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With a startup spirit and 125,000 + curious and courageous minds, we have the expertise to go
deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in
reality, and reinvent the ways companies work to make an impact far bigger than just our
bottom line. We’re harnessing the power of technology and humanity to create meaningful
transformation that moves us forward in our pursuit of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to
keep learning, keep growing. People who thrive on fearlessly experimenting, seizing
opportunities, and pushing boundaries to turn our vision into reality. And as you help us create
a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Operations
This role is a high visibility role with an accelerated career path and immense growth potential.
We are looking for a self-starter who is upbeat, agile, and can effectively lead operating teams,
enabling them to deliver compelling financial outcomes while improving efficiency.
Responsibilities:
Independently develop customized solutions in either of these areas (FP&A, Supply
Chain solutions in Demand Planning/ Sales & Operations Planning)
Should be able to communicate effectively with client and the Process management on
issues related to the subject
Point of View on client challenges, development of solutions (process redesign/analytics
/ digital interventions)
Work closely with client SPOC’s and process owners, Genpact operating teams and
global relationship managers for key accounts
Collaborate with team to ensure the right solution is proposed for new deals, actively
participating in the deal process, aiding and enabling robust transitions, delivering
ongoing client happiness through consistent high class service delivery, and thereby
ensure high NPS, cross sell and profitability
Follow a structured road map beyond 18 to 24 months to tackle bigger leadership roles
for the vertical
Own the way in implementing new technologies in operations
Collaborate and work closely with digital teams to introduce breakthrough technology
solutions into operations
Learn and use lean six sigma framework to drive continuous performance improvement
Qualifications and Experience
Graduation/Master's degree from a leading university with outstanding academic
achievement
Experience in Finance & Accounting domain preferably
Ability to work in a matrix reporting relationships and global environment, with strong
enough communication skills to influence multiple internal stakeholders
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Ability to manage & prioritize deliverables
Ability to be learn and apply new processes and tools
Good communication, facilitation, and interpersonal skills
Excellent analytical skills, MIS understanding, should be able to work on PowerPoint
presentations
Flexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in
fast paced environment and manage all to completion
Genpact is an Equal Opportunity Employer and considers applicants for all
positions without regard to race, color, religion or belief, sex, age, national origin,
citizenship status, marital status, military/veteran status, genetic information,
sexual orientation, gender identity, physical or mental disability or any other
characteristic protected by applicable laws. Genpact is committed to building a
multifaceted work environment that values diversity and inclusion, respect and integrity,
customer focus, and innovation. For more information, visit [Link]. Follow us on
Twitter, Facebook, LinkedIn, and YouTube