not to (không nên)
need not (không cần)

Working together
The teams that work best in all types of companies are those where all the members try to fully ____ with each other.
distribute
hesitate (do dự)
cooperate (hợp tác)
Work project
How long will it take until you complete the project?
Well, _____ everything goes as we planned, it should be about ten weeks.
accordingly
in case
supposing that (giả sử rằng)

Dirty shirt
What happened to your shirt?
I dropped my coffee on it and I can't get the ____ out!
Cure (chữa khỏi)
stain (vết bẩn)
fault

Problems at the office

I heard there were some issues with the new software at the office in Sydney. Why _____ about them?
didn't you contact me
didn't you contacted me
didn't I be contacted

Not for young children

If a film is categorised as Parental Guidance, it means that some scenes may not be ____ for children. For example, th
proper
healthy
appropriate

Annual holiday
The highlight of the year was my cruise holiday. _____ that was particularly enjoyable was the opportunity to experie
Everything
Something
Anything

A successful publication
Have you heard of 'Time', the new novel by Jo Ascot?
Of course! It was last year's number one _____
printing
bestseller
manuscript

Doing exercise
Why do we have to exercise so often?
Well, not only ____ help you stay fit, but also it improves your sleep quality.
do you
it does
does it
Returning an item
You may return your items if they are ___ and obtain a full refund within 30 days of purchasing the goods.
invalid
inaccurate
faulty

Invitation to tea
Has Boris got back yet?
No, he's not here yet, but he'll be back soon. Why don't you sit down and stay ____ I'll put the kettle on.
Meanwhile (trong khi đó)
awhile
while

A new deal
They're accepting ___ for the new stadium contract.
Really? Let's put one in. It would be great for us if we get accepted.
pacts
bonds
bids

Font suggestion
I really like the presentation so far, but ____ suggest we steer clear of vibrant colours for the font? They tend to distra
should
might
would

Mia's dress
What did that man say to you?
I think he likes me! He ___ on my new dress.
Admired (ngưỡng mộ)
complimented (khen ngợi)
respected

Report for management

______ in the conclusion are the three main action points that need to be addressed by senior management as soon as
Highlight
Highlighting
Highlighted

Ideal job
My cousin has exceptionally strong organisational skills. He's also excellent at paperwork so the ideal job for him is i
archaeology
agriculture
administration
An investment to avoid
Let me tell you, if we _____ to invest in their company, we would be sure to lose. But rest assured, it's not going to ha
might
were
would

New techniques
Doing business in more ____ and experimental ways has become increasingly popular with young entrepreneurs in th
Unconventional (độc đáo, khác thường)
unforeseen
invaluable (vô giá)

Saturday work
Do I ___ work on Saturday? I don't want to.
Yes, you do. Saturday is our busiest day.
got to
have to
must

A new job
How big is your new ___ ?
Not very big. There are only twenty of us.
occupation
company
place

Look!
I can't see my sister. Where is she?
She's ____ behind you!
in
at
just

Plans for tomorrow

What do you want to do tomorrow?
We can ___ two bikes from a bike
shop and go for a ride.
offer
rent
borrow

Trouble at work
Anja was late for work yesterday, and her boss was angry. So, today she left home 10 minutes ____
more early
earlyer
earlier
At the cafe
Hi, what would you like?
An egg sandwich and a ____ lemonade please. of
spoon
bowl
bottle

Asking for help

Where is the festival information?

It is ___ on page two.
written
write
writing

Traffic on the road

What time did you get here?
There was a lot of traffic, so I arrived ____ .
afterwards
quickly
late

Asking permission
Can I borrow your phone charger?
Sure. I think it's in the kitchen. ____ it'll be next to my bed.
And so
Unless it isn't
If not

Needing paperwork
When Tom moved to Australia, he had to apply for a ___.Without it, he couldn't legally work there.
permit
notice
sign

Change of job
Alex has moved to a different department, ____ he?
That's right. He works in education now.
didn't
isn't
hasn't

Football match
Which country are you going to ____ in the football final tonight?
Brazil, of course! My wife's Brazilian.
defend
support
charge
Problem with telephone
After the telephone stopped working, I went to their shop. I have to say, I found ____ the very helpful!
staffing
staff
staffs
Can you turn the light on in here? It is so dark, I can ___ see!
hardly
actually
mostly

Working late
I'm sorry I couldn't come to your party yesterday. I ____ my essay because I need to hand it in today.
had finished
would finish
was finishing

Department store notice

These toilets are being ____ this week. Customers should use the toilets on the third floor.
promoted
decorated
reserved

Can't attend

I have ____ work at the moment

that I can't go to the meeting.
Ok, I'll tell Tekla.
much
too much
so much

Sending products overseas

When can we expect the products to be sent to us?
We have made ____ to post them to you tomorrow.
agreements
appointments
arrangements

Can you come and help me with my presentation?

I'll come ____ report.
Ms Garber's
since I'll finish
as I finish
after I've finished
Visiting relatives
you don't mind, I think I'll my suitcase ____ and put my things away before we eat.
untie
undress
unpack

Working hard
To me, ____you enjoy your job, and you're getting paid well for all the time you put in.
it's important that
it's that important
that's important is

Plans for the weekend

Why don't we go to the indoor shopping mall this week while the weather's bad?
That's a really great _____.
purpose
opinion
suggestion

Receiving offers
Why didn't you accept the offer? It was great!
Well, that guy was the first person ____ I'll wait for more before I decide.
I've spoken to
I spoke
with I'm speaking

Nature park walking

The nature park is an excellent choice for walkers of all ages and abilities as it's very ____ with no hills.
plain
smooth
flat

A mistake at work
Sergio mixed up his meetings and went to the wrong one. He went in and started talking about the wrong thing. He fe
completed fool
a complete fool
completely fool

At the clinic
If you believe you have an ___ that may spread easily, please ask the receptionist if you can be seated in a separate ar
anxiety
infection
embarrassment

A work anniversary
Nadia's work anniversary is next month. She finds it incredible that she ____ in the same company for over 10 years.
will have worked
was working
will work
Bad manners
Even if you are feeling sleepy, it is considered bad manners to ____ in public, especially if you do not cover your mo
Sigh (thở dài)
yawn (ngáp)
drowse (ngủ gật)

Orders needed
We have a real ____ of work. We need to get some more orders quickly or we will have to make someone redundant.
shortage
shortness
shortcut

Right for the job

Do you think John is the right person to lead discussions?
Of course! He's the only one ____ of getting a good deal for us.
competent
suitable
capable

A difficult choice
I hope ____ about my suggestions and let me have your decision on Monday next week.
really you'll think
you'll think really
you'll really think

Long-distance communication
Look at this! Some people from the Canary Islands can communicate by _____
That's amazing! I wonder how effective it is,
crying
whistling (huýt sáo)
whispering (thì thầm)

Making a recommendation
There are two trains leaving at almost the same time. Do you know which I should get?
There's not much difference, really. Only the 13.11 is slightly ____
fast
faster
fastest

