M.A. English: Communicative English I
M.A. English: Communicative English I
M.A., ENGLISH
Semester – III, Paper-II
Lesson Writers
Mr. K. Sai Krishna Dr. V. Parvati Dr. R.V. Jayanth Kasyap
Associate Professor, Associate Professor, Assistant Professor,
Gudlavalleru Engi. College, Dept. of Humanities & Dept. of English,
Gudlavalleru, Krishna Dist. Social Sciences, JNTU College Yogi vemana University,
of Engineering,Hyderabad. Kadapa.
Director
Dr. NAGARAJU BATTU
MBA., MHRM., LLM., [Link]. (Psy).,MA (Soc)., [Link]., [Link]., Ph.D
©AcharyaNagarjunaUniversity
This book is exclusively prepared for the use of students of M.A.(English) Centre for Distance
Education, Acharya Nagarjuna University and this book is meant for limited
Circulation only.
Published by:
Dr. NAGARAJU BATTU,
Director
Centre for Distance Education,
Acharya Nagarjuna University
Printed at:
FOREWORD
Since its establishment in 1976, Acharya Nagarjuna University has been forging a
head in the path of progress and dynamism, offering a variety of courses and research
contributions. I am extremely happy that by gaining ‘A’ grade from the NAAC in the year
2016, Acharya Nagarjuna University is offering educational opportunities at the UG, PG
levels apart from research degrees to students from over 443 affiliated colleges spread over
the two districts of Guntur and Prakasam.
The University has also started the Centre for Distance Education in 2003-04 with
the aim of taking higher education to the door step of all the sectors of the society. The
centre will be a great help to those who cannot join in colleges, those who cannot afford
the exorbitant fees as regular students, and even to housewives desirous of pursuing
higher studies. Acharya Nagarjuna University has started offering B.A., and [Link]
courses at the Degree level and M.A., [Link]., [Link]., M.B.A., and L.L.M., courses at the
PG level from the academic year 2003-2004onwards.
It is my aim that students getting higher education through the Centre for Distance
Education should improve their qualification, have better employment opportunities and
in turn be part of country’s progress. It is my fond desire that in the years to come, the
Centre for Distance Education will go from strength to strength in the form of new courses
and by catering to larger number of people. My congratulations to all the Directors,
Academic Coordinators, Editors and Lesson-writers of the Centre who have helped in
these endeavors.
Prof. P. RajaSekhar
Vice-Chancellor
Acharya Nagarjuna University
Semester – III
302EG21: COMMUNICATIVE ENGLISH –I
Paper-II
SYLLABUS
UNIT- I
Prescribed Texts:
Leena Sen.2007. Communication skills. New Delhi: Prentice Hall Pub.
Asha [Link] Business Communication. New Delhi: Tata McGraw Hill Pub.
UNIT-II
Prescribed Texts:
Leena Sen.2007. Communication skills. New Delhi: Prentice Hall Pub.
Part 3- Non-Verbal Communication
Board of [Link] and Spoken Communication in English. Universities Press.
UNIT – III
Language Skills:
Listening: Types of listening, Purpose of listening
Speaking: Distinguishing between problem speech sounds, stress & intonation.
Reading: Skimming, Scanning, Inferring meaning, Intensive and Extensive reading.
Writing: Letters, reports, business letters, circulars, minutes etc.
Prescribed Texts:
Communication skills: A Multi-Skill Course 2008. Bharathiaar University, Chennai,
Macmillan Publishers, chapters -I and III
Sanjay Kumar and Pushp Lata 2013. English for Effective Communication OUP.
UNIT- IV
Vocabulary in use.
Word formation, Idioms & Phrases, Denotative & Connotative meaning, Synonyms &
Antonyms, One-word Substitutes, Using words as different Parts of Speech, Contextual
meaning.
Prescribed Texts:
Hari Mohana Prasad and Uma rani 2014. Objective English. New Delhi: Tata McGraw Hill Pub.
Publication. Chapters 14,15,19,20,24.
Krishna Mohan & Meenakshi Raman 2000. Effective English Communication. New Delhi:
Tata McGraw Hill Pub.
UNIT – V
Functional Grammar:
Basic sentence structures, Articles, Tenses, Prepositions, Concord, Number, transformation of
sentences, Active/Passive, Direct/Reported…etc.
Prescribed Texts:
Krishna Mohan & Meenakshi Raman 2000. Effective English Communication. New Delhi: Tata
McGraw Hill Pub. Chapters 14 & 18.
Board of [Link] and Spoken Communication in English. Universities Press.
SUGGESTED READINGS:
1. N.D. Turton and J.B. Healon, 1996. Dictionary of Common Errors. Glassgow: Longman
Publishers.
2. Alan Barker 2007, Improve your Communication Skills, New Delhi: Kogan Page India
Ltd.,
3. John Sealey 1987, The Oxford Guide to Effective Writing and Speaking , London: oxford
Press.
4. Krishna Mohan and Meera Benerji 1990. Developing Communication Skills, New Delhi:
McMillan.
5. Allan, Pease 2007. Body Language. London, Sheldon Press. Reprinted in India,
Competition Review, New Delhi.
CONTENTS
STRUCTURE
1.1. Introduction
1.2. Definition
1.3. The nature of communication
1.3.1 Communication is related to human activity
1.3.2 Communication involves two or more parties
1.3.3 Communication could be one-way or maybe two-way process
1.3.4 Success of communication depends on a proper understanding of the parties
involved
1.3.5 Conversation in organization flows in a variety of styles
1.3.6 Communication is media or channel based
1.4. Process of Communication
1.4.1. The Sender
1.4.2. The Receiver
1.4.3. Encoding Message
1.4.4. Channel / Medium / Purpose
1.4.5. Decoding
1.4.6. Feedback
1.4.7. Context
1.5. Turn-Taking System
1.6. Types of communication
1.7. The Models of communication
1.6.1. Linear Communication Model
1.7.2. Interactive Communication Model
1.7.3. Transactional Communication Model
1.7.4. Diagonal communication
1.8. Operational Levels of communication
1.9. 7 C’s and 4 S’s
1.10. Conclusion
1.11. Self-Assessment Questions
1.12. References
1.1. INTRODUCTION
Communicative English-1 1.2 Definition and Nature…
1.2. DEFINITIONS
Communication is the “the transfer of information and understanding from one person to
another person. It is a way of reaching others through facts, ideas, thoughts and values. It is a
bridge of meaning among people so that they can share what they feel and know. By using this
bridge a person can cross safely the river of misunderstanding that sometimes separates people”.
(Keith 1993: 399).
Communication has a wider perspective in nature with its areas like cognition, perception
and process of communication. There are numerous models which have brought into the light
about the process.
Process of Communication
There are two parties involved in the communication process. Communication is nothing
but sharing information or ideas between two or more. Hence, there will always be a sender and
a receiver. The process of communication starts with the sender who gets ideas and starts
sending information through proper channel which was the first step in the process of
communication, Whereas, the receiver who receives the information communicated by the
sender, understands and sends his/her response in the form of feedback.
1.4.1. The Sender
Communicative English-1 1.4 Definition and Nature…
The Sender has information that he wants to share with someone else, usually for some
intended purpose. The Sender is responsible for "encoding" the information into a message and
then transmitting it.
Encoding the information usually entails putting thoughts into words and then
transmitting those words by speaking them, typing them into an email and sending it, and so on.
But it could also involve non-verbal communication.
The Receiver is the intended target of the message sent by the Sender. The Receiver is
responsible for "decoding" the message and interpreting it. It is important to be aware of the
Receiver's environment. For example, what are their experiences, language capabilities, and
goals?
Encoding message is the second step in the process of communication. It is the process of
framing and transforming ideas into proper message by the sender. The process of encoding
depends upon neurological processes in the brain. The brain receives and analyses the
information. The thinking part of the brain is called ‘the cerebrum.’ The cerebrum is divided
into four sections or lobes. They are the frontal, temporal, parietal and occipital lobes. Here, the
broca’s area of the front lobe plays the significant role in the production of the language and
word meaning. Therefore, the process of encoding is associated with neurological process where
the sender gets and converts the ideas into words or gestures based on the relationship between
the two parties.
Most of the time, the communication occurs to develop interaction among the people in
the society. The sender must know the purpose of communication before sending it to the target
group. Channel is a medium through which the encoded message is transmitted to its intended
object i.e. receiver of the message. The medium can influence the process of encoding the
message. The encoded message travels in the f oral, aural or written forms depending upon the
purpose and occasion. It entails freedom from interruption and commotion which is called the
communication environment to communicate the message through selected medium.
1.4.5. Decoding
Decoding is the process of receiving and understanding the message from the sender. The
communication cannot be successful, unless it is decoded by the receiver effectively. Here, when
the message is sent by the sender, it reaches the brain where the interpretation and processing of
sounds take place. The process of decoding and understanding of the spoken words takes place in
the left temporal lobe in Wernicke’s area of the brain. Effective decoding takes place where the
message is decoded by the receiver with his/her cognitive skills such as good perception and
understanding.
1.4.6. Feedback
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The final stage of communication process is Feedback. It is very much required to take
the conversation forward between the sender and receiver. As Andrew Grove says, effective
communication does not depend on how well we say things, but how well the recipient receives
and understand. And it is the last step where the intended message has been checked by the
sender. It will be a futile task, unless the receiver decodes the message correctly.
Feedback is any response to a communicated message. It takes the form of a message itself,
and may be verbal, visual, or written. Often, feedback is essential, because it is what turns one-
way communication into two-way communication. Feedback may be positive or negative:
Positive feedback indicates that the receiver has received and understood the message.
Negative feedback indicates that the receiver either has not received the message or has not
understood its content
Feedback is important during communication because it helps the sender to make any
necessary adjustments so that the message is correctly received. Feedback is also
important after one has delivered a message. It enables further clarification or discussion.
1.4.7. Context
Context is the situation for conversation to take place between two or more persons. It
can regulate one’s thought process and ideation to encode intended message. Communication
cannot be possible without situation or context.
Every message (oral or written), begins with context. Context is a very broad field that
consists of different aspects. One aspect is country or culture or organization. Every
organization culture/ country/ communicates information in its own way.
Another aspect of context is external stimulus. The sources of external stimulus include:
meeting, letter, memo, telephone call, fax, note, email and even a casual conversation. This
external stimulus motivates you to respond and this response may be oral or written.
4. Reinforce correct ideas in the mind of the receiver concerning the goal of
communication.
5. Achieve the goal of communication
At the time of transmission and reception of message, all our five senses play an
important role in grasping its intent. The sense that is predominantly active at a particular stage
helps in a higher degree of absorption; for example, in the course of communication, if the visual
sense at a particular moment, is highly active, we respond only to the visual cues.
1. The first speaker selects the one to talk next (by asking questions /tag questions, etc) or
2. The speaker who self-selects continues speaking for a whole turn.
The entire process of communication hinges on this rule. The sender, if he desires to control
communication, has to chalk out strategies by which the receiver is led to agree to his goal, and a
lot of strategies need to be planned, e.g. transmitting visual signs or clues that prompt a receiver
to pick up the cues and start communication or fill in the gaps or conclude. These signals form an
essential part of the entire process. Together with identification of these signals, there should also
be an accurate interpretation and response.
Communication can broadly be categorized under three heads: Oral, Non-Verbal, and
Written.
1. Oral
a. Words
b. Articulation
2. Non-verbal
a. Body language
b. Signs and symbols
c. Territory / zone
d. Object language
3. Written
a. Reports
b. Illustrations
c. Memos
d. Telegrams
e. Facsimiles
f. E-mails
g. Tenders
h. Others
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Anything emanating from the mouth is referred to as oral. Within this component would
fall words and the manner in which words are pronounced. More important than the words
themselves is paralanguage or voice articulation. The listener pays more attention to voice
modulations than he does to the actual words. It has been found that the listener pays heed to the
verbal content only 7% of the time, 38% of the time his attention focuses on voice articulation
and modulation, and 55% of the time his attention centres on body language or body sport. If all
these three components are in harmony, the listener has no problem in grasping the import of the
message. If there is some dichotomy between the two, it creates conflicts in the mind of the
listener and he believes the voice modulation and the body language more than the words, e.g.
the superior visits the house of a subordinate who is about to go out for a party. The latter can
neither quit the scene without offending his superior nor can he stay back happily. In a situation
such as this the conflict in his mind is reflected in the difference between words, which are full
of typical welcoming phrases, and the tone which lacks the same warmth.
In oral communication, words should be very carefully chosen. Words both denote and
connote a meaning. The former would almost be the literal translation of the word, something
like a dictionary meaning. The latter would be the implied meaning. Whenever there is
difference between the two, it can lead to what we refer to as a “sarcastic remark”. This is also
evidenced in tone and voice modulations, e.g. a business executive plunged in the midst of heavy
work is disturbed by a friend who drops in without an appointment. Suppose he makes a
statement of the following nature, “I am very delighted to see you” with an edge to his voice.
Through his statement it is clear that he is denoting how happy he is to meet his friend. However,
the underlying connotations too are evident: “Did you have to drop in at this moment?”. It is the
intention of the sender behind the words or the connotations that are more important. These are
also supported by the voice modulation.
Written communication takes on a number of forms. The writer has to be extra cautious
at the time of formulating a message, if it is of a formal nature. Whatever is written is in black
and white and is used mostly for documentation of information or circulation to all concerned.
Therefore, there are very few chances of the writer trying to shift his stand. There could, as in
oral communication, be errors about the understanding of the script, but the chances are minimal.
Communicative English-1 1.8 Definition and Nature…
Written communication is the most formal of all types of communication. It is also bound
by the dictates of the organization. Many companies have their typical manner of functioning
and sending written messages. They are accustomed to a set pattern and any deviation from the
norm can create a disturbance in the normal functioning of the company. Further, with the
progression of technology, written communication has widened its horizon to encompass
electronic means of communicating message. E-mail is an excellent example of this.
Transmitting of written messages within the company or outside can be done easily and in a
short span of time.
The purpose of a “model” is to offer a visual representation of a concept with the intent
of facilitating the understanding of it. Traditionally speaking, there are three standard models of
the communication process: Linear, Interactive, and Transactional, and each offers a slightly
different perspective on the communication process.
There is a bit of a debate about the Linear Communication model and how it recognizes
(or doesn’t recognize) the concept of feedback. The linear model’s behavior is belied by its
name, where a sender encodes a message via a channel and the message is decoded by the
receiver. It is straight-line communication found typically in mass communication; television,
radio, newspapers, etc. According to this model, there is no means for immediate feedback.
Simply put, the Interactive Model takes the Linear Model and multiplies it two times with
a quick flip of the return message. It now allows for a feedback element because after a message
is encoded and sent to the decoding receiver, the roles then reverse and the receiver encodes and
sends a response to the original sender who has now turned receiver. It sounds more confusing
than it is. Envision an exchange of text messages whereby your friend sends you a message and
you respond to it. The same thing happens during a telephone call, or even an email exchange.
A message is sent and received, and then the roles reverse. That is the Interactive Model.
Centre for Distance Education 1.9 Acharya Nagarjuna University
The Transactional Model becomes more sophisticated yet. This model depicts face-to-face
interaction, or “trans-action” as a dynamic and changeable process that is not limited to simple
definition. In the Transactional Model, receiver and sender can play the same roles
simultaneously, as sometimes happens, as messages can be sent back and forth simultaneously.
It appears chaotic and ineffective, but sometimes communication is just that. Throw in some
noise, and it would be a wonder whether any message is conveyed successfully in this
environment.
This channel proves to be very effective as hierarchical bindings are done away with and
communication flows irrespective of position or status. It also helps in building relationships
and binding ties between the superior and the subordinate. In fact, in many countries in the
West, managers are being trained to move in the midst of the employees at work to remove the
fear of status and position. This channel could, however, give rise to gossip, grapevine and
rumor. As no one is directly responsible for the flow of information, no one is willing to take
responsibility.
Whenever people communicate, they exchange two kinds of messages. Strictly, we can
say that they are operating at two levels as far as the communication is concerned. The two
levels are as follows:
Communicative English-1 1.10 Definition and Nature…
a. Control: The distribution of power between people or ability to influence the other
person or the situation
b. Affection: How much people like each other
c. Inclusion: Degree of desired involvement with others
d. Respect: How much you expect from others and self-esteem
e. Identity: How you see yourself and how you want others to see you
Adhering to the 7 C’s and the 4 S’s helps the sender in transmitting his message with ease
and accuracy. Let us first take a look at the 7 C’s:
1. Credibility: If the sender can establish his credibility, the receiver has no problems in
accepting his statement. Establishing credibility is not the outcome of a one-shot
statement. It is a long-drawn out process in which the receiver through constant
interacting with the sender understands his credible nature and is willing to accept his
statements as being truthful and honest.
2. Courtesy: Once the credibility of the sender has been established, attempts should be
made at being courteous in expression. In the business world, almost everything starts
with and ends in courtesy. Much can be accomplished if tact, diplomacy and appreciation
of people are woven in the message.
3. Clarity: Absolute clarity of ideas adds much to the meaning of the message. The first
stage is clarity in the mind of the sender. The next stage is the transmission of the
message in a manner which makes it simple for the receiver to comprehend. As far as
possible, simple language and easy sentence constructions, which are not difficult for the
receiver to grasp, should be used.
4. Correctness: At the time of encoding, the sender should ensure that his knowledge of the
receiver is comprehensive. The level of knowledge, educational background and status of
the decoder help the encoder in formulating his message. In case there is any discrepancy
between the usage and comprehension of terms, miscommunication can arise. If the
sender decides to back up his communication with facts and figures, there should be
accuracy in stating the same. A situation in which the listener is forced to check the
presented facts and figures should not arise. Finally the usage of terms should be
nondiscriminatory, e.g. the general concept is that women should be addressed for their
physical appearance whereas men for their mental abilities. This, however, is a stereotype
and at the time of addressing or praising members of the sexes, the attributes assigned
should be the same.
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4 S’s
2. Simplicity: Simplicity both in the usage of words and ideas reveals a clarity in the
thinking process. It is normally a tendency that when an individual is himself confused
that he tries to use equally confusing strategies to lead the receiver into a maze. Reveal
clarity in the thinking process by using simple terminology and equally simple concepts.
3. Strength: The strength of a message emanates from the credibility of the sender. If the
sender himself believes in a message that he is about to transmit, there is bound to be
strength and conviction in whatever he tries to state. Half-hearted statements or
utterances that the sender himself does not believe in, adds a touch of falsehood to the
entire communication process.
4. Sincerity: A sincere approach to an issue is clearly evident to the receiver. If the sender
is genuine, it will be reflected in the manner in which he communicates. Suppose there is
a small element of deceit involved in the interaction or on the part of the sender. If the
Communicative English-1 1.12 Definition and Nature…
receiver is keen and observant, he would be able to sense the make-believe situation and,
business transactions, even if going full swing, would not materialize.
1.10. CONCLUSION
1.12. REFERENCES
1. Asha Kaul, 2007. Effective Business Communication. Tata McGraw – Hill publishing Company
Limited
2. M. Ashraf Rizvi. 2008. Effective Technical Communication. Tata McGraw – Hill publishing
Company Limited.
3. Meenakshi Raman and Sangeeta Sharma. 2011. Technical Communication Principles and
Practice. Oxford University Press.
4. Leena Sen. 2007. Communication Skills. Prentice-Hall of India Pvt Ltd.
5. Lesley Lanir. 2010. English Teaching Professional: Learning Disability, Issue 7, pp.34-35,
Macmillan Publishers India Ltd.
K. Sai Krishna
LESSON – 2
TYPES OF COMMUNICATION AND
BARRIERS IN COMMUNICATION
OBJECTIVES
STRUCTURE
2.1. Introduction
2.2. Intrapersonal Communication
2.3 Interpersonal Communication
2.3.1. Types of Interpersonal Communication
2.3.2. Basic elements
2.3.3. Communication Channels
2.4. Organizational Communication
2.4.1. Communication According to Organizational Structure
[Link]. Formal Communication
[Link]. Informal Communication
2.4.2. Communication According to Direction
[Link] Downward Communication
[Link]. Upward Communication
[Link]. Horizontal Communication
2.4.3. Communication according to Way of Expression
[Link]. Oral or Verbal Communication
[Link]. Written Communication
2.5. Mass communication
2.6. Social communication
2.7. Group communication
2.8. Barriers to Communication
2.8.1. Physical Barriers
2.8.2. Cultural Barriers
2.8.3. Language Barriers
2.8.4. Perceptual Barriers
2.8.5. Interpersonal Barriers
2.8.6. Gender Barriers
2.8.7. Emotional Barriers
2.9. Conclusion
2.10. Self-Assessment Questions
2.11. References
Communicative English-1 2.2 Types of Communi…
2.1. INTRODUCTION
Communication means transferring messages from one to another through any medium.
The definitions, Nature and Process of communication were discussed in the previous lesson.
In this lesson types of communication like Intrapersonal communication, Interpersonal
communication, Social communication and Group communication are discussed. Also, the
seven important barriers in communication were explained with suitable examples and
remedies to overcome those barriers.
Forms of communication vary in terms of participants, channels used, and contexts. The
five main forms of communication, all of which will be explored in much more detail in this
lesson, are intrapersonal, interpersonal, organizational, mass, social, and group
communication.
It is necessary to create self-awareness about self-talk. Such awareness helps analyze self-
concepts and overcome negative feelings. Self-talk, properly used, can help in overcoming
emotional distress. Effective intrapersonal communication relates to the art of thinking,
planning and interpreting ideas and messages in a positive manner.
Intrapersonal communication would also relate to the voice of conscience. This voice can
play a significant role in the lives of individuals. It emphasizes the values and the ethical
dimension in organizations. It brings to the fore the rational or the logical side of the business
transaction and helps exercise the much needed restraint in communication. Through
conscious efforts, one learns to talk to oneself so as to bring out positive response.
One cannot really communicate effectively with the outside world, unless one masters the
art of communicating effectively with oneself. In that sense, intrapersonal communication is a
necessary precondition for effective interpersonal communication. Good communication
depends upon positive outlook. Self-talk prepares the ground for this.
Those who talk to themselves are not necessarily crazy or mad. They are those who make
effective use of yet another dimension of communication. Before making an important
speech or attending a crucial meeting or responding to a provocative situation, you may take
time off to talk to yourself, strengthen your resolve to exercise restraint and eschew anger or
sarcasm. To quote Abraham Lincoln, ‘When I am getting ready to reason with a man, I spend
Centre for Distance Education 2.3 Acharya Nagarjuna University
one-third of my time thinking about myself and what I am going to say and two-thirds about
him and what he is going to say.’
Intrapersonal communication, used effectively, provides the right balance, orientation and
frame of judgment in communicating with the outside world.
When two or more people are in the same place and are aware of each other's presence,
then communication is taking place, no matter how subtle or unintentional. Without speech,
an observer may be using cues of posture, facial expression, and dress to form an impression
of the other's role, emotional state, personality and/or intentions. Although no communication
may be intended, people receive messages through such forms of non-verbal behavior.
Communication channels are the mediums chosen to convey the message from sender
to receiver. Communication channels can be categorized into two main categories: Direct and
Indirect channels of communication.
Direct channels are those that are obvious, and can be easily recognized by the receiver.
They are also under direct control of the sender. In this category are the verbal and non-
verbal channels of communication. Verbal communication channels are those that use words
in some manner, such as written communication or spoken communication. Non-verbal
communication channels are those that do not require words, such as certain overt facial
Communicative English-1 2.4 Types of Communi…
expressions, controllable body movements (such as that made by a traffic police to control
traffic at an intersection), color (red for danger, green means go etc), sound (sirens, alarms
etc.).
Indirect channels are those channels that are usually recognized subliminally or
subconsciously by the receiver, and not under direct control of the sender. This includes
kinesics or language that reflects the inner emotions and motivations rather than the actual
delivered message. It also includes such vague terms as "gut feeling", "hunches" or
"premonitions".
We frequently come across the phrase ‘through proper channel’. It emphasizes the
essence of a formal channel of communication. For example, when the General Manager
issues instructions (because of his senior position in the organization), it is formal
communication.
The main advantage of the formal communication is that the official channels enable the
routine and standardized information to pass without claiming much of managerial attention.
Essentially, executives and managers may devote most of their precious time to matters of
utmost significance.
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But at the same time, the weakness of formal communication should not go unaccounted.
Communication through channel of command greatly obstructs free and uninterrupted flow
of information.
Persons at the executive levels also use informal communication when they find it
difficult to collect information from the workers. Such communication includes comments,
suggestions etc. It may be conveyed by a simple glance, gesture, smile or mere silence.
Managers and executives also favor the growth and development of informal network of
communication off and on. This process, In fact, serves a very useful purpose in
disseminating certain information which, in the general interest of the organization, cannot be
transmitted through the official channels.
Apart from that, it also offers the high and higher ups a clearer insight into what the
subordinates think and feel. But at the same time, the weaknesses of the informal
communication are also worth noting. It may be mentioned that this process very often tends
to pass distorted, misinterpreted, and inaccurate and half- truth information and facts,
depending on the circumstances and the message. But still, executives and managers cannot
do away with informal communication.
In an upward communication, the persons from the lower level are expected to have
communication with those who are above them. It is just the reverse of downward
communication. This sort of communication includes reactions and suggestions from
workers, their grievances etc. Contents of upward communication are reports, reaction,
suggestion statements and proposals prepared for the submission to the boss.
Upward Communication can be divided into four categories on the basis of what the
employee says:
(1) it is condensed and summarized as it passes through various levels in the hierarchy. It
gives feedback on the extent of effectiveness of downward communication. This
feedback is used for improving communication effectiveness.
(2) It provides the management about the viewpoints, reactions, attitudes, feelings and
morale of employees.
(3) It provides means of control.
(4) Finally, it gives information and date for decision making.
Upward communication may get distorted owing to the nature of superior- subordinate
relationships. An employee is not likely to give any information which may affect him
adversely. Moreover, he may transmit wrong information to impress his superiors. It flows
through many media e.g. chain of command, suggestion boxes, personal contacts, attitude
and morale surveys, grievance procedure, private lines, labor unions etc.
When the communication takes place between two or more persons who are subordinates
of the same person or those who are working on the same level of organization, the
communication is known as horizontal (lateral) communication.
Horizontal Communication satisfies peoples’ needs to know from their own peers without
taking into account other levels in the organization. It is really difficult for an organization to
function efficiently without such horizontal communication flows. Although the formal
organization design does not provide for such communication flows, it is needed for the
coordination and integration of diverse organizational functions.
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When the communication is reduced to black and white (writing), it is called written
communication. This includes written words, graphs, diagrams, pictures, etc. Written
communications are extensively used in organizations.
It may be asserted from general observations that in all types of organizations both oral
and written communication are in practice. The question is which form should be used and
applied. Much depends on the message, its importance to the receiver, and implication to
functional aspects of the organization.
The following list presents some commonly used forms of communication in different
directions:
Oral Written
(1) Personal instructions. (1) Rules and instructions handbook
(2) Lectures, conferences, meetings. (2) Letters, circulars and memos.
(3) Grapevine rumors. (3) Posters.
(4) Interviews. (4) Bulletin and notice Boards.
(5) Face to face conversation. (5) Handbooks and Manuals.
(6) Telephone etc. (6) Annual Reports.
(7) House Magazines.
(8) Union Publications.
(9) Personal letters and suggestions.
(10) Complaint Procedure.
Examples:
1. Advertising consists of communication attempting to induce purchasing behavior.
2,. Journalism such as news.
2. Public relations, which are communication, intended to influence public opinion on a
product or an organization.
3. Politics, such as Public Meetings, Campaigning etc.,
5. Religious discourses, gospel meetings etc.,
Social Communication is a relatively new term that has emerged over the last decade.
While this may appear to be a ‘new’ concept, it is a regrouping and re- categorizing of the
previously known concepts of social reciprocity, social interaction, social skills,
communication or communication skills, and language or language skills. Many recognize
that the behaviors of social reciprocity (social interaction, social skills) and the behaviors of
communication and language overlap to result in one’s ability to communicate socially,
therefore, it is called Social Communication. Social Communication is best understood
through knowledge and understanding of a definition of social reciprocity and a definition of
communication. Please note that many papers and books have been written to define these
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concepts and this essay simply highlights the key points. The reader is referred to additional
references for more in-depth knowledge and understanding of these concepts.
Social Reciprocity is social interaction and is displayed through the use of joint attention
to share experiences and emotions with another person for a variety of events and in a variety
of contexts. Joint attention is the ability to coordinate one’s visual attention through eye
contact, or eye gaze, and gestures with a social partner, regarding an object or an event. The
person is expected to respond to, as well as, independently initiate behaviors of joint attention
to reflect the ability to act in a socially reciprocal manner. The social partner expects the
person to be responsive to the social partner’s interests and needs, not just to his own interests
or personal needs.
Communication involves three key areas: speech, language, and pragmatic language.
Speech is the expressive production of sounds to produce words and phrases. Language is the
understanding and use of words, phrases and grammatical structures to effectively understand
and convey messages for a variety of interactions within a variety of contexts and with a
variety of people. Pragmatic language refers to the use, purpose, or function of speech and
language. Pragmatic language is the use of non-verbal and verbal behaviors of speech and
language combined to express and respond to functions such as request for basic needs,
request for assistance, protest, and persuade. Non-verbal behaviors include facial
expressions, gestures, and body proximity. Verbal behaviors include voice prosody, voice
stress, and voice intonation. Verbal behaviors are manipulated to change the meaning and
intention of sounds, words and phrases verbally expressed in a social interaction. This
pragmatic use of language follows socially mediated rules that allow others to interpret and
understand another person’s intentions and motives and further enhances the meaning of
particular social communication interactions.
Examples:
1. Group Discussions
2. Round Table Conferences etc.,
Communicative English-1 2.10 Types of Communi…
Most people would agree that communication between two individuals should be
simple. It is important to remember that there are differences between talking and
communicating. When we talk, we tend to erect barriers that hinder our ability to
communicate. Some of the communication barriers during conversation include:
Physical barriers are easy to spot – doors that are closed, walls that are erected, and
distance between people, all work against the goal of effective communication. While
most agree that people need their own personal areas in the workplace, setting up an office
to remove physical barriers is the first step towards opening an effective communication.
Examples:
Examples of physical barriers that prevent individuals from effective communication
include:
Environment - Some barriers are due to the existing environment. For example, if you
are standing in adverse weather conditions, your conversation would be hampered
because you would not be able to pay full attention to what the other person is saying.
Choosing the correct words and stamping out ambiguity is the only step to making
communication more effective. Face-to-face communication is far superior for most people,
especially once the connection has already been made.
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Cultural barriers are a result of living in an ever shrinking world. Different cultures,
whether they may be a societal culture of a race or simply the work culture of an
organization, can hinder communication if two different cultures clash. In these cases, it is
important to find a common ground to work from. In work situations, identifying a
problem and coming up with a highly efficient way to solve it, can quickly topple any
cultural or institutional barriers. Quite simply, people like results.
Generational - Each age group has a different general approach to work, which often leads
to conflicts with older workers describing younger workers as "slackers," and younger
workers criticizing older workers as being "out of touch."
Status and Resistance - Workers who are accustomed to workplaces where seniority and
status are emphasized may find it difficult to adapt to more fluid environments, where job
titles are de-emphasized and production methods do not always follow a predetermined set
of guidelines.
To overcome cultural barriers within the organization, here are some helpful hints:
Identify whether or not the organization can reasonably accommodate the cultural
difference. Some cultural differences – such as an employee's willingness to confront her
boss - can be accommodated by slightly altering the expectation or changing the
circumstances of the situation. For example, some cultures are not responsive to stern
feedback, but they are receptive to less direct insinuations regarding their performance.
Exchange of ideas will be useful in how best to communicate with them without violating
their cultural norms.
Determine how best to accommodate the cultural difference. Some cultures are
group-centric rather than individually focused. In such cases praising an individual for their
effort, rather than recognizing the entire group, can create contention among the group and
Communicative English-1 2.12 Types of Communi…
embarrassment for the individual, thereby decreasing the employee's performance instead
of enhancing it. Likewise, giving someone negative feedback in public, even if it is not
severe, can have a detrimental effect on employees of certain cultures. Being sensitive to
and aware of the unique cultural differences of the employees will help the organization to
determine where it is needed to alter its management style or practices.
