MSV: 2206090083
ORGANIZATIONAL STRUCTURE
The formal arrangement of jobs
within an organization
Advantage
More efficient
employee
The degree to which tasks in the
The number of employees who can
Disadvantage organization are divided into
be effectively and efficiently
Boredom, fatigue, stress, separate jobs with each step
poor quality, increase supervised by a manager.
completed by a different person.
absenteeism, reduce
performance, increase
Work
turnover Span of control
specialization
Centralization: Decision making
is concentrated at single point
Functional in the organizations
Product The degree to which decision-making
Decentralization: Decision
is concentrated at a single point in the
How jobs are grouped together Centralization and making is pushed down to the
Process so work gets done in a
Departmentalization 6 KEY ELEMENTS decentralization
organizations or pushed down to the
managers who are closest to
managers who are closest to the
coordinated and integrated way. the action.
action.
Customer
Employee Empowerment:
Increasing the decision-making
Geographical
authority (power) of employees
Chain of
Formalization
command
The degree to which jobs within the
organization are standardized and the
The continuous line of authority that extends extent to which employee behavior is
from upper levels of an organization to the guided by rules and procedures
lowest levels of an organization and clarifies
who reports to who
Unity of
Authority Responsibility command