Planetary observation
With the new ____ ,scientists at the university will have a better view of the planet Mars than ever before.
microscope
telescope
binoculars (ống nhòm)

Talks collapse
The negotiations failed because the president seemed to be ignorant of the rules the committee had all agreed ____ be
upon
through
at
Driving to the countryside
Should we leave at 8 or at 9 a.m.?
Actually, we can ____ a longer distance if we leave at 7 a.m., before rush hour.
progress
Cover
overcome

Extra food
We invited Sara and Hector over for dinner but ____ of them came. There was quite a lot of food left over!
none
either
neither

Popular TV series
The award-winning science fiction series 'Planet'
continues this evening, with the final showing next week.
version
event
episode (tập phim)

Getting a refund
May I ask the reason for the refund?
The heel fell off one of the shoes! bought, and ____ them once.
I've worn only
only I've worn
I've only worn

An uncertain future
The sales team were becoming _____ worried about the potential redundancies in the company, but I told them they h
increasingly
gradually (dần dần)
additionally

A job interview
_____ the outcome of the job interview is, I will have benefited a great deal from meeting these interesting people.
Whatever
Whichever
Whatsoever

New boss
Carmel's ____ is starting tomorrow. I wonder what it will be like to work for him.
I only hope he's as supportive a manager as Carmel always was.
successor
follower
substitute
Airport announcement
This is a message for all passengers. Security is of the utmost importance to us. In accordance ____ our security polic
will be removed and may be destroyed.
with
for
by

Team project
At this stage in the project, if any team member wants to ____ any of the design plans in any way, they must get prior
shift
modify
convert

Finishing a report
Would you like a coffee, Luca?
I'm OK, thanks. _____ is a good night's sleep, so let's try and finish this report early!
That I need
What I need
What do I need

Newspaper report
The upcoming _____ of the well-known criminal, Harold Burns, has created anger in the local community. People are
dismissal
exclusion
release

Team productivity
The team seems to be less productive despite being bigger.
In that case, I would suggest that you _____ a closer look at what they're doing on a daily basis.
will take
take
are going to take

More difficult than it seems

We've got the paperwork and it looks like it's ____ a matter of getting enough signatures.
It can't be that easy, surely. Nothing ever is.
purely
presently
partially

Meike's new phone

Meike has just bought a new phone because her old one broke. She got it on the internet ____ . It was half price so sh
so she likes going shopping
because it was so expensive
and it was on sale
Christian's holiday
Christian is thinking about his next holiday. He _______ but his wife doesn't like the sand so they'll probably go to th
wants to stay at a house in the forest
has never been to the mountains
would like to go to the beach

Bad weather
We went to Xiang's party yesterday and the weather was terrible. It rained all day, ______ But we had a good time an
so we didn't play video games
so she decided to stop the music
so we couldn't go outside

Finishing a book
Pavol has just finished reading his new book. It was about an actor and his dog. ______ but he says it was the best bo
he's ever read.
He has read it many times before
The story was quite boring
He thought it was very sad

Planning a holiday
Duddha wants to go somewhere this weekend. He would like to go camping but _____ . So, he thinks it might be bett
the weather looks bad
he prefers the beach
he loves nature

A new class
For ___ class you pencils and paper. need to bring paints,
the first
a first
first

Front desk
Sorry, what seems to be the problem?
There's too much traffic on the street outside. I wanted a ____ room.
warm
quiet
bright (sáng)

At the doctor's office

I have an appointment with the doctor.
___ you have your appointment letter?
Do
Did
Are
Finding the bus station
Do you know the way to the bus station?
Yes. ____ left at the church and it's on the right.
Turn
Move
Start

It was an interesting meeting yesterday, wasn't it?

Did you find ___ glasses in the room afterwards? I can't see without them.
this
a
any

Watching the weather outside

I like to sit next to the window with a book and listen to the hit the glass.
rain
thunderstorm
wind

In the town
We often go ___ in the big supermarket. We buy all our food for the week.
shopping
shops
to shop

Can't talk right now

Can I speak to Mr Singh, please?
I'm afraid he's not ___ at the moment. Can I take a message?
quiet
available
empty

Going to a concert
Did you get tickets for the concert?
Yes, but our seats are not on the front ____ . We're in the middle.
queue
row
line

Not enough staff

Due to a lack of staff at the moment, we ____ able to make any new appointments until next week.
won't not to be
won't be
will be not

Bad news
We regret to ____ you that your application for the position has not been successful at this time.
announce
confirm
inform
Meetings all the time
Our department has too many meetings. I'm so tired of it!
How many hours a week ____ on meetings?
usually do you spend
you spend usually
do you usually spend

Rugby player
Ahmad is such a ____rugby player. He hasn't lost a match in years
successful
powerful
charming

Shopping for a chair

I am looking for a chair that will support my back.
Sure, we have ____ options for you.
all
many
much

Get in touch
Our customers are important to us and we ____ with them in many ways including email and social media.
communicate
agree
provide

Charity event
Is this what you're wearing for the charity event?
Why not? It's not that bad. _____ I don't have time to go shopping for new clothes.
On the other hand (Mặt khác)
Besides
Meanwhile (Trong khi đó)

Learning to drive

Do you know any driving ____ ? I really need to get my licence.

Mine was really good. I passed first time!
reporters
instructors
supporters

Rain
There's a chance it ____ rain after lunch. I'd better take my raincoat.
going to
will to
will
Future elections
The government have just ____ this morning that they plan to hold local elections next year.
announced
informed
recommended

Blue sweater
I like this sweater but I don't like the colour. I'd prefer _____ in blue. Do you have any in blue?
some
these
one

Planning for a trip

We're going to Thailand next week, so we need to change our money.
What _____ do they use there?
fee
currency
credit

Working with family

How long ______ for your dad?
About 2 years. We keep our work and personal relationship quite separate, so it's ok.
had you worked
have you been working
do you work

An argument
I feel ____ about what I said to you.
It's OK. We were both angry. Let's forget it.
Mad (điên)
hurt
guilty (tội lỗi)

Printing supplies
I need some more supplies for the printer. Can I take some of these?
Sure, take ___ you like, they are all the same.
however
whichever
whoever

Working late
Are you really staying late again?
I have to. I've got a ___ to meet and I'm nowhere near finished!
deadline
cut-off
target
Festival tickets
Tickets for the music and dance festival _____ 24 hours in advance. Customers should go to the information desk.
could be collected
can collect
can be collected
Weather conditions in this part of the world can be very unpredictable. Ensure you ___ yourselves properly with warm
equip
provide
supply

Too much screen time

I am very concerned about Adi. These computer games are almost an _____
I'm not sure it's that bad!
addiction
addict
addictive

At the clinic
If you'd like to take a seat in the corner over there, Dr Jenkins will ____ be with you.
briefly
sharply
shortly

Practice
After I did the training course I still needed ____ the system for a week or so before I felt confident.
used to
using
to use

A work problem
Tell me, why have you asked to ____ to another team?
I'm afraid I'm struggling to get on with my colleagues.
commute
remove
transfer

Theft
We had a ____ in our house last week. He stole my Dad's laptop.
That's terrible! I hope he gets it back.
Burglar (ăn trộm)
victim
witness (nhân chứng)

Poor Juana
You can ____ expect Juana to be friendly after the terrible way you all treated her at the dinner party last night.
seldom
ever
hardly
Medical instructions
You should put the cream on the injured area three times a day until the affected area has completely ____
cured (chữa khỏi)
treated
healed (chữa lành)

Rising costs
I really don't want to raise prices unless absolutely necessary.
I agree. But ___ that with inflation rising, we have no choice.
the fact being
the fact is
is the fact

English ability
I could hardly understand that presentation!
Me neither. The guy had such a strong ____ it was difficult to follow!
pronunciation
dialect (thổ ngữ)
accent (giọng)

A late invoice
Your invoice is late again!
I'm sorry, I thought I ____ it last Thursday. I'll definitely send next month's invoice in on time.
was sending
have sent
had sent

What do you think of the new boss?