Language barriers seem pretty self-inherent, but there are often hidden language
barriers that we are not always aware of. If one is working in an industry that is heavy in
jargon or technical language, care should be taken to avoid these words when speaking
with someone from outside the industry. A clear, direct narrative is preferable to an
incomprehensible slew of specialty terms.
Dialects - While two people may technically speak the same language, dialectal
differences can make communication between them difficult. Examples of dialectical
language barriers exist worldwide. Chinese, for example, has a variety of dialects that are
commonly spoken, including Cantonese and Mandarin.
To overcome language barriers within the workplace, the following measures can be
adopted:
Translate all relevant documents into the primary language of the employees.
However, proper care has to be taken since the translation is not always in the exact same
dialect as that of the employees.
Use visual methods of communication more than audio. Show more than tell.
Explain it with pictures as much as possible. Take a lesson from the airlines in how they
convey their safety instructions. Use pictures in your instruction manuals rather than
words. Almost every step in every process can be described in picture format.
Never raise your voice or over-enunciate your words. Talk slower, not louder.
Speak clearly, not forcefully. People of a different language and culture can hear fine.
They probably also are intelligent enough to grasp what is being said if the message is
intelligently delivered without talking down to them.
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Use simpler words with fewer syllables. Be aware of the complexities of certain
words. It is always suggested to use more common words that convey the message in
simpler terms.
Have the employees demonstrate their understanding. Don't assume that the
employee understands; check for understanding. Ask the employee to demonstrate that
they know how to do what you have asked them to do.
Perceptual barriers are internal. Let us try to understand this concept from our own view
point: If you go into a situation thinking that the person you are talking to isn't going to
understand or be interested in what you have to say, you may end up subconsciously
sabotaging your effort to make your point. You will employ language that is sarcastic,
dismissive, or even obtuse, thereby alienating your conversational partner. Think of movie
scenarios in which someone yells clipped phrases at a person they believe is deaf. The
person yelling ends up looking ridiculous while failing to communicate anything of
substance.
Perceptual Filters - We all have our own preferences, values, attitudes, origins and life
experiences that act as "filters" on our experiences of people, events and information.
Seeing things through the lens of our own unique life experiences or "conditioning" may
lead to assumptions, stereotyping and misunderstandings of others whose experiences
differ from our own.
Triggers and Cues - What we say is affected by how we say it (tone, volume) and by our
nonverbal cues, such as body language and facial gestures. For example, one may perceive
a situation differently if the person one is speaking with is smiling or frowning, has body
odor and is standing too close or is not giving direct eye contact.
To overcome perceptual barriers within the workplace, the following measures can be
taken: Effective communication relies on being aware of nonverbal aspects of interactions
with others. It is equally important to be aware of one's own nonverbal behaviors and be
sensitive to how they may be perceived. For instance, maintaining eye contact when
communicating indicates interest. Staring out the window or around the room is often
perceived as boredom or disrespect.
[Link] Barriers
Interpersonal barriers are what ultimately keep us from reaching out to each other and
opening ourselves up, not just to be heard, but to hear others. Oddly enough, this can be
the most difficult area to change. Some people spend their entire lives attempting to
overcome a poor self-image or a series of deeply rooted prejudices about their place in the
Communicative English-1 2.14 Types of Communi…
world. They are unable to form genuine connections with people because they have too
many false perceptions blocking the way.
Desire to Explore - Unwillingness to explore different ideas, opinions, and priorities create
communication barriers every day of our lives. A clear lack of desire to explore the views,
opinions, or ideas can be extremely frustrating.
Use simple words to convey the message. Simplifying the language is the only way to
have an effective process of interpersonal communication. Everyone hates to decipher
spoken words, reserve the deciphering to the writing and when speaking, keep it simple and
easy to understand.
Learn the art of listening. A person will always try to get his opinions across first
before listening to the other person's point of view. Listening to both attentively and
proactively improves interpersonal communication,
Gender barriers have become less of an issue in recent years, but there is still the
possibility for a man to misconstrue the words of a woman, or vice versa.
Even in a workplace where women and men share equal stature, knowledge and
experience, differing communication styles may prevent them from working together
effectively. Gender barriers can be inherent or may be related to gender stereotypes and the
ways in which men and women are taught to behave as children.
Although not all men or all women communicate the same way as the rest of their
gender, several traits that tend to be more common in one gender or the other have been
identified.
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Educate the team about Gender Bias. Bias is embedded in stereotypes and
organizational practices that can be hard to detect, but when people are made aware of it,
they see possibilities for change.
Emotional barriers can be tough to overcome, but are important to put aside to engage
in conversations. We are often taught to fear the words coming out of our own mouths, as
in the phrase "anything you say can and will be used against you." Overcoming this fear is
difficult, but necessary. The trick is to have full confidence in what you are saying and
your qualifications in saying it. People often pick up on insecurity. Belief in self and belief
in what is to be said make the speaker able to communicate clearly without becoming
overly involved in his/her emotions.
Anger - Anger can affect the way the brain processes information given to a person. For
example, angry people have difficulty in processing logical statements, limiting their
ability to accept explanations and solutions offered by others
Pride - The need to be right all the time will not only annoy others, it can shut down
effective communication. For example, one might focus only on one’s perspective, or
might come up with ways to shoot down other people before even listening to their points.
Communicative English-1 2.16 Types of Communi…
Anxiousness - Anxiety has a negative impact on the part of the brain that manages
creativity and communication skills. For example, constant worries can hinder the ability
to concentrate on the information that is given or received.
2.9 CONCLUSION
2.11. REFERENCES
1. Asha Kaul. 2007. Effective Business Communication. Tata McGraw – Hill publishing
Company Limited
2. M Ashraf Rizvi. 2008. Effective Technical Communication. Tata McGraw – Hill
publishing Company Limited.
3. Meenakshi Raman and Sangeeta Sharma. 2011. Technical Communication Principles
and Practice. Oxford University Press..
4. Leena Sen. 2007. Communication Skills. Prentice-Hall of IndiaPvt Ltd.
5. Lesley Lanir. 2010. English Teaching Professional: Learning Disability, Issue 7,
pp.34-35, Macmillan Publishers India Ltd.
K. Sai Krishna
LESSON: 3
LANGUAGE AND COMMUNICATION: SIGN
LANGUAGE AND BODY LANGUAGE
OBJECTIVES:
STRUCTURE
3.2. Introduction
3.3. Language and Communication
3.3.1. Definitions of Language
3.3.2. Definitions of Communication
3.4. Process of Communication
3.5. Barriers of Communication
3.6. Sign Language
3.6.1. Types of Sign Language
3.7. Body Language
3.8. Conclusion
3.9. Self-Assessment Questions
3.10. References
3.2. INTRODUCTION:
Etymology – The word ‘Language’ is derived from 13th century French word ‘language’
which means ‘what is said’, ‘conversation’ and ‘talk’: It has its roots from Latin word
‘Lingua’.
Communicative English-1 3.2 Language and Comm…
(2) The system of communication in speech and writing that is used by people of a particular
country or area. ( Source : Oxford Advanced Learner’s Dictionary)
(4) A language consists of symbols that convey meaning, plus combining those symbols,
that can be used to generate an infinite variety of messages (Bruce Goldstein).
We can define Language as a system of communication using sounds or symbols that enables
us to express our feelings, thoughts, ideas and experiments.
Taking into account its varied features, communication is defined in many ways. Here are
some definitions which try to explain its importance.
(1) Communication is the process by which we exchange meanings, facts, ideas, opinions
or emotions with other people.
(2) Communication is the exchange and flow of information and ideas from one person
to another; it involves a transmitting an idea, information, or a feeing to a receiver.
(3) Communication is the single most essential skill – Sir John Harvey
(5) Communication is the process involving the transmission and reception of symbols
eliciting meaning in the minds of the participants by making common their life
experiences(Baird [Link])
Language, beyond doubt, has made our lives more civilized, more sophisticated and more
meaningful. It has created new worlds, vistas and opportunities. The creative and purpose
use of language by literary artists enriched the complexion of life and has been on important
tool in socio-cultural, intellectual and spiritual development of societies.
Language played and continues to play a predominant role in the scientific and
technological development of the world. Of late, languages have become more and more
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dynamic by assuming newer dimensions in terms of their varied features such as grammar,
spelling, pronunciation and usage.
It has been a constant pursuit of man to explore the mysteries, complexities, subtleties and
nuances of language to better the ways and means of communication. In spite of its
remarkable progress, language communication is marred by certain inhibitions. The
consistent efforts of man have been successful in making language an indispensable tool for
communication but it remains a perennial business to make communication more innovative,
more purposeful and more resourceful. Krishna Mohan and Meera Banerji make the
following valid observation in this regard: “Though human society has progressed with
remarkable speed, the use of language for communication is still not free from ignorance,
prejudice and superstition” (2007).
At the same time, the purview of communication does not confine to mere language as
communication is both verbal and non-verbal. Verbal communication includes oral and
written communication while non-verbal communication includes signs, symbols and
gestures. But the ultimate purpose of communication is meaningful sharing of common
linguistic codes that make sense. Communication which is a dynamic interactive process
involves five steps. They are:
(1) Ideation
(2) Encoding
(3) Transmission
(4) Decoding
(5) Feedback
Precisely, the communication process can be represented in the form of a flow chart.
Each step in the process is equally significant for successful communication. The
following are certain fundamental features of effective communication.
(1) The most important features of effective communication are clarity and integrity of
the message to be conveyed.
(2) The communicator must know the purpose and objective of the message he/she wants
to achieve.
In the process of communication, it is also important to overcome the barriers that prevent or
control the progress or movement. Barriers are of different types such as :
(1) Psychological
(2) Physical
(3) Emotions
(4) Linguistic
(5) Interpersonal
1. Psychological: The mental framework or disposition of the speaker at times may alter the
process of communication. His personal inhibitions on the subject, preconceived ideas,
attitudinal traits and ego may distract him/her thereby causing failure of communication.
2. Physical: Physical discomfort caused by fatigue and pain may disrupt the communication.
Similarly the physical surroundings and ambience, if unfavorable, may become a barrier for
the speaker to communicate in an effective manner. Proper mental preparedness and physical
comforts are the vital factors in effective communication.
3. Emotional: Emotions such as anger, anxiety, stress and sorrow may affect the
concentration of the speaker. Emotion overtakes reason and hinders the process of
communication. Emotional balance is quite important in order to achieve the desired
objective of communication. Negative and uncontrolled emotions are to be checked to
facilitate better communication.
5. Intrapersonal Barriers: Each individual is unique in his own way in terms of individual
perception, assumptions, thinking and drawing inferences. Hence varied personal traits and
personality features play a significant role in communication. The remedy to overcome this
barrier is to keep in mind the listener or the receiver. One should bring in objectivity in one’s
outlook and take an unbiased stand-point while communicating. Meenakshi Raman and
Sangeetha Sharma offer the following remedies to overcome the interpersonal barriers:
(1) Be Non-judgemental
(2) Be empathetic
(3) Do not assume anything
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In the light of the fact that communication conveys thoughts, feelings and emotions to the
desired audience, every possible tool in the process of conveying is important. One needs to
possess the four communication skills namely Listening, Speaking, Reading and Writing.
They are not merely skills but abilities required to become good communicator. For all the
skills, language is an important device. Listening and Reading are considered to be receptive
skills and speaking and writing are the productive skills. The ultimate objective of each skill
is either to receive or convey communication. Proficiency, fluency and ability in a particular
language enables a person or individual to be an effective communicator. Language and
Communication are not to be treated as separate entities as they are interdisciplinary and
interdependent.
The general notion held by each one of us is that language is merely words, sentences,
phrases, clauses and expressions. But it is only verbal aspect of communication. Non-
Verbal communication refers to all communication that occurs without the use of words.
Before the advent of language, the primitive and prehistoric man used signs and symbols to
communicate messages. In fact language is defined as a system of communication using
sounds and symbols that enable us to express our feelings, thoughts, ideas and expressions.
There exists a language which uses manual communication and body language to convey
meaning as opposed to acoustically conveyed sound patterns.
Having discussed the dominant aspects of language and communication, let us take a
look at some of the rudimentary features of sign language and body language.
One of the vital features of a language is cultural transmission. Human language is not
genetically inherited but it is culturally transmitted. For a child to acquire language, language
speaking environment is quite essential. Language is not an inbuilt skill, either it is acquired
or learnt. Acquisition depends on the environment and a normal child is expected to acquire
language by virtue of the exposure before he/she starts learning a language in an institutional
environment/setting. A normal child is one who is physically fit and whose cognitive abilities
are sound to acquire the nuances of language.
A child who is deaf cannot, unlike a normal child, acquire a language. He/She receives
communication thought gestures or sings, George Yule in The Study of Language observes:
Just as most children of English-speaking or Spanish-speaking parents naturally acquire
English or Spanish at a very early age, so the deaf children of deaf parents naturally acquire
signs (or sign language).If the deaf child is brought up in America he/she will acquire
American Sign Language (ASL) or Ameslan .
Recent studies in Ethnology indicate that there are at present 137 sign languages. It is
also interesting to know that as many as two million use sign language in the United States of
America. But Sign Language in the U.S.A. is discouraged in educational institutions. There
are certain inhibitions to treat Sign Language as language as it hardly possesses most of the
characteristic features of a normal language.
Communicative English-1 3.6 Language and Comm…
There exists a general tendency to treat gestures and signs equally. Fundamen- tally,
both signs and gestures include the hands (with other parts of the body) but they are different.
Sign is like speech and is used instead of speaking, where as gestures are mostly used while
speaking”.
(1) Making a downward movement with one hand while talking about not doing very
well in the class.
(2) Making a twisting motion with one hand as you describe trying to open a bottle or jar.
( Source: The Study of Language, George Yule)
Therefore, Gestures are part of the communicative act being performed. On the other
hand, actions such as waving one’s hand, keeping thumbs up and putting the pointed finger
on the lips to indicate farewell/greetings, victory, keep quite, which are also part of non
verbal behaviour, are not gestures but emblems. Emblems function as fixed phrases and
don’t form part of the speech. Emblems vary from place to place mostly depend on social
knowledge. Gestures are of three types, namely:
(1) Iconics
(2) Deictics
(3) Beats
Iconics are gestures that seem to be a reflection of meaning. E.g. Someone says: ‘I need a
small piece of paper’ by showing the part of the hand or palm. The gesture adds to the
meaning and the communicated message is accomplished through speech and gesture
combined.
Deictics: are gestures used to point out. E.g. Showing a book and saying “This book is
interesting” or “Would you like to read this book?”.
Other quick movements of hand or fingers are described as beats. Even beats are part and
parcel of the speech, as they accompany speech. George Yule writes: “When hand
movements are used in order to ‘speak’ we can describe them as a part of Sign Language’
(1996).
As far as Sign Language is concerned, there are two broad categories namely, Alternate
Sign Languages and Primary Sign Language.
Alternate Sign Language involves the use of hand signals developed by speakers to
communicate in a particular context where speech cannot be used. (Source: George
Yule, 1996). One of the ideal examples is the use of sign language by Buddhist or Jain
Monks as they observe rules of silence.
On the other hand Primary Sign Language is the primary language of a cross section of
people who do not use a spoken language and who are physically incapable of producing
spoken language. Hence the sign language for them is their first language.
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The Primary Sign Language is widely used among deaf communities in France and
Britain. British Sign Language (BSC) has its own features which distinctly vary from French
Sign Language (SLF).
Sign Language is not merely for the deaf, for it has been judiciously used for conveying
messages in a more meaningful and convincing manner. Signs become effective visual tools
to enhance the quality and meaning of the message.
In day to day communication, signs play a significant role as they speak a universal language.
For example, the signs used for Toilet, traffic rules and precautionary warnings such as
danger and radiation are easily recognizable. The following are some of the advantages of
visual signals.
Sign Language inspite of the useful features, has certain limitations such as:
Basic ideas are communicated, but they are not so comprehensive.
Involvement of skill – certain contexts may not permit pictures/signs in
communication.
Verbal communication can be altered but sign language once used cannot be altered
or corrected.
There is every likelihood that sign language may be misunderstood .
signs and body language equally or rather more eloquently, convey the message. James Borg
in his book titled Body Language (2008) says that body language or non-verbal language
powerfully communicates the following:
Body Language includes every aspect of our appearance, from what we wear, how we
stand, look, and move to our facial expressions and physical habits such as nodding the head,
jingling change in the pocket, or fiddling with a necktie. Our use of space and gestures are
other key indicators.
The language of the body is more conspicuous and clear. Words can masquerade (hide)
our feelings and emotions, but the body discreetly reveals the intentions. Sigmund Freud, a
noted psychologist, makes the following observation: “He that has eyes to see and ears to
hear may convince himself that no mortal can keep a secret. If his lips are silent he chats
with his fingertips: betrayal oozes out of him at every pore”.
Now let us take a look at the role of different parts of the human body in communication.
Before examining their role it is important to perceive that all the movement of body in the
process of communication are guided by our thoughts, feelings and emotions. Watzlawick
and associates comment: “You communicate just by being. Nodding your head, blinking our
eyes, shrugging shoulders, waving hands, and other such physical activities are all forms of
communication”.
(a) Personal Appearance: The personal demeanor of a person speaks volumes about the
individual’s personality and attitude. Though at times, appearances are deceptive, personal
appearance includes being decently dressed which is a sign of expression. Moreover, one’s
own appearance is a source of confidence which enables to communicate more vehemently
and effectively. The formal dress of a policeman or a solider brings him pride and
confidence. More so, personal appearance and a feel good situation about one’s own
appearance is a morale booster.
(b)Posture: Posture of a person refers to the way one stands, sits and walks. It indicates the
attitudinal traits of a person in plentitude. They include both positive aspects and the
negative qualities. In formal contexts a bad posture of the speaker may create an adverse
impression, however effective the content may be. Content and delivery mismatch will make
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the process of communication dismal and appalling. The posture of a person reflects the
spirit, preparedness, confidence and energy. The following are some of the examples of
attributes reflected though postures.
(c) Head: Head is one of the key indicators in non-verbal communication. Holding the head
high is a symbol for honour and self respect. But bent head reflects one’s bashfulness,
diffidence and nervousness. Nodding of the head or its movement from right to left side is an
indicator for agreement and disagreement respectively. At the same time a jerk of the head
indicates rejection or agreement depending on the context. Nodding is suggestive of respect
given to the speaker.
(d) Face: “Face is the index of the mind”. As rightly said, the face reflects one’s emotions,
feelings and thoughts. The face has its own language, which at times, is difficult to decipher
and comprehend and which at times is distinctly expressive. The following are considered to
be the six basic expressions. Happiness, Disgust, Anger, Surprise, Fear, Sadness. (Source:
Meenakshi Raman)
The face, at a given point of time, is capable of multiple expressions. The word ‘face’ is
found in a good number of idiomatic expressions such as:
(e) Eye Contact: It is believed that the language of the eyes speaks for itself and is
expressive. Eyes can smile, scorn and show varied feelings such as kindness, concern and
empathy. In fact-to-face communication, eye contact is a crucial indicator. R.C. Bhatia
observes that “The eyes, along with the eyebrows, eyelids and the size of the pupils
communicate deepest feelings”.
(source: Business Communication by R.C. Bhatia, 2nd Edition)
3.8. CONCLUSION:
The lesson has briefly acquainted you with the dynamic nature of communication. The
definitions of communication tell you that in communication you deal with ideas. But these
ideas cannot be communicated unless you code them appropriately in words, or in signs, or in
symbols. The process of communication tells you that there are several elements that play an
integral part to make it interactive. Unless these elements are effectively dealt with, the
impact of communication may be lessened. Non-verbal communication is an integral part of
us and helps in communicating effectively. The way an individual positions himself, holds
his hands, tilts his head, all transmit volumes about the individual. As mentioned in the
previous lesson, it has been found that the listener pays heed to the verbal content only 7% of
the time, 38% of the time his attention focuses on voice articulation and modulation, and 55%
of the time his attention centres on body language or body sport if all these three components
are in harmony, the listener has no problem in grasping the import of the message. If there is
some dichotomy between the two, it creates conflict in the mind of the listener and he
believes the voice modulation and the body language more than the words.
1. Define the terms ‘language’ and ‘communication’ and distinguish between them.
2. Consider communication as a dynamic interactive process.
3. Enumerate the features of effective communication
4. Discuss the barriers for effective communication and suggest suitable remedies to
overcome the barriers.
5. Distinguish the terms ‘gestures’ and ‘signs’ with your own examples.
6. What is sign language and what are its types?
7. Give an account of visual and audio signals with suitable examples.
8. Discuss the various aspects of body language.
9. ‘Face is the index of the mind’ – Elucidate.
10. What aspects of an individual’s personality are reflected through one’s
body language?.
11. ‘The language of the eyes is more expressive than the language of the words”.
Comment.
3.10. REFERENCES
STRUCTURE OF LESSON
4.1. Introduction
4.2. Language Functions
4.3. Language Expressions
4.4. Greetings and Leave-Takings
4.5. Introducing oneself and others
4.6. Inviting and Responding
4.7. Seeking Permission and Giving/Refusing Permission
4.8. Making Requests
4.9. Asking questions
4.10. Conclusion
4.11. Self-assessment Questions
4.12. Exercises
4.13. References.
4.1. INTRODUCTION
The communicative approach to teaching and learning English lays “major emphasis on
the communicative purpose of a speech act. It focuses on what people want to do or what they
want to accomplish through speech” (Finnocchiaro and Brumfit, 1983). It does not take up
grammatical structures or grammar rules as its teaching units but the social-linguistic
functions of language that help achieve a specific purpose in communication.
Communicative English -1 4.2 Verbal and Non-Verbal…
Greetings, apologies, gratitude, etc., are some of the communicative purposes. They are
expressed through:
fixed expressions like “Good morning”, “Good evening”, Sorry about that”, “Thank
you”, “I am really much obliged to you”, etc.,
communicative expressions are like “How’s your mother now?” or “Shall we meet
next week?”
The language functions are: making requests, showing concern, offering help, agreeing or
disagreeing, asking for opinions, inviting, etc.
While the basic functions to be expressed depend solely on the purpose(s) of the
speaker, the specific notions depend on three major factors: (a) the functions, (b) the elements
in the situation, and (c) the topic being discussed. The elements in the situation are:
1. The persons or participants involved in the speech act. What ages are they? Are they males
or females? How many people are there? What are their social roles? Is the relationship
such as mother-child, student-teacher, doctor-patient, and superior- subordinate? What are
their attitudes towards each other? Are they friendly, opposed to each other, strangers, or
acquaintances?
2. The place where the conversation occurs. Is it in a house, at the railway station, at a bank
counter, in an office, hospital, or in a library? Should it be a whisper, normal voice, or
should it be brief or sustained?
Different linguists have listed language functions under different groups. Many
Finnocchiaro (1979) places functional categories under the headings – Personal,
Interpersonal, Directive, Referential, and Imaginative. In this lesson we deal with mostly
Interpersonal and Directive functions.
In language there is a range of expressions to be used within a single function from which
one chooses an appropriate one. In our own language, we have the correct idea when to use,
what and how. But in a second or foreign language, which has a different culture, a learner
needs to know more about expressions, choices and situations.
For example, an invitation could be
as formal as:
I’d like to invite you to dinner.
Do please come to the anniversary dinner we are hosting.
and as informal as:
Hi, what are you doing this evening? Join me for dinner at Taj Hotel, will you?
The choices of specific notions depend on the relations or occasions such as formal
and polite/informal and familiar or casual.
There are certain “neutral” expressions like apology, gratitude (e.g. Sorry, Thank
you).
While using them it doesn’t matter who you are talking to, or when, or where. These are
the same with all and in all such situations.
You know from your general social sense when a situation is formal or informal. That
determines what kind of language you will use. Look at the following:
Situation Language
Formal Formal and polite
Informal Informal and casual or familiar
Neutral Neutral, neither very formal nor very casual.
Patterns Responses
Hello, how do you do? Hello, how do you do?
Hi Sam, nice to see you. So am I.
Good morning / afternoon Good morning / afternoon / evening
Hello, how are you? Pretty fine, thanks.
How are things? Fine / excellent / nice.
How is life? Fine / excellent / nice.
I trust all goes well with you. Fine / excellent / nice.
Patterns Responses
See you soon Good bye/bye
I’ll be in touch See you soon
It was nice meeting you, That’s quite all
but I’m afraid I’ll have right.
to go now
I must leave. I hope I hope we can meet
you’ll excuse me. again soon
When you meet a stranger, you have to introduce yourself before you start speaking to
him on other issues.
Sometimes, you may have to introduce your companions to your friends or relatives
or colleagues who meet you.
In an official set up, the act of introducing is a formal affair
and among equals, it is informal
but whatever be the situations, your expression should signify joy at meeting the
person.
Dialogue (formal)
(Mrs. Veena Thomas walks up to Mr. Ajay Sarkar, an employee in the bank where she has
just started work)
Centre for Distance Education 4.5 Acharya Nagarjuna University
Mrs. Thomas: Good morning! I’m Veena Thomas. I’ve joined the bank today as an assistant
accounts officer. I was with a private finance company in Trichy earlier.
Mr. Sarkar : (rising to his feet): Good morning! I’m happy to meet you. I’m Ajay Sarkar,
and I’m a manager in the housing loans division. Welcome to our bank!.
Mrs. Thomas : Thank you, Mr. Sarkar. Very nice meeting you too.
Like the patterns of inviting, there are also expressions of accepting or rejecting an invitation.
When you decline an invitation, choose courteous expressions
to convey the idea that you are not able to attend
give reason - because of some unavoidable preoccupation,
you have to mention explicitly the reason.
SAMPLE DIALOGUE – I
Senthil: My sister’s betrothal is fixed on this Sunday. Would you like to attend
it? I’ve invited some of my classmates.
Sunit: Thank you. I would be simply delighted to attend it. At what time is
the actual function?
Senthil: Evening five followed by dinner at 8.
Sunit : Well, I’ll be there at 4 pm.
Task:
II Invite a friend to your College Day Function.
III Invite your friend to join a picnic party.
Seeking permission involves use of some specific expressions with a tinge of politeness
on the part of the seeker. The response may be either positive or negative. In case the
permission is declined, it should be done politely with a brief explanation as why the
permission is turned down.
SAMPLE DIALOGUE – I
Task:
Requesting permission from the Principal to conduct a quiz programme.
Requests are formal or informal depending on the relationship of the participants and the
context of the situation. When one talks to seniors, elders, and strangers, one makes formal
requests. When talking to equals/friends, people who are close to oneself, one makes informal
requests.
Informal requests
Do you mind calling the police from your cell phone?
What’s the matter, please?
Will you please come as soon as you can?
Can you please take care of the police till then?
No sir, do you mind waiting a little more?
Can you please give us any more information?
Do you think I could use your telephone,please?
Could I ask a favour of you?
Excuse me, could you help me, please.
Formal requests
Could you please come immediately?
Would you mind taking him to hospital please?
Could you please let us go?
Would you please come to the police station tomorrow morning?
Could you possibly help us with this man’s body?
Communicative English -1 4.8 Verbal and Non-Verbal…
Responses to requests
Yes? OK---------
Yes,--------
I’m sorry, I don’t know.
No, I’m afraid not.
Certainly, I shall be glad to help.
Sure. I’d be glad to help.
Of course, by all means.
A. Here are a few situations. Judge them to be formal or informal and write down
appropriate requests. The first one has been done for you as an example:
1. You need some medicines. Your friend is going to the market. Ask him/her to get
the medicines for you.
2. You have to return some books to the library. But you haven’t finished working on
them.
B. Working in pairs, write and enact the following situations in the form of brief dialogues
choosing appropriate expressions from those given above.
a. Mr. Joseph has just arrived in Guntur and asks a traffic policeman for directions to a hotel
b. where his office has made arrangements for his stay.
c. Chandra requests her neighbour, Madhu, to teach her to bake a cake.
d. Priya goes to the head of her department with a request for a day’s leave.
Dialogue (formal)
(Vikram is filling in a form at a railway booking counter when his pen stops writing. He
turns to a stranger standing next to him and requests her to lend him a pen.)
Vikram: I’m sorry to bother you, but I need your help. My pen is not writing. May I
borrow yours, please?
Stranger: Certainly. Here, you can use this pen.
Vikram: (Uses the pen and returns it to its owner): I’ve completed filling in the form.
Thank you very much.
Stranger : You’re welcome!
Centre for Distance Education 4.9 Acharya Nagarjuna University
Closed questions are usually answered with ‘yes’ or ‘no’ e.g., Is he a swing bowler? Do you
know French?
In social context, asking straight questions lacking in politeness is never liked.
A question should be couched in politeness and
it should not cause embarrassment either to you or the other person.
A question is generally asked for seeking information or clarification. It has certain other
functions as well. Some of them are as follows.
4.10. CONCLUSION
In this lesson we have explained the communicative purpose of language. The language
expressions we use depend on the context, the topic, the participants and their relationships.
Accordingly we can use formal or informal expressions. The language functions discussed in
this lesson are greetings and partings, conversation starters and closers, introducing oneself
and others, extending invitations and accepting or declining them, seeking permission and
giving or refusing permission, making requests and asking for directions. The next lesson
will describe more functions of language.
4.12. EXERCISES
I. Introducing Others.
Sample Conversation
RAKESH: Hello, Rahim nice to see you again, How do you do?
RAHIM : How do you do?
Communicative English -1 4.10 Verbal and Non-Verbal…
SAMPLE DIALOGUE
Aysha : Sajida, we are planning to go on a picnic to Sathanoor Dam. Why don’t you
join us? My mother wanted me to invite you.
Sajida : That’s really good. When do you propose to go?
Aysha : This Wednesday, a public holiday.
Sajida : I’m afraid I shall not be able to join you. We are planning to go to our
village. My grandmother has invited us. So you may excuse me.
Aysha : Doesn’t matter. I shall inform my mother.
SAMPLE DIALOGUE
(Nirmal Kumar, a student meets the Principal.)
Nirmal Kumar: Good Morning, sir. Today is the last day for the payment of
examination fees. The M.O. sent by my father a week back hasn’t
reached me yet. My mother, however, is coming tomorrow with cash.
Would it be possible for me to pay the fees tomorrow?
Principal : I’m afraid, Nirmal, I can’t help you. The University rules are strict.
The only possibility is that you’ve to pay the fees with a fine of Rs. 5
for every paper.
Nirmal Kumar : Thank you sir, That’s enough. I’ll pay the fees tomorrow with fine.
Principal : Don’t mistake me. I’m rule-bound.
Nirmal Kumar : I understand your difficulty, sir. Thank you.
Centre for Distance Education 4.11 Acharya Nagarjuna University
Dialogue (informal)
(Vimal asks her friend Aman if he could get an application form from the passport office)
Vimala : Aman, could you do me a favour, please? I’d like you to pick up a
passport application form for me on your way back from office.
Aman : Sure, I’ll do that today.
Vimala : Hope it won’t be a problem.
Aman : Of course not! No problem at all.
Vimal : Thanks!
Aman : Not at all.
4.13. REFERENCES
STRUCTURE
5.1. Introduction
5.2. Making a Complaint
5.3 Expressing sympathy
5.4. Apology and Gratitude
5.5. Congratulations, Praises and Compliments
5.6. Directions and Instructions
5.7. Agreeing and Disagreeing
5.8. Seeking and Giving Advice
5.9. Conclusion
5.10. Self-assessment Questions
5.11. Exercises
5.12. References
5.1. INTRODUCTION
In the previous lesson we have examined some language functions and explained the
language expressions to perform them. In this lesson, we examine some more language
functions such as complaining, suggesting, advising, persuading, sympathizing,
complimenting, agreeing/disagreeing, seeking and giving advice. The patterns of language
expressions and the responses are also presented.
Some expressions used in both formal and informal situations to make complaints are
given below. Use the right intonation while repeating them.
a. I’m sorry to trouble you. But there’s a problem I’d like to speak to you about.
b. It would help if you could have the leaking pipe repaired.
c. That’s very kind of you.
d. I hope you didn’t mind.
e. I have a complaint to make.
Communicative English-1 5.2 Verbal and Non-Verbal…
2. Working in pairs, write and enact the following situations in the form of brief dialogues
choosing appropriate expressions from those given above.
a. Mr. Nigam has by mistake been sent a huge bill by the telephone department for calls
made on another number. He goes to meet the official in charge of billing at the
Bharat Sanchar Nigam office in his area and make a formal complaint.
b. Maria finds that her sister has forgotten to feed the parrot that she left in her care
while out of station. She calls her on the telephone and complains.
You should express sympathy for your friends, relatives and colleagues when they meet
with misfortunes like failure in exam, losing job, loss in business, demise of someone in the
family etc., which sometimes may put them in a traumatic condition and a few sympathetic
words may produce a healing effect and keep your relationship rooted.
Sujatha: Hello, Elizabeth, what’s the matter? You’ve not been coming to college for
the past one- week. I heard that there was some tragedy in your family.
Elizabeth: Yes My aunty passed away. She was so loving and affectionate to us.
Sujatha: I’m so sorry to learn about her sudden demise. How did she die?
Elizabeth: She had a massive heart attack
Sujatha: I can’t find words to explain my deep feelings. I remember to have met her
once in your house. She was so lovely. I can easily understand your feelings.
Please bear the loss.
Exercises
1. Look at some expressions used in both formal and informal situations to express
agreement and disagreement, and to seek clarification on something. Read each item and
repeat it, using the right intonation.
Apology and regret are expressed when one makes a mistake, or hurts someone, or if
something wrong takes place for which one is responsible.
Gratitude is expressed when someone does something good for us, helps us, gives us a
gift or treats us nicely.
Formal and informal ways of expression depend on the relation of participants and the
context of the situation.
Expressing apology
I am extremely/really/very sorry madam.
I am sorry.
I apologize for my ------------.
Please accept my apologies.
It’s my fault. Sorry.
Responses to apologies
That’s all right/OK.
Don’t worry about that. It’s not your fault.
Not at all. (Denying the fault)
So you should be. (not forgiving)
An offer of amends may be needed. For example, “Let me pay for the damage./How can I
correct it?”
Excuses may be offered. For example, “I couldn’t help it because-----------./I wanted to come
on time but----------.”
Expressing regret
I shouldn’t have been so careless.
I should have been more careful.
How could I not think of it?
I am usually particular about things. But this time, some how--------------
I’m afraid I have committed a blunder.
That was really a lapse on my part.
It was an oversight. I will be more careful in future.
Communicative English-1 5.4 Verbal and Non-Verbal…
Informal expressions
Thank you.
How thoughtful! What would I do without you?
Thanks a lot.
Thanks.
When leaving someone who has just treated or entertained us, we usually say
Thank you very much for-------
the wonderful evening.
the delicious meal.
lovely music.
the nice treat.
or other such expressions.
The usual response or answer is: “It was my/our pleasure.”
Responding to gratitude
You are welcome.
It’s all right/It’s OK.
Think nothing of it.
I am glad I could help.
I am glad you like it.
Don’t mention it, please!
It was a pleasure/My pleasure.
Tasks:
Apologies: Express apologies and respond in the following situations.
1. Forgetting the birthday of a dear one.
2. Giving someone a wrong telephone number.
3. Disturbing someone during work, sleep, holiday, etc.
Some Expressions
Informal Responses
Well done! Thank you very much.
Congratulations! That’s very kind of you
Fantastic /Excellent! That’s good of you.
That’s great. Thanks
Formal Response
Let me congratulate you.
Please accept my congratulations. Thank you very much
Allow me to offer my congratulations.
Well done, sir. Congratulations.
Responding to praises
Thanks.
I am really grateful.
Thank you very much.
It’s kind/nice of you to say so.
Thank you for calling (telephone); thank you for the visit (home/hospital)
Oh, I wouldn’t say/expect/imagine that.
It is a pleasant surprise, Sir; I really did not expect such a high increment (Salary);
thank you sir.
Responding to compliments
Really? How nice of you to say that.
Thanks.
I’m glad you like it.
It’s kind of you to say so.
A. Work with a partner and tell what he/she is good at. Respond to the partner’s praise about
the following.
1. Painting
2. Playing the guitar
3. Playing tennis
4. Dancing
5. Making kites
B. Give compliments to friends, family anyone you think of about the following. Also give
responses to the compliments.
1. New car
2. A data storing gadget: pen drive
Centre for Distance Education 5.7 Acharya Nagarjuna University
One needs to be careful in giving and following instructions and directions. Also, while
making suggestions, one has to take into account what others want. Suggestions, which
include the other participants in the conversation and are polite, will be accepted more easily.
At the same time, one also must see that they are made confidently for others to take note of
them. Whereas for instructions and directions, imperative sentences like “Take left, then
walk a few yards to turn on your right”, etc. are used, in suggestions which include other
people, questions such as “Shall we-------“ or “Why don’t we”, etc. are used.
Examples
Giving directions:
Yes! Walk up to the next street signal in the same direction as you are, take a turn on your
right, and then walk till you come to a white building. This office is one the 4 th floor of the
white building.
B. Another example of giving directions to a person who wants to find the nearby shoe shop.
If you go left for a few meters from here, and then take the lane on the right, keep walking
and look for the medical store which is just next to the big shoe shop.
Expressing agreement
I (quite) agree.
You are absolutely right
Perhaps you’ right
I think so too.
I am with you there.
Communicative English-1 5.8 Verbal and Non-Verbal…
Oh yes, certainly.
Can anyone agree less with that?
Yes, I can’t help thinking the same.
Expressing disagreement
I don’t’ agree with you/this view.
I disagree entirely. (strong)
I wouldn’t say that.
I don’t know about that.
Do you think so? Why?
Oh come on, you can’t be serious!
I/we don’t see it the way you see it.
I’m afraid, I’ll differ with you on that point.
I’m sorry, but I can’t agree with you there.
I’m afraid, I can’t accept the idea.
2. Working in pairs, write and enact the following situations in the form of brief dialogues
choosing appropriate expressions from those given above.
a. Two persons discuss the issue of euthanasia. They agree on some points and disagree
on others.
b. Ms Anjali Majumdar is giving a talk on the first topic in your physics textbook. You
have a doubt and would like Ms Majumdar to explain a point she has made before she
continues her lecture. You ask for clarification politely.
Exercises
Here is an example of a conversation containing agreement and disagreement.
The importance of English language
Advice can be solicited (asked for) or unsolicited. Usually, if advice is sought from
someone, the listener is in a mood to take it or consider it. Unsolicited advice invites
problems many times, though at times it may be welcome.
Exercises
5.9. CONCLUSION
In today’s world of globalization of business and education, the need for learning English
effectively is being felt more than ever before. In this lesson and the previous one we have
examined the most common of the language functions. We have gone through conversations
in various social contexts, in formal and informal situations. We have also listed the
expressions used within the particular communicative function. This will help in learning
English for communication in day-to-day life. These are only some of the ways in which
language function in a society.
5.11. EXERCISES
Exercise – I: Complaining
Mrs. Nair : Good evening, Mr. Shamim. I’m sorry to trouble you, but there’s a small
problem that I want to speak to you about.
Shamim : What is it, Mrs. Nair?
Mrs. Nair : There seems to be a leak in your bathroom pipe and the water seeps through
the roof of our flat downstairs. Could you have the pipe repaired, please.
Shamim : Oh, I’m terribly sorry. I knew the pipe had a leak somewhere, but I didn’t
realize that it was causing damage to your flat. Please forgive me. I’ll
have the pipe repaired immediately.
Mrs. Nair : That’s very kind of you, Mr. Shamim. I hope you didn’t mind my bringing
up this matter.
Shamim : Oh no, Mrs. Nair. I’m glad you brought the problem to my notice. I
wouldn’t have known about it otherwise.
Centre for Distance Education 5.11 Acharya Nagarjuna University
(Kamala drops in at the local youth club to watch a group of young people rehearse for a
play they plan to put up shortly.)
Kamala : That was very entertaining. I enjoyed every minute of the play.
Maya : Thank you, Kamala, for sitting through our rehearsal.
Nasir : Any suggestions, Kamala? We have been at this for so long and have
stopped seeing things clearly.
Kamala : Well, first I suggest that you could think of another title for the play. I don’t
think the present title is either interesting or suitable.
Maya : That’s a good suggestion. What’s your second suggestion, Kamala?
Kamala : In my opinion, Maya, the character of the old woman whom you play could
appear at the end of the play to say why she behaved as she did. Do you
think it will be possible?
Nasir : Why not? We’ll try that one out. Anything else, Kamala?
Kamala : No, that’s all. I really feel you have a wonderful play there.
Maya : Thanks a lot, Kamala! You have been of great help.
5.12. REFERENCES
STRUCTURE
6.1. Introduction
6.2. Listening
6.3. Hearing versus Listening
6.4 Purpose of Listening
6.5. Common Myths about listening
6.6. Traits of a good listener
6.7. General Listening Types
6.7.1. Discriminative Listening
6.7.2. Comprehensive Listening
6.8. Specific Listening Types
6.8.1. Informational Listening
6.8.2. Critical Listening
6.8.3. Empathic Listening
6.9. Other Listening Types
6.9.1. Appreciative Listening
6.9.2. Rapport Listening
6.9.3. Selective Listening
6.10. Listening Subskills
6.11. Listening Barriers
6.11.1. Psychological Barriers
6.11.2. Environmental Barriers
6.11.3. Emotional / Personal Barriers
6.11.4. Linguistic / Semantic Barriers
6.11.5. Linguistic / Semantic Barriers
6.12. Overcoming Listening Barriers
6.13. Effective Listening
6.14. Benefits of Effective Listening
6.15. Conclusion
6.16. Self-Assessment Questions
6.17. References
Communicative English-1 6.2 Listening
6.1. INTRODUCTION
Language skills are divided into 1. Receptive skills and 2. Productive skills. Receptive
skills include listening and reading while the productive ones are speaking and writing.
Language skills could also be divided into aural and graphic ones. The aural skills deal with
listening and speaking ability while the graphic skills focus on reading and writing. This
lesson deals with the listening skills, hindrances to effective listening and throws some light
on the techniques to improve the listening skills.
6.2. LISTENING
Listening is a skill of critical significance in all aspects of our lives--from maintaining our
personal relationships, to getting our jobs done, to taking notes in class, to figuring out which
bus to take to the airport. Regardless of how we're engaged with listening, it's important to
understand that listening involves more than just hearing the words that are directed at us.
Listening is an active process by which we make sense of, assess, and respond to what we
hear.
Hearing refers to the sounds that you hear, whereas listening requires more than that: it
requires focus. Listening means paying attention not only to the story, but how it is told, the
use of language and voice, and how the other person uses his or her body. In other words, it
means being aware of both verbal and non-verbal messages. The ability to listen effectively
depends on the degree to which these messages are perceived and understood.
Hearing is one of the five senses of a person and it is the ability to perceive sound by
detecting vibrations through an organ such as the ear. According to Merriam-Webster,
hearing is “the process, function, or power of perceiving sound; specifically: the special sense
by which noises and tones are received as stimuli.” In hearing, vibrations are detected by the
ear and then converted into nerve impulses and sent to the brain. A person who is unable to
hear has a condition known as deafness. Hearing occurs even in sleep, where the ear
processes the sounds and passes them on to the brain, but the brain does not always react to
the sound.
Building trust
People who listen are trusted more than those who grab the talking stick and barge straight
into chatter. Trust is the grease of changing minds and listening is the key.
Credibility
If you listen first to others and more to others, then your credibility with them (and with other
listeners) will go up. They are perceived as competent, capable and working with others
rather than against them. Good leaders are good at listening and good listeners are seen as
potentially good leaders.
Support
Listening alone is a good supportive activity that people appreciate, especially when they are
upset or otherwise concerned. Listening shows respect and empathy for other people. By
listening, you are sending a message that says 'You are important to me. I respect you.'
Listening thus boosts their sense of identity.
Information
Listening gives you lots of information that can be useful, both now and in the future.
Especially if you can guide what the person is saying, you can achieve much with very little
talk.
Reciprocation
Very significantly, if you listen to other people, they are more likely to listen to you. From
the exchange principle, your support of them obliges them to return support to you, which
you can then use to achieve your goals.
Listening to grow
Listening skills are important in growth, in terms of emotional development and intelligence.
When people speak to you, you may have the instinctive reaction to judge them for what they
say or what they represent to you. This reaction, however, may be opposing to emotional and
intellectual growth. By judging someone you allow your own thoughts and opinions about a
particular subject to dominate your mindset, without listening to the other person and taking
everything they communicate into account. By listening effectively, however, you are able to
see where they come from and perhaps understand why they see things from a certain
perspective, and this may show you some flaws in your own opinions, allowing you to learn
and grow through the experience.
To better understand what it takes to be a good listener, we must discard the following
common myths associated with listening.
Truth: Being a good listener requires a conscious effort. You must keep your mind constantly
engaged and in gear.
Communicative English-1 6.4 Listening
Myth – 2: ‘I am a good listener because I always get the facts and figures straight.’
Truth: You may be a selective listener. You listen to the facts and figures, but do not hear or
comprehend the rest of the information, such as questions raised, emotions of the speaker,
context, opinions, and ideas discussed.
Truth: A good listener does not hesitate to interrupt if the speaker’s information is unclear.
You must be an inquisitive listener to be an effective listener.
Truth: If you constantly parrot people’s statements back to them, they will think you are slow
or – even worse – proud. It is good to repeat the key information and ask the speaker to verify
it, but do not rephrase all the comments.
Although acquiring the skill of active listening needs much effort, it is not impossible. A
few guidelines are given in the following paragraphs. Some actions might seem unnatural and
forced but can be inculcated with practice. For example, it is very difficult to be patient with
a speaker if he/she appears to be irrational and illogical. However, we must be tolerant in
such circumstances. The guidelines suggested here will definitely help develop an attitude of
tolerance and understanding.
Being Non-evaluative
The verbal and non-verbal behavior of an active listener will suggest to the speaker that
he/she is being properly heard and understood. It should not, however, indicate what one
thinks about the person. The purpose is to communicate, overlooking the qualities of the
ideas, attitudes, and values of the speaker. In other words, the speaker is not to be evaluated
for his/her personal qualities. Our behavior should convey the impression that we accept the
speaker without making any judgement right or wrong, good or bad, suitable or unsuitable.
Paraphrasing
To clarify a point, one can simply paraphrase what the speaker has said and enquire from
the speaker whether one has heard it accurately. Use phrases like the following ones to ensure
that the information has been paraphrased correctly:
Reflecting Implications
To reflect on the implications of what has been said, it is necessary to go a bit beyond the
direct contents of the speaker, indicating appreciation of his/her ideas and what he/she is
leading to. This may encourage the speaker to further extend the ideas. The listener’s aim
Centre for Distance Education 6.5 Acharya Nagarjuna University
here is to reflect eagerness and zest by verbal or non-verbal means, thereby giving positive
feedback. Phrases such as the following can be used:
If this technique is used to change the direction of the speaker’s thinking, by showing
one’s cleverness in suggesting ideas that the speaker has not thought of before, it creates
distrust between the two parties. However, if the technique is used with the genuine intention
of understanding more, one can certainly help the speaker by boosting his/her confidence and
making him/her believe that the listener has grasped the content well.
Sometimes, one has to go beyond the explicit feelings and content of what is being said to
unravel the underlying feeling, intentions, beliefs, or values that may be influencing the
speaker’s words. The listeners must try and empathize or identify themselves with the
speaker, to experience what they feel. One can express one’s sentiments by using phrases
such as:
If I were in your place, I would not have handled the situation so well.
That must have been a satisfying experience.
If I were in such a situation, I would have sought the help of seniors.
If that had happened to me, I would have been upset.
In reflecting the speaker’s covert feelings, one must be careful not to overexpose the
speaker, by coaxing them to admit more that they desire. We should also avoid suggesting to
the speaker that the feelings we reflect are what ought to be felt by the speaker in such a
situation. This would make the speaker feel evaluated. Acceptance is conveyed more by
one’s manner and tone than by words.
In a situation where we have not heard or understood enough yet to respond with empathy
and understanding, we must prompt the speaker to give more information. Phrases such as the
following can be used:
While it is useful to ask questions, one should guard against asking too many. This may
lead speakers to suspect that rather than seeking information, one is interrogating or
challenging them.
When we want a speaker to expand on his/her subject, we must ask open-ended questions,
which require more than a straight yes or no answer. Open-ended questions encourage a
speaker and help the listener gain more information. For instance, ‘What solutions have you
Communicative English-1 6.6 Listening
thought of?’ is open-ended, whereas ‘Have you thought of this solution?’ is not. Avoid
probing and create supportive, trusting climate, which helps the communication move
smoothly.
The listener must keep statements and questions short and easy to understand.
Responding Non-verbally
Listeners can show active interest by adopting certain postures and sending non-verbal
signals that communicate their interest in what the speaker is saying. These include regular
eye contact, body leaning slightly towards the speaker, head nods, and a slightly tilted head.
Occasionally, certain receptive utterances such as ‘yes’ and ‘ur-hum’ can also be used to
indicate that one is following what the speaker is saying, while being careful not to overdo it.
Attentive silence is more effective than too many receptive utterances.
By giving such non – verbal signals, the listener helps the speaker feel more confident
and reflects interest and understanding. This also helps generate more trust between the
listener and the speaker.
The two main types of listening – the foundations of all listening sub-types are:
Discriminative Listening
Comprehensive Listening
Discriminative listening is first developed at a very early age – perhaps even before birth,
in the womb. This is the most basic form of listening and does not involve the understanding
of the meaning of words or phrases but merely the different sounds that are produced. In
early childhood, for example, a distinction is made between the sounds of the voices of the
parents – the voice of the father sounds different from that of the mother.
Being able to distinguish the subtleties of sound made by somebody who is happy or sad,
angry or stressed, for example, ultimately adds value to what is actually being said and, of
course, does aid comprehension. When discriminative listening skills are combined with
visual stimuli, the resulting ability to ‘listen’ to body-language enables us to begin to
understand the speaker more fully – for example recognizing somebody is sad despite what
they are saying or how they are saying it.
Centre for Distance Education 6.7 Acharya Nagarjuna University
Comprehensive listening involves understanding the message or messages that are being
communicated. Like discriminative listening, comprehensive listening is fundamental to all
listening sub-types.
In order to be able to use comprehensive listening and therefore gain understanding, the
listener first needs appropriate vocabulary and language skills. Using overly complicated
language or technical jargon, therefore, can be a barrier to comprehensive listening.
Comprehensive listening is further complicated by the fact that two different people listening
to the same thing may understand the message in two different ways. This problem can be
multiplied in a group setting, like a classroom or business meeting where numerous different
meanings can be derived from what has been said.
Discriminative and comprehensive listening are prerequisites for specific listening types.
Listening types can be defined by the goal of the listening. The three main types most
common in interpersonal relationships are:
In reality you may have more than one goal for listening at any given time – for example,
you may be listening to learn whilst also attempting to be empathetic.
Whenever you listen to learn something, you are engaged in informational listening. This
is true in many day-to-day situations, in education and at work, when you listen to the news,
watch a documentary, when a friend tells you a recipe or when you are talked-through a
technical problem with a computer – there are many other examples of informational
listening too.
Although all types of listening are ‘active’ – they require concentration and a conscious
effort to understand. Informational listening is less active than many of the other types of
listening. When we’re listening to learn or be instructed we are taking in new information
and facts, we are not criticizing or analyzing. Informational listening, especially in formal
settings like in work meetings or while in education, is often accompanied by note taking – a
way of recording key information so that it can be reviewed later.
Communicative English-1 6.8 Listening
When the word ‘critical’ is used to describe listening, reading or thinking, it does not
necessarily mean that you are claiming that the information you are listening to is somehow
faulty or flawed. Rather, critical listening means engaging in what you are listening to by
asking yourself questions such as, ‘what is the speaker trying to say?’ or ‘what is the main
argument being presented?’, ‘how does what I’m hearing differ from my beliefs, knowledge
or opinion?’. Critical listening is, therefore, fundamental to true learning.
Many day-to-day decisions that we make are based on some form of ‘critical’ analysis,
whether it be critical listening, reading or thought. Our opinions, values and beliefs are based
on our ability to process information and formulate our own feelings about the world around
us as well as weigh up the pros and cons to make an informed decision.
It is often important, when listening critically, to have an open-mind and not be biased by
stereotypes or preconceived ideas. By doing this you will become a better listener and
broaden your knowledge and perception of other people and your relationships.
Empathic listening involves attempting to understand the feelings and emotions of the
speaker – to put yourself into the speaker’s shoes and share their thoughts.
Empathy is a way of deeply connecting with another person and therapeutic or empathic
listening can be particularly challenging. Empathy is not the same as sympathy, it involves
more than being compassionate or feeling sorry for somebody else – it involves a deeper
connection – a realization and understanding of another person’s point of view.
Counselors, therapists and some other professionals use therapeutic or empathic listening
to understand and ultimately help their clients. This type of listening does not involve
making judgments or offering advice but gently encouraging the speaker to explain and
elaborate on their feelings and emotions. Skills such as clarification and reflection are often
used to help avoid misunderstandings.
We are all capable of empathic listening and may practice it with friends, family and
colleagues. Showing empathy is a desirable trait in many interpersonal relationships – you
may well feel more comfortable talking about your own feelings and emotions with a
particular person. They are likely to be better at listening empathetically to you than others,
this is often based on similar perspectives, experiences, beliefs and values – a good friend,
your spouse, a parent or sibling for example.
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Although usually less important or useful in interpersonal relationships, there are other types
of listening that we engage in.
When trying to build rapport with others we can engage in a type of listening that encourages
the other person to trust and like us. A salesman, for example, may make an effort to listen
carefully to what you are saying as a way to promote trust and potentially make a sale. This
type of listening is common in situations of negotiation.
This is a more negative type of listening, it implies that the listener is somehow biased to
what they are hearing. Bias can be based on preconceived ideas or emotionally difficult
communications. Selective listening is a sign of failing communication – you cannot hope to
understand if you have filtered out some of the message and may reinforce or strengthen your
bias for future communications.
Listening to confirm expectations. Listeners are expected to predict what they are going to
listen and then, listen to it to confirm their expectations. In this process, the interest of the
listeners is aroused and they have a definite purpose for listening.
Inferring the speaker’s attitude. An awareness of stress, intonation or any body language,
such as facial expression or gestures, will help the listener to work out meaning.
Communicative English-1 6.10 Listening
Despite the fact that listening is taken for granted, researchers have estimated that a
manager listens only at a 25 per cent efficiency level. Immediately after presentations,
according to a research, only 25 per cent of what the listener has listened to can be recalled.
This only shows how listening suffers because of inherent problems.
4. Inability to pay attention: A wandering mind and day dreaming habit prevent the
listener from concentrating on what the speaker says.
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7. The urge to debate or advise: This refers to an irrepressible urge to contradict the
speaker and make a point. Your whole attention is to design your rebuttal by allowing
your mind to race at a mile a minute. There are people who are the know alls. They
look for chances to intervene and make their point noted before the speaker has
finished.
1. Physical distractions: Noisy surroundings, loud music, noise of machines, noisy office
equipment, noise of horns of vehicles from road traffic, etc. affect listening.
2. Loud talking: Cultural habits of people at workplace, and conversations at the top of
their voices can disturb others at work.
3. Visual barriers: Posters on wall may catch your attention while you are engaged in a
conversation with your boss, or distracted by a person’s clothes, heavy jewelry, eye
shadow etc.
1. Beliefs and attitudes: Your strong opinion on issues of religion, sex, politics, business
policies, may prevent you from agreeing with the speaker.
2. Sad memories: Loss of a dear one in a tragedy or if any reference is made to incidents
of a similar kind may prevent you from listening.
3. Fear: You many not like to oppose your boss for fear of losing an opportunity to
prove yourself for a post, or being misunderstood.
4. Anxiety: The state of health of someone dear to you may keep you disturbed at
workplace and hence not able to pay attention.
5. Anger: You perhaps expected a promotion and when not given, you may feel sore
about it.
Speaker’s style of speaking and mannerisms: Some speakers have affected manners or a
rhetorical manner of speaking. The hollowness of speech may irritate you and block your
Communicative English-1 6.12 Listening
mind from listening. Very often jingoistic fervor in a politician’s speech creates this block
affecting the listening span of sections in the audience.
1. Difficult words and use of jargon: Jargon means high phrases and words that are
peculiar to a trade or profession. It also means meaningless writing. They may irritate
the receiver of the message.
2. Lag time: The time take by the speaker between words and sentences can either
irritate or bore you and hence prevent you from listening.
3. Different frame of reference: The speaker’s mental framework may be different from
yours. For instance, the meaning of a certain word, say capitalism or socialism may
not act as trigger words and create resistance in your and consequently reduce your
listening level
4. Mispronounced words or words with double meanings: All these can create problems
with understanding and hence listening may get hampered.
2. Personal space and public space: Lack of this can also cause discomfort to people
from different cultural background, for example, Asians are different from their
Western counterparts. An Asian participant in a workshop may feel uncomfortable if
the speaker, a westerner, comes too close to explain a point.
3. Sense of time: This is also a major problem. Research indicates that while a Western
businessperson likes to get down to business immediately, the Asian counterpart may
like to indulge in small talk or have tea before settling down to discuss business.
1. Be a willing listener by controlling all barriers, and build a proactive interest to think
or act congenially for better understanding.
2. Ensure that all environmental distractions / noises do not occur.
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3. A long lecture / seminar / conference might demand that you are not hungry or tired
or tired to listen to the talks. So ensure that you have taken proper rest and food for
the task on hand.
4. It is important that you discipline yourself as a listener by controlling all
psychological barriers. Neither day dreaming nor dislike for the speaker is going to
help you. Hence, it is important to control all disruptive psychological barriers to
enable yourself to be a proactive listener.
5. Carrying a notebook/a writing pad to take down brief notes / key points is a good
habit to force effective listening on oneself. Application of mind to matter is an
enjoyable work.
6. Practicing good body language, sitting correctly, establishing eye contact with the
speaker are effective enablers for good listening to take place
Genuine listening has become a rare gift—the gift of time. It helps build relationships,
solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work,
effective listening means fewer errors and less wasted time. At home, it helps develop
resourceful, self-reliant kids who can solve their own problems. Listening builds friendships
and careers. It saves money and marriages.
Here are 10 tips for developing effective listening skills.
Talking to someone while they scan the room, study a computer screen, or gaze out the
window is like trying to hit a moving target.
Do your conversational partners the courtesy of turning to face them. Put aside papers,
books, the phone and other distractions. Look at them, even if they don’t look at you.
Shyness, uncertainty, shame, guilt, or other emotions, along with cultural taboos, can inhibit
eye contact in some people under some circumstances. Excuse the other guy, but stay focused
yourself.
Now that you’ve made eye contact, relax. You don’t have to stare fixedly at the other
person. You can look away now and then and carry on like a normal person. The important
thing is to be attentive. The dictionary says that to “attend” another person means to:
be present
give attention
apply or direct yourself
pay attention
remain ready to serve
Communicative English-1 6.14 Listening
Mentally screen out distractions, like background activity and noise. In addition, try not to
focus on the speaker’s accent or speech mannerisms to the point where they become
distractions. Finally, don’t be distracted by your own thoughts, feelings, or biases.
Listen without judging the other person or mentally criticizing the things she tells you. If
what he/she says alarms you, go ahead and feel alarmed, but don’t say to yourself, “Well, that
was a stupid move.” As soon as you indulge in judgmental bemusements, you’ve
compromised your effectiveness as a listener.
Listen without jumping to conclusions. Remember that the speaker is using language to
represent the thoughts and feelings inside his/her brain. You don’t know what those thoughts
and feelings are and the only way you’ll find out is by listening.
Step 4: Listen to the words and try to picture what the speaker is saying.
Allow your mind to create a mental model of the information being communicated.
Whether a literal picture, or an arrangement of abstract concepts, your brain will do the
necessary work if you stay focused, with senses fully alert. When listening for long stretches,
concentrate on, and remember, key words and phrases.
When it’s your turn to listen, don’t spend the time planning what to say next. You can’t
rehearse and listen at the same time. Think only about what the other person is saying.
Finally, concentrate on what is being said, even if it bores you. If your thoughts start to
wander, immediately force yourself to refocus.
Children used to be taught that it’s rude to interrupt. Certainly the opposite is being modeled
on the majority of talk shows and reality programs, where loud, aggressive, in-your-face
behavior is condoned, if not encouraged.
We all think and speak at different rates. If you are a quick thinker and an agile talker, the
burden is on you to relax your pace for the slower, more thoughtful communicator—or for the
guy who has trouble expressing himself.
When listening to someone talk about a problem, refrain from suggesting solutions. Most
of us prefer to figure out our own solutions. Somewhere way down the line, if you are
absolutely bursting with a brilliant solution, at least get the speaker’s permission. Ask,
“Would you like to hear my ideas?”
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When you don’t understand something, of course you should ask the speaker to explain it
to you. But rather than interrupt, wait until the speaker pauses. Then say something like,
“Back up a second. I didn’t understand what you just said about…”
If you feel sad when the person with whom you are talking expresses sadness, joyful
when he/she expresses joy, fearful when he/she describes fears—and convey those feelings
through your facial expressions and words—then your effectiveness as a listener is assured.
Empathy is the heart and soul of good listening.
To experience empathy, you have to put yourself in the other person’s place and allow
yourself to feel what it is like to be her at that moment. This is not an easy thing to do. It
takes energy and concentration. But it is a generous and helpful thing to do, and it facilitates
communication like nothing else does.
Show that you understand where the speaker is coming from by reflecting the speaker’s
feelings. “You must be thrilled!” “What a terrible ordeal for you.” “I can see that you are
confused.” If the speaker’s feelings are hidden or unclear, then occasionally paraphrase the
content of the message. Or just nod and show your understanding through appropriate facial
expressions and an occasional well-timed “hmmm” or “uh huh.”
The idea is to give the speaker some proof that you are listening, and that you are
following her train of thought—not off indulging in your own fantasies while she talks to the
ether.
In task situations, regardless of whether at work or home, always restate instructions and
messages to be sure you understand correctly.
Respect- Listening with paying full attention is communicating to the speaker with respect.
Giving respect to the speaker, you also receive theirs.
Airtime- Understanding that there should be give and take in the conversation. Giving the
time to listen to the speaker, they most likely will do the same thing.
Information- Listening is adapting new information, being attentive will help you
understand more the person. The information may be important and may apply to your
professional and personal life.
Increased Likability- You notice that when you make a conversation, you like the people
who listen to your words. It is the same thing when you listen to people, they like when you
give attention to them.
Communicative English-1 6.16 Listening
Better Relationships- Listening can improve your relationships with others. Being able to
listen to other people`s concerns and problems without judgement will do that.
Great Clarity- Listening carefully to the speaker will help you avoid any conflicts or
misunderstanding.
6.15. CONCLUSION
In this lesson, we have learnt that effective listening is an active process and not a passive
one. It takes considerable amount of effort to concentrate on messages for understanding to
take place. Because it is an arduous process, it challenges the listener’s mental faculties.
Therefore, it is said that listening is not hearing and that a listener not only hears through the
ears, but listens also through the eyes. Good listening is a prerequisite for success in
professional careers. It is a significant area of effective communication skills, and when we
listen critically, we succeed in establishing a rapport with people.
6.17. REFERENCES
K. Sai Krishna
LESSON – 7
SPEAKING: PROBLEM SOUNDS AND
WORD STRESS
OBJECTIVES
STRUCTURE
7.1. Introduction
7.2. Problem Sounds
[Link]
7.2.2. Vowels
7.3. Word Stress
7.3.1. Primary and Secondary Stress
7.3.2. Pronunciation of Stressed syllables
7.4. Stress – Free and Fixed
7.5. Stress Shift
7.6. Functional Stress
7.7. Accent in Compound Words
7.8. Rules for Stress Patterns
7.9. Conclusion
7.10. Exercises
7.11. References
7.1. INTRODUCTION
In your first semester the course on Phonetics was intended to make you aware of the
importance of good pronunciation in effective communication when we use the medium of
speech. You were introduced to the sounds (vowels and consonants) present in the English
language and also the phonemic symbols which are used to represent those speech sounds.
Communicative English-1 7.2 Speaking: Problem…
The 44 basic speech sounds or phonemes of English are given below with their
phonemic symbols and examples.