She seems very ____ was a good decision.
I am sure it
careless
capable
The company finds your recent behaviour to be ____ unacceptable, and for this reason your contract has been termina
fully
totally
naturally

A new policy
Due to the expense of maintaining the bridge, drivers will now have to pay a ____ every time they cross it.
Toll (thu phí)
fine
tip

Poor training
In my opinion, we _____ enough on the new machines. This will lead to mistakes in the future that could prove costly
were being trained
aren't being trained
haven't training
Internet shopping
One consequence of online shopping is that physical stores are less able to ____ a full range of goods. This in turn cre
unload
stock
comprise

Supporting customers
The weakness of the updated finance options is that they don't meet all customer needs, in particular _____ customers
those of
them of
such of

Holiday designed for you

Our holidays are unique to each customer. We offer a personal ____ so you can customise your vacation experience t
scheme
agenda
itinerary

Long flight
The flight to Lahore will be twelve hours. By the time the plane _____, passengers will be eager to disembark and co
will land
would land
lands

New business direction

It is for _____ reasons that we are so keen on making the investment. Afterwards, we'll be able to break into new mar
reputable
gripping (Thu hút)
strategic

Going to the beach

It was cloudy ___ fine yesterday when we went to the beach.
but
or
so

Car problems
Do you know if there is a petrol _____ near here?
I need to buy some petrol.
store
shop
station

An invitation
I'm going swimming. ____ you like to come with me?
Yes! Let's go!
Shall
Do
Would
Speaking to the police
Can you ____ what happened?
This man took a woman's purse and
ran.
discuss
describe
complete

The letter
You'll get a reply tomorrow if you ____ the letter before twelve o'clock today.
sending
sent
send

Changing hair colour

Sonja used to have very ___ hair when she was younger. It's a bit darker now, though.
curly
thin
fair

Plans for tomorrow

I think it is ___ sunny tomorrow. Why don't we have a barbeque?
will be
to be
going to be

Meeting with friends

Pietro and Wanda are late. We should call them.
___ there was traffic on the road.
Perhaps
Usually
Because

This email is ___ . It needs to be much

shorter or nobody will read it.
too far long
long too far
far too long

Answering customer emails

Who should I contact to help me reply to these customer complaints?
Try emailing Maria in the marketing ____
store
department
business
Change of job
Alex has moved to a different department, ____ he?
That's right. He works in education now.
hasn't
didn't
isn't

New business
Do you know where Mr Fletcher is?
I think he went to Head Office to sign the new ____ with Silver Inc.
application
contract
letter

Painting a room
Have you finished painting the living room?
Not yet! It's ____ done. I still need to do two more walls.
partly
completely
finally

Notice on market stall

You can pay your bill by credit card. However, we would prefer customers ____ with cash if possible.
to pay
to paying
to paid

Business trip
Where are we staying when we arrive in Jakarta?
The manager has _____ rooms at The Jakarta Palace Hotel.
charged
ordered
reserved

Office move
Why are you working from home?
Because we're moving office and the new office ____ this week.
is painting
is being painted
is painted

An excited event attendee

A lot of new ___ will be giving presentations at the conference this year. How exciting is that?
speakers
performers
leaders
Traveller's tips
These days even the most remote parts of the earth ____ by tourists.
are visiting
to visit them
can be visited

Good eating habits

How healthy is your diet, James?
Well, I usually ____ eating red meat and I don't have sugar in coffee.
cancel
avoid
delete

Solving a problem
I realise that cancelling the conference _____ the best solution for everyone, but
we have no other choice.
should not be
may not be
must not be

Improving the business

Our company's main _____ this year is to increase sales in as many Latin American countries as possible.
event
item
goal

Meeting problem
I can't go to the meeting tomorrow. I asked ____ change the time, but it wasn't possible.
if we could
if we will
if we have to

Car won't fit

I don't think you should go that way. Your car is too wide for the road.
Are they really that ___ around there?
narrow
challenging
thick (đặc)

Losing a client
Our biggest client didn't renew their contract, but don't worry. ___other clients don't do the same, we'll be OK.
Except that
Whereas
As long as (Miễn là)
Heavy traffic
There is a lot of traffic, so we ____ be late.
My boss is going to be angry.
should
might
would

Organising a show
I have printed the leaflets for the concert and then I'll ____ them tomorrow afternoon when I'm in the university.
distribute
indicate
establish

Too much work?

You might have to stay late occasionally to get some things finished but ____ until midnight every day can have nega
worked
work
working

Lifelong learning
Learning is a ____ process and it doesn't happen overnight. It's no wonder, then, that we spend so many years in educ
gradual
distant
faint

Sending the reports

Have you sent the files to the clients yet?
No, Rashid asked me ____ He said he needs to update one of them first.
not to
not
to not

Closing the factory

The car factory will soon close. At the end of the month, production will ____
and all the machinery will be removed.
resign
cease (ngưng)
quit

Inadequate system
_____ this project is complete, we need to discuss how to improve our tracking system.
I agree. I wish we were done with this project already!
Once
Since
Until
News report
The police do not have sufficient evidence to charge the suspect. They are hoping for a ____ from him during questio
commitment
confirmation
confession (lời thú tội)

Suitable job
Throughout my whole career, ____ that I was in the right profession until December 2015.
I had doubted never
never I had doubted
never had I doubted

Marketing manager
There have been many changes in the structure of businesses in recent years. One of these concerns the ____ of the m
role
format
view

A car problem
What happened to the car?
I don't know. The engine stopped. I tried fixing it by ____, but then had to call the mechanic.
me
mine
myself

At the station
Please note that failure to buy a ticket could result in a ____ of 100 dollars.
debt
penalty
fare (giá vé)

Working late
Mr Ammendolia has _____ stay late tonight to organise the office for the meeting tomorrow.
That's annoying. Shall stay and help you?
asked me to
asked to me
asked to me to

How can I improve my report writing?