Consonants Pure Vowels Diphthongs
/p/ pin /f/ fine /h/ hat /i:/ leap /u:/ fool /eɪ/ train
/b/ bin /v/ vine /m/ men /ɪ/ lip /ʌ/ sun /a ɪ/ try
/t/ tin / θ/ thin /n/ none /e/ bed /ə/ about / ɔɪ/ toy
/d/ din /ð/ then /ŋ/ king /æ/ man /ɜ:/ bird / ɪə/ ear
/k/ kin /s/ sin /l/ lake /ɑ:/ arm /eə/ dare
/g/ gun /z/ zoo /r/ road /ɒ/ cot
/fʃ/ chain /ʃ/ shoe /j/ yes /ɔː/ caught /ʊə/ poor
/dʒ/ jug /ʒ/ measure /w/ wet /ʊ/ full
/aʊ/ now
/əʊ/ no
You must have felt that some sounds were familiar to you while some sounds were
strange and difficult to acquire. The point to note here is that no two languages have exactly
the same number and types of sounds. In particular those sounds of English not present in
our mother tongue will pose difficulty. Let us focus on the problematic sounds in English for
non-native speakers like Indians.
1. /p, t, k. /
The voiceless plosives / p, t, k / should be aspirated at the beginning of stressed
syllables. Aspiration means that these sounds are released with a strong puff of air. Indians
do not aspirate them in stressed positions. For example, in the word paper, the first ‘p’ is
aspirated while the second is not. We can show it like this / 'p heI - pə /.
Examples:
(ii) It is pronounced as / d / when it occurs after voiced sounds (including vowels) except
/d/.
rubbed / rbd / sighed / saɪd /
loved / lvd / joined / dʒɔɪnd /
pulled / puld / jammed / dʒæmd /
3. / f , v /
These two sounds are produced with the lower lip coming close to the upper front
teeth to make a narrow gap. The air passes through the gap with audible friction. They are
called labio-dental sounds. But producing / v / is difficult for Indian language speakers
because they have a sound in their languages produced with a free passage of air. The clue is
to put the lower lip and upper front teeth in the position of the sound / f / and produce
friction.
Examples:
fan/ fæn / van / væn / leaf / li: f / leave /li: v /
fail/feɪl / veil / veɪl / calf / ka : f / carve / ka : v /
file/ faɪl / vile / vaɪl / proof / pru:f / prove / pru : v /
4. / θ , ð /
The consonants / θ , ð / are also friction sounds like / f, v /. The friction is produced
with the air passing through a narrow gap between the tip of the tongue and the upper front
teeth. They are dental sounds made with friction. But Indian languages have the dental
sounds t , d / where the tip of the tongue touches the upper front teeth.
Examples
thin / θ ɪn / those / ðəuz /
thank / θæŋk / this / ðɪs /
thief / θi: f / father / fa: ðə /
In spelling both the sounds / θ, ð / are indicated by th , which causes some confusion.
Another confusion is when th is pronounced as / t / in English as in the River Thames,
Thomas etc.
5. / s, z /
These are alveolar sounds made with friction. Some Indian speakers fail to distinguish
between these two sounds in words though they can produce them. Telugu speakers often
use the / dʒ/ sound instead of / z /.
Examples:
sip / sɪp / zip / zɪp / sink / sɪŋk / zinc / zɪŋk /
bus / bs / buzz / bz / seal / si : l / zeal / zi:l /
lacy / leɪsɪ / lazy / leɪzɪ / hiss / hɪs / his / hɪz /
loose / lu:s / lose / lu:z / rice / raɪs / rise / raɪz /
Communicative English-1 7.4 Speaking: Problem…
The sounds / s, z / present the most difficulty in regard to the pronunciation of the –s
or -es suffix used as a plural marker or as a third person singular present tense marker. The
following rules will be helpful to know how the suffix is pronounced.
(ii) It is pronounced as / z / when it occurs after voiced sounds (including vowels) except
/ z, ʒ , dʒ /
eggs / egz / girls / gɜ: lz / banged / bæŋd /
pulls / pulz boys / bɔɪz / drives / draɪvz /
6) / ʃ ,ʒ /
These sounds are articulated with the tip of the tongue coming close to the teeth ridge
and the front of the tongue rising towards the hard palate. The air escapes with friction
through the narrow gap. They are Palato-alveolar sounds. / ʃ / occurs at the beginning of
English words but not / ʒ / . Some Indian speakers wrongly pronounce / ʃ / as / z / or / dʒ /.
measure / 'meʒə /
rubbish / 'rbɪʃ / vision / 'vɪʒən /
conditon / kən'dɪʃən / occasion / ə'keɪʒ ən /
sharp / ʃa: p / explosion / ɪks'pləuʒən /
precious / 'preʃəs/ treasure / 'treʒə /
ocean / 'əuʃ ən /
8) /j/w/
/ j / is produced with a quick glide from the position of the vowel sound of / ɪ / to another
vowel (the / ɪ / is very short ). Try saying these sounds in the words:
/ w / is produced with a quick glide from the vowel / u / to whatever vowel follows as in war
/wɔ: / (the lips are rounded). Many languages do not have a separate / w / sound but it is not
difficult to learn.
Try these words:
watch / wDtʃ / wool / wul / water / wDtə / swear / sweə / twelve / twelv / wood / wud /
9) /r/
Indians tend to pronounce / r / in all positions whereas in British English / r / is
pronounced only before vowels. It is not pronounced word finally or before a consonant.
Indian and British examples are given below.
10) Syllabic consonants / n, l, m / Many Indian speakers do not make use of syllabic
consonants / n, l, m / in certain syllables. They pronounce a vowel sound between two
consonant sounds in the second syllables of the words below.
In the second syllables of the following words, it is better not to insert a vowel between
the two consonants.
7.2.2. Vowels
1. / ɪ: , I /
The difficulty with these vowels in the pronunciation of Indian speakers is that the
difference of length is not maintained. The sounds / i: / and / ɪ / , are not made distinct. See
the following pairs of words.
2. The sounds / D / and / ɔ: / do not exist in Telugu, so they are often confused and the
length is not maintained. The lips are slightly rounded for / D / while for / ɔ: / the mouth is
less open and the lips are more rounded.
Communicative English-1 7.6 Speaking: Problem…
Examples:
cot / kDt / caught, court / kɔ: t / shot/ ʃDt / short / ʃ ɔ:t / pot / p Dt / port / p ɔ: t /
3) /ɑ:/&//
Sometimes the sound / ɑ: / and / / are not kept distinct from these two. For / ɑ: / the mouth
is open and no lip-rounding; remember / ɑ: / is a long sound. For / / the mouth is not very
open. / / does not occur at the end of English words.
4. The vowels / u / and / u : / again have to be made distinct in regard to the length. /u / does
not occur at the beginning of English words.
5. Most Indian speakers do not distinguish between / ɜ: / and / ə / since these sounds do not
occur in their languages. / ɜ: / is produced with the teeth quite close together and without
lip-rounding. / ə / is a short version of / ɜ: / ; it is very short and indistinct. It because it is
the commonest of the English vowels and occurs only in unstressed syllables and never in
stressed syllables.
Diphthongs :
A diphthong is a glide from one vowel to another, and the whole glide acts like one of
the long, simple vowels.
1. / eɪ, aɪ /
Indian speakers pronounce / eI / correctly only in certain spellings like ai as in plain,
train and faith. In words spelled with a, they pronounce a long / e: / sound as they are
unaware that English does not have a long pure vowel / e: /.
In some words / eɪ / and / aɪ / are confused. Words like train, straight, rail, are mis-
pronounced with / aɪ / as / traIn / , / strait / and / raɪl /. Keep the two sounds distinct.
2. / eə / and / uə / are problem sounds for Indian speakers because they are replaced by
the pure vowels / e: / and / u: / respectively and using a final / r / sound too as in bare
/ be : r /.
3. We also have to keep / eɪ / and / eə / distinct because some Indians pronounce / eɪ / instead
of / eə / fior certain spellings.
air / eə / fair, fare / feə / heir / eə / bear, bare / beə / hair / heə /
5. / au / and əu /
The diphthong / au / is not difficult for most people. Remember to make / a / more
prominent than / u /.
/ əu / is more difficult because Indian languages do not have this diphthong; instead they
pronounce a long pure vowel / o : /.
For example so can be produced this way: say a long / sɜ: / (Sir) and round your lips at
the endto make / səu /.
This section discusses the significance and role of the syllable in a word. You are now
aware that some words have only one syllable; others have two, three, four, five and even six
syllables. The most important feature of spoken English is that if a word has more than one
syllable, only one syllable (or occasionally two syllables) is prominent. It means that that
particular syllable is said with greater breath force. It is louder, even longer, than the rest of
the syllables. So we say that such a syllable receives stress or is stressed. In the following
words the syllables written in capital letters are uttered more prominently than the rest of
them in these words. They are called stressed syllables.
For example in English, the word examination has five syllables: /ig-zæ-mi-nei -ʃən /.
The last syllable can also be pronounced as / ʃn / with a syllabic consonant / n /. In this word
1 1
the fourth syllable / nei / stands out among the five syllables. It receives the primary stress
which is shown by putting a small vertical bar above and in front of the syllable like this,
/ ˈneɪ /. One other syllable /ˈzæ / receives secondary stress which is shown by a small vertical
bar below and in front of the syllable, like this, / 1zæ /. The other syllables / ɪg / , /mi/, /ʃən /
or ʃ n / (syllabic n) are pronounced with minimum prominence. These three syllables are
grouped together and described as weak or unstressed syllables. That is to say, in a
polysyllabic word one syllable is more prominent than the rest; so we say it receives primary
stress. In a word of four syllables or more, another syllable also may be prominent, so it
receives secondary stress.
Note: The greater prominence of a syllable may be due to stress or greater breath force.
Often the length of a vowel in the syllable, stress and change in the pitch of the voice
work together to make a syllable more prominent than its neighbouring syllables. It
is for this reason that the term ‘word accent’ is sometimes preferred to ‘word stress’.
Thus ‘word stress’ or ‘word accent’ can be defined as the relative degree of prominence with
which the different syllables in a word are pronounced.
If we listen carefully to a few words we can see how the different syllables are
pronounced. The phonemic transcription of the words is also given.
Salad / 1sæ - ˈləd /, / galaxy / ˈgæ -ˈlək –sɪ /
You will notice that the two as in the spelling of salad are not pronounced alike. The
first a is pronounced prominently as æ while the second a is pronounced by using a weak
vowel / ə /. This is because the first syllable is stressed in salad and the second syllable is
unstressed, therefore weakened. Again in galaxy, there are three syllables and the two as are
pronounced differently. The first a is pronounced as /æ/ while the second a becomes / ə /,
which is a weak vowel.
The vowel is the nucleus or central part of the syllable. So the vowel changes its sound
value depending on whether it occurs in a stressed or an unstressed syllable. It is obvious that
word stress changes the pronunciation of a word in English because of the greater or less
prominence of syllables in a given word. This is the important reason for learning where the
stress occurs in English words. If the wrong syllable is stressed, it will change the
pronunciation of the word.
So, word accent is an essential part of the shape of the word in English. Every word has
its characteristic stress pattern and any arbitrary change in the pattern results in the word not
being recognized. The important point here is that a word gets its identity not only from its
sound sequence (vowels and consonants) but also from its stress pattern. The implication for
non-native speakers of English is that no one can learn the pronunciation of an English word
Centre for Distance Education 7.9 Acharya Nagarjuna University
without learning its accent or stress pattern. Indian languages, for example, do not have this
feature of stress in spoken form. In these languages all the syllables in a word are equally
pronounced so there is the possibility that in English the wrong syllable is stressed or all the
syllables are given equal weight.
Let us, therefore, study the accentual pattern of words in English speech in greater detail.
In English words, stress is said to be free in the sense that some words are stressed on the
first syllable, some on the second, some on the third, or fourth etc. See the words below:
'artist, 'beauty, 'tailor, 'colour, 'able, 'marriage, 'guidance, 'mansion, 'nation.
All of them are disyllabic words with the stress falling on the first syllable.
The following disyllabic words have the stress falling on the second syllable:
a'gree, at'tract, be'come, re'ceive, com'pare, con'nect, con'fess, mis'take.
Examples of trisyllablic words which are stressed on the first syllable are given below.
'advertise, 'anything, 'beautiful, 'customer, 'colourless, 'diplomat, 'scholarship.
We can see that stress in English is free, but at the same time, it is also fixed. It means
that in a given word only one of its syllables is stressed, and we cannot change the stress
pattern as we like. To take the same examples as above, words like tailor and pencil are
always stressed on the first syllable, never on the second. Words like mistake and connect
are always stressed on the second syllable and not on the first. Cigarette and seventeen
receive stress only on the third syllable and never on the other syllables. Since stress in
English speech is fixed in this sense, we have to learn which syllable in a given word should
be stressed. Using a pronouncing dictionary is of great help in learning the stress patterns in
English.
Another difficulty about word accent in English is that stress generally shifts from one
syllable to another in some derived words. So even if we know that a particular syllable is
stressed in a given word, in its derivative we cannot be sure that the stress will remain on the
same syllable. A few examples are given below to illustrate this.
A third difficulty with word stress in English has to do with stress shifting from one
syllable to the next depending on the function of these words. There are many disyllabic
words in English with the same spelling but the pronunciation is different because of change
in stress pattern. If these words function as nouns or adjectives in a sentence, they are
stressed on the first syllable. If the same words are used as verbs, they are stressed on the
second syllable.
Examples:
Word Noun or Adjective Verb
object / 'Db-dʒikt/ / əb - 'dʒekt/
subject / 'sΛb – dʒɪkt/ / səb - 'dʒekt/
conduct / 'kDn-dəkt/ / kən - 'dΛkt/
convict / 'kDn-vɪkt/ / kən - 'vɪkt/
perfect / 'p3 : - fɪkt/ / pə - 'fekt/
desert / 'de - zət/ / dɪ- 'z3:t/
present / 'pre-znt/ / prɪ- 'zent/
Note: There are exceptions to this feature. There are some disyllabic words which can be
used as nouns and verbs but which do not undergo such a shift in the stressed syllable.
A few examples are: 'limit, 'order, re'mark, 'visit etc.
Compound words are words composed of two separable words. In most compound words
in English the primary stress falls on the first element. Some variations in terms of syllables
are given below:
There are a few compound words ending with ever and self which are stressed on
their second elements: her'self, him'self, them'selves, how'ever, what'ever, when'ever.
Some compound words are stressed on both the elements but the primary stress is
always on the second element.
1bad -'tempered, 1old-'fashioned, good – 'looking, door- handle.
The foregoing discussion of word stress in English gives us the impression that one has to
learn the stress pattern of every English word separately because it is unpredictable and
irregular. However, there are many regular patterns seen in English words which make it
possible for us to state certain common rules for accent patterns. Some useful rules are given
below:
Centre for Distance Education 7.11 Acharya Nagarjuna University
2. The inflectional suffixes -ed, -es and –ing, and the derivational suffixes -age, -ance, -en,
-er, -ess, -ful, -hood, -ice, -ish, -ive, -less, -ly, -ment, -ness, -or, -er, -ship, -some, -ure
and -y do not affect the stress pattern.
3. Words ending in –ion have the primary stress on the penultimate syllable.
trans'lation intro'duction
deco'ration in'fection
exami'nation qualifi'cation
4. Words ending in –ity have the primary stress on the antepenultimate syllable, i.e., the third
syllable from the end.
5. Words ending in –ic, -ical, -ically, -ious, -ial, -ially, -ian, -iance, -iant, -ual, -itive have the
primary accent on the syllable before the suffix.
6. Words ending in –eau, -ary, -ery, -ience, -ient, -ier, -iture, -sory, -sure, -ive, -tor, -tory etc.
are stressed on the syllable preceding the endings.
7. The monosyllabic suffixes –aire, -ean, -ee, -een, -eer, -ese, -esque, -ette,
-eum, -ique, -oo, -oon take the primary stress.
8. The disyllabic suffixes –ental, -ential, -escence, -escent, -ician, -iety, -itis carry the stress
on their first syllables.
Communicative English-1 7.12 Speaking: Problem…
9. Words ending in -cracy, -gamy, -graphy, -gyny, -logy, -metry, -nomy, -phony, -scopy,
and -sophy receive their primary stress on the syllable preceding the endings.
10. Disyllabic verbs ending in –ate and –ize (or –ise) are stressed on the ending:
mi'grate, nar'rate, re'late, bap'tize, cap'size, re'vise (exception is 'realise).
11. Verbs consisting of more than two syllables and ending in –ate and –ize (or –ise) are
generally stressed on the third syllable from the end.
7.9. CONCLUSION
When we teach writing, we focus on features like spelling, punctuation, word order etc.
Similarly, when we teach spoken English, we need to concentrate on features used in speech
like stress. Moreover, some of these features like word stress are not part of our Indian
languages, so there is the reality of our mother tongues interfering with the way we learn to
speak English. So in this lesson, attention is paid to the problem sounds and also reducing
mother tongue interference (MTI). This lesson shows that there are many aspects of word
stress in English speech that need to be learned, especially by non-native learners of English.
Word stress or accent is an essential part of the word form. Along with the consonant and
vowel sounds, the relative prominence of the syllable give the word its pronunciation.
7.10. EXERCISES
[Link] stress and pronounce the following words with aspiration, wherever appropriate.
prepare, attain, mistake, compose, contents (noun), temper, approve, tiger, retire,
important, apply, intend.
2. Pronounce the correct sound for the past tense suffix in:-
searched, jammed, asked, peeped, guided, liked, rounded, tanned, ranged, kicked.
3. Arrange the following words having the sounds / θ / and / ð / in two columns.
cloth, breathe, faith, moth, clothe, breath, wreath, wrath, death, thirty, worth,
loathe, smooth, worthy, earth.
4. Find out the correct pronunciation of the plural suffix and say them aloud.
Walks, songs, bangs, bells, benches, dresses, Jacks, washes, lifts, changes.
6. Transcribe and mark stress in the following words and underline the / ə / sound.
rubber, brother, ahead, combine, arrange, liberty, enter, England, favour, creature
9. identify which syllable gets the primary stress in the following words
10. Say whether the following words are stressed only on the first element or on both
elements. Write them in two columns.
11. Using the rules of word stress, mark the primary accent in the following groups of words
and pronounce them correctly.
7.11. REFERENCES
STRUCTURE
8.1. Introduction
8.2. Intonation
8.3. Pauses and tone groups
8.4. Stress in Connected Speech
8.5. Nucleus
8.6. Choice of the Tone
8.7. The Falling Tone
8.8. The Rising Tone
8.9. The Falling – Rising Tone
8.10. The Art of Public Speaking
8.11. Common Fears of Public Speaking
8.12. How to Overcome Fear of Public Speaking
8.13. Public Speaking Hints and Tips
8.14. Conclusion
8.15. Exercises
8.16. References
8.1. INTRODUCTION
In this lesson we discuss the necessary stages involved in using connected speech
effectively such as division of an utterance into tone groups, marking stress and identifying
the nucleus in each tone group. Attention is paid to features like the choice of the tone with
which the nucleus in a word group is uttered, the uses and contexts in which a particular tone
is used and its significance (or nuances of meaning). This is followed by a section on the art
of public speaking, focusing on the skills and techniques of public speaking.
Communicative English-1 8.2 Speaking: Intonation…
8.2. INTONATION
We are all aware that no language is spoken in a single tone or monotone. The pitch
of the speaker’s voice rises and falls, and at times remains steady, whether high or low. The
vocal chords, as you know, are elastic bands of tissue in our larynx (throat). The pitch of the
voice is determined by the number of vibrations made by the vocal cords. If the frequency is
high, the pitch also is high; if the frequency is low, the pitch is low too. These patterns of
variation of the pitch of the voice constitute the ‘intonation’ of a language.
Every language has its own unique intonation. In some languages the tone is an
intrinsic part of the word, i.e., a word said with two different tones will have two different
meanings. But in English the tone is a feature of the ‘word group’, or group of words, and not
of the specific words. Let us see what a word group or ‘tone group’ is.
When we speak, our utterances can be short or long. A short utterance will be said as
one group, i.e., in one breath.
Example:
a. I met some boys.
b. He is going tomorrow.
c. Don’t’ come late.
d. She bought a car.
While uttering longer sentences, we need to pause in between, to think and also breathe.
Longer utterances will be divided into small groups of words, or word groups, between which
we pause. Each word group will have a tone associated with it, so they are also called ‘tone
groups’.
Example:
a. When the cat is away, / the mice play.
b. If you had studied well, / you wouldn’t have failed.
c. I borrowed some money / and built a house.
d. When you go out, / post this letter.
From these examples, we can see that each word group forms a compact meaningful unit.
So how do we know where to pause in a long utterance? Often punctuation helps in
determining tone groups, but not always.
The pause should be between two groups of words. If you pause in the middle of a group
of words, it will make your speech difficult to understand.
Pauses can also change the meaning of what we say. Look at the following pair of sentences.
I got up, / quickly got dressed, / and went downstairs.
I got up quickly, / got dressed, / and went downstairs.
Note: Tone group boundary is shown by a slash; one slash for a slight pause and two for a
longer pause
Centre for Distance Education 8.3 Acharya Nagarjuna University
Examples:
a. Remember what your mother tells you.
b. I’m looking for pen and paper.
c. I went to see the Principal,/ but he wasn’t there.
d. If I see you again, / I’ll hit you.
e. My father met with an accident, / but luckily, /he wasn’t seriously hurt.
Generally, the content words in an utterance are stressed whereas grammatical words
are usually not stressed. In the tone group as well, we have to stress the important words or
syllables, i.e., utter them at a higher pitch.
The content or lexical words are nouns, adjectives, adverbs, main verbs,
demonstrative pronouns and interrogative pronouns. The grammatical or form words are
articles, conjunctions, prepositions, auxiliary verbs, personal and relative pronouns.
Examples:
a. ˈRavi is ˈgoing to ˈDelhi.
b. His ˈconduct was ˈpraised
c. I’ve ˈjust ˈbought a ˈcar.
In sentence a, the words Ravi, going and Delhi are stressed In sentence b, conduct, and
praised are stressed, while in c, just, bought and car are stressed. But in each sentence, one of
the words may be more important than the rest in terms of the meaning the speaker wants to
convey. Here, the words Delhi, praised and car are the most important ones, so the change in
the pitch of the speaker’s voice occurs on the stressed syllables of these words.
8.5. NUCLEUS
The above examples show that in addition to being stressed, a change in the pitch of
the voice occurs on the words Delhi, praised and car. The syllable on which a change in the
pitch takes place is said to be the ‘nucleus’. It receives the primary accent or nuclear accent.
If there are stressed syllables after the nucleus in an utterance, they are said on a low pitch.
They are marked with secondary stress marks. See the example below.
Example:
a. I ˈhate `tea. (I may like coffee)
Communicative English-1 8.4 Speaking: Intonation…
Thus, in the same utterance different syllables can receive the tone, depending upon what
the speaker wants to emphasize. If no special emphasis is intended, the nucleus is generally
the stressed syllable of the last important word in the group.
Once we locate the nucleus in a word group, we have to decide the tone in which we
need to say it. A tone is simply the changing pitch of the voice on a stressed syllable.
Intonation serves two functions it indicates:
For non-native speakers of English like Indians, the uses and implications of using at
least three tones – the Falling Tone, the Rising Tone and the Falling Rising Tone – are
necessary for basic understanding.
This tone consists of a fall of the voice from a fairly high note to a very low note on a
single stressed syllable.
Examples:
`No, `two, `you, `how, `one, `ten, `still, `wait, `yes, `six, `what, `which,
Ordinary 1. statements which are complete and definite and made without any implications.
(i) The 'train 'came `early.
(ii) I have 'two `brothers.
(iii) I’m de'lighted to `meet you.
(iv) She can 'sing `well.
3. Commands.
(i) 'Stop that `noise.
(ii) 'Pick 'up your `pencil.
(iii) 'Go and `post it.
(iv) 'Open the `window.
4. Exclamations.
(i) 'Excellent!
(ii) 'How `wonderful!
(iii) 'How `clever of you!
(iv) 'What a 'beautiful `place!
This tone consists of a rise in the voice from a very low note to a fairly high one on a
single stressed syllable.
When there are one or more unstressed syllables before the stressed syllable, they are
said on a very low note as in the case of the falling tone. But any unstressed syllables after
the rising tone will be said on a continuing rising pitch. Listen to these words.
1. Incomplete utterances, often the first clause of a sentence, or even an end tone group.
(i) 'When I 'went to /Agra, / it was `winter there.
(ii) If you 'don’t 'start /early, / you’ll 'miss the `bus.
(iii) You’re 'leaving to`day, / I sup /pose.
This consists of a fall of the tone from a high level to a low level and rise to a fairly
high level.
Examples:
V
Yes, V No, VWait, VHow
This tone is typically used for special implications not verbally expressed. It means
that the listener should understand more than a literal interpretation of words. Statements said
in this tone can be contrasted with those said in a falling tone. In the case of the latter,
nothing extra is meant to be read into the remarks uttered.
The term ‘special implication’ can cover insinuations, veiled insult, apology,
unpleasant news, happiness, reassurance, grumbling, or doubt on the part of the speaker as to
the validity of his remark. The fall-rise may take place on one syllable or it may be spread
over several, in which case it is referred to as ‘divided’ fall-rise.
The Vhouses are ,nice. (but perhaps the people in them aren’t so pleasant.)
I ˈdidn’t ˈsee you at the Vtheatre. (I saw you somewhere else).
Examples:
The`coffee was /good. (but the service was poor)
Do you play /tennis? VSometimes. (Not always,of course)
`That’s the /spirit. (encouraging)
You did `quite, /well. ( encouraging, sympathetic)
`I /can (I’ m almost certain you can’t)
`She won’t /help. (perhaps you will)
In public speaking, as in any form of communication, there are five basic elements,
often expressed as "who is saying what to whom using what medium with what effects?" The
purpose of public speaking can range from simply transmitting information, to motivating
people to act, to simply telling a story. Good orators should be able to read their audience and
not just engage them. The power of a truly great presenter is the ability to change the
emotions of their listeners, not just inform them. Interpersonal communication and public
speaking have several components that embrace such things as motivational speaking,
leadership/personal development, business, customer service, large group communication,
and mass communication. Public speaking can be a powerful tool to use for purposes such as
motivation, influence, persuasion, informing, translation, or simply ethos.
Plato, Aristotle, and Socrates all developed theories of public speaking and their ideas
took on institutional form through the development of permanent schools where public
speaking was taught. Though Greece eventually lost political sovereignty, the Greek culture
of training in public speaking was adopted virtually wholesale by the Romans.
With the political rise of the Roman Republic, Roman orators copied and modified
Greek techniques of public speaking. Under Roman influence, instruction in rhetoric
developed into a full curriculum including instruction in grammar (study of the poets),
preliminary exercises (progymnasmata), and preparation of public speeches (declamation) in
both forensic and deliberative genres. The Latin style was heavily influenced by Cicero, and
involved a strong emphasis on a broad education in all areas of humanistic study (in the
liberal arts, including philosophy), as well as on the use of wit and humor, on appeal to the
listener's emotions, and on digressions (often used to explore general themes related to the
specific topic of the speech).
This Latin style was the primary form of oration in the world until the beginning of
the 20th century. After World War II there began a gradual deprecation of the Latin style of
oration. With the rise of the scientific method and the emphasis on a "plain" style of speaking
and writing, even formal oratory has become less polished and ornate than in the Classical
period, though politicians today can still make or break their careers on the basis of a
successful (or unsuccessful) speech.
Some of the greatest examples of public speaking are well known and studied years
after the speech was delivered. Examples are Pericles' funeral oration in 427 B.C.E. over the
dead of the Peloponnesian War; Abraham Lincoln's Gettysburg Address in 1863, soon after
Sojourner Truth's identification of racial problem in "Ain't I a Woman?" and Mahatma
Gandhi's message of nonviolent resistance in India, inspiring Martin Luther King, Jr.'s "I
Have a Dream" speech at the Washington Monument in 1963. Leaders such as Martin Luther
King, Jr., Winston Churchill are notable examples of effective orators who used oratory to
have a significant impact on society.
Communicative English-1 8.8 Speaking: Intonation…
As said earlier, the objectives of a public speaker's presentation can range from
simply transmitting information, to motivating people to act, to simply telling a story.
Professional public speakers often engage in ongoing training and education to refine their
craft. This may include seeking guidance to improve their speaking skills—such as learning
better storytelling techniques, for example, or learning how to effectively use humour as a
communication tool—as well as continuous research in their topic area of focus.
For someone to become a public speaker, he should refer to the book Eloquence in
Public Speaking written by Dr. Kenneth McFarland. McFarland, who passed away in 1985,
is also known as the “Dean of American Public Speakers,” and in his book he didn’t talk
about methodology or technique at [Link] central message was that the key to eloquence is
the emotional component that the speaker brings to the subject. Where we speak from the
heart, with a deep concern and compassion we acquire eloquence
So the starting point of the art of public speaking is for you to pick a subject that you
really care about, the subjects that you would like to share with others because you really,
intensely feel that others could benefit from your knowledge, according to Tracy Brian.
The second part of public speaking, the real core to the subject, is preparation. Preparation is
more important than anything else except caring about your subject.
It’s not unusual for a person to spend many hours, days and even weeks, preparing for
a talk. Whenever you see a professional speaker who gives a talk that seems almost
effortless, you can know for sure that it was preceded by enormous preparation.
To prepare for a talk, the first thing you do is write out an objective statement of what
you wish to accomplish as a result of this presentation. If it’s a 10 minute presentation, or a
10 hour presentation, the statement of your objective is the same. It’s the answer to the
question, “Who is my audience and what effect do I want my talk to have upon them?”
This section covers hints and tips on public speaking and presentation skills, dealing
with public speaking nerves and anxiety, public speaking skills, public speaking techniques
and public speaking training.
It has been found that public speaking tops the list of phobias for most people.
Our body does all kinds of unpleasant things to us when we have to stand up and face
a sea of faces with the hope of getting our message across in a compelling and interesting
way.
Our hands may sweat and our mouth goes dry. Our knees may shake and a quaver
affects our voice. Our heart may race and those well known butterflies invade our stomach.
When all that happens most people don't think of getting their message across in a
compelling and interesting way; they just think of getting off the 'stage' as quickly as
possible! Our body reacts when put under pressure, and for most people, public speaking is
just about the worst pressure they can be put under.
It's normal to be nervous and have a lot of anxiety when speaking in public. In a way,
it's less normal not to have nerves or anxiety;
Centre for Distance Education 8.9 Acharya Nagarjuna University
Public speaking may not be comfortable, but nerves are good. Nerves will keep you
awake and ensure you don't get too complacent. If channeled well, nerves can make the
difference between giving a humdrum presentation and giving one that keeps people
listening. Get your attention off yourself. To make your nerves work for you, you need to
focus on just about anything other than yourself. You can distract yourself by paying
attention to the environment in which you're speaking and seeing how you can make it work
for you. Once you're actually in front of your audience, pay attention to them. If you can,
notice how people are dressed, who's wearing glasses, who has on bright colours. Anything
will do and you will find that the less you concentrate on how you are feeling and the more
you concentrate on other things, the more confident you will feel.
Your audience can be your friend. Don’t assume they don't like you. They aren't an
anonymous sea of faces, but real people.
When you make an important point, pay attention to the people who are nodding in
agreement and the ones who are frowning in disagreement. As long as you are creating a
reaction in your audience you are in charge.
Keep them awake.
Get a coach: Whatever the presentation, public speaking is tough, so get help.
Here are some things to look for when deciding the training that's right for you.
Communicative English-1 8.10 Speaking: Intonation…
Focus on positives not negatives: Any training you do to become more effective at public
speaking should always focus on the positive aspects of what you already do well.
Turn your back on too many rules: If you find a public speaking course that looks as
though it's going to give you lots of dos and don'ts, walk away! Your brain is going to be so
full of whatever it is you're going to be talking about that to try to cram it full of a whole
bunch of rules will just be counterproductive.
You are an individual not a clone: Most importantly, good public speaking training should
treat you as a unique individual, with your own quirks and idiosyncrasies.
Here are just a few hints, public speaking tips and techniques to help you develop
your skills and become far more effective as a public speaker.
Mistakes:
Mistakes are all right. Recovering from mistakes makes you appear more human.
Good recovery puts your audience at ease – they identify with you more.
Humour:
Tell jokes if you're good at telling jokes. If you aren't good, best to leave the jokes
behind.
There's nothing worse than a punch line that has no punch. Gentle humour is good in place of
jokes. Self-deprecation is good, but try not to lay it on too thick.
Tell stories
Stories make you a real person, not just a deliverer of information. Use personal
experiences to bring your material to life. No matter how dry your material is, you can always
find a way to humanise it.
One way to do this is to leave your notes in one place and move to another.
If your space is confined (say a meeting room or even presenting at a table) use
stronger body language to convey your message.
Ideally, slides should be graphics and not words (people read faster than they hear and will be
impatient for you to get to the next point).
If all the technology on offer fails, it's still you they've come to hear.
Find your own unique voice. Don’t feel pressured into a particular style of presenting,
go with what feels comfortable for you. Say it like it is and how it comes naturally.
Centre for Distance Education 8.11 Acharya Nagarjuna University
Discover your style of presenting, whether that is standing up, sitting down, or
moving about. Just be wary of pacing as this tends to distract from the content.
Maintain eye contact with your audience, whether it is to 500 people in a room or a
boardroom table.
Rehearse, rehearse, rehearse. The old adage of practising your material in front of a
mirror with a hairbrush still stands. Watching yourself back will also make you aware
of how you use your hands, help you adjust your posture and learn to focus your eyes.
Check how often you blink and even what clothes look right.
You can learn to enjoy public speaking and become far more effective at standing in front
of a group of people and delivering a potent message.
When it comes to improving your public speaking skills we have three words:
practise, practise, practise!
8.14. CONCLUSION
In India most of us are exposed to the English language only in the written medium or
in the printed form. But we do not really know how English is actually spoken. English in
writing does not always reflect English as spoken. In speech English uses several features
like stress, weak forms, rhythm and intonation which cannot be identified in written English.
That is to say, by looking at the written word, we cannot always be sure as to how to
pronounce it, in the case of English, unless we listen to English spoken by native [Link]
this lesson we focus on aspects of spoken English such as sentence stress and intonation as
part of improving your speaking [Link] significance of intonation, with the focus on the
uses of three tones – Falling Tone, Rising Tone and Falling-Rising Tone – was also
explained. Guidelines are also given to learn the art of public speaking.
8.15. EXERCISES
8.16. References
STRUCTURE
9.1. Introduction
9.2. Need for developing reading skills
9.3. Types of reading
9.4. Intensive Reading
9.5. Extensive Reading
9.5.1. Skimming
9.5.2. Scanning
9.6. Analytical Reading
9.7. Critical Reading
9.8. Speed of Reading
9.9. Four basic steps to effective reading
9.10. Conclusion
9.11. Self-Assessment Questions
9.12. References
9.1. INTRODUCTION
Reading maketh a full man, conference a ready man, and writing an exact man –
Francis Bacon, the famous essayist, has rightly observed in his well-known essay ‘Of
Studies’. It is true that of all four skills – listening, speaking, reading and writing – reading is
probably the most crucial skill. It is so because a good reader can rise above the disadvantage
of limited opportunity received in terms of listening, speaking, and writing a language. By all
means, effective reading skills are vital to achieving success not only in one’s academic but
also professional life. Usually, it is observed that only good readers are good communicators.
It is a skill that cannot be ignored. It is advisable to acquire efficient reading skills as early as
possible.
You definitely know how to read. But the question is whether you know how to read
skillfully and artfully. Skillful reading is reading for specific information for a better learning
experience in a short span of time. It is an art which can be learnt by using a systematic
approach and by undergoing formal training.
Communicative English-I 9.2 Reading
Have you ever noticed that we do not approach a novel, or a report, or a personal
letter or an email in a similar manner? In fact, the truth is that while reading, you employ
different reading speeds and different approaches to them. However, it is also true that
different people have varied speeds of reading and understanding. So, as a student, who has
to read much for academic pursuance, and as a future professional, there is a dire need to
learn the skills and techniques of artful reading. Before we talk about these techniques and
types, let us know the major benefits that you may achieve by developing the art of efficient
and artful reading.
Brown (1989), categorized reading under the following types based on how the reader
attends the task of reading. There are two broad types of reading – oral and silent. This lesson
primarily focuses on silent reading, which is considered the most important and major type of
reading. Oral reading is suggested during the preliminary level of learning. Within the
category of silent reading, one encounters intensive and extensive reading.
Intensive: Intensive reading is used to teach or practice specific reading strategies or skills.
The text is treated as an end in itself.
Extensive: Extensive reading on the other hand, involves reading of large quantities of
material, directly and fluently. Extensive reading will have the following types of reading.
a. Skimming
b. Scanning
Extensive reading on the other hand, involves reading of large quantities of material,
directly and fluently. It is treated as a means to an end. It may include reading simply for
pleasure or reading technical, scientific or professional material. Extensive reading is more
academic and involves two specific types of reading, scanning for key details
or skimming for the essential meaning.
Brown (1989) explains that intensive reading "calls attention to grammatical forms,
discourse markers, and other surface structure details for the purpose of understanding
literal meaning, implications, rhetorical relationships, and the like." He draws an
analogy to intensive reading as a "zoom lens" strategy.
Long and Richards (1987) say it is a "detailed in-class" analysis, led by the teacher, of
vocabulary and grammar points, in a short passage.
Intensive Reading, sometimes called "Narrow Reading", may involve students
reading selections by the same author or several texts about the same topic. When this
occurs, content and grammatical structures repeat themselves and students get many
opportunities to understand the meanings of the text. The success of "Narrow
Reading" on improving reading comprehension is based on the premise that the more
familiar the reader is with the text, either due to the subject matter or having read
other works by the same author, the more comprehension is promoted.
Centre for Distance Education 9.3 Acharya Nagarjuna University
Assessment of intensive reading will take the form of reading tests and quizzes.
The most common systems of questioning are multiple-choice and free-response.
Advantages
Disadvantages
There is little actual practice of reading because of the small amount of text.
In a class with multi-reading abilities, students may not be able to read at their own
level because everyone in the class is reading the same material.
The text may or may not interest the reader because it was chosen by the teacher.
There is little chance to learn language patterns due to the small amount of text.
Because exercises and assessment usually follow intensive reading, students may
come to associate reading with testing and not pleasure.
Brown (1989) explains that extensive reading is carried out "to achieve a general
understanding of a text."
Long and Richards (1971: 216) identify extensive reading as "occurring when
students read large amounts of high interest material, usually out of class,
concentrating on meaning, "reading for gist" and skipping unknown words."
The aims of extensive reading are to build reader confidence and enjoyment.
Extensive reading is always done for the comprehension of main ideas, not for
specific details.
Day and Bamford (1980) put forward ten characteristics identified in successful
Extensive Reading Programs. They are duplicated (in abbreviated form) below:
The purposes of reading are usually related to pleasure, information and general
understanding.
Reading is its own reward.
Reading materials are well within the linguistic competence of the students in
terms of vocabulary and grammar.
Reading is individual and silent.
Reading speed is usually faster than slower.
Teachers orient students to the goals of the program.
The teacher is a role model of a reader for the students.
Advantages
Disadvantages
Students need to have easy access to texts within their language proficiency level. An
Extensive Reading program is easiest to establish when the students have a high level
of second language proficiency. For intermediate levels, students require a specialized
library within their language proficiency range. They need texts they can read without
great use of a dictionary.
Centre for Distance Education 9.5 Acharya Nagarjuna University
Students who come from a culture in which literacy is not valued may be unwilling to
participate in pleasure reading or may not get support at home.
Some people feel that if graded readers are used, they can give a false impression of
the level of reading that has been achieved. They feel that some students may try
"ungraded" materials too soon and may revert to using a dictionary to translate.
Some people feel that students may place too much emphasis on the number of pages
read instead of on the understanding achieved.
Skimming and scanning are two very different strategies for extensive reading.
They are each used for different purposes, and they are not meant to be used all the
time. They are at the fast end of the extensive reading range, while studying is at the slow
end.
People who know how to skim and scan are flexible readers. They read according to
their purpose and get the information they need quickly without wasting time. They do not
read everything which is what increases their reading speed. Their skill lies in knowing what
specific information to read and which method to use.
9.5.1. SKIMMING
Skimming is one of the tools you can use to read more in less time. Skimming refers
to looking only for the general or main ideas, and works best with non-fiction (or factual)
material. With skimming, your overall understanding is reduced because you don’t read
everything. You read only what is important to your purpose. Skimming takes place while
reading and allows you to look for details in addition to the main ideas.
For instance, you are doing research on a long chapter or a web site. By reading the
first few paragraphs in detail, you will get a good idea of what information will be discussed.
Once you know where the reading is headed, you can begin to read only the first sentence
of each paragraph. Also called topic sentences, they give you the main idea of the
paragraph. If you do not get the main idea in the topic sentence or if the paragraph greatly
interests you, then you may want to skim more.
At the end of each topic sentence, your eyes should drop down through the rest of the
paragraph, looking for important pieces of information, such as names, dates, or events.
Continue to read only topic sentences, dropping down through the rest of the paragraphs,
until you are near the end. Since the last few paragraphs may contain a conclusion or
summary, you should stop skimming there and read in detail. Remember that your overall
comprehension will be lower than if you read in detail. If while skimming, you feel you are
grasping the main ideas, then you are skimming correctly.
While reading, ask yourself the following questions to help you decide whether or not to
skim. If you answer yes to any of these, then skimming is a useful tool.
9.5.2. SCANNING
Scanning is another useful tool for speeding up your reading. Unlike skimming,
when scanning, you look only for a specific fact or piece of information without reading
everything. You scan when you look for your favorite show listed in the cable guide, for your
friend’s phone number in a telephone book, and for the sports scores in the newspaper. For
scanning to be successful, you need to understand how your material is structured as well as
comprehend what you read so you can locate the specific information you need. Scanning
also allows you to find details and other information in a hurry.
Because you already scan many different types of material in your daily life, learning
more details about scanning will be easy. Establishing your purpose, locating the appropriate
material, and knowing how the information is structured before you start scanning is
essential.
The material you scan is typically arranged in the following ways: alphabetically,
chronologically, non-alphabetically, by category, or textually. Alphabetical information is
arranged in order from A to Z, while chronological information is arranged in time or
numerical order.
Learning to use your hands while scanning is very helpful in locating specific
information. Do you do anything with your hands to locate a word in a dictionary?, To find a
meeting time on your calendar?, To read a train or bus schedule?. Using your hand or finger
is extremely helpful in focusing your attention and keeping your place while scanning a
column of material.
Your peripheral vision can also help you scan effectively. When your hand moves
down a list of names, you see not only the name your finger is pointing to, but also the names
above and below. Let your eyes work for you when searching for information.
Keep the concept of key words in mind while scanning. Your purpose will determine
the key words. Suppose you are looking for the time a train leaves from New York City for
Washington, D.C. The key words to keep in mind are “from New York City” and “to
Washington D.C.” If you are looking for the cost of a computer printer with the code number
PX-710, the key word to locate in a list of many printers is “PX-710.”
Analytic reading involves reading in an active and systematic way so that you gain an
understanding of what you are reading.
Two approaches to understanding what you read are:
T he S Q3R t echnique
S - Survey
Glance through the whole chapter, section, or article
Read the introduction
Read the headings and subheadings (How is the text organized?)
Read any content overview, chapter summary or ...
Skim for key questions, key information
Q - Question
For each section ask:
What is the main point?
What evidence is there to support that point?
What examples explain the main point?
How does this section fit in with the rest of the text?
R1 – Read
Begin to read the material section by section. Actively search for the answer to the questions
you have asked yourself. Make notes about important points. Link the information with what
you already know and use this to help evaluate the author’s statements.
R2 – Recite
After reading each section, recall the important points – say these aloud and write them down
in the margins of the text. Make your notes in short phrases rather than full sentences. You
may also highlight key information.
R3 – Review
Look back over the whole chapter or article at the way the information fitted together and
how it addressed each of your questions. Think about what you have understood from the
reading. Summarize the main ideas of the text in writing. Rewrite the notes you have taken
(or paraphrase underlined sections) for easy review/reference later.
This technique involves enhancing your understanding of what you read by recognizing the
level of information that it contains. This involves three levels of recognition:
This is literal recognition. It is concerned with the surface information conveyed by the
writer's words.
This is interpretive recognition. We infer meaning from what the writer says. This is what is
usually meant when we talk about reading between the lines.
Communicative English-I 9.8 Reading
This is connective recognition. We look for connections between the literal and interpretive
meanings with what we already know or need to know. In this way, we can:
find new solutions for problems
reach a new understanding
change our view.
Critical reading involves exercising your judgement about what you are reading. It
involves you evaluating the arguments or positions presented by the writer. You ask
questions of the claims or statements made by the author, and then seek to provide answers
for those questions.
Common questions include:
An average college student reads between 150 and 200 words per minute. A ‘good’
reading speed is around 250 to 400 words per minute, but some people can read even 1000
words per minute or more. However, research shows that there is difference in the rate of
reading for different purposes.
Understanding the role of speed in the reading process is essential. Research shows
that a close relation can be observed between reading speed and understanding. Proper
reading training can help you increase both your rate of reading and comprehension. It is a
Centre for Distance Education 9.9 Acharya Nagarjuna University
vital fact about reading that plodding, which means reading word by word, reduces
understanding rather that increasing it.
Actually, most adults are able to increase their reading rate significantly and rather
rapidly without lowering their comprehension. Merely reading more rapidly, without actual
improvement in the basic reading habits, however, usually results in lowered comprehension.
Broadly categorized, there are three main factors involved in improving reading speed:
With these, almost anyone can double his/her speed of reading while maintaining
equal or even better comprehension.
It is more important to improve your reading skills than your reading speed. Being
focused and selective in your reading habits will reduce the time you spend reading. If, in
addition to using a range of reading skills you want to increase your reading speed, then the
following technique will be of use.
The average reading speed is about 240-300 words per minute. For the average
reader, the eye fixes on each word individually.
It is easy for your eye to recognize 4 or 5 words in a single fixation without a loss of
understanding.
The key to increasing your reading speed is not to increase the speed at which your
eyes move across the page, but to increase the word span for a single fixation. A simple way
of developing the habit of taking in more than one word per fixation is to take a page of text
and divide it length ways into three with two lines drawn down the page. Using a pen or
pencil as a pointer, read each line of text by allowing your eye to fall only in the middle of
each of the three sections, as indicated by your pointer.
Don't worry about how quickly you are reading but instead, concentrate on reading
the line in only three fixations.
As this becomes more natural, practice without drawing lines.
Later, reduce the number of fixations to two per line.
Once this increased word span becomes a comfortable habit, an increase in your
reading speed will occur.
While reading a text to learn something, you need to follow the following four basic steps:
Communicative English-I 9.10 Reading
1. Figure out the purpose of reading a particular text: You can identify suitable reading
strategies and use our background knowledge or the topic in order to anticipate the
contents.
2. Spot the parts relevant to the identified purpose and ignore the rest: This selectivity
enables you to focus on particular elements of information from the text. So, you are
able to sift through the information, which in turn reduces the amount of information
you have to hold in short-term memory.
3. Choose the appropriate reading strategy that suits your purpose: Select the strategy
that is suited to the reading task in that particular context and use that strategy in an
interactive manner. This will develop your understanding as well as confidence.
4. Test or assess your comprehension during reading and also when the reading task is
completed. Monitoring comprehension helps you make out the inconsistencies and
discrepancies in total comprehension of the text. At this step, you can also learn to use
alternative strategies.
9.10. CONCLUSION
Having a clear focus for reading is the key element. Setting reading goals comes next.
Survey the text before you spend the time and effort involved in detailed reading. Scan and
skim to select the text for detailed reading.
Scan and skim after detailed reading to reinforce your understanding. Use a form of
note taking whilst reading in detail, to keep you concentrated, aid understanding and provide
you with a record of your reading. Using clear reading goals and a variety of reading skills is
more important than increasing your reading speed. To improve your reading speed, don't
increase the speed of the eye across the page, but increase the number of words the eye
recognizes in a single fixation.
1. What do you mean by effective reading? Discuss the major benefits of artful reading?
2. Discuss various types of reading and explain how intensive reading is different from
extensive reading.
3. Explain skimming and scanning in detail.
4. What is critical reading and how it is different from analytical reading?
5. Discuss four basic steps to effective reading. Also suggest ways to increase the speed
of reading.
9.12. REFERENCES
1. Brown, D.S. (1988) A World of Books: An Annotated Reading List for ESL/EFL
Students (2nd ed.) Washington, DC: Teachers of English to Speakers of Other
Languages.
3. Broughton, G., Brumfit, C., Flavell, R., Hill, P., & Pincas, A. (1978) Teaching
English As A Foreign Language. London: Routledge & Kegan Paul
4. Communication Skills: A Multi-Skill Course. (2008): Bharathiar University, Chennai,
Macmillan Publishers.
5. Krashen, Stephen (1995) "Free voluntary reading: linguistic and affective arguments
and some new applications". in Eckman, F.R. , Highland, D., Lee, P.S., Mileham, J.
and Weber, R.R. (Eds.) Second Language Acquisition: Theory and Pedagogy.
Mahwal, NJ: Lawrence Erlbaum Associates, 187-202.
6. Sanjay Kumar, Pushpa Latha (2011). Communication Skills. Oxford University Press.
K. Sai Krishna
LESSON: 10
WRITING LETTERS AND REPORTS
OBJECTIVES
STRUCTURE
10.1. Introduction
10.2. Letter Writing
10.3. Types of Letters
10.3.1. Personal Letters
10.3.2. Model Personal Letter
10.4. Official Letters
10.5. Letter Writing Formats
10.6. Report Writing
10.7. Types
10.7.1. Event Report
10.7.2. Book Report
10.7.3. Project Report
10.8. Conclusion
10.9. Self-Assessment Questions
10.10. Exercises
10.11. References
10.1. INTRODUCTION
The process of writing involves three steps, they are – thinking, drafting and revising.
We write for various purposes – formal and informal. Formal writing includes official
communication like letters, circulars, reports, invitations, minutes etc. In this lesson we are
discussing the types of letters and various styles of letter writing, Report writing and the types
of reports and models.
Letters are one of the major sources of communication. They are written to achieve
specific objectives. When these specific objectives of the writer are achieved, the letter
seems to be effective. The reader’s positive reaction to the letter makes the letter effective.
So the writer of the letter should take into consideration the reader’s perspective to have a
positive impact. Letter writing is an essential skill. Despite the prevalence of emails and text
messages, everyone has to write letters at some point. Letters of complaint, job applications,
Communicative English-I 10.2 Writing Letters…
thank you letters, letters requesting changes or making suggestions — the list goes on and
on.
A personal letter is written to friends and relatives. It is also informal and consists of
personal issues.
A personal letter has five parts.
i. Heading
ii. Salutation
iii. Body
iv. Subscription
v. Signature
Heading
The heading is written at the top of the first page on the right hand side i.e., name of the
city/town is followed by date in the next line.
Ex: Vijayawada
19.10.’15
The latest trend is not to use a comma after place and date.
Salutation
The form of salutation depends on the relationship between the writer and the addressee.
Some of the forms are
To Salutation
Relatives My dear aunt/uncle/father/mother/sister/brother
Dear aunt/uncle/father/mother/sister/brother
Friends Dear Usha( Dear + name)
My dear Usha (My dear + name)
A friend should be addressed as Dear + first name, not Dear + friend. A comma is always
used after salutation.
Ex: Dear Usha,
Dear Mom,
I just can’t tell you how sorry I was to learn of your husband’s accident
(b) The message is the main part of the letter. In this we can write a letter or write on a topic
of our choice. Short sentences in simple language should be used in a letter.
Subscription:
Some of the forms of subscription are
Yours affectionately,
Your affectionate friend,
Your loving daughter/son/brother,
Yours lovingly,
Points to remember:
Subscription is written at the right hand side at the end of the page.
i. The latest style is to write it at the left hand side but the right hand side is the more
usual one.
ii. it always begins with a capital letter.
iii. a comma is used at the end.
Note: There is no apostrophe in Yours (i.e., not your’s).
Signature
The name is written just below the closing.
Yours affectionately,
Swathi
Vijayawada
19.10.’15
My dear Usha,
Let me first congratulate you on your grand success in the University examination. You
stood as a topper and won a scholarship too.
The news has come to all of us as a pleasant surprise. We all know you as a girl who is
mischievous and easy going. But with this success we understand you as a transformed and matured
girl. My mom, dad and sister are so delighted and happy for you.
May your success open for you all the golden gates of opportunities.
With best wishes,
Your loving friend,
Ramya
Communicative English-I 10.4 Writing Letters…
Heading
We also add the name of the firm/designation of the official, and the official’s address. It is
written on the left hand side:
Salutation
The quality of a good business letter is clarity and precision. Hence business letters need to
be brief and succinct.
Subscription
Letters to Newspapers:
Letters to newspapers are always addressed to the Editor. The proper form of salutation is
Sir, and not Dear Sir.
While writing a letter we can follow Modified Block method, Block method or
Indented/ semi-Block method.
When you use the block form to write a business letter, all the information is typed
flush left, with one-inch margins all around. First provide your own address, then skip a line
and provide the date, then skip one more line and provide the inside address of the party to
whom the letter is addressed. If you are using letterhead that already provides your address,
do not retype that information; just begin with the date. For formal letters, avoid
abbreviations where possible.
Skip another line before the salutation, which should be followed by a colon. Then
write the body of your letter as illustrated here, with no indentation at the beginnings of
paragraphs. Skip lines between paragraphs.
After writing the body of the letter, type the closing, followed by a comma, leave 3
blank lines, then type your name and title (if applicable), all flush left. Sign the letter in the
blank space above your typed name.
Communicative English-I 10.6 Writing Letters…
Mrs. Joshitha
XYZ Corporation
1000 KP Nagar
Vijayawada.
Dear Madam,
My former colleague Sudha informed me that you are seeking to hire an office manager. I
worked with ACE at Vijayawada and have 10 years of experience as an administrative
assistant. I have long admired XYZ Corporation and would be honoured to work for your
company.
As you can see from my resume, I have performed many administrative duties in my
previous positions at ACE and ANNE corporations. At ANNE, I facilitated the company's
transition from printed handouts to on-line tests. That work paved the way for my move to
ACE, where I assisted the director of innovation in tracking the development of new
products. I helped introduce the company's workflow management system, which enabled
ACE to cut the average development time of its software upgrades from 18 weeks to 12
weeks.
I would be pleased to speak with you to discuss the details of the office manager position.
Thank you for your consideration of my application.
With regards,
[Link].
The following pictures show what a one-page business letter should look like. There are three
accepted styles. The horizontal lines represent lines of type.
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I should be grateful if you would send us your brochure and price list about
your translation services.
We are currently developing our sales literature and web sites and are
interested in translating these into five languages apart from English.
Reports often end with a signature of the writer. Thus, the candidate complies with the
format and closes with his signature.
Try to keep the information simple and precise. Do not plunge in describing unnecessary
details because remember this is not a descriptive essay. Do not get carried away in providing
extra/irrelevant information.
Introduction: The introduction tells the reader what the program was, its date, where it was
held and often the names of the main participants.
Centre for Distance Education 10.9 Acharya Nagarjuna University
The body of a report: The body of a report briefly describes every item of the event in
the order in which they took place. Each of the items may be described or evaluated in a
sentence.
The annual Athletic sports meet was held from 19 th - 24th October, 2015., in Acharya
Nagarjuna University Campus. It was inaugurated by the Rector of the university, and all the
heads of various departments graced the occasion.
All the events went off well. First we had races - the 100 metres race, the 200 metres race, the
600 metres race, the 1000 metres race, the cycle race, and the hurdle race. Then came the
jumps - the high –jump, the long – jump, and the pole-vault. The pole-vault was hotly
contested between Ganga and Rehman; but Ganga won at last. The tug of war was a great fun
as both the teams were pretty evenly matched. Last of all came the funny events the potato
race, the apple race, the handkerchief – race, the lemon – and – spoon race, the sack- race, and
the three – legged race.
All the winners were congratulated and Prizes and Medals were given to the winners by the
Vice-Chancellor.
Sushma.
A book report is a brief review of the contents of a particular book. A book report
provides some background information about the author. A book report evaluates the book
concisely. A book report can simplify a difficult text. A book report should have an
introduction, a body and a conclusion.
Introduction: The first paragraph should introduce the whole report. It must give
information about
1. The title
2. The author
3. The year of publication
4. A brief description of the setting of the story
5. One sentence about the story.
The Body of a Book Report: The body of a book report is the heart of the report. It
introduces all the main characters, describes the conflict in the story, and finally talks of how
the conflict is resolved. This part of the report and the way it is written are critical to the
value of the whole report.
Conclusion: The last or concluding paragraph reveals the reader’s own evaluation or
personal opinion of the book. It must also identify the strengths and weaknesses of the book.
Communicative English-I 10.10 Writing Letters…
Dollar Bahu is the story of the Gauramma, her Dollar Bahu Jamuna and her other simpleton
bahu (bahu being daughter-in-law in Hindi) Vinuta. Gauramma is a greedy little mother of three
children – Chandru, Girish and Surabhi, living in a small house in Bangalore with her husband
Shamanna. Chandru the eldest of her son is settled in America and is married to Jamuna, only
daughter of rich parents. Girish the second, is a bank clerk and married to Vinuta, a sweet
young woman who works hard day and night and never fails to carry out her household duties
and her duties to her mother-in-law. But between Jamuna’s Dollars and Vinuta’s selfless
devotion, Gauramma always finds her favour with the Dollar and ignores what is truly priceless
– Vinuta’s devotion and selfless love.
The story progresses just like a typical Indian soap opera and Vinuta continues to bear
all the brunt of the endless comparisons between her and “Dollar Bahu”. She starts wilting and
losing her health and mind. Soon Gauramma gets a chance to visit her son Chandru and
Dollar Bahu in the American house and stays with them for a long time. But before it’s too late
and before Vinuta is lost forever, she soon realizes that all that glitters is not gold and that
Dollars in the end can’t buy everything. The book ends on a “truth always wins” note and is
likeable to a fable or a moral story which as a child we all may have read as schoolchildren.
The characters are what drives this book apart and add spice and colour to the
otherwise simpleton plot. The typical Kannada household and theme helps the reader
reminisce about the good old Malgudi Days. All of 150 pages, this book provides a short and
sweet read and can be done away in one go. The language and theme kept simple also
relaxes the reader and lets him relish the beauty of Sudha Murty’s writing.
[Link]
A project report is more complex than an event report or a book report; its subject matter
usually has great significance and a more detailed layout.
1. Title page: In a project report, the title page contains the title of the report and the date
when it was presented. It also shows the reference number so that it can be filed in
Centre for Distance Education 10.11 Acharya Nagarjuna University
the right sequence. The author’s name has to be clearly mentioned. It should state the
authority, or the name of the person at whose request the report is being written.
2. Foreword.
3. Abstract or Summary: The abstract of a project report is a brief summary of what the
report contains and is generally, about one page long.
4. Contents list: The contents list of a project report provides a list of all the items in the
report.
5. Introduction: The introduction provides the background against which the whole
project is laid out.
6. Body of the report: The body of the report contains several paragraphs that supply the
facts and findings of the work. This may even run into several pages.
7. Conclusion: The purpose of the conclusion is to assemble all the points in the body of
the project report and reach a final judgment about the work. The conclusion should
be carefully planned and substantiated by the facts given in the body.
8. Recommendations: In a project report, the section on recommendations should draw
up a work plan for the next stage of the project. It should be clear, to the point and
must adhere to the goal of the project.
9. Appendices: The appendices contain all the matter or data that is pertinent to the
project but is too bulky or too long to be included in the body of the report.
10. Bibliography: The bibliography gives a list of all the articles, books or other material
that the writer has referred. It helps the readers of the report to get more information
on the subject, if they wish.
11. Glossary: The glossary of a project report contains meanings of subject-specific
terminology, other words, and phrases that may perhaps be understood only to
context.
12. References: The references cite the sources for information given in the text –
perhaps from articles, books, or news papers. They can be placed either at the end of
each section of the body of the report or at the end of the report.
13. Indexes: The indexes of a project report help the reader to locate specific information
in the document. Indexes require very careful preparation.
Project reports could be monthly, quarterly or annual.
MEMORANDUM
To: Belinda Gibson, Training Coordinator
From: Freda Smith, General Manager
Subject: Portable Computers
Date: October 24th, 2015.
To make the most of the technologies we discussed the other day to provide a quality service
to our customers, it is essential that our training staff be equipped with portable computers
which can be used at client sites.
Communicative English-I 10.12 Writing Letters…
Over the next couple of weeks, please investigate the portable computers which would be
most appropriate for our staff, and present your findings in the form of a formal management
report. The selected machine needs to be compatible with the Windows software we are
currently using. Other factors which should be considered when comparing the brands and
models include:
Initial cost;
Weight and size;
Screen size;
Clarity of the screen image;
RAM and hard disk size;
Speed of the CPU;
Battery capability; and
The availability of on-going service agreements and warranties.
With our training staff so often out at client sites, it would be useful if the machines also had
modern facilities to enable staff to access their email.
Please pass the report to me by the end of the month so I can read it over before discussing
your recommendations with the equipment committee. Let me know if you have any
questions.
Freda
MEMORANDUM
To: Freda Smith, General Manager
From: Belinda Gibson, Training Coordinator
Subject: Portable Computers
Date: October 30th, 2015.
Here is the report you requested on the use of portable computers for our training staff to use
at client sites.
Two portable computers were reviewed for this report: the Micro-pro 8500 Series and the
Hewlett Packard 3000CTX model 5/233, both suitable for business purposes.
The report has analysed standard features on both computers, taking your specifications into
consideration.
I am confident that with the use of portable computers our training staff will produce a higher
standard of training presentations.
I would be happy to assist with the implementation of the computers for our training staff to
use at future courses.
Belinda Gibson
Table of contents
Memo of authorisation i
Memo of transmittal ii
List of tables iv
Centre for Distance Education 10.13 Acharya Nagarjuna University
Executive summary v
1 Introduction 1
1.1 Purpose 1
1.2 Scope 1
1.3 Method 1
1.4 Limitations 1
1.5 Assumptions 1
1.6 Background 1
2 Findings 2
2.1 Micro-pro 8500 Series 2
2.2 Hewlett Packard 3000CTX 5/233 2
3 Discussion 3
3.1 Comparison of computers 3
3.2 Initial cost 3
3.3 Weight and size 3
3.4 Screen size 3
3.5 Clarity of screen image 3
3.6 RAM and hard disk size 4
3.7 Speed of the CPU 4
3.8 Battery capability 4
3.9 Service agreements and warranties 4
4 Conclusion 4
5 Recommendations and implementation 5
References 7
List of tables
Table 1: Comparison of two portable computers
Executive summary
The purpose of this report was to analyse two portable computers and recommend a suitable
machine for training staff to use at client sites.
This report has considered two machines suitable for corporate use that can accommodate
modern facilities such as e-mail, video conferencing and assist staff with training courses.
The Hewlett Packard Omnibook 3000CTX model 5/233 is a well made portable computer
with a good size screen and keyboard. For the price of this model you would expect to see
more memory, a CD drive and a Windows based power management set up. (Australian PC
Authority, April 1998, 'PCs and Notebooks - Reviews', p.82)
Like the Hewlett Packard model the Micro-pro 8500 Series has a good size screen and
keyboard but also comes with a numeric pad. This machine is ideal for the business user who
wants usability, comfort and performance. (Australian PC Authority, April 1998, 'PCs and
Notebooks - Reviews' , p.81)
Communicative English-I 10.14 Writing Letters…
After taking both machines into consideration, it is recommended that the Micro-pro 8500
Series would be the most suitable computer due to its value for money, durability and
standard features.
1 Introduction
1.1 Purpose
The purpose of this report was to analyse two portable computers and recommend a suitable
machine for our training staff to use at client locations.
1.2 Scope
While investigating these two computers it was important to consider their suitability for
corporate use, standard features, optional benefits and warranties.
1.3 Method
The information used in this report was collected by consulting an independent review by the
Australian PC Authority magazine and contacting the individual companies for additional
information on the technical specifications and warranties on the machines.
1.4 Limitations
Local computer stores did not stock either machine.
Additional information difficult to locate.
Software packages included with the machine not specified.
1.5 Assumptions
It has been assumed that the Microsoft Office software package will be installed on the
computers to ensure our training staff have access to PowerPoint. This program will enable
them to present effective teaching media.
As our staff regularly use computer applications it has been assumed that the implementation
of portable computers will cause little delays for the company.
As most computer companies offer clients an extended warranty, it is assumed that All
Purpose Training Company will have the option to purchase an extended warranty for a
period of one year.
1.6 Background
The All Purpose Training Company is a well respected supplier of quality executive training
courses for the business community. The All Purpose Training Company has statewide
representation with plans to expand interstate within the next 12 months.
All Purpose Training Company has a demand to supply new clients with numerous training
courses. With such demands it is crucial that training staff can have computer access for
training presentations and be able to complete day to day operations while mobile.