Just try to be less ____ .You should always aim to present both sides of the argument.
Subjective (chủ quan)
inclined (nghiêng)
unprepared

Coffee in Longsight
There used to be lots of places in Longsight where you could get a good cup of coffee.
Today, there are ____ .
not one
not
none
No photographs, please!
For privacy and data protection reasons, please note that it is forbidden to take photographs ____ the building. Anybo
among
between
throughout

Asking for more money

Did you receive the pay rise you were hoping for?
Well, I managed to _____ a ten per cent rise, so those long meetings were worth the effort!
negotiate
compensate
bargain

Good sales meeting

How did it go with the potential clients?
Great! ___ they like our products, they also indicated they might be interested in a long term contract.
Did not only
Not only did
Only did not

Talking about a university

Students come to this university from all over the world for many different subjects.
Yeah, and they really like the cultural ____ here.
authority
diversity
reliability

Successful project
The statistical analysis project is now almost finished, which is fantastic news. It _____ much less time to complete th
takes
will have taken
will have been taking

Checking out
I hope you enjoyed your stay at our hotel. The total bill comes to just over 900 US dollars.
That's fine, but what's the ______ in euros?
counterpart
equivalent
proportion

Michiko's hobby
Michiko enjoys cooking very much. She often makes roast chicken because ____ .Her friends love it, too. That's why
that's her favourite food
her cooker is very fast
she buys one at the market
We don't have to go to school today. It's a
holiday, so we are _______
having a party this weekend
taking a taxi to get there
going to the beach

Birthday present
My parents usually buy me books for my birthday, but this year I was so happy because they bought me a new compu
I don't need a keyboard
I like to read a lot
It was a great surprise

At the restaurant
Marcelo and Pia are in their favourite Italian restaurant. Marcelo is talking to the waiter about the menu and Pia is ___
sitting on her bed
is looking at her phone
buying some clothes

The next station

This is the train to Bangkok arriving at 16.05. The next stop is City Centre East. Please ____ when you leave the train
remember to buy a ticket
do not stand on the platform
make sure you take everything with you

Work time
My working hours are usually from 8am to 4pm. In the morning at work, the first thing I do is check my diary on my
take the children to school on the way
get off the tram just outside our building
speak with some customers on the telephone

Getting to work
For my last job, I had to catch the bus at 7 am to get to work ____ time.
with
on
by

Friday flight
What time does your plane _____ on Friday?
I think it's at 10 a.m.
take up
take away
take off

Friends from Glasgow

I can't come over tonight. Some _____ are visiting from Glasgow.
my friends
of mine friends
friends of mine
A question
What about calling him to ask?
He hasn't got to work ___ .I'll wait.
already
yet
soon

Offering thanks
I'm writing to thank you for showing us your factory earlier morning. It was very useful.
this
that
in the

Doing a lot
There's so much to learn in this job. it's so difficult!
I know it's a lot of get easier.
now but it'll
experience
work
job

A failing business
The hotel ____ money problems for many months so the owners decided to close. There was no other choice.
has
had been having
have had

Bad news
We regret to ___ you that your application for the position has not been successful at this time.
inform
announce
confirm

An unfair situation
So, whose fault was it in the end?
Well, my boss still thinks it was me but _____ sent the wrong boxes to the customer!
there was Simon
it was Simon who
Simon who did

Going to a football match

Did Thiago agree to go?
Yes, I only spoke to him ____ but he was keen to see the game.
fairly
lightly
briefly
Jobs in the house
Aiden asked whether Lily ____ cleaning the kitchen and put away the plates before going to bed.
was finishing
has finished
had finished

Cooking habits
Cooking is not something that _____ me. I prefer ordering from restaurants.
Oh, I love cooking - especially new recipes!
interests
includes
involves

A work call
Oh, hello, Mr. Khatri. Are you calling about the meeting tomorrow?
Well actually, the ____ to cancel. Can we meet next week?
I'm calling about
reason I'm calling is
because I'm calling
My son wants to be a teacher after he finishes his ___ in history and leaves university next year.
grade
Score
degree

Parent and child talking

_____ I go to Jenna's party this weekend?
Yes, but only if you've finished all your homework by then!
May
Shall
Would

What's his job?

He has a very interesting job. He ___ animals to work in films and the theatre.
works
studies
trains

A weekend away
I can't remember what we did that weekend we went to the coast.
It was the trip ___ Antonio rented a boat, wasn't it?
when
which
while
At the bank
Morning, I'd like to change this ____ for pound coins, please.
No problem. Here you go.
credit card
account
note

Unsuccessful dinner
Dinner last night was a disaster because the chicken wasn't cooked ____ and some of the guests didn't feel very well a
enough
plenty
lots of

Visiting the doctor

I've been feeling ___ for the last week.
Can you explain the problem in more detail?
painful
unwell
disabled

Working in a shop
There's a new procedure for recording stock. I must say it's ___ better than what we used to do.
so
really
a lot

Accident
During the football match, he fell and hurt his foot. Fortunately, it was only a minor _____
contact
injury
scratch (cào)

External employees
I'm not very happy with the external contractors. ____ a few times,
they still haven't sent me the final files.
Despite emails
Although I emailed
Even though emailing

Getting to work
I prefer living near the town centre because walking to work is much easier than ___ the train.
catch
to catch
catching
Blocked plans
We need to ____ the marketing
department that our plan is sensible. Without their agreement, we cannot continue.
persuade
guarantee
encourage

Best new product

If the chief engineer ____ his design a few years ago, he wouldn't be receiving that award now.
didn't develop
hadn't developed
hasn't developed

Mother speaking to teenager

Can you please just get on with your homework? You're wasting far too much time ____ the internet.
overlooking
browsing
occupying

Company's annual report

We are pleased to announce the company's profits have risen this year. ____ , it has been a fantastic year for us.
Overall
Nevertheless
Particularly

Finding a bargain
This belt was so cheap! I can't believe it's ____ Dolce & Gabbana.
It probably isn't for that price!
a valid
a genuine (một chính hãng)
a true

Handheld devices
In the long term, I think mobile phones and tablets ____ have a lasting effect on
the way we work.
will definitely
certainly can
might obviously

Old house
Who owns that old house?
Not sure. It's been ____ for years and starting to fall apart.
threatened
abandoned (bị bỏ rơi)
extended
Human Resources
Human resources are not just there to identify new talent. They are also ______ support existing staff and encourage t
due to
sure to
meant to

A person's characteristics
I think one of the most important things for me is to be able to trust someone. I absolutely hate ____ and lying.
disagreement
dishonesty (không trung thực)
dissatisfaction

Last-minute goal
Did you see that goal that United scored last night?
Yes, it _____ allowed. If you ask me, it was after the whistle.
shouldn't have been
shouldn't have
shouldn't be

A small organisation
What's the name of the company you're applying to?
I'm not sure if it's very ______ internationally. I think it's a local business.
sought-after
well-known
long-lasting
It will be difficult to keep within the budget. _____ for further finances to finish the project.
We will have inevitably to apply
We will have to apply inevitably
Inevitably we will have to apply

At the theatre
That play was great. It was an older piece which I read at school but a much more modern ____ than had seen before.
Adaptation (làm cho thích hợp)
migration
renovation