2. Findings
3. Discussion
4. Conclusion
After investigating the Hewlett Packard Omnibook 3000CTX 5/233 and the Micro-pro 8500
Series portable computers, it was found that both models are suitable for corporate use and
would meet All Purpose Training Company requirements.
It is important to consider the long term benefits to the company when considering which
computer was best suited. Apart from initial purchasing expenses, warranty, speed, size and
memory were some factors which have been taken into account. Software suitability was also
considered.
The computers had to be easily adaptable for new technology such as e-mail, video
conferencing and presentation aids, for future company requirements.
Centre for Distance Education 10.17 Acharya Nagarjuna University
Both computers are distinct from each other and, although both companies have the corporate
user in mind, Micro-pro appears to be offering an exceptional package.
10.8. CONCLUSION
1. How many types of letters are there and what are they?
2. What is the difference between Block Method and Semi-block method?
3. How do you write applications? What are the important steps involved in the process
of writing applications?
4. How is modified Block style different from Block style?
5. What are the various types of reports?
6. What is the basic difference between Event reports and Book reports?
7. Which report is the lengthiest of all?
8. Can project report be written in one or two paragraphs?
9. What is the purpose of writing a report?
10.10. EXERCISES
3. Write a letter to a book seller, complaining that the books sent by him were not those
that you ordered.
4. Write a letter to a business firm, acknowledging receipt of the goods you had ordered
and complaining about the damage caused in transit on account of bad packing.
5. Write a letter to the Health Officer of your district, requesting him to take immediate
steps against the spread of cholera in your village.
6. Write a report on the book Treasure Island.
7. Report the annual day celebrations at your college
8. Write a report on a ragging incident in your college.
9. Write a status report on your project to your project Manager.
10. Send a feasibility report of establishing an Electric Panel Industry in Amaravathi, the
capital of A.P.
10.11. REFERENCES:
Agarwala, N.K. 1986. A Senior English Grammar and Composition. Pub. [Link] for
Goyal Brothers prakashan. New Delhi.
Allen, David. (2003). Ready for Anything: 52 Productivity Principles for Work and Life.
New York: Viking Books. ISBN 978-0-14-303454-4.
Kane, [Link]. 2003. The Oxford Essential Guide to Writing. Oxford University Press.
Sinha, R.P. 2003. Current English Grammar and Usage with Composition. Oxford
University Press. New York.
[Link]
[Link]
[Link]
T. Sujani
LESSON: 11
WRITING INVITATIONS, MINUTES AND
CIRCULARS
OBJECTIVES
To make the students understand how to write an Invitation, Minutes, Circular etc.
To present an overview of the types of letters, various formats, types of reports
STRUCTURE
11.1. Introduction
11.2. Invitations
11.2.1. Formal note of invitation to Dinner
11.2.2. Reply to the invitation
11.2.3. Formal Invitation to Fundraising Event: Given below is a model of
formal invitation
11.2.4. Here is another example of a formal or official invitation
11.2.5. Informal Invitation to Dinner
[Link] Invitation to Dinner – Model
11.2.7. Replay to the invitation to Dinner - Model
11.3. Minutes of the Meeting
11.3.1. How to Record Minutes
11.3.2. The Process of Writing Minutes
11.3.3. Formats for Minutes Taking
[Link]. Format 1
[Link]. Format No.2
[Link]. Format No.3
11.3. 4. Sample of Board Meeting Minutes
11.4. Circulars
11.4.1. Model Circular
11.5. Conclusion
11.6. Self-assessment Questions
11.7. Exercises
11.8. References
11.1. INTRODUCTION
In this lesson under the broad category of writing, the topics of Invitations and
Minutes are discussed. Both formal and informal invitations and reply to the invitations
along with examples are presented in this lesson. Similarly the various formats of minutes of
the meetings and a sample of the minutes is given. The last topic of the lesson is how to
write circulars. The definition of a circular and a model is presented.
Communicative English-I 11.2 Writing Invitations…
11.2. INVITATIONS
Invitation can be formal and informal. A formal invitation is generally written in the
third person. It contains no heading, no salutation and no complimentary close. The writer’s
name appears in the body of the letter. The address of the writer and the date are written to
the left below the body of the letter. The reply to such a note of invitation is also written in
the third person and repeats the date and time mentioned in the invitation. Invitations can be
business invitations, party invitations, official meet invitations and various function
invitations.
Mr. and Mrs. Mallikarjuna Rao request the pleasure of Mr. and Mrs. Sundeep’s company at dinner on
Monday, October 26, 2015., in their home at 7.30.p.m.
Bank Colony,
Vijayawada.
20th October, 2015.
Mr. and Mrs. Sundeep have much pleasure in accepting Mr. and Mrs. Mallikarjuna Rao’s kind invitation
to dinner on Monday, , October 26, 2015., in their home at 7.30.p.m.
[Link],
Vijayawada.
23rd October, 2015.
You are cordially invited to join the union HRD minister Smriti Irani, and a host of television personalities at
the annual Benefit Ball for the Children's Medical Center. The gala event will begin at 8:00 p.m., November
12th , 2015., in the Viceroy Hotel Ballroom.
Each year the Benefit Ball raises laksh of rupees to provide medical care for children who otherwise would
go without it. Last year over 500 children got benefited from funds donated at the Ball. It is a wonderful
tradition that adds support to the dozens of doctors who donate their services at the Medical Center.
Admission to the Ball is free, but we encourage participants to donate generously to the fund. Your helpful
donations are truly something to dance about. If you are unable to attend but would like to contribute, you
may do so by mail. medicentre@[Link]. You may also pass the invitation to someone else to represent
you at the Ball. We want very much to help these children so one day they, too, may dance.
Avinash Kumar
Wipro Software Limited
203 Sudhakar Marg.
Wworli, Mumbai, 4000016
India
Dear Avinhash,
You are invited to attend the business partners meeting to be held on 21st march 2010, at our
corporate office in Sanjose California.
As already informed and notified to your office, please make arrangements to your travel and
Visa to USA.
We will be making arrangements for your lodging and boarding during your stay in USA.
Our administration office will be in touch with you to coordinate your travel plan.
We will be sending a separate letter addressed to US consulate requesting appropriate visa for
this trip.
Â
Sincerely.
XYZ
Administration
Xorx Corporation
An informal note of invitation is written like a friendly letter, though we use here
more formal language. The formal beginning is- My dear Mrs. Sanjana and the
formal close is – sincerely yours, Yours sincerely, Yours affectionately (to relations or
intimate friends).
Communicative English-I 11.4 Writing Invitations…
Yours sincerely,
Sumithra
Teachers’ Colony,
Vijayawada.
20.10.’15.
My dear [Link],
How really nice of you to ask to come to dinner on on Tuesday 27th, October, 2015!
While making a record of the Minutes of the meeting, the following aspects should be
mentioned
The date and time of the meeting.
Centre for Distance Education 11.5 Acharya Nagarjuna University
Names of the participants who attended the meeting and also the names of those who
are not able to attend.
Modifications or corrections or amendments to earlier meetings.
Actions taken or agreed to be taken.
Voting outcomes.
Motions taken or rejected.
Next meeting date and time.
The first step in writing the Minutes is to write the Minutes immediately after the
meeting is over.
Ensure that there is clarity in the record of decisions, actions and motions.
Mention briefly the actions taken by the board and a terse explanation of the rationale
behind the decision.
Recapitulate the major arguments of a motion prior to its approval.
Minutes of the meeting can be jotted down in different styles. A few formats are
given below for ready reference.
[Link]. Format 1
Chair :
Attendance : 1.
2.
3.
Agenda 1
Background
Discussion
Conclusion/Resolution/Recommendation/Decision
Action – Responsible person
Agenda 2
Background
Discussion
Conclusion/Resolution/Recommendation/Decision
Action – Responsible person
Agenda 3
………………………………….
Closing time :
Communicative English-I 11.6 Writing Invitations…
Closing Time:
[Link]. Format No.3
Meeting Title
Minutes Meeting Date Meeting Time Meeting Location
Meeting called by
Type of meeting
Facilitator
Note taker
Time Keeper
Attendees
Agenda Topics
Time Allotted Agenda Topic Presenter
Discussion
Conclusions
Conclusions
Centre for Distance Education 11.7 Acharya Nagarjuna University
Conclusions
Depending on the need and necessity, we can design our own format for the minutes of the
meeting.
Name of Organization
(Board Meeting Minutes: Month Day, Year)
(time and location)
Board Members:
Present: Bhata Bhatacharia, Jon White Bear, Douglas Carver, Elizabeth Drucker, Pat
Kyumoto, Jack Porter, Mary Rifkin and Leslie Zevon
Absent: Melissa Johnson
Quorum present? Yes
Others Present:
Exec. Director: Sheila Swanson
Other: Susan Johns, Consulting Accountant
Proceedings:
Recommends that if we are not able to find a new facility by the end of this month,
the rganization should stay where in the current location over the winter. After brief
discussion, Board agreed.
Communicative English-I 11.8 Writing Invitations…
Staff members, Jackson Browne, and Swanson attended the National Practitioner's
Network meeting in Atlanta last month and gave a brief extemporaneous presentation. Both
are invited back next year to give a longer presentation about our organization. After brief
discussion, Board congratulated Swanson and asked her to pass on their congratulations to
Browne as well.
Drucker asserts that our organization must ensure its name is associated with
whatever materials are distributed at that practitioner's meeting next year. The organization
should generate revenues where possible from the materials, too.
Swanson mentioned that staff member, Sheila Anderson's husband is ill and in the
hospital. MOTION to send a gift to Anderson's husband, expressing the organization's
sympathy and support; seconded and passed.
Drucker reviewed highlights, trends and issues from the balance sheet, income
statement and cash flow statement. Issues include that high accounts receivables require
Finance Committee attention to policies and procedures to ensure our organization receives
more payments on time. After brief discussion of the issues and suggestions about how to
ensure receiving payments on time, MOTION to accept financial statements; seconded and
passed.
Carver presented members with a draft of the reworded By-laws paragraph that would
allow members to conduct actions over electronic mail. Carver suggested review and a
resolution to change the By-laws accordingly. Kyumoto suggested that Swanson first seek
legal counsel to verify if the proposed change is consistent with state statute. Swanson agreed
to accept this action and notify members of the outcome in the next Board meeting.
Other Business:
Porter noted that he was working with staff member, Jacob Smith, to help develop an
information management systems plan, and that two weeks ago he (Porter) had mailed
members three resumes from consultants to help with the plan. In the mailing, Porter asked
members for their opinions to help select a consultant. Porter asked members for their
opinions. (NOTE: Zevon noted that she was also a computer consultant and was concerned
about conflict of interest in her Board role regarding this selection, and asked to be
ABSTAINED from this selection. Members agreed.) The majority of members agreed on
Lease-or-Buy Consultants. MOTION to use Lease-or-Buy Consultants; seconded and passed.
Centre for Distance Education 11.9 Acharya Nagarjuna University
Swanson announced that she had recently hired a new secretary, Karla Writewell.
Kyumoto noted that the past three meetings have run over the intended two-hour time
slot by half an hour. He asked members to be more mindful and focused during discussions,
and suggested that the Board Development Chair take an action to identify solutions to this
issue. Chair, Carver agreed.
11.4. CIRCULARS
ANU/001/2015 20.10.’15
In order to increase the safety and security of our campus, we herewith announce
that all of ANU students should abide by the following rules and obligations :
1. ................
2. ………………….
3. ………………….
4. ………………….
5. ………………….
There will be official staff assigned to make sure all parties obey these rules and
obligations. Firm action will be taken against those who do not obey or violate
obligations mentioned above. If there is something you need to know pertaining to these
new rules and obligations, please contact the official staff on duty at (345) 2234455.
XXXXXXX
Vice Chancellor
Communicative English-I 11.10 Writing Invitations…
Thus in this lesson, the different modules of writing like Invitations, Minutes and
Circulars are discussed with various formats and examples. There is no strict rule as one
specific format. Basing on the need and requirement of the person and organization, we can
frame a format of our own.
11.5. CONCLUSION:
In this lesson, the different modules of writing like Invitations, Minutes and Circulars
are discussed. Examples of invitations like invitation to dinner, reply to the invitation in both
the formal and informal ways and also an invitation to the fund raising event has been
included. An example of the Minutes of the meeting along with different formats is
discussed in this lesson. This lesson also discusses what a circular is and how it can be
written. There is no strict rule as one specific format. Basing on the need and requirement of
the person and organization, we can frame a format of our own.
11.7. EXERCISES
1. Send an invitation to your Professor requesting her to attend your class farewell party.
2. Imagine yourself as the host of the business event of Wipro and send invitations to all
its employees.
3. Write minutes of the board meeting of your college by imagining yourself as P.A. of
your college Secretary.
4. Send a circular announcing Dasara Vacation to the students of your college .
5. Send a circular to the Staff of your company asking them to adhere to the changed
timings of your company.
11.8. REFERENCES:
Agarwala, N.K. 1986. A Senior English Grammar and Composition. Pub. [Link] for Goyal
Brothers prakashan. New Delhi.
Allen, David. (2003). Ready for Anything: 52 Productivity Principles for Work and Life. New York:
Viking Books. ISBN 978-0-14-303454-4.
Kane, [Link]. 2003. The Oxford Essential Guide to Writing. Oxford University Press.
Sinha, R.P. 2003. Current English Grammar and Usage with Composition. Oxford University Press.
New York.
[Link]
[Link]
[Link]
T. Sujani
LESSON: 12
WORD FORMATION, IDIOMS &PHRASES,
ONE-WORD SUBSTITUTES, SPELLING
OBJECTIVES
STRUCTURE
12.1. Introduction
12.2. Word Formation
12.2.1 Primary Words
12.2.2 Compound Words
12.2.3 Primary Derivatives
12.2.4 Secondary Derivatives
12.2.4.1Prefixes
12.2.4.2Suffixes
[Link] and Phrases
12.3.1 A Phrase
12.3.2 A Clause
12.3.3 Idioms
12.3.4Phrases
12.4. One-word Substitutes
12.4.1. List of words with their meanings for self-study:
12.5. Spelling
12.6. Conclusion
12.7. Self-assessment Questions
12.8. Exercises
12.9. References
12.1. INTRODUCTION:
competitive examinations take a direct test of vocabulary under items like Synonyms,
Antonyms, Idioms,Phrases,One-word Substitutes, Spelling and Sentence Completion. in
addition to this, comprehension and sentence arrangement require indirectly a competent
understanding of words, their meaning, nuances and usage. Hence, it very essential to be
equipped with good vocabulary power.
[Link] Words:
Words which are not derived or compounded or developed from other words are called
primary words. They belong to the original collection of the words. Most of the words in
English language are only Primary Words. A Primary Word may be of the type of noun, verb,
adjective, pronoun, adverb etc. Examples: Moon, man, sun, son, day, daddy, night, novel,
month, mass, school, spoon, boy, baby, girl, ground, road, radar, write, go , gown, sit, walk,
net, dash, dot, book, pin, he, she, it, etc.
[Link] Words:
The Compound Words are formed by joining two or more primary words. A
Compound Word may be of the type of noun, verb, adjective, pronoun, adverb, conjunction,
prepositionetc. Examples: Sunlight, undergo, in spite of, state-of-the-art, unscientific
[Link] Words are for the most part nouns, adjectives and verbs .In most Compound
Words, it is the first word which modifies the meaning of the second word. The accent is
placed upon the modifying word when the amalgamation is complete. When the two elements
are only partially blended, a hyphen is put between the two words and the accent fall equally
on both of them.
Let us make out how the Compound Words of Nouns, Adjectives and Verbs are formed.
Compound Words-Nouns may be formed with the following combinations:
These words are formed by making some changes in the body of the primary Words
Examples: Bond frombind ,Breachfrom break ,Wrong from wring . The most important
class of words formed by internal changes consists of the past tenses of the Primary Words.
Those past tense-words are not treated as derivatives.
i. Formation of Nouns from Verbs: Examples: choice from choose, bliss from bless , chip
from chop , breach from break, dole from deal, dike from dig, fleet from float ,doom from
deem , bier from bear ,watch from wake, seat from sit, gap from gape, girth from gird ,grief
from grieve, woof from weave
[Link] of Nouns from Adjectives: Examples: dolt from dull, heat from hot ,pride
from proud
iii. Formation of Adjectives from Verbs: Examples: fleet from float, low from lie
iv. Formation of Adjectives from Nouns: Examples: milch from milk, wise from wit
v. Formation of Verbs from Nouns: Examples: bathe from bath ,bleed from blood ,believe
from belief ,breathe from breath, breed from brood, clothe from cloth, drip from drop , feed
from food
vi. Formation of Adjectives from Verbs:Examples: cool from chill, hale from heal
vii. Formation of Nouns from Verbs: Examples:gold from gild, grass from graze, half
from halve ,knot from knit, sale from sell ,sooth from soothe, tale from tell, thief from
thieve, wreath from wreathe
[Link] Derivatives:
Secondary derivatives of a word are formed by adding either a prefix or a suffix to the
word. Examples: Income is a secondary derivative of the word ‘come’. Here the addition
‘in’ is a prefix. Undergo is a secondary derivative of the word ‘go’. Here the addition ‘under’
is a prefix.
Friendship is a secondary derivative of the word friend. Here the addition ‘ship’ is a suffix.
Darkness is a secondary derivative of the word ‘dark’. Here the addition ‘ness’ is a suffix.
As shown in the above examples,there are many Prefixes and Suffixes in English
language. Let us study how they help to enrich one's vocabulary.
Affixes and Roots: Adding affixes to existing words (the base or root) to form new words is
common in academic English.
Communicative English-I 12.4 Word Formation…
[Link] Prefixes:
Prefixs are added to the beginning of a word to make a new word, egmis+take. Some
common prefixes are 'mis', 'dis', 're', 'for', 'anti', 'ante', 'sub', 'un' and 'in'. New words are made
by placing a prefix in front of a word. It is helpful to know the meanings of prefixes.
Prefix 're' means again, therefore reappear means to appear again.
Common prefix meanings: pre – before, mis - bad(ly), sub – under, inter –
between, semi – half
UN + employ + ED = UNEMPLOYED (the verb becomes an adjective with a - ve meaning)
* happy + NESS = HAPPINESS (the adjective becomes a noun)
Pay attention to changes in spelling :- “ Y” often becomes “I” / final “e” often disappears(…)
The following prefixes of 'im', 'ir', 'il', 'in' and 'un' can be added to the beginning of words
to make them into a negative.
Examples: a+theist=atheist; ambi+valent=ambivalent; bi+focal=bifocal
[Link] Suffixes:
Letters added to the end of a main word are called suffixes. Common suffixes are: 'ed', 'ful',
'ly', 'ing', 'able', 'ance', 'ence', 'ness'.
Suffixes can be used to form a verb, a noun, an adjective and an adverb.
*dark (adjective) + ness= darkness (noun)
*strength (noun) +en= strengthen (verb)
*probable (adjective) + (l)y = probably (adverb)
*glory (noun) +ous= glorious (adjective)
Example: harm + less = harmless. When 'full' is added to a word you drop the final 'l'. If you
add 'ly' to any word ending with 'ful' you keep the existing 'l'.
Before we learn Idioms and Phrases, it is important to know about a phrase and a clause.
12.3.1.A Phrase :
A phrase is a group of words which does not contain a finite verb, but which does the
work of a single part of speech. There are three kinds of phrases.
Noun Phrase: A noun phrase is a group of words and it does the work of a noun.
To be negative is miserable.(‘To be negative’ does the work of a noun. It is the subject of the
verb ‘is)
Adjective Phrase: An Adjective phrase is a group of words and it does the work of an
adjective.
Centre for Distance Education 12.5 Acharya Nagarjuna University
The President is a man of honor. (‘of honor’ does the work of an adjective. It qualifies the
noun ‘man)
Adverb Phrase: An Adverb phrase is a group of words and it does the work of an adverb.
Rohan walks with speed. (‘with speed’ does the work of an adverb. If modifies the verb
‘walks’)
12.3.2. A Clause: .
A Clause is a group of words, which has a Subject and Predicate of its own, makes
complete sense and forms part of a larger sentence.
E.g. The dog ran up when I whistled.
The sentence contains two groups of words (The dog ran up, when I whistled). Each
has a Subject and Predicate of its own and each makes complete sense and such groups of
words are called clauses. The clause which is independent and can stand by itself is called the
Main or Principal Clause. The clause which depends for its meaning on the other clause and
cannot stand by itself independently is called Dependent or Subordinate Clause. There are
three kinds of Subordinate Clauses: The Noun Clause, The Adjective Clause and The
Adverb Clause.
In sentence I the object of told is ‘truth;. (A Noun) In sentence 2 the object of told is ‘that
hehad failed’ which is a clause that does the work of a Noun. Hence it is called a Noun
Clause. A Noun Clause is a group of words. Which has a Subject and Predicate of its own
and does the work of a Noun.
In sentence I ‘at dawn’ is a phrase which serves as an Adverb of time (When did the
milkman come? At dawn). In sentence 2 the clause ‘when the sun rose’ does the work of an
Adverb and hence it is called an Adverb Clause. An Adverb Clause is a group of words,
which has a Subject and Predicate of its own and does the work of an Adverb.
Communicative English-I 12.6 Word Formation…
Idioms and Phrasal Verbs:Let us understand the definitions of Idioms and Phrasal Verbs
first.
12.3.4. Phrasal Verbs: Phrasal Verbs consist of two and occasionally three words: a base
verb and at least one particle (preposition or adverb). Many phrasal verbs are idiomatic: in
other words, the meaning of the verb and particle is different from the base verb on its own.
For example, the meanings of give up and give in are quite different from the meaning of
give. As with idioms, some phrasal verbs are more transparent than others, [Link] up and
the most common meaning of stand are very similar in meaning, as are sit down and sit. In
other words, phrasal verbs can be seen as a type of idiom, although they are often singled
out for specific attention in language – teaching [Link] idioms and phrasal verbs
together has a linguistic rationale, but perhaps an even greater pedagogic one.
When people think of idioms, they tend to think of the more imaginative and
colourful examples: kick the bucket,keep the fingers crossed, full of beans, gift of the gab, etc.
These vivid expressions can be extremely difficult to understand, so they are often the ones
that teachers are called upon to explain in the classroom. It is also undeniably true that idioms
– especially the more vivid ones – hold a particular fascination for some learners. However,
there are thousands of idioms, less exotic and often more transparent than the ones above,
which are of a higher frequency and probably greater value to the vast majority of learners.
Here are some typical examples:
Bear something in mind, get your own way, by far, come in handy, fair enough, a
happy medium, have your doubts about something, hours on end, I thought as much, if all
else fails, in all probability, last but not the least, leave it at that, life is too short, little by
little, no wonder, not necessarily, odds and ends, on the surface, play a part in something,
rightly or wrongly, so what? ,Take it personally, that’s life, the sooner the better, to put it
mildly, two years running, use your head, you’ll be lucky..etc.,
Some of these will appear so every day that they often pass unnoticed as idioms. In
some cases the meaning may be quite easy to guess, especially in context, but the same
concept may be expressed in a different way in the learner’s mother tongue, so these
expressions need to be learnt, and are equally deserving of our attention. Important examples
of idioms and phrases are given below:
1. A man of letters: a great scholar. Dr. Samuel Johnson was a man of letters.
3. Make up one’s mind: [Link] I make up my mind about something nothing can
change it.
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4. Maiden speech: the first speech of a person in an assembly. His maiden speech was
quite impressive.
5. To mind one’s P’s and Q’s: be especially careful about one’s behavior. If you invite a
VIP to a dinner, you have to mind your P’s and Q’s
6. Null and void: legal without legal effect; invalid. A contract made with a minor
person is null and void. This rule has now become null and void.
7. Off and on: irregularly. I have been learning French off and on.
8. Out of the question:impossible. To control the rise of prices in India, is out of the
question.
10. Play truant:remain away from school. One day my son decided to play truant and
went for fishing
11. Put off: postpone. The examinations are put off a week.
12. Rank and file: The ordinary working members of an organization. The rank and file
appreciated the activities of their trade union leaders.
13. Read between the lines: look for or discover meanings that are not actually expressed
To understand the holy scripture, one must be able to read between the lines in them.
We must read between the lines of the speeches of political leaders.
14. Rob Peter to pay Paul:take from one person to pay another. When your younger son
needs a bicycle, don’t take it away from your elder son to give it to your younger son-
this amounts to robbing Peter to pay Paul.
His taking bribes to pay the Minister is robbing Peter to pay Paul.
15. Rough and tumble:irregular; without order; violent. Some politicians lead a rough and
tumble life.
16. Scylla and Charybdis: between two equal dangers. The offer made by the British
Government to the Indian national leaders to give independence to our country on the
condition of their agreeing to its division into two, put our leaders between Scylla and
Charybdis.
17. Spick and span: bright, clean and tidy. She keeps the house spick and span.
19. Taken a back: surprised; The thief was utterly taken aback when the police recognized
him.
20. Turn a deaf ear:not to pay any heed; disregard; He turned a deaf ear to the requests of
the beggar.
Communicative English-I 12.8 Word Formation…
21. Turn down: reject, refuse to consider an offer, a proposal, the person who makes it
22. Turn the tables: reverse the position; Pay a person back in his own coin. The Janata
Dal Party won in the recent General Elections to the Lok Sabha by turning the tables
on the ruling Congress Party.
23. Up to the mark: quite satisfactory, His performance in the examinations was not upto
the mark.
24. Wild goose chase:a practically hopeless search or other enterprise, a foolishly useless
[Link] has gone back to the fair to search for his missing brother, but it is
a wild goose chase.
25. With flying colors:victoriously, triumphantly. The soldiers returned from the
battlefield with flying colors. My daughter came out with flying colors in the Medical
Entrance Examinations conducted at Guntur.
27. Yeoman’s service: excellent work or service, Shakespeare has done Yeoman’s service
to English literature. The World Health Organization has been doing yeoman’s
service to the humanity in eradicating diseases from this world.
28. Achilles’ heel = the weak point; vulnerable point. Drinking is the heel of Achilles in
[Link].
29. An axe to grind = a private purpose to serve; He offers gifts to his manager as he has
an axe to grind.
30. Clear out = tidy up; He cleared out all the cupboards.
31. Bring the house down= receive great applause; [Link]’s speech brought the
house down.
32. Eat humble pie = submit apologetically to blame or humiliation; Sastry had to eat
humble pie as the Principal did not have a good opinion of him.
33. Rule the roost = have full power and authority over others; While the Congress Party
was in power, the middle men and brokers ruled the roost.
34. Between the devil and the deep sea = between two equally serious dangers; The
Central Government is placed between the devil and the deep sea regarding the
implementation of the Fifth pay Commission scales.
35. Look down upon = hate; despise, treat with contempt; Don’t look down upon the so-
called untouchables.
36. Look after = take care of; You most look after your younger brother.
Centre for Distance Education 12.9 Acharya Nagarjuna University
37. Run down = become weak; mock at; disparage; I feel absolutely run down, Don’t run
down others.
38. Sit on the fence = be neutral; avoid taking either side; At a critical moment, politicians
sit on the fence before the elections.
39. A black sheep = a worthless fellow; a rogue; There are many black sheep in every
country.
40. Hit below the belt = be unfair; We should never hit the enemy below the belt.
41. Leave no stone unturned = take every possible measure to accomplish an aim; We
leave no stone unturned in improving the discipline of our college.
42. Look up = refer to; search for; Look up the word in the dictionary.
43. Pull up = scold; rebuke; The boy was pulled up by his teacher.
45. Work out = solve; He could work out the problem easily.
46. Work up = excite; Mark Antony was able to work up the Roman mob.
47. Hold out = resist; The army held out for a month.
49. The apple of one’s eye = something very dear or precious; Priyanka is the apple of
everybody’s eye.
50. A bed of roses = a situation of comfort and joy; Life is not a bed of roses.
51. A dog in the manger = a person who prevents others having something which he
cannot get or enjoy; He always follows a dog in the manger policy.
52. Pull the strings = be able to exert influence; She pulled the strings to get the post of a
clerk.
53. A chip of the old block = an inheritor of the characteristics of his father; Indira Gandhi
is a chip of the old block
55. Get out of = escape from; The boy is lucky to get out of bad company.
56. Give up = leave; stop; Mohan gave up smoking on the advice of the doctor.
57. Fall back = retreat; At the end of the encounter, the robber fell back.
Communicative English-I 12.10 Word Formation…
59. Do away with = abolish; We must do away with our caste system.
60. Run away = steal; The girl ran away with her classmate’s money
61. Put up with = tolerate; bear; I cannot put up with his rude behavior.
64. Speak out = express one’s opinion; He has determined to speak out on the issue of
political corruption.
65. Call off = stop; The workers have called off the strike.
66. At sixes and sevens = in great disorder; In Lata’s house, I found everything at sixes
and sevens.
67. Pull down = demolish; It is easier to pull down than to construct. They are pulling
down the old house.
68. Miss the boat: This idiom is used to say that someone missed his or her chance.
69. Once in a blue moon:: Happens very rarely. My son eats cake once in a blue moon.
70. A Picture paints a thousand words: A visual presentation is far more descriptive
than words.
72. Keep up = continue; you must keep up your good relations with others.
73. Lay down = surrender; The naxalites laid down their arms.
74. Look into = examine carefully, investigate; The judge looked into the matter and then
gave his verdict.
75. Break out = begin; War broke out between Iraq and Iran.
76. Turn up = arrive; The chief gust turned up late to the function
77. Spick and span = very clean; Leela keeps the house spick and span.
78. Part and parcel = an important part; Discipline is part and parcel of one’s life.
79. Hue and cry = noisy, angry behavior; People raised a hue and cry over new taxes.
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80. Ins and outs = the full details; The lawyer should know the ins and outs of every case
he deals with.
81. In the nick of time = just in time; The doctor arrived in the nick of time and saved the
life of the patient
82. Keep abreast of = be well informed; The students must keep abreast of the latest
developments.
83. On the anvil = about to happen or materialize; A new way of taxing the rich is on the
anvil.
84. Out of the woods = safe; He has cleared all his old debts and so he is out of the woods.
85. Pay through the nose = pay a heavy price; In star hotels, we have pay the bills
through the nose.
87. Take after = resemble; The daughter takes after her mother.
89. Pull together = work together; In spite of their differences, the five partners of our
college have been pulling together.
91. Put on = wear; assume; The young officer puts on an air of dignity
92. Make up = use cosmetics; She makes up too heavily whenever she goes out
94. Bury the hatchet = make peace; The two enemies buried the hatchet and became
friends again.
95. Lion’s share: (a disproportionately large share) My kid brother receives the lion’s
share of my mother’s love and affection in our family.
96. Make a clean breast of: confess all. In the police station the culprit made a clean
breast of all the crimes he had committed.
97. Make ducks and drakes of: (Squander) Never make ducks and drakes of your money
on unnecessary things. He inherited a vast fortune from his deceased aunt and soon
made ducks and drakes of it.
Communicative English-I 12.12 Word Formation…
One word may be used in place of several words or phrases. This will help in being
concise. The following list contains some one word substitutions. Study it closely to increase
your vocabulary. Learn to use the words in sentences of your own.
12.5. SPELLING
Everyone who has difficulty with spelling words correctly can derive some comfort from
knowing that some very good writers have been extremely bad spellers. It's also comforting
to bad spellers to know that this business of spelling seems to have little to do with
intelligence. It has more to do with how we remember things. Some people, once they've seen
Centre for Distance Education 12.17 Acharya Nagarjuna University
a word spelled correctly, will never misspell that word again. Those are the people who, if
you ask them how to spell a word, will first say, "Wait a second. Let me write it down." If
you are not a strong visual learner, but learn in other ways, you will have to learn some other
tricks to become a strong speller.
Improving Spelling Skills: Improving your spelling skills is largely a matter of personal
commitment: looking up a word you're not sure of, keeping the dictionary at hand, keeping a
list of words you know you have trouble with. The following suggestions about spelling are
only that—suggestions. Spelling, like vocabulary building, is ultimately a personal matter,
and only a planned and sustained effort to improve spelling will have the desired results.
British Spellings:Writers who grow up in England, Canada, the Barbados, or any place
where spelling habits conform to British preferences will be perplexed when the
word colour comes back from an American instructor with a slash mark through the u. When
Noah Webster started putting his dictionary together, he thought it would be a good idea to
simplify some English spelling and that -our was one ending he thought Americans could do
without. Standard American spelling, ever since then, has been sometimes different from
British, and it extends to other words as well. A good dictionary, even a good American
dictionary, should account for these differences. For example:
BritishSpelling:cancelled,centre,cheque,colour,criticise,grey,humour,judgement,labour,
licence,realise,theatre,valour,tyre..etc.,
AmericanSpelling:canceled,center,check,color,criticize,gray,humor,judgment,labor,
license,realize,theater,valor,tire,etc.,
1.i before e except after c :This rule, designed to help us remember how to spell words such
as receive and chief, seems so promising in its simplicity at first.
achieve, believe, bier, brief, hygiene, grief, thief, friend, grieve, chief, fiend,
patience, pierce, priest
ceiling, conceive, deceive, perceive, receipt, receive, deceit, conceit
But then things get complicated: it doesn't work with words pronounced "ay" as
in neighbour, freight, beige, sleigh, weight, vein, and weigh and there are many exceptions to
the rule: either, neither, feint, foreign, forfeit, height, leisure, weird, seize, and seizure.
[Link] final e: When adding an ending to a word that ends with a silent e, drop the
final e if the ending begins with a vowel: [Link], [Link], if the ending
begins with a consonant, keep the final e: [Link], [Link], if the
silent e is preceded by another vowel, drop the e when adding any ending: argument,
argued, truly.
Exceptions: to avoid confusion and mispronunciation, the final e is kept in words such
as mileage and words where the final e is preceded by a soft g or c: changeable, courageous,
manageable, management, noticeable. (The word management, for example, without
that e after the g, would be pronounced with a hard g sound.)
Communicative English-I 12.18 Word Formation…
3. Dropping final y: When adding an ending to a word that ends with y, change
the y to i when it is preceded by a consonant. E.g. supply becomes supplies, worry becomes
worried, merry becomes merrier. This does not apply to the ending -ing, however.
[Link], studying. Nor does it apply when the final y is preceded by a vowel. [Link],
saying.
[Link] final Consonants: When adding an ending to a word that ends in a consonant,
we double that consonant in many situations. First, we have to determine the number of
syllables in the word. Double the final consonant before adding an ending that begins with a
vowel when the last syllable of the word is accented and that syllable ends in a single vowel
followed by a single consonant.
I. submit is accented on the last syllable and the final consonant is preceded by a vowel,
so we double the t before adding, for instance, an -ing or -ed: submitting, submitted.
II. flap contains only one syllable which means that it is always accented. Again, the last
consonant is preceded by a vowel, so we double it before adding, for instance, an -
ing or -ed: flapping, flapped. This rule does not apply to verbs that end with "x," "w,"
"v," and "y," consonants that cannot be doubled (such as "box" [boxing] and "snow"
[snowing]).
III. open contains two syllables and the last syllable is preceded by a single vowel, but the
accent falls on the first syllable, not the last syllable, so we don't double the n before
adding an ending: opening, opened.
IV. refer contains two syllables and the accent falls on the last syllable and a single vowel
precedes the final consonant, so we will double the r before adding an ending, as
in referring, referral. The same would apply tobegin, as in beginner, beginning.
V. relent contains two syllables, but the final consonant is preceded by another
consonant, not a vowel, so we do not double the t before adding an ending: relented,
relenting.
VI. deal looks like ‘flap’ (above), but the syllable ends in a consonant preceded not by a
single vowel, but by two vowels, so we do not double the final l as
in dealer and dealing. The same would apply, then, to despair: despairing, despaired.
[Link] Prefixes:Generally, adding a prefix to a word does not change its spelling. For
some reason, the word misspelling is one of the most often misspelled words in English.
:[Link], dissatisfied, disinterested, misinform.
Note:The following list of words has been collected from the Internet source -
[Link]/words/common-misspellings
Spelling Advice Common Misspelling
Correct Spelling
accomodate,
accommodate,accommodation two cs, two ms
accomodation
achieve i before e acheive
across one c accross
aggressive, aggression two gs agressive, agression
apparently -ent not -ant apparantly
appearance ends with -ance appearence
argument no e after the u arguement
assassination two double s’s assasination
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12.6. CONCLUSION:
[Link] strategies would you like to follow to improve your vocabulary power?
[Link] are the four types of words? Explain each with suitable examples.
[Link] is the difference between a Phrase and a Clause?Explain.
[Link] a note on secondary derivatives.
[Link] do you classify primary derivatives?
[Link] about the rules to be followed for learning correct spelling.
12.8 .EXCERCISES:
Task 1:Complete each of the following sentences using one of the three phrases given
below it.
Task 2: In each of the following questions choose the meaning of the given idiomatic
expression from the alternatives given.
Task 3: In each of the following questions a part of the sentence is in bold. Choose the
alternative meaning that is correct.
Task 4: Put the word in brackets into the correct form. You will have to use prefixes
and/or suffixes.
(economy)
14. There were only a __________________ of people at the match. (hand)
15. She arrived late at work because she had__________________ . (sleep)
16. The road was too narrow, so they had to __________________ it. (wide)
17. He was accused of __________________ documents. (false)
18. They had to __________________ the lion before they could catch it. (tranquil)
19. He needed to __________________ the temperature. (regular)
20. I think that you should __________________ . It may not be the best thing to do.
(consider)
21. The officer was prosecuted for ______________ the funds.(using)
22. You need a _______________of motivation, organization and revision to learn
English.(combine)
23. I try not to go to the supermarket at 5pm because it's __________________. (practice)
24. I am ___________to contact him on telephone.(able)
25. His __________________ has been expected for the last half an hour. (arrive)
26. She looked at her __________________ in the mirror. (reflect)
27. The committee has ______________the chairman’s decision(approved)
28. She had no __________________ of going to see him. (intend)
29. The principal ______________the flag and hoisted it. (furled)
30. Failing her driving test was a great __________________ to her. (appoint)
31. He decided to study __________________ at university. (journal)
32. The film was __________________ good. (surprise)
33. The band ________________the crowd with its music.(rock)
34. I don't like him at all. He's so __________________ . (satisfy)
35. The company has over 500 __________________ . (employ)
36. The new manager was very efficient and __________________ . (business)
37. It really isn't mine. I think that you are __________________ . (take)
38. The rate of __________________ in Brazil has been rising steadily. (employ)
39. With the real plan, the rate of __________________ in Brazil has fallen. (inflate)
40. She looked at him __________________ , and started to cry. (happy)
41. The party was __________________ , everything went wrong. (disaster)
42. The film was so __________________ that we left before the end. (bore)
Answer Key:
Task 5: Fill in the blanks using the words suitably given in bracket or with the clue
given :
Answer Key:
1. Monthly
2. Immature
3. Left
4. Has been learning
5. A, the
6. At
7. Stare
8. Furniture
9. Bitter
10. Necrophobia
Task 6 : Fill in the blanks using the words suitably given in bracket or with the clue
given.
Answer Key:
1. Fashionable
2. Impersonal
3. Will help
4. Reflects
5. An
6. Into
7. Scene
8. Luggage
9. Scarcity
10. Endogamy
12.9. REFERENCES
1. Hari Mohan Prasad and Uma Rani, Objective English, Tata Mc Graw Hill Publication,
New Delhi,2008.
2. Krishna Mohan and Meera Banerji, Developing Communication Skills, Macmillan
Publishers, , New Delhi,1990.
3. David Green, Contemporary English Grammar Structures & Composition, Macmillan
Publishers India Limited, 2000.
4. John Eastwood, Oxford Guide to English Grammar, Oxford University Press, 2005.
5. Geoffrey Leech, Margaret Deuchar and Robert Hoogenraad, English Grammar for
Today, Palgrave, 2005.
6. From the Web Source: [Link]
7. From the Web Source: [Link]
8. From the Web Source: [Link]/words/common-misspellings
V. Parvati
LESSON: 13
DENOTATIVE & CONNOTATIVE MEANING,
SYNONYMS, ANTONYMS
OBJECTIVES
STRUCTURE
13.1. Introduction
13.2. Building Vocabulary Power
13.3. Denotative & Connotative Meaning
13.4. Synonyms
13.4.1. Techniques to answer in tests on synonyms
13.5. Antonyms
13.5.1. Techniques to answer in tests on antonyms
13.6. Conclusion
13.7. Self-assessment Questions
13.8. Exercises
13.9. References
13.1. INTRODUCTION
Learning a good number of words is a challenging task. We can devise several methods in
accordance with our habits, living conditions and time availability. However, the basic factor
that remains germane in every case is repetition or recalling of words at short intervals, so
that they are imprinted deep in our memory. It is advisable to learn words from newspapers,
speeches, magazines and good books because through sentences you can have an idea of their
use and variations rather than simple denotations. Words change their nuances according to
the context. For example, we can frame two sentences from the word "expose".
While in the first sentence it has a negative nuance, in the second it has a positive
connotation. Thus both memorization of words and understanding of their nuances and usage
Communicative English-I 13.2 Denotative & Conn…
are necessary to develop a rich treasure of vocabulary. In order to enrich our vocabulary, we
may adopt the following methods.
Card system: Make cards of a manageable size. Learn 15 new words everyday from
newspapers and magazines and write them on the card along with their meanings.
Gradually, cards will pile up. Keep them on your reading table. Spare five minutes
every day anytime during the day. Shuffle them, give a look at the top card and revise
the words. Next time another card will be on the top. Thus you will go on adding and
revising. More and more words will become your possession.
Word profile: Making a word profile may work as a powerful and enduring
technique to master words. Make a separate profile of every important word on a
separate card. Write its meaning, its synonyms, its antonyms, its other parts of speech,
its usage and its differences from other synonyms. We may use some private symbols
for our understanding.
NT- Neutral : A word which can be used in both senses according to the need of the
context.
Example: Catalyst. Tyranny acts as a catalyst for terrorism. A challenge acts as a
catalyst for a brave man to show his worth.
C- Concrete: There are certain words which have a definite shape and size, a physical
entity. Such a word is a C word. Example: Kindness, hiatus, aplomb.
O- Open: There are certain words which can be used in both concrete and abstract
senses. Such a word is an O word. Example: Fetter. Fetter means a chain of iron the
prisoner is in fetters. Fetter also means some kind of bondage. India is in fetters of
poverty and unemployment. Fan. A fan in the concrete sense means a device to give air.
In the abstract sense it means to enhance. For example, it is a new fan, suppression
fans protest.
S-Specific: There are certain words which have a specific meaning. Such a word is a S
word.
Example: Ablution. It means cleaning of body or a part of body before doing a ritual.
Franchise. It means the right to vote.
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L- Living: There are certain words which can be used only for living things. Example:
Gregarious. Man is gregarious. Such a word is a L Word.
NL-Not living :There are certain words which can used only for non-living things.
Example: Cogent. We can say that it is a cogent argument. We cannot say that Ramesh
is a cogent man.
U- Universal: There are certain words which can be used for both living and non-living.
Example :Excellent. [Link] is an excellent man. It is an excellent idea or proposal.
Both sentences are correct. Such a word is a U word. These are the symbols we created
for our understanding. We can make symbols according to our choice. The idea is to
catalogue more and more usage of words.
Creating a Profile of Words: In the above manner we can make profiles of words.
Words which are learnt in such details will remain in memory for ever or at least for a
long time.
This way, you can create your own profile of words by using categories of words.
When you look up a word in the dictionary, you will find its literal that
meansdenotative meaning. However, the emotions and associations connected to a word is
known as its connotative meaning. Depending on our experiences, certain words have a
positive, negative, or neutral connotation.
Denotation refers to the literal meaning of a word, the "dictionary definition."¨ For example,
if you look up the word snake in a dictionary, you will discover that one of
its denotative meanings is "any of numerous scaly, legless, sometimes venomous reptiles,
having a long, tapering, cylindrical body and found in most tropical and temperate regions."
Communicative English-I 13.4 Denotative & Conn…
Connotation, on the other hand, refers to the associations that are connected to a certain
word or the emotional suggestions related to that word. The connotative meanings of a word
exist together with the denotative meanings. The connotations for the word snake could
include evil or danger. Denotation is when you mean what you say, literally. Connotation is
created when you mean something else, something that might be initially hidden.
Words are not limited to one single meaning. Most words have multiple meanings,
which are categorized as either denotative or connotative. The denotation of a word is its
explicit definition as listed in a dictionary. Let’s use the word “home” as an example. The
denotative or literal meaning of “home” is “ a place where one lives; a residence.” The
expressiveness of language, however, comes from the other type of word meaning—
connotation, or the association or set of associations that a word usually brings to mind . The
connotative meaning of “home” is a place of security, comfort, and family. When Dorothy in
The Wizard of Oz says, “There’s no place like home,” she’s not referring to its denotation,
but the emotions “home” evokes for her and most people.
The connotative and denotative meanings of words are both correct, but a word’s
connotation determines when it is used. By definition, synonyms have the same denotation or
literal meaning, but almost always have different connotations, or shades of meaning. For
example, the synonyms of “boat” include ship, yacht, dinghy, and ferry. All these words refer
to the same thing, but each brings out a different association in the reader’s mind.
Connotative and denotative vocabulary exercises test your understanding of how word
choice affects the meaning of what you say and write. A quiz may ask you to select words or
write sentences that convey positive, neutral, or negative connotations. Create your own
connotative, or shades of meaning, activity worksheet. Make three columns on a sheet of
paper with the headings “positive,” “neutral,” and “negative.” Select a paragraph from a
reading assignment and record words of differing connotation. Next, rewrite sentences from
the paragraph, substituting synonyms that have different connotations. Observe how the
intent of each sentence changes.
[Link], thin, and slender. These three words all mean being underweight. But the
connotations differ since the suggested meanings of skinny and thin are more negative
than slender, with skinny even more negative than thin. childlike and childish both mean
characteristic of a child; however, childlike suggests innocence, meekness and wide-eyed
wonder, while childish suggests immaturity, pettiness, and wilfulness. New denotes of recent
origin, but the connotation can suggest better, improved .Cheap and inexpensive both denote
not costly, but the connotation of cheap suggests something is of poor quality
whereas inexpensive does not. Often connotation is a result of the context of a word. For
Centre for Distance Education 13.5 Acharya Nagarjuna University
instance, if one says that the dog barked, the connotation is neutral, but if one says that the
manager barked orders at his staff, the connotation is clearly negative.
13.4. SYNONYMS
A synonym is a word which has the same, or nearly the same meaning which another word
has. Let us look at some such words.
When the test is made through a sentence to identify the answer, try to find the
key word and then use the technique of elimination. Example: He had the nerve to suggest
that I was cheating. Options are
The key word here is cheating and the sense therefore is negative. Now strength,
capacity and courage – all these have a positive nuance. Thus they have to be eliminated.
Audacity is therefore the right answer. Suppose we have been given this sentence: He had
nerve to face the robbers all alone.
Here the key word is face and the sense is positive. Thus courage, becomes the right
choice. The same word nerve has different nuances in different contexts. Thus one should
try to locate the sense behind the italicized word.
If the test is made directly, try to use the same form of word and tense. Example: Wane-
Now wane is used here as a verb. Tired and dead are not in the verb form but in the
- adjective form and thus they can be eliminated. The correct answer is decline which
is also a verb here.
Another Example: Baptize:
(a) christen (b) holy (c) dehumanize (d) something that had been ostracized.
One of the frequent tricks used by the examiner is to include an antonym in choices given
as answers for a synonym’s question.
Example: Benediction
The alternative (c), curse, is an antonym here. One should be alert in such a case.
Centre for Distance Education 13.9 Acharya Nagarjuna University
13.5. ANTONYMS
Antonyms are words which are opposite in meaning. Learn the following Antonyms.
A. Note that the given word and the answer must belong to the same parts of speech.
Pragmatic:
Here the choice (c) colorful, is a noun while the word pragmatic is an adjective
and thus this alternative may be rejected. The correct answer is (b), quixotic.
B. Note that the given word and the answer must belong to the same tense form.
Perceived:
Here the alternatives apprehend and conceive are in the present tense and thus
they can be rejected. Ignored gives an opposite meaning and it is also in the past
tense as the word perceived is. Thus it is the correct answer.
C. Make sure that the given word and the answer are in the same voice. Contraction:
(a) Reduction (b) something which is being expanded (c) increase (d) expansive
The word contraction is a noun in the active voice. The alternative reduction is
similar in meaning. (b) is in the passive voice. Expansive is an adjective. Thus all
these three alternatives are incorrect. The word increase is a noun and is in the active
voice and matches with the given word contraction. This is, therefore, the correct
answer.
D. A favourite trick of the examiner is mix a synonym in the alternatives to confuse the
[Link]:
(a) respect (b) condemn (c) inculcate (d) initiate (e) severe
The alternative (a), respect, is a synonym. One needs to be alert in such cases. The
correct answer is (b) condemn.
Examples
A. Choose the word opposite in meaning to the given word.
1. Profane
(a) beautiful (b) sacred (c) glorious (d) insane
The answer is (b), sacred.
Communicative English-I 13.12 Denotative & Conn…
The test can be given directly as shown above or at times through a sentence.
B. Choose the word opposite in meaning to the word in italics in the given sentence.
1. He led an ascetic life but his wife had her ________________________ ways.
13.6. CONCLUSION
English has become an international language in the modern world. To gain fluency in
the language one should know as many words as possible along with their meanings,
synonyms and antonyms. One should also know the denotative and connotative meanings of
the words to be able to express oneself precisely and accurately. This is because many words
have different shades of meaning and seemingly similar words also have slightly different
meanings.
1. What methods would you like to adopt to enrich your vocabulary power?
2. What are the different categories of words? Give examples for each.
3 How do you create a profile of words? Explain with one example.
4. Define denotative and connotative meanings?
5. What techniques do you follow to answer the question given on synonyms and antonyms?
13.8. EXERCIESES
2. Below are groups of words which are often used to describe people. What are the
connotations of the words?
1. Childlike, Youthful, Childish, Young
2. Disabled, Crippled, Handicapped, Retarded
3. Relaxed, Laid-back, Lackadaisical, Easy-going
4. Slim, Skinny, Slender, Thin
5. Cheap, Frugal, Miserly, Economical
6. Young, Immature, Juvenile, Youthful
7. Inquisitive, Interested, Curious, Convivial
8. Confident, Secure, Proud, Egotistical
9. Lovely, Knockout, Beautiful, Stunning
10. Talkative, Conversational, Chatty, Nosy
Answer Key:
1. Childish and childlike implies that someone is immature, but youthful infers that
someone is lively and energetic.
2. Crippled, handicapped, and retarded have negative connotations and are no longer used
because they are considered offensive.
3. Lackadaisical means that someone is not interested and is lacking life.
4. Skinny implies that someone is too thin.
5. Cheap, frugal, and miserly infers that someone is not generous and is very stingy with
their money.
6. Immature and juvenile suggest that someone is childish.
7. Inquisitive can mean that someone asks too many questions.
8. Proud and egotistical mean that someone thinks very highly of themselves.
9. Although knockout can be taken as a compliment, it can also be considered sexist when
referring to a woman.
10. Talkative and chatty can mean that someone talks too much; and nosy that someone asks
too many questions.
[Link] the sentences below. Can you identify the words that have a negative
connotation?
13.9. REFERENCES
1. Hari Mohan Prasad and Uma Rani.2008. Objective English, Tata Mc Graw Hill
Publication, New Delhi.
2. Krishna Mohan and Meera Benerji.1990. Developing Communication Skills,
Macmillan Publishers, , New Delhi.
Centre for Distance Education 13.15 Acharya Nagarjuna University
Dr. V. Parvati
LESSON: 14
USING WORDS AS DIFFERENT PARTS OF SPEECH,
CONTEXTUAL MEANING
OBJECTIVES
STRUCTURE
14.1. Introduction
14.2. Using words as Different Parts of Speech
14.2. [Link] same word used as different part of speech
14.3. Contextual Meaning
14.3.1. Understanding and Interpreting Ideas
14.4. Conclusion
14.5. Self Assessment Questions
14.6. Exercises
14.7. References
14.1. INTRODUCTION
In this lesson we focus on how the same word can occur as different parts of speech,
in a sentence. When we read we may encounter some new or difficult words but their
meaning can be grasped from the context or the situation in which they are used. If a person
reads extensively, he gets acquainted with different words and their meanings. Vocabulary
extension reduces any scope of possible errors and adds vigour and variety to the language.
Parts of Speech :All words belong to categories called word classes (or parts of speech)
according to the part they play in a sentence. The main word classes in English are: Noun,
Verb, Adjective, Adverb, Pronoun, Preposition, Conjunction, and Exclamation.
Verb: A verb describes what a person or thing does or what happens. For example, verbs
describe:
Communicative English-I 14.2 Using Words as Diff…
Adjective: An adjective is a word that describes a noun, giving extra information about it.
For example: an exciting adventure, a green apple, a tidy room
Adverb: An adverb is a word that’s used to give information about a verb, adjective, or other
adverb. They can make the meaning of a verb, adjective, or other adverb stronger or weaker,
and often appear between the subject and its verb (She nearly lost everything.)
Pronoun: Pronouns are used in place of a noun that is already known or has already
been mentioned. This is often done in order to avoid repeating the noun. For example:
Personal pronouns are used in place of nouns referring to specific people or things, for
example I, me, mine, you, yours, his, her, hers, we, they, or them. They can be divided into
various different categories according to their role in a sentence, as follows:
subjective pronouns
objective pronouns
possessive pronouns
reflexive pronouns
Preposition: A preposition is a word such as after, in, to, on, and with. Prepositions are
usually used in front of nouns or pronouns and they show the relationship between the noun
or pronoun and other words in a sentence. They describe, for example, the position of
something, the time when something happens, or the way in which something is done.
Read more about prepositions.
Let us first try to understand the fact that a word has two aspects to it: meaning and function.
What a word means is one aspect and what it does is the other aspect. For example, in the
sentence "He will head the team", the word 'head' means 'lead'. This is the meaning of 'head'
in that sentence. The other aspect relates to its duty of denoting an action. Denoting an action
is the function of a verb. So we say 'head' in the above sentence is a verb. In other words, the
Centre for Distance Education 14.3 Acharya Nagarjuna University
1. He looks better.
2. He has a better idea.
In the first sentence, 'better' is an adverb and in the second sentence it is an adjective. It is
difficult to identify the function of a word if you do not find it in a sentence because its
function is not clear. If you are asked to identify the part of speech of a word, you can make a
guess but you can be sure of the part of speech only when that particular word is used in a
sentence. So you can conclusively describe any word as belonging to any particular part of
speech only if you know its function in a sentence .There are many words which can be used
as different parts of [Link] the following sets of sentences to understand this fact
better.
Here is a list of some of the most important words which belong to different parts of
speech. Note that it is the function or use which determines which part of speech a particular
word belongs to.
Some words belong to more than one part of speech. We can’t know what part of
speech a word is until we see what work it is doing in a sentence. A word can do different
jobs in different sentences.
Look at the following sentences. Example: Give me some water. They water the
plants daily.
In the first sentence the word WATER names something. So it is a noun. In the second
sentence the same word WATER expresses an action. It tells what they do. Here it is a verb.
Above: The word above can be used as an adverb, a preposition, an adjective or a [Link]
the examples given below.
The heavens are above. (Adverb)
The moral code of conduct is above the civil code of conduct. (Preposition)
Read the sentence given above. (Adjective)
Our blessings come from above. (Noun)
We flew above the clouds. (Preposition)
Have you read the above sentence? (Adjective)
See above. (Adverb)
After: The word ‘after’ can be used as an adverb, a preposition, an adjective and a
conjunction.
He left soon after. (Adverb)
She takes after her mother. (Preposition)
I went to bed after I had dinner. (Conjunction)
Inferring Meanings – Lexical and Contextual: Enhancing your vocabulary can boost
your reading speed and comprehension, as you can recognize or intelligently guess and infer
the meaning of a particular word in a context. In addition, good vocabulary enables you to
detect subtle differences in sentence meaning that may hold the key to the meaning of an
entire paragraph or passage. We can categorize word knowledge into four levels:
When you encounter a word you do not know, you tend to skip it if you do not need
the word to make sense of what you are reading. But you remember something about the
word you skip such as where you saw it and the context in which it appeared. As you
encounter a word repeatedly, more and information about the word accumulates until you
have a vague notion of what it means. As you get more information, you are able to define
that word. You also connect the information about its orthography (spelling) to information
from the context, so that often on exposure, you may have a general sense of the context in
which it appeared (it has something to do with..), or a memory of the specific context (I
Communicative English-I 14.6 Using Words as Diff…
remember seeing it in….), but not a generalized sense of the meaning of the [Link]
requires you to make inferences that depend on prior knowledge. Inferring lexical (word) and
contextual meanings is the first step towards understanding a written message. You need to
perceive the words and phrases used and recognize their definitions to follow what you read.
You may find the following suggestions helpful in developing skills pertaining to recognizing
the word meaning in the contexts in which they appear in your reading assignment.
1. Remember that words in isolation convey one meaning and integrated word groups convey
another. So, word groups need to be perceived as thought units or sense groups. These units
hold together to give special meaning. For example:
This method has now been augmented by molecular biology techniques that allow
introduction into plants and animals entirely new characteristics, including genes originally
found in unrelated plants, animals, or microorganisms.
The following way of reading will not result in proper grasp of meaning of the passage shown
above:
Most readers, drawing on their knowledge of the Big Bang theory, pearl formation, and
gases, can comprehend this sentence. But you may not, not just because of the words used but
because of the lack of extensive domain knowledge these words represent.
3. Do not stop reading if you are not able to recall the meaning of a certain word or phrase.
Rather, continue reading till you complete a reasonable portion of the message.
4. Analyse the word structure to guess the meaning of unknown words and identify the
context clues and signal words to understand the meaning of unknown words. Word roots,
prefixes, and suffixes, give clues to the meaning of words. Suffixes, give clues to the
meaning of unknown words. Suppose you encounter the word gregarious and you have never
heard the word before but know the meaning of the root word greg, which is crowd/flock.
You can easily guess the meaning of this word, which is liking to be with other people or
sociable, and place it in context to grasp the meaning of the sentence.
5. You can also get a clue to the meaning of a word from the context. For example, take the
following sentence: During a period of protracted illness, the sick can become infirm, losing
both the strength to work and many of the specific skills they once possessed.
In this sentence, you may be able to understand the meaning of the word protracted by
understanding the conditions mentioned as an effect of illness. If you have perceived the
meaning as an adjective for illness, you are closer to the correct meaning, which is lasting
longer than expected or longer than usual.
Centre for Distance Education 14.7 Acharya Nagarjuna University
6. At times, you may infer the meaning of an unknown word through its extended definition
or stated qualities. Try to understand the meaning of the word glib from the sentence given
below:
Keeping up a steady patter to entertain his customers, the kitchen gadget salesman was a glib
speaker, never at a loss for a word.
You may guess the meaning of the word glib (smooth talk of fluent talk) by understanding
the salesman’s quality stated in the sentence.
7. If you come across an antonym of the unknown word, you will be able to guess the
meaning. For instance, the meaning of dwindling in the following sentence can easily be
guessed by its antonym increasing as given in the following sentence:
A few years ago, the University was wondering how to provide accommodation for the
increasing number of girls but now it is concerned about the dwindling number or girls.
8. Remembering the words through the appropriate phrases is another excellent way of
getting the meaning though you may not know the meaning of those words in isolation.
The phrases ‘to whet your appetite’, ‘incorrigible liar’, ‘the hallowed halls of academia’,
‘consummate artist’, and the like may immediately enable you to recall the meaning of the
words. In such cases, you associate the words whet,incorrigible, hallowed, and consummate
with the associated phrases, and hence are able to understand their meanings, which are,
respectively, ‘to increase your desire for or interest in something’, ‘having bad habits which
cannot be changed or improved, respected and important’, and ‘extremely skilled or perfect’.
9. Even if you guess the meaning through some other method, ensure that you have guessed it
right. This must be done because at times the unknown word might have been used in its
special or technical meaning, or it might have had a deceptive resemblance to a known word
as shown in the examples below:
He threw the pot in an hour. The wheel turned busily, and the shape grew quickly as his
fingers worked the wet, spinning clay.
Here, the word senseless is not the opposite of sensible but means unconscious.
14.3.1. Understanding and Interpreting Ideas: In order to understand and interpret written
material we need to read it with a critical eye. The following guidelines may help you in
developing a critical eye:
Identify the type of passage (specific science, general science, or non- science)
Pay attention to the first one-third of the text that gives you an idea about the topic
and scope, author’s purpose and structure of the passage
Communicative English-I 14.8 Using Words as Diff…
Look for author’s intention – to discuss, to argue, to compare and contrast, to explain,
or to persuade
Find out the author’s tone – opinionated, argumentative, descriptive, factual, or even-
handed
Identify the main and supporting ideas
Get to the gist of each paragraph
Do not get obsessed with too many specific details
Attack the text; do not just read it
Think about what you are reading
Paraphrase the complicated parts in order to understand them
Ask yourself questions to understand
Jot down notes or underline important parts
Do not let unfamiliar topics puzzle you. Once you read the text and infer meaning
from context, you may be able to understand and interpret
Read for structure; ignore details
(a) Let us look at the following passage and try to apply the guidelines given above to
understand and interpret the ideas:
The universe is fifteen billion years old, and the geological underpinnings of the earth
were formed long before the first sea creatures slithered out of slime. But it is only in
the last 6000 years or so that men have descended into mines to chop and scratch at
the earth’s crust. Human history is, as Carl Sagan put it, the equivalent of a few
seconds in the fifteen billion year life of the planet. What alarms those that keep track
of the earth’s crust is that since 1950 human beings have managed to consume more
minerals than were mined in all previous history, a splurge of a millisecond in
geologic time that cannot be long repeated without using up the finite riches of the
earth.
Now read carefully the following table in order to check your understanding and
interpretation of this short passage.
Question Answer
(b) Read the following paragraph. Using the guidelines and the solved example shown above,
complete the second column in the table given thereafter:
Vegetarians have a variety of reasons for their beliefs. Some refuse to eat meat because they
believe that killing of animals is unnecessary or barbaric. They feel that processes such as
butchering are degrading to the people who practise them and cruel to the animals
slaughtered. Others believe that meat is harmful to the human body and that a purely
vegetable diet is more nutritious. Still others choose vegetarianism because they believe that
raising animals for meat is an inefficient use of land. They say that farmland could be put to
better use growing crops for human consumption.
Question Answer
What type of passage is this?
What is the topic and scope?
What is the main idea?
What does the author do?
(discuss/argue/explain /inform/persuade)
What are the supporting details for the main
idea?
What is the author’s tone?
What do the words barbaric, slaughtered, and
raising, mean in the context of their
sentences?
How can you paraphrase the last sentence?
What is the structure of the passage?
14.4. CONCLUSION
14.6. EXERCISES
1. Complete the following sentences by choosing the most appropriate part from the
alternatives given below.
1. One has to exercise regularly_________________
(A) if he wants to be healthy (B) to develop muscles
(C) to maintain a healthy body (D) to lead a happy life
2. I was really worried about his results_____________
(A) as he did terrifically in the exam (B) as I was sure he would fail
(C) as he did terribly in the exam (D) although he did terribly
in the exam
3. The team could have won the match ___________________
(A) had they batted properly (B) if they had batted properly
(C) should they have batted properly (D) in case they batted properly
4. She kept her purse near the window last night ___________________
(A) and found it robbed in the morning
(B) and saw that it was stolen in the morning
(C) and found it stolen in the morning
(D) and in the morning found it stolen
5. They hung him by the neck __________________
(A) until he were dead (B) till death
(C) until he was dead (D) till he died
6. I would have been here ____________________
(A) if you would have told me you were coming
(B) if you would tell me you were coming
(C) if you had told me you were coming
(D) if you had tell me you were coming
7. If she had gone to London, _______________________
(A) she would have had a good time
(B) she should have had a good time
(C) she had a good time
(D) she would have a good time
8. The girls in the village were _______________
(A) neither friendly nor they were shy
(B) neither friendly nor shy
(C) neither friendly or shy
(D) neither friendly but also shy
2. Read the following passage and answer the questions the follow:
After inventing dynamite, Swedish – born Alfred Nobel became a very rich man.