A new project
Are you excited about the new project?
Well, actually I'm not sure how much more work I'm able to ____ . so I'm a bit nervous about it
take on (gánh vác)
stay with (ở lại với)
hold up

A waste of time
I wouldn't have bothered doing all that annoying paperwork ______ that the company was thinking of offering the job
would I have known
had I known
have I known
Email problems
Is anyone else getting a lot of ____ in their inbox lately?
Yes, I reported it to the technical support team yesterday and they said they would deal with it.
litter
spam
trash

Poor council decision making

______ a sufficient amount in leisure facilities, local residents wouldn't be complaining as much. An investigation ne
Had the council invested
Did the council invest
Would the council invest

First day at work

How was your first day in the new job?
actually! So many
A bit new faces and things to remember.

overwhelming

abnormal

distinctive

Museum visit

On Saturday, Juan is going to the Museum with his brother Pedro. He likes the museum because he _____

can see many interesting things there

lives in a large city in Spain

doesn't go to school on Saturdays

Learning Japanese

Before I went to Tokyo, I wanted to learn some simple Japanese, so I joined a Japanese class. The teacher was very n

the other students were friendly

she explained everything quite clearly

the work was a bit hard

Saturday night

Melissa works very hard from Monday to Friday, so she likes to go out on Saturday nights with her friends. She often

lives outside the city centre

goes to the cinema

has dinner at home

School work

Yun enjoys studying maths, but his maths homework is often very difficult. He sometimes asks his mum for help, but

she finds it hard too

English is his favourite subject

she wants to be a scientist

Job advertisement

Do you want ____ ? We are looking for tour guides and staff to work in our tourist information offices. Contact us no

a job at the airport, selling flight tickets

to work in travel or with foreign visitors

go sightseeing on your holiday

City or countryside?

Pierre used to live in the city before he moved to a village. The village is lovely, but he misses the city's busy streets.

it was a mistake to move

he would like an older house

the village is too big for him

Dirty dishes
There are no clean plates in the ___ If you want a plate, you can wash a dirty one.
cupboard
bookcase
pocket
Extreme weather
I prefer winter to summer. Sometimes, ___ is so hot where I live I can't even go outside.
it
here
there

Support call
Can I please ___ when I signed up?
Yes, you signed up last month.
repeat
pay
check

Party
I'm sorry, but I ___ be able to come to your party on Saturday.
mustn't
won't
can't

Playing sports
Why don't you join the football team?
It's too cold in the winter. I prefer ____ sports.
indoor
alone
open

At the restaurant
We have a table by the window, or one near the kitchen.
I'd prefer ___ by the window.
to sitting
sit
to sit

After a job interview

Why do you want to give the job to Freda?
She just showed a high level of common ____ .
decision
feel
sense

Whale songs
Scientists ___ whale songs for years to understand animal communication.
are studying
have been studying
were being studied
Concerned
What's wrong with you? You've been ____ strange lately.
I'm sorry. I'm worried about my exams.
acting
performing
conducting

Concert
As we waited outside the building we could hear lots of ____ . I think they were practising.
singings
sings
singing

Time for exercise

You look really ____ sitting in that chair.
You're right. Why don't we go for out a walk?
awake
bored
tiring

Bad memory
I'm reading a new book at the moment. I _____ the title but the book is amazing.
don't remember
won't remember
am not remembering

An announcement
Liu is very excited after being ___ the new head of human resources in our Mumbai office.
named
called
stated

Bathroom problems
The toilet ____ for weeks now. When will it be fixed?
has been broken
breaking
broke

A special occasion

Tomorrow is my parents' wedding ____

Oh, how nice. How will they celebrate another year of happy marriage?
anniversary
ceremony
service
Discussing a hobby
When did you start flying?
I ____ when I was seventeen and then I applied at the local school.
got interested
was interesting
had interest

Laura's job
Did you hear that Laura left her job at Heywards?
I don't ____ her. It's a terrible place to work.
Accuse (buộc tội)
charge
blame (trách, đổ tội)

Looking for a desk

I need to find an empty desk so I can finish my presentation.
Try room 215. You should find ____ in there.
much of them
any of them
plenty of them

Sea trade
Europe's ____ are very important because 90% of the world's trade is carried by sea.
Purses (ví)
peels
ports

Time off work

Please let the manager ____ if you are going to be absent from work. Call the office as soon as possible.
knowing
to know
know

In a restaurant
Is there a problem with the food, sir?
This chicken's still ____ ! The chef hasn't cooked it for long enough.
sour
raw
bitter

Company Director's speech

This year we have unfortunately lost quite a lot of sales. ____ many senior staff members have left the company.
Furthermore
Nevertheless
Alternatively
Coming to an agreement
Before you sign the contract, it is essential that you agree to all the ____. You may still need to negotiate a better deal
terms
remarks
systems

Buying a new car

Is Dad going to lend you the money to buy a car?
Yes, but I daren't ____ him the price of the one I want to buy!
to tell
tell
telling

Wasting time
We spend a lot of time ____ in meetings. It's frustrating.
I agree. We could be doing important work instead of wasting time on endless discussions.
addictive
frivolous
notorious

Winner
You think Fittipaldi will win the Grand Prix? Well, I suppose he ____ It all depends on the weather, really.
shall
might
would

A good decision
Completely banning cars from the town centre has had such a positive ____ on the town. Not to mention the improve
impression
implement
impact

An important visitor
The chairwoman's making her annual visit in January, and I've been asked to show her round.
How exciting! And ____ her accommodation?
were you arranging
will you be arranging
would you arrange

Tell the doctor

If you ___ an illness while on the cruise, please inform the ship's doctor as soon as possible.
find
develop
grow
Excellent course grade
You must be really interested in economics to have done so well in the exam!
To be honest, I didn't have much ____ except to get a good grade!
motivation
talent
knowledge

In the supermarket
Look, our usual coffee is out of stock.
I think they ___ stopped selling it because there is no label on the shelf.
must have
will have
should have

Employee review
Well done! You have ____ that you are a capable worker and a real team player this year. It's great to have you in the
demonstrated
praised
claimed

A surprise bonus
____ be wonderful if the staff were to get a bonus from head office this year for all the hard work they've been doing?
Wouldn't it
Won't it
Would it

Nature magazine
New farming methods are affecting wildlife. For example, there has been a large ____ in the numbers of birds spotted
scale
shade
drop

Great concert
I heard the concert was amazing. It's a pity we couldn't go.
If only ___ bought a ticket in advance!
I'd
I
I've

Singing in a choir
I'm going to join the new choir. Do you want to come?
I'm far too ____ to be singing in
public. Let me practise first!
rough
rusty
rotten
Car share scheme
The company does run a car share scheme.
However, we do understand that _____ in a location where this might be appropriate.
everyone lives not
not everyone lives
everyone doesn't live

Problems in business
Do you know why Jayden's startup business failed?
I think they didn't get the ____ they were hoping for. Such a shame!
assets
funding
expenses

Potential bad news

My boss says the company ____ cuts by the end of the year.
I heard that, too. I hope there won't be too many redundancies.
is likely to make
will make probably
is possible to make

Successful sales figures

It's difficult to ___ what has led to the increase in sales. It's either the discount that was offered or the recent marketi
indicate
reflect
determine

Office conversation
Is Hans enjoying his business trip to London?
Yes, although ____ the underground railway network he managed to get completely lost.
not understood
not understanding
having not understanding

Pay increase
I think we should talk to the manager about a pay rise.
Okay, but we should show ____ and ask as a group. It's much better that way.
Subsidy (trợ cấp)
solidarity (tinh thần đoàn kết)
stability (sự ổn định)

Wedding plans
I've listed a number of options on how to decorate the hall for the wedding. I may ____ some floral arrangements to t
have added
be adding
be added
First day at work
How was your first day in the new job?
A bit ____ actually! So many new faces and things to remember.
Abnormal (khác thường)
overwhelming (choáng ngợp)
distinctive (đặc biệt)
Taking action in a fire
We ask all employees to sound the nearest
fire alarm if they see fire or smell smoke in
the building.
As soon as you hear this, you should leave
the building through the closest exit via the=
stairs.
Once you are outside, you must go to the
meeting point and report to your leader to
confirm you are out of the building.
When everyone's names have been
checked, we will tell you if it safe to go back
inside.

Packing for a trip

Here is some advice from our experts on
how to pack properly.
Before you start, consider any activities you
have planned and write down any special
items you will need.
If you intend to go walking, for example, do
you have suitable shoes for the region?
If not, now is the best time to shop for any of
those last-minute essentials.

Studying a course
All of our teachers are experts and have
years of experience teaching and helping
students with their work.
After completing an essay or other written
exercise, your teacher will mark it for you.
Rather than the usual Well done', your
teacher will give you a lot of helpful
comments.
These suggestions will show you exactly how
you can improve your writing in the future.
George Washington's teeth
Many people believe that George
Washington, the first US president, wore false
teeth made of wood.
This is probably because in most pictures,
they appear to be yellow and have a
wood-like appearance.
However, according to records ,false teeth
back in the 18th century when Washington
lived were made from various other
materials.
These included a range of different metals
and even teeth from animals and other
people.

Working at night
Nowadays, more and more companies need
staff who can work overnight.
It might happen, for example, in a shop that
stays open twenty-four hours a day.
These companies usually pay their
employees well for working these hours.
However, money doesn't change the fact
that this schedule can have negative effects
on someone's health.

Disappearing beaches
Scientists have warned that over half of the
world's beaches will disappear by 2100.
This is because sea levels are rising, which
puts the coastline in many countries in
danger.
But there is hope if we can change our daily
habits and significantly reduce pollution.
We also need to improve how we manage
our beaches, and better protect them.
Avery young author
When Daisy Ashford was 9,she wrote a
novel but then forgot all about it.
Twenty-eight years later, she found it again
and her friend helped her publish it.
A short time after, Daisy's novel became very
popular and many copies were sold all over
the country.

With the money she earned from this, she

bought a farm.

A trip to the city

- If you're ever in this part of the world, then
you must visit Barcelona.

- We loved everything about it, from the

amazing architecture to the delicious food.
- Sadly, we didn't have time to visit everything
because we were only there for three days.
- So, we're planning on going back next year
to explore more of that wonderful city.

Magazine interview
In a recent interview, Polly Cardwell
discussed her new album and where she got
her ideas for her songs.

She also spoke about her new world music

tour, which is starting this December, and
her recent concert in Brazil.

A lot of them are about my personal life,' she

said. "But also about books and movies I like!'

I love travelling! It's my favourite thing about

being a musician. Meeting fans from different
countries is amazing.
Phones causing eye problems
- Most people usually take a quick look at their
phones before bed.
- In fact, the number of young people
needing eye operations due to phone use is
increasing.
- Doctors say that unless their habits
completely change, these young people will
keep having problems.
- Apart from affecting the quality of their
sleep, this can seriously damage their eyes.

Attending an interview
- Arriving at your interview on time shows the
employer you are keen.
- In fact, it is best to arrive 10 minutes early
to show the interviewer you have good time
management skills.
- Another essential point is to dress in the
right way for the type of job you are applying
for.
- In other words, don't turn up in casual
clothes, looking untidy or, even worse, dirty.

Robin Hood
- Robin Hood was a legendary man whose
stories have been told for centuries.
- According to the stories, he stole money
from the rich and gave it to the poor.
- However, none of that has been proven-we
don't even know if he existed at all!
- Some of the stories also say he was a
nobleman, and that he was loyal to King
Richard.
--------------------------------------------------------------

The English language

The English language has over 170,000 words, but most native speakers only know about 15,000 words.

If you only memorise these words, you will be able to understand 75% of English conversations!

If you're learning English as a second language, though, don't let these large numbers frighten you!

Out of all these words, only about 1000 words are used frequently in daily conversation in English.
Olympics for art

Many people know the Olympic games as a great international sporting competition with a long history.

However, the Olympic games weren't always just focused on sports events like running or jumping.

Indeed, back in the early 20th century, Olympic gold medals were given for the best = works of art, too.

These art categories included music, painting and others, and the only rule was that all artworks must be about sport.

Plastic is everywhere

One good thing about plastic is that it is strong and lasts a long time.
This is why it is considered to be the perfect material for so many different purposes.

Not all plastic can be recycled, however, and much of it ends up in the sea.

The result of this is that there will be more plastic than fish in our oceans by 2050.

Madagascan lemurs

Madagascar is one of the world's most important biodiversity hotspots.

It is the only place in the world where you can find a species of animal called the lemur.

These are a species of monkey but look more like a cross between a cat and a dog.

Some related lemur species now live on the nearby Comoros islands.
`

Video website

The video sharing site My Short Film was created in 2005.

It was invented by three friends who all worked together at the same technology company in California.

It was a short video of him walking around a zoo looking at the animals.

Their first video was posted by one of the creators themselves.

Taking action in a fire

We ask all employees to sound the nearest fire alarm if they see fire or smell smoke in the building.

As soon as you hear this, you should leave the building through the closest exit via the stairs.

Once you are outside, you must go to the meeting point and report to your leader to confirm you are out of the buildin

When everyone's names have been checked, we will tell you if it safe to go back inside.

Garden furniture

I really want some garden furniture so I can invite my friends for dinner outside.

Luckily, yesterday evening I was walking past the garden centre and saw a lovely table DO and chairs.

I will be there when they open tomorrow morning to make sure I get them.

Unfortunately, I haven't been able to find anything that I like in any furniture shops.

Building access policy

Dear managers, thank you for attending our recent meeting regarding the new rules about building access.

As we discussed, one of the new rules is that everyone must sign in when they enter the building.

Please also inform your teams that staff and visitors must always wear a badge with their picture and name.

Both these rules are extremely important to keep everyone safe and to protect our customers' information.

Museum tickets

The National Science Museum is very busy during holidays and weekends.

For that reason, we advise you to book tickets via the website in advance to make sure you can visit.

There is no online booking fee, and you can collect your tickets from our ticket collection machines at the entrance.

If you prefer, however, we can also post your tickets to you for a small extra charge.
A new product name

There are a few things to consider when deciding what the name of a new product will be.

The most important thing is of course how easy the name will be to read, pronounce and remember.

For example, 'Mosquito Bite' and 'Toothbrush' are probably not very nice names for a restaurant!

However, you should also make sure that the name makes sense for the specific product.

Applying for a job

Welcome to our online job application service.

After you have completed the form with your personal details, you can upload your CV.

Check the file size before you do because the system won't accept files larger than 2MB.

Once we have all that, all you need to do is tell us why you're perfect for the job!

Train services

We know it can be annoying when rail journeys change due to repairs and engineering works.

At the Rail Company we always provide details of how any planned work will change train times.

We also have advice on what you can do if there are long delays on services.

In all these situations, you are usually able to get a refund of your ticket price.

Pet animals

There are many reasons to have a pet animal, especially if you are a family with young children.

For example, pets can teach children about the importance of caring for others instead of just thinking about themselv

Not only that, but they can also learn about routine, and about sharing and being responsible for someone.

All of these are very important, as they help children to develop useful social and communication skills later in life.
A text message about work

Sue, Magda phoned about her meeting with you this afternoon.

She said she's got an emergency and won't be able to get here for four o'clock.

However, she could come tomorrow at 2 o'clock instead if that's convenient for= you.

If that time is not suitable, can you let her know by calling her on her cell phone?

Star Hotels job advert

We are looking for staff to work in our hotels in the city centre.

We have a number of different jobs available from office and reception staff to restaurant work.

To find out more about any of these jobs, please come to our information day on 15th March.

It will take place from 11 a.m. to 7 p.m. at the Wallerton City Hotel on North Street.

Seeing the doctor

There are several ways to make an appointment with the doctor.

One way is by going to the surgery and speaking to the receptionist.

It is possible to telephone us instead and you will be able to speak to one of our staff.

A final possibility is the new health service app, which you can use even when the surgery is closed.

Butch Cassidy

Butch Cassidy was the leader of a group of criminal outlaws called the Wild Bunch in the U.S. Old West.

This time he went to Bolivia, where he was killed in a fight with the police in 1908.

When things got too hot for him in America he escaped with one of his friends to Argentina.

In Argentina he became a farmer but one day he decided to rob a bank and had to leave the country again.
Making Suzhou more beautiful

Suzhou is a beautiful city with lots of canals.

They hope that this will encourage more tourists to visit the city in the future.

But the canal walls were built a very long time ago and they have started breaking.

So, the government has decided to fix all the walls and make sure the water is clean.

New traffic rules

The government has announced new rules for cars that are entering the city of Riga.

The speed limit has been reduced to 30 km/h in the whole of the city centre.

In addition, vehicles that have not passed the official environmental checks cannot enter certain zones.

For more information on these tests and obtaining the necessary paperwork, visit the [Link] website.

Applying to university

If you're applying for university in the UK, there are several things to consider.

Be sure to check that your entry qualifications are accepted, as qualifications from abroad may not be recognised.

You may also need to prove your English language ability by providing a recognised exam certificate.

If you are unsure about either of these, try contacting the university directly.

Applying to university

If you're applying for university in the UK, there are several things to consider.

Be sure to check that your entry qualifications are accepted, as qualifications from abroad may not be recognised.

You may also need to prove your English language ability by providing a recognised exam certificate.

If you are unsure about either of these, try contacting the university directly.
New training at work

We are pleased to inform you that our new training calendar starts next month.

If you finish the course and pass, you will earn credits for the business degree they offer.

A new addition is a course from a top business school in Barcelona.

For anyone who is interested in doing the whole degree, contact the HR department.

Job application

Dear Ms Summers, I am writing to apply for the role of Store Manager advertised 8 on your website.

For the above reasons, I believe I would be perfect for this position and look forward to hearing from you.

I also have significant experience as a manager, including 5 years managing a large supermarket.

As you can see from my CV, I have a range of skills that would be useful in this role.

Ways to pay

Humans have used coins and paper notes for centuries.

Recently, however, fewer and fewer people are using cash to buy the products they need.

This is because we are using credit cards to do more of our shopping online.

Experts believe this will lead to a future world where cash is not used at all.

Sherlock Holmes

Sherlock Holmes was a detective who lived in London in the nineteenth century.

However, he wasn't a real person but a character in a book written by the Scottish writer Arthur Conan Doyle.

When they find the house, they are disappointed to find that he did not exist.

Many people do not know that and still go looking for the house in London where they think he used to live.
Plastic is everywhere

One good thing about plastic is that it is strong and lasts a long time.

This is why it is considered to be the perfect material for so many different purposes.

Not all plastic can be recycled, however, and much of it ends up in the sea.

The result of this is that there will be more plastic than fish in our oceans by 2050.

A new manager

Good morning and welcome to the all-staff meeting on 11 January 2021.

It is therefore with great pleasure that I introduce Laura and invite her to say a few words.

I understand we're all busy, but I wanted everyone to have the chance to meet the new director.

I would like to thank you all again for taking the time to attend today.

Why we sleep less

We generally sleep less nowadays than people did 30 years ago.

We still have to get up early the next day so we don't get the 8 hours we need.

There just isn't enough time to do them all unless we stay up late.

One reason for this change is that we have so many things to do every day.

Sending a parcel

If you are sending anything valuable, like jewellery or cash, use the Special Delivery Service.
Our other standard delivery services do not include these advantages, so that's why we recommend Special Delivery f

This means that when your parcel arrives at its destination, somebody must sign to receive it.

Plus, we promise that your parcel will arrive 24 hours from the time you send it.
Learning to cook

Cooking a dish can be difficult if you have never tried to make it before.

This is why it is always a good idea to read the recipe carefully and prepare everything you need.

Then, you can make sure you have all the ingredients that you need, as well as kitchen tools.

If not, you still have time to go to the shop before you begin cooking.

A little lie

If you asked someone how tall Napoleon was, they'd probably say "short".

It showed him as the same size as a child, and people started to believe it was true.

The reason people thought this was because of a cartoon published in the newspaper "The National Post".

Napoleon was actually average height for the time, though - certainly taller than a child!

Work in a cafe

We are looking for a lively person to serve full-time in our café.

If you can show proof of your experience and have excellent team-working skills, please get in touch.

We are a small but friendly team, who love providing an amazing service for our customers.

Therefore, although qualifications are not essential, experience of working with the public is a must.

Star Hotels job advert

We are looking for staff to work in our hotels in the city centre.

We have a number of different jobs available from office and reception staff to restaurant work.

It will take place from 11 a.m. to 7 p.m. at the Wallerton City Hotel on North Street.

To find out more about any of these jobs, please come to our information day on 15th March.
Trip to Africa

Go to East Africa and you can see plenty of wildlife on your holiday.

For example, in Kenya, you can visit the Maasai Mara and search for elephants, lions, leopards, buffaloes and rhinos.

You can also travel to nearby Zanzibar, a beautiful island in the Indian Ocean.

There you can relax on the beach, or go for a swim in the sea.

Welcome announcement

Good evening everyone and welcome on board flight number 248 from Bangkok to Kyoto, which will be depar

Please make sure you have put your bag under the seat in front of you.

You need to keep it fastened during the flight until the captain turns the signs off.

We also ask you to check that you have your seatbelt on for take off.

Jim Bowie

Jim Bowie lived in America in the 19th century and played an important role in the Texas Revolution.

He is obviously a famous figure in Texas, USA, and there are many stories about him, both real and invented.

He was definitely in Texas in 1830, when he married the daughter of the Mexican vice governor.

We also know that he died on 6 March 1836, defending the Alamo Fort against the Mexican Army, which was much

A day out

I've been feeling a bit bored recently and I really wanted to try something new.

Early one Sunday morning, met some friends of mine who had an interesting hobby.

But by the end of the day, 50 metres above the ground, realised why people love rock climbing.

They told me that we would be outdoors, but I wasn't sure exactly what they had planned.
A new fridge

Thank you for your purchase. Please read the following instructions carefully before unpacking your new frid

After unpacking, leave the fridge in the room it will be used in for four hours before plugging it in.

Before opening the box, make sure you can see no damage on the outside. Photograph any damage found.

Once you've made sure the box is ok, open it without using sharp objects. Scissors may be used if necessary.

Madagascan lemurs

Madagascar is one of the world's most important biodiversity hotspots.

It is the only place in the world where you can find a species of animal called the lemur.

These are a species of monkey but look more like a cross between a cat and a dog.

Some related lemur species now live on the nearby Comoros islands.

Mobile phones

Mobile phone use is now common everywhere we go.

In fact, more than 5 billion people around the world have some kind of mobile phone.

The increase in smartphones has been slower in some countries compared to others, however.

Over half of these are smartphones, which can do many different things and have internet access.

Parts of the body

People often think that when we become adults, the parts of our body stop growing.
While this is true for most of our body, there are two things that never stop getting bigger.

During our whole lives, both our nose and ears are always growing little by little.

This is perhaps why older people seem to have larger ears and noses than the rest of us.
You've decided to learn a new language to be able to communicate with people from other countries. So, you go to cl
going well. Then one day, you're thrown in the deep end and have to talk to real-life native speakers. It's not quite wh
then you realise you're not talking at the right time and it seems they're all shouting. Then, someone interrupts you bu
real world. Wouldn't it have been nice to have some kind of warning?

How to be polite in your second language

How to speak with native speakers

What you don't learn in language classes

Modern workers are increasingly expected to take responsibility for their own development. Continuous professional
plan to keep improving their skills and knowledge. This may be specific to a person's job, or general skills such as IT
job of the employer to develop their workers. They say that employers should provide training. However, in an enviro
worker's best interests to have their own CPD plan.
Stop changing jobs if you want your company to train you

Speak to your manager about professional development opportunities

Don't rely on your employer for your own development

Charles Darwin came upon condors on the Atlantic coast of Patagonia during the mid 19th century. But nowadays, th
original distribution. They are killed because many people believe that they attack and eat farm animals. They are also
the delicate ecological balance of South American wildlife. The main objective of the project is to protect the Andean
reintroduce this species on the Atlantic Patagonian coast where it has completely disappeared.
The Andean Condor Conservation Project

Bring back the Condor to Patagonia

Stop killing the Andean Condor

Many workers in Britain put some of their earnings aside for their retirement. However, a recent study has indicated t
save. At present, workers contribute, on average, 6% of their salary to their pension. However, the study states that th
ensure people can have a good retirement. The study also suggests that employers should take more responsibility for
their staff to make good decisions about their money and their future.

Put your money where your mouth is

Think you're ready for retirement? Think again

Companies should foot the bill for the workers

At our restaurant, we pride ourselves on using local ingredients and we proudly support our fantastic local producers
to offer you one of the finest eating experiences in the region. Our devoted head chef takes joy in offering a seasonal
dishes with exciting flavours. Each morning we bake delicious breads using organic local flour and check out the bes
printed on recycled paper and we do our best to ensure our carbon footprint is as low as it can be.

Where we buy our ingredients

The food we like to make

Our business values

The number of products bought online has increased dramatically in the last couple of years. Unfortunately, there has
been sent faulty goods or, in some cases, a product of lesser value which cannot be sent back. In extreme cases, a cust
this doesn't happen to you, make sure you pay very close attention to the reviews that a seller receives. Not all review
you want to decide whether you trust the person you're buying from.

How to return faulty products

Complaining about poor service

Checking feedback before buying

The documentary called 'The Depths of our Planet' looks at the impact that plastic waste has had on the environment a
been producing plastic in huge quantities since the 1940s. Drink bottles, shopping bags, toiletries and even clothes are
every year, but what happens to it all when we have finished using it? Director Ximo Edgar shows the discovery of pl
solutions we can adopt to reverse this tide of waste floating around the world.

Dealing with the problems of plastic

Discovering the origins of plastic

Understanding the uses of plastic

The abbreviation B2B stands for 'Business to Business' and refers to one business selling goods to another. An examp
often at a discount. This involves one simple transaction By contrast, in the B2C (Business to Customer') model, the c
shop where customers buy single loaves of bread at a highe price. To be successful, the baker needs to invest time to
creates more profit but requires greater time commitment.

Comparison of two business models

A profitable bakery business model

Advantages of the B2B model

Over the last half century, the population of the world has increased hugely. There are currently several billion people
Of all of the environmental challenges facing the planet today, overpopulation is one that sometimes receives little att
seem to be more important, but overpopulation leads to many environmental issues, too. It puts demands on resources
living. There is difficulty in understanding the causes and effects of overpopulation and providing solutions.
How over population can cause pollution

Why people misunderstand overpopulation

Why overpopulation requires more consideration

It is important that staff report all accidents properly. We need this for insurance purposes and to make sure we're foll
in most situations. It also helps to ensure that staff receive appropriate treatment. With this information, we can reduc
process is described in section 3 of the manual. Staff need to follow it in all cases. If you are unsure about what to do,
Resources department. To help you, some different situations are described below.

Instructions on how to reduce accidents at work

Examples of accidents that must be reported

Introduction to policy on reporting accidents

In 1974, scientists discovered a very old skeleton in Africa. It was the skeleton of a young woman who had lived mor
scientists worked out that she spent most of her time walking on two legs, like humans do today. She was a young ad
estimated that she would have weighed just 29 kilograms. She was named Lucy after a song by English pop group the
of the human race.
Women in Africa
Our early beginnings
A historical reconstruction

It all started with some quick text messages in the late 1990s, and before we knew it, written English had changed dra
middle of words and strange combinations of punctuation. It became fashionable to write like this, so it was here to st
ways of writing, potential employers might prefer people who can write according to the rules. Moreover, seeing as s
what impression you're making, just in case someone important is looking.

The importance of writing correctly, even online

The innovative uses of English in text messages
The development of online English grammar