However, he foresaw its universally destructive powers too late. Nobel preferred not to be
remembered as the inventor of dynamite. So in November 1895, in his will he left much of
his wealth for the creation of a fund to be used for awarding prizes to people who had made
worthwhile contributions to humanity. Originally, there were five awards: literature, physics,
chemistry, medicine, and peace. Economics was added in 1968, just sixty – seven years after
Centre for Distance Education 14.11 Acharya Nagarjuna University
the first awards ceremony in [Link]’s original legacy of nine million dollars was
invested, and the interest on this sum is used for the awards, which varies from $30,000 to $
125,[Link] year on December 10, the anniversary of Nobel’s death, the awards (gold
medal, illuminated diploma, and money) are presented to the winners. Sometimes, politics
plays an important role in the judges’ decisions. Americans have won numerous science
awards, but relatively few literature [Link] award was presented from 1940 to 1942 at the
beginning of World War II. Some people have won two prizes, but this is rare; others have
shared their prizes.
Questions
1. The word ‘foresaw’ in line 2 is nearest in meaning to
(a) prevailed (b) postponed (c) prevented (d) predicted
2. In line 4, ‘worthwhile’ is closest in meaning to
(a) economic (b) prestigious (c) trivial (d) valuable
3. Match the prefixes on the left with their meanings on the right:
Prefix Meaning
bi-(biweekly, bilingual) Very small
Multi – (multiple, multistoreyed) Eight
Octo – (octopus, octogenarian) Two/twice
Micro – (uniform, unicellular) One/the same
Uni – (uniform, unicellular) Many/several
14.7. REFERENCES
1. Hari Mohan Prasad and Uma Rani.2008. Objective English, Tata Mc Graw Hill
Publication, New Delhi.
Dr. V. Parvati
LESSON: 15
BASIC SENTENCE STRUCTURES AND
TRANSFORMATION OF SENTENCES
OBJECTIVES:
STRUCTURE
15.1. Introduction
15.2. Basic Sentence Structures
15.3. Structures with Non - finite Verbs
15.4. Transformation of sentences
15.5. Active Voice and Passive Voice
15.6. Direct and Indirect Speech
15.7. Conclusion
15.8. Self-assessment Questions
15.9. Exercises
15.10. Reference Books
15.1. INTRODUCTION:
Syntax (structural correctness) and Semantics (appropriate meaning). The structure of the
sentence is based on certain governing principles of grammar. The rules of grammar clearly
define and prescribe the constituents and their sequence which leads to the formation of a
meaningful sentence. A Sentence, has two structures namely, the deep structure and the
surface structure. Look at the following example;
In the above sentence on the peripheral level we find a subject ( naming part of the
sentence, John ) and a predicate ( telling part of the sentence wrote a letter ), further it is
combination of Subject , Verb and an Object ( Noun or noun equivalent influenced by a verb
or a preposition) . It is in the framework of Subject + Verb + Object. The sentence has a
deep structure too. The sentence is a combination of the following constituents:
The terms like subject, object, complement, adjunct , etc are functional labels or
names . Terms like noun phrase , adjective phrase , preposition phrase , adverb phrase ,
verb phrase etc are formal labels or names.
Note: 1. Transitive verb is a verb which has an object or which takes an object ,
Intransitive verb has no [Link] verb is a main verb which needs an
object to complete its meaning. A verb that doesn’t require any object,
complement or other element to complete its meaning is an intransitive verb.
A verb that takes two objects is called Di transitive verb.
E.g. give, show.
Centre for Distance Education 15.3 Acharya Nagarjuna University
Subject + Verb
Subject + Verb + Complement
Subject+ Verb + Object,
Subject+ Verb + Indirect Object + Direct Object,
Subject + Verb + Object+ Object Complement
Subject Verb
Birds fly
Lions soar
John is playing
The Sun sets
Kavitha was singing
In the above structure the subject is followed by an intransitive verb which expresses
complete sense without the help of any other words.
In the above structure notice the subject complement where in we have noun, pronoun
adjective.
In the above structure the verbs take an object and hence they are transitive verbs.
This is in contrast to most of the Indian Languages which follow the Subject + Object + Verb
Pattern.
Communicative English-I 15.4 Basic Sentence…
In the above structure direct object is noun and indirect object is either noun or
pronoun. The answer to the question to whom or for whom is indirect object and the answer
to the question what is direct object.
In the above structure the complement of the object is noun . Sometimes it could be a
noun equivalent. E.g You may call it what you will . The preposition as or for is sometimes
used with Verbs elect and choose but not with the others.
e.g: I wonder whom they will elect as Treasurer. ( Source: David Green)
In the above structure the object of the verb is to + Infinitive i.e., to Infinitive which
is a non-finite verb , not limited by number and person. Irrespective of the number and
subject, the verb remains unchanged.
In the above structure the verb is followed by indirect object which is followed by to+
infinitive
In the above structure the object is followed by present participle which indicates an
action in progress and not completed.
In the above structure the object is followed by past participle which denotes action
completed.
In the above structure the verb is followed by gerund , v+Ing form used as noun.
Note: Refer also to your grammar lessons in P.I – Structure of Modern English,
II Semester.
Let us begin with Active Voice and Passive Voice . Geoffery Leech defines Voice as
the grammatical category which involves the choice between passive and active forms of the
verb phrase. The definition sounds a bit complicated without the awareness of the terms
active and passive. Look at the following sentences.
Both the sentences mean the same. In the first sentence the subject Ramesh is the doer
of the action and is active , where as in the second sentence the subject Ramesh ( of the first
sentence) is passive as it does nothing.
A sentence is said to be in the active voice if the subject is active and does something.
A sentence is said to be in the passive voice because its subject does nothing.
David Green suggests that “the Passive Voice has an impersonal effect and is hence
commonly used in scientific writing and objective reporting. When the subject who is the
doer of the action is to be made prominent , the active voice should be preferred”.
Centre for Distance Education 15.7 Acharya Nagarjuna University
Notice the changes in the second sentence 1. The subject is replaced by the object.
[Link] past participle of the verb is used which is preceded by be form of past tense 3. The
preposition ‘by’ is used to indicate the agent.4. Object is replaced by the subject .
Conversion Chart
Tense Active Voice Passive Voice
Simple Present gives is given
Present Continuous is giving is being given
Present Perfect has given has been given
Simple Past gave was given
Past Continuous was giving was being given
Past perfect had given had been given
Simple future will give will be given
Present infinitive to give to be given
Perfect infinitive to have given to have been given
Gerund , Present Participle giving being given
Perfect Participle having given having been given
Conditional would give would be given
All modals [Link] might might be given
(Source: Applied Grammar and Composition by M.L. Bhatia , M.L. Pubs., Agra)
Passive Voice: The accountant will be transferred by the board. ( Verb is in the simple
future tense)
7. Active Voice: Open the door. ( Imperative sentence with the object, in imperative
sentences the subject is implied)
Passive Voice: Let the door be opened.
Having discussed the transformation of sentences from Active voice to Passive voice,
let us proceed to Speech , Direct and Reported , another pattern, wherein the learner gets
enough practice and awareness of grammatical rules. Examine the following sentences:
Both the sentences mean the same, in the first sentence the exact words of the subject
are quoted whereas in the second sentence what is said by the subject is reported without
quoting his exact words.
A sentence is said to be in the direct speech if we quote the exact words of the person. A
sentence is said to be in the indirect /reported speech when we report what the subject
said without quoting his/her exact words.
In reported speech (of the given example) notice the following changes:
1. The comma after the verb said and the punctuation marks are removed.
2. The conjunction that is introduced between the main clause and the subordinate clause.
3. The pronoun I ( first person ) is changed to he.
4. The verb which is in simple past tense is changed past perfect, as per the rule of
sequence of the tenses.
Note-: Main clause or principal clause states the main fact. Subordinate clause is a part of the
other clause and it depends on the main clause.
Look at the corresponding changes in respect of verbs, tense, adverbs of times and other
expressions.
Centre for Distance Education 15.9 Acharya Nagarjuna University
[Link]
Direct Speech Indirect Speech
is/am was
are were
has/have had
can could
may might
shall should
will would
[Link]:
Direct Speech Indirect Speech
Simple Present Simple Past
Present Continuous Past Continuous
Present Perfect Past Perfect
Present Perfect Continuous Past Perfect Continuous
Past Continuous Past Perfect Continuous
Reporting Verbs:
Direct Speech Reported Speech
Said to told
Say to tell
Says to tells
will say will say
says say
Other Expressions:
Direct Speech Indirect Speech
today that day
tomorrow the next day/the following day
yesterday the previous day
last night the previous night
hither thither
here there
these those
now then
ago before
thus so
hence thence
this that
Reported Speech: Srikar said that he had read that book twice.( Present Perfect is
changed to Past Perfect)
4. Direct Speech: Kishore said,’ I have been waiting here for two hours’.
Reported Speech: Kishore said that he had been waiting there for two hours. (Present
Perfect Continuous is changed to Past Perfect Continuous)
5. Direct Speech: Soma said to me,’ I was singing this song’.
Reported Speech: Soma said that he had been singing that song.( Past continuous is
changed to past perfect continuous)
6. Direct Speech: I said’ I am suffering from fever’.
Reported Speech: I said that I was suffering from fever.
7. Direct Speech:He said to me, ‘ You can pay my fee’.
Reported Speech: He told me that I could pay his fee.
8. Direct Speech :He said,’ Sushma, I am going to the clinic now.’
Reported Speech: He told sushma that he was going to the clinic then.
9. Direct Speech: He will say,’ I am busy’.
Reported Speech: He will say that he is busy.
10. Direct Speech: The teacher said,’The earth revolves round the sun’.
Reported Speech: The teacher said that the earth revolves round the sun. (universal
and general truths remain unchanged) .
Interrogative sentences pose a question and seek information. At the end of the sentenced
question mark (?)is placed. Notice how they are reported:
1. Direct Speech: Ramya said to me’ What are you doing now’?
Reported Speech: Ramya asked me what I was doing then.
Here the reporting verb is asked and notice in the direct speech the verb comes
before the subject whereas in reported/indirect speech it comes after the subject.
Depending on the nature of the question , the reporting verbs such as asked, enquired
or questioned. Take a note, that is not used after the reporting verb.
2. We have another type of questions which seek confirmation, while reporting such
questions the reporting verb is followed by if/ whether.
E.g Direct Speech: He said to me,’ Will you lend me your book’.
Reported Speech: He asked me if or whether I would lend my book.
E.g
1. Direct Speech: The judge said to the CBI ,’ Seize the documents.’
Reported Speech: The judge ordered the CBI to seize the documents.
2. Direct Speech: Sarath said to me,’ Please help the old man’.
Reported Speech: Sarath requested me to help the old man.
Centre for Distance Education 15.11 Acharya Nagarjuna University
E.g
[Link] Speech : Naren said, ’What a beautiful painting it is!’
Reported Speech: Naren exclaimed that it was a beautiful painting. ( Notice the
introduction of that)
2. Direct Speech: Hima said’, Alas! the poor woman succumbed to wounds.’
Reported Speech: Hima exclaimed with sorrow that the poor woman succumbed to
wounds.
Example:
Direct Speech: Naveen said to me, ‘ Will you post this letter today?’,’Yes’, I said.
Reported Speech: Naveen asked me if I would post that letter that day and I replied in the
affirmative.
15.7. CONCLUSION
The lesson discussed the fundamental aspects of sentence and its structure. Emphasis
is laid on the rules of sentence structure which provide awareness about the sequence and
assortment of various constituents which makes the sentence intelligible. Further the lesson
focused on transformation of sentences and dealt with rules of conversion of sentences from
Active Voice to Passive Voice and from Direct to Indirect Speech. Self- assessment questions
have also been provided.
15.9. EXERCISES
Subject + Verb, Subject+ Verb + Object, Subject+ Verb + Indirect Object + Direct
Object, Subject + Verb + Object Complement ( Noun), Subject + Verb + Object
+ Object Complement
Communicative English-I 15.12 Basic Sentence…
II. Change the Verbs in the following sentences into the passive form.
III. Change the Verbs in the following sentences into the passive form.
3. Wren P.C., Martin. H , High School English Grammar and Composition , S. Chand
& Company, New Delhi, Latest Edition
4. Bhatia, M.L, Applied Grammar and Composition , M.L. Pubs , Agra, Fifth Edition
5. Shivendra K. Verma and Hemalatha Nagarajan, An Interactive Grammar of Modern
English Frank Bros & Co Publishers, New Delhi, 1999
6. Thompson and Martinet, A Practical English Grammar , Oxford University Press ,
New Delhi, 1986.
7. Eastwood, John , Oxford Practice Grammar , Oxford University Press, New Delhi,
2009.
8. Krishna Swamy, N , Modern English , Macmillan Publishers, 2009.
9. Tickoo M.L , Subramanian A.E, A Functional Grammar with Usage and
Composition , Frank Brothers, Noida 2010
10. Murphy Raymond , Essential English Grammar , Cambridge University Press,
London , Latest Edition
STRUCTURE
16.1. Introduction
16.2. Articles
16.2.1. Definite Article: THE
16.2.2. Indefinite Article: A/An
16.2.3. No article or Zero article
16.2.4. Special rules and exceptions
16.3. Conclusion
16.4. Self-Assessment Questions
16.5. Exercises
16.6. References
16.1. INTRODUCTION
“Article” as a general term has several dictionary meanings: ‘a piece of writing about
a particular subject’, ‘a separate item in a contract or deed’, ‘a particular item or a separate
thing in a set of things’, but here in grammar, articles have an important referential role.
Articles are small words that are often used at the beginning of noun phrases. There
are two: the (the ‘definite article’) and a/an (the ‘indefinite article’). They belong to a group
of words called ‘determiners’.
Articles show whether we are talking about the things that are known both to the
speaker/writer and to the listener/reader (‘definite’) or that are not known to them both
(‘indefinite’). The correct use of the articles is one of the most difficult points in English
Grammar.
16.2. ARTICLES
The words ‘a’, ‘an’ and ‘the’ are called articles. They always come before a
noun/noun phrase and help to identify the person, place, animal or thing referred to by them.
The articles ‘a’ and ‘an’ are called indefinite articles, and they come before singular
Communicative English-I 16.2 Articles
countable nouns. Indefinite articles identify the person or thing they represent in a general
way.
Notice how the reference is not left indefinite in both the sentences. It is clear that a
particular cat sat on the couch in the first sentence and a specific dog that attacked the
speaker is being spoken about in the second example.
The usually means something like ‘you know which I mean’. Article ‘The’ is
commonly used before a noun. (singular, plural or uncountable) when the listener/
reader knows which person or the thing is referred to.
Example:
I am going to the post office. (the usual one which the listener knows)
Is there a post office near here? (any post office)
Here the listener or the reader may know which one is referred to because
Example:
I haven’t seen the sun for days.
Do you trust the government?
Superlatives
Centre for Distance Education 16.3 Acharya Nagarjuna University
The is normally used with superlatives because there is normally only one best,
biggest etc. and hence it is very clear which one we are talking about. For the same
reason, we usually use the with first, next, last, same and only.
Example:
She is the wisest in the class.
We went to the same school.
Example:
She married Leonard, the actor.
I would like you to meet, Cathy Parker, the novelist.
Example:
This is my uncle. (not…the my uncle)
Is that Rita’s car? (not…the Rita’s car)
Proper nouns
We do not usually use the with proper nouns.
Example:
Mary lives in Switzerland. (not.. The Mary)
Things in general
We usually use no article to talk about things in general—the does not mean all.
Example:
Books are expensive. (not..The books are expensive)
Life is hard. (not..The life is hard)
Pronunciation
The is normally pronounced / thi / before a vowel sound and / the / before a consonant
sound.
Example:
the ice
the snow
the hour
the university
It is sometimes difficult to know whether or not to use the. We use no article to generalize
with uncountable and plural words; but we use the to show that the listener/reader knows
Communicative English-I 16.4 Articles
which people or things we are talking about. Sometimes both these meanings come together,
and it is difficult to know which form is correct. Often the same idea can be expressed both
with the and with no article.
Groups
When we generalize about members of a group, we usually use no article. But if we
talk about the group as a whole- as if it was a well-known unit – we are likely to use
the. This often happens when we talk about nationalities.
Example:
1. Nurses mostly work very hard.
The nurses have never gone on strike.
2. Stars vary greatly in size.
The stars are really bright tonight.
3. New Zealanders don’t like to be mistaken for Australians.
The Australians suffered heavy losses in the First World War.
Some expressions are ‘half-general’ – in the middle between general and particular. In
these ‘half-general’ expressions, we usually use no article. However, the is often used
when the noun is followed by a limiting, defining phrase, especially one with of.
Example:
1990s music ----- the music of 1990s
African butterflies---- the butterflies of Africa
the is used with a number of rather general expressions referring to our physical
environment—the world around us and its climate. In this context, the suggests that
everybody is familiar with what we are talking about.
the town, the country, the mountains, the sea, the seaside, the wind, the rain, the
weather, the sunshine, the night.
Example:
My wife likes the seaside, but I prefer the mountains.
I love listening to the wind.
We use the when we talk about some kinds of things that are part of everybody’s
lives.
Example:
I have some of my best ideas when I am on the bus.
I’ve stopped reading the newspaper because it’s too depressing.
We sometimes use the even when it is not exactly clear which of several particular
persons or things we are talking about. This can happen when there are several similar
possibilities, and it is necessary to be more definite.
Example:
Lying by the side of the road we saw the wheel of a car.
(not…a wheel of a car)
Centre for Distance Education 16.5 Acharya Nagarjuna University
Indefinite means something which is not clear, obvious or exact. They are called
indefinite because the identity of the thing or person being spoken about is left unclear or
indefinite. The indefinite article indicates that the noun is not someone or something in
particular. The speaker talks about any one of that type of things. The indefinite article in
English is "a" or "an." There is actually only one indefinite article: a is used before
consonants and an is used before vowels.
For example:
Do you have a pencil?
I want to have an apple.
Notice how the speaker is not asking for a particular pencil or apple, but any pencil or apple
in the above sentences.
a/an does not add much to the meaning of a noun—it is like a weak form of ‘one’. It
has several common uses.
Example:
There’s a police car outside.
My brother is married to a doctor.
Any lives in an old house.
Example:
A doctor must be kind to people. (any doctor)
I would like to live in an old house. (any old house)
Example:
She is an engineer.
A glider is a plane with no engine.
d. Descriptions
A/an is common before nouns that are used in descriptions.
Example:
That was a lovely evening.
He’s got a friendly face.
It’s an extremely hot day.
She’s a nice person.
We do not normally leave out a/an in negative expressions, after prepositions or after
fractions.
Example:
Lend me your pen. I haven’t got a pen. (not… I haven’t got pen)
You must not go out without a coat. (not...without coat)
three-quarters of a pound. (not…three quarters of pound)
Example:
It’s a good car.
It’s good. (not… It’s a good)
a/an cannot be used together with a possessive. Instead, we can use the structure a…of
mine/yours, etc.
Example:
He’s a friend of mine. (not..He’s a my friend.)
We do not normally pronounce the sound /ei / before a vowel. So before a vowel, the
article a changes to an.(/æn/ or /ǝn/)
Example:
a rabbit a lemon an elephant an orange
Example:
an hour, an M.P
Example:
a university, a one-pound coin
Some people say an, not a, before words beginning with h if the first syllable is
unstressed.
Example:
Centre for Distance Education 16.7 Acharya Nagarjuna University
Example:
I think I’ll have a // -- chocolate ice cream.
It’s a // reason—it’s not the only reason.
Plural and uncountable nouns cannot normally be used with a/an . instead, we most
often use no article.
Example:
There were cats in every room.
Doctors generally work long hours.
Her coat is made of pure wool.
Some nouns that are countable in some other languages are uncountable in English.
Example:
I need information and advice. (not…an information and an advice)
You’ve made very good progress. (not…a very good progress)
Example:
We‘re having terrible weather. (not…a terrible weather)
She speaks very good English. (not…a very good English)
Uncountable and plural nouns can often be used either with some/any or with no
article. There is not always a great difference of meaning.
Example:
We need (some) Cheese.
I didn’t buy any eggs.
Some is used especially in affirmative sentences: any is more common in questions
and negatives.
We prefer some/any when we are thinking about limited but rather indefinite numbers
or quantities and no article when we are thinking about unlimited numbers or
quantities, or not thinking about numbers/quantities at all.
Example:
1. We have planted some roses in the garden. ( a limited number)
I like roses. ( no idea of number)
2. I’ve just bought some books on computing. ( a limited number)
There were books on the desk. ( a large number)
Communicative English-I 16.8 Articles
Example:
To/at/in/from school/university/college
To/in/from town
By day at night on foot
With place nouns, expressions, with or without articles may have different meanings.
Example:
1. I met her at college. (when we were students)
I’ll meet you at the college. (the college is just a meeting place)
2. Jane’s in hospital. (as a patient)
I left my coat in the hospital when I was visiting Jane.
Double expressions
Articles are often dropped in double expressions, particularly with prepositions.
Example:
With knife and fork on land and sea day after day
With hat and coat arm in arm husband and wife
From top to bottom inch by inch
Possessives
Nouns lose their articles after possessives.
Example:
The coat that belongs to John = John’s coat (not..the John’s coat)
The economic problems of America = America’s economic problems.
(not..the America’s economic problems)
Example:
The wife of the boss = the boss’s wife
Noun modifiers
When a noun modifies another noun, the first noun’s article is dropped.
Lessons in how to play the guitar = guitar lessons
A spot on the sun = a sunspot
Example:
Both (the) children are good at Mathematics.
Example:
All (the) three brothers were arrested.
We usually leave out the after all in all day, all night, all week, all year, all winter and
all summer.
Example:
He’s been away all week.
I haven’t seen her all day.
We usually leave out a/an after kind of, sort of, type of and similar expressions.
Example:
What kind of person is she?
Have you got a cheaper sort of radio?
They have developed a new variety of sheep.
Example:
I was surprised at the amount of money collected.
The number of unemployed is rising steadily.
Unlike other singular countable nouns, man and woman can be used in a general
sense without articles.
Example:
Man and woman were created equal.
But we more often use a woman and a man, or men and women.
Example:
A woman without a man is like a fish without a bicycle.
Men and women have similar abilities and needs.
We drop the when we mean ‘the day/month before or after this one’.
Example:
Where were you last Saturday?
I was away in April.
See you on Thursday.
When we talk about our use of these forms of entertainment, we generally say the
radio, the cinema, the theatre but television or TV.
Communicative English-I 16.10 Articles
Example:
I always listen to the radio while I’m driving.
The is often dropped in all four cases when we talk about these institutions as art
forms or professions.
Example:
Cinema is different from theatre in several ways.
He’s worked in radio and television all his life.
Example:
Queen Elizabeth had dinner with President Kennedy.
The Queen had dinner with the President.
The is not usually used in the complement of a sentence, when we say that somebody
has or gains a unique position.
Example:
1. They appointed him Head Librarian.
Where is the Librarian?
2. He was elected President in 2010.
I want to see the President.
Example:
What a lovely dress!
Also note that a/an cannot be used in exclamations with uncountable nouns.
Example:
What nonsense! (not..what a nonsense!)
What luck! (not..what a luck!)
The names of illness and pains are usually uncountable, with no article.
Example:
Have you had appendicitis?
I’ve got toothache again.
Example:
I’ve got a horrible cold.
Have you got a headache?
Example:
I think I’ve got (the) flu.
She’s never had (the) measles.
When talking about parts of someone’s body, or about their possessions, we usually
use possessives, not the.
Example:
Kate broke her arm climbing
But the is common after prepositions, especially when we are talking about blows,
pains and other things that often happen to parts of people’s bodies.
Example:
1. She hit him in the stomach.
2. Can’t you look me in the eye?
Example:
1. Do you sell the mangoes by the kilo or by the dozen?
2. Can I pay by the month?
Example:
Sixty pence a kilo thirty miles an hour twice a week
We use the with seas (the Atlantic), mountain groups (the Himalayas), island groups
(the West Indies), rivers (the Ganges), deserts (the Sahara), most hotels (the Grand
Hotel), museums and art galleries (the Salarzung Museum).
The is unusual in the titles of the principal public buildings and organizations of a
town, when the title begins with the town name.
Example:
Oxford University (not...the Oxford University)
Hull Station (not...the Hull Station)
Birmingham Airport (not...the Birmingham Airport)
Manchester City Council (not…the Manchester City Council)
16.3. CONCLUSION
Though articles look simple, it is very difficult to use them correctly. It is observed
that people of South Asian countries use articles before every noun, without adhering to
the grammar rules. Articles must be used very carefully and tactfully. A proper article –
definite or indefinite – must be used wherever required and shouldn’t be used wherever
they are not at all required. Hence learners are expected to master how to omit articles
also.
16.5. EXERCISES
Many years ago, this ________ train was approaching a bridge across ________ river.
Suddenly ________ driver saw ________ strange figure ahead. ________ person seemed
to be trying to make the train stop.
________ noise of the brakes was terrible. When the train had stopped, the driver got out
to ask the strange person what was wrong, but there was nobody around. He took his -
________ lamp and walked a few steps along ________ track. Then he stopped suddenly-
-- ________bridge they had been about to cross had fallen into the river.
The man ran back to the train and found ________ large dead moth on th train’s
________ lamp. When he lit the lamp, he saw that the moth’s shadow looked exactly like
the strange figure he had seen. The moth had saved the driver and all ________other
people on the train.
II. Make sentences by putting the words in the correct order. Add a/an/the if necessary.
1. Smile/got/She’s/nice
___________________________________________
2. Dr Joe/ good/me/gave/advice
____________________________________________
3. country/like/you/living/Do/in
____________________________________________
4. house/What/untidy
____________________________________________
5. We/school/planets/about/at/are/learning
____________________________________________
6. moon/earth/round/why/go/does
____________________________________________
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7. This/runs/electricity/car/on
____________________________________________
8. bed/on/your/Put/coat
____________________________________________
III. Combine the pairs of sentences to complete one new sentence. Think carefully about
articles and determiners.
4. a. There isn’t _______ airport near where I live. _____ nearest airport
is 70 miles away.
b. Our flight was delayed. We had to wait at _____ airport for three
hours.
c. Excuse me please. Can you tell me how to get to ____airport?
5. a. ‘Are you going away next week?’ ‘No, _____ week after next’.
b. I’m going away for _______ week in September.
c. Gary has a part-time job. He works three mornings _____ week.
16.6. REFERENCES
K. Sai Krishna
LESSON-17
PREPOSITIONS
OBJECTIVES
17.1. INTRODUCTION
Prepositions are words that appear in front of nouns, noun phrases, pronouns and
gerunds (-ing forms of verbs that behave like nouns, for e.g. ‘walking’ in ‘Walking keeps you
fit’) and link them to other nouns, verbs and adjectives in the sentence. The words that follow
prepositions are called their objects or prepositional complement, and the prepositions are
said to govern them. The preposition together with its object or complement forms a
prepositional phrase.
A preposition expresses a relationship between two entities. The word or a phrase that
a preposition introduces is called the object of a preposition. Usually, the preposition is
placed before the object. Sometimes, however, it comes after the object.
Communicative English-I 17.2 Prepositions
17.2. PREPOSITIONS
In the above examples in, above and towards are prepositions and the objects of the
prepositions are shelf, clouds and gate respectively.
Although prepositions are usually placed before a noun or a pronoun there are some
exceptions to this rule either because the complement has to take first position in the clause,
or because it is absent.
In some structures the prepositional object can be placed at or near the beginning of a
clause. In this case, the preposition does not always go with it. It may stay together with its
noun, adjective or verb at the end of the clause. This usually happens in four cases.
Sometimes, the preposition is placed at the end of the sentence when the object is the
relative pronoun that.
The preposition is often placed at the end of the sentence when the object is an
interrogative pronoun.
The preposition is placed at the end of the sentence when the relative pronoun is
understood in the sentence.
Sometimes a preposition is placed at the end of the sentence when its object is placed
before it to emphasize.
Simple prepositions are: at, with, by, in, an, up, to, for, off, of, from, through, till, after, never,
down, round, since, etc.
Complex or phrase prepositions consist of two or more words.
For example:
along with away from because of due to
except together with instead of in comparison to
in spite of according to in view of up to
but for next to on account of apart from
There are other words that look like adjectives or verbs but they are used as prepositions.
These include:
barring concerning excepting following including
like minus near plus unlike
A preposition can be used to show time, place, direction, movement, purpose or means.
Communicative English-I 17.4 Prepositions
In can be used to say that something is inside a larger space. It can be used with a
room, building, a street, a town, a country.
Example: 1. The pen is in the box.
2. They live in Paris.
3. There are a lot of shops in the center of the town.
At is used with a place or a point. It can be used for places where one works at, for
events, for objects that one is next to etc.
Example: 1. I was at home yesterday.
2. Several people are waiting at the bus stop.
3. The post office is at the end of the street.
Some more prepositions of place are: under, above, below, opposite, in front of, behind, next
to, between, outside, near, by, underneath, inside etc.
Some of the prepositions show when something happens. In, on and at can also be used to
indicate time.
In can be used with parts of the day, seasons, months, years and centuries. In can also
mean ‘after’ a future time interval.
At is used for a point in time such as a clock time, meal time and short holidays.
Example: 1. I’ll see you at breakfast.
2. There are flights at New Year.
3. She’s busy at the moment.
The preposition since suggests when an action began while for suggests the duration
of an action.
Into, through, across, along, between, by, down, from, in, off, on, onto, out of, over,
past, round, towards, to, under, up are prepositions of direction. They show where somebody
or something is going.
17.5.1. To/towards
The preposition to indicates movement with the aim of a specific destination, which
can be a place or an event, e.g:
Communicative English-I 17.6 Prepositions
Note that occasionally, towards is also used to indicate position, but this is a position
in relation to a particular direction from the point of view of the speaker, e.g:
The preposition through refers to movement within a space which can be thought of
as three-dimensional, e.g:
They couldn’t get the new sofa through the door.
We drove through some spectacular countryside.
The canal flows through the city centre.
You won’t be able to see it unless you look through the binoculars.
Through usually suggests movement across an entire space, from one side of something to
another,
e.g: He cut through the wire.
The preposition into refers to movement from the outside to the inside of a three dimensional
space,
Centre for Distance Education 17.7 Acharya Nagarjuna University
The prepositions across and over are used to talk about movement from one side of a
place to another. They usually refer to movement in relation to places which can be thought
of as two-dimensional, such as surfaces (e.g: a lawn) or lines (e.g: a river), for example:
Over also functions as a preposition expressing position. It often has a similar meaning to the
preposition above, e.g: There was a mirror above / over the sink.
One of its core uses however is to express position in relation to a two-dimensional surface,
e.g: A white tablecloth was spread over the table.
Or to show when something is positioned on the opposite side of a ‘line’, e.g: road, bridge,
etc. The hotel is over the bridge.
Across is sometimes used to express position in relation to something which stretches from
one side of a place to another, e.g: There was a barrier across the road.
Across, like over, is also used to show when something is positioned on the opposite side of a
place in relation to the speaker, e.g:
The bank is across the street.
Or to show when a group of things are positioned in a line next to something, e.g:
There were plenty of restaurants along the riverfront.
Communicative English-I 17.8 Prepositions
However, in can also be used to express movement towards the inside of a container, place or
area:
Can you put the milk in the fridge?
The farmer fired a few shots in the air.
This use is triggered by verbs which express actions rather than states. Compare the
following two examples:
I’ll keep the letter in my briefcase.
I’ll put the letter in my briefcase.
In the second example, in is functioning as a preposition of movement, and has the same
meaning as the preposition into, as described in through and into.
However on can also be used to show movement in the direction of a surface, e.g:
We could hear the rain falling on the roof.
I dropped my bags on the floor.
As with the preposition in, this use is triggered by verbs which express actions rather than
states. Compare the following two examples:
The vase was lying on the kitchen floor.
The vase fell on the kitchen floor.
In the second example, on is functioning as a preposition of movement, and has the same
meaning as the preposition onto, which is usually used to show movement towards a two
dimensional surface, e.g:
Let’s get back onto the path.
She stepped onto the platform.
Many prepositions are used to convey different meanings. Some of them are:
time, place, purpose, direction, movement, means/instrumentality, concession, comparison,
source and manner.
Look at the following sentences where the prepositions have these functions.
Sudha sits between Saroj and Ravi (position)
Vijay went from Kanpur to Ahmedabad. (movement and direction)
Father returned at 6 o’ clock. (time)
The road has been blocked because of the wedding procession. (reason)
We went to the market for vegetables. (purpose)
Jaya cut the lemon with a knife. (instrument)
Let’s go to Mumbai by bus. (means)
In spite of the heat, the children are playing outdoors. (concession)
The bird looks like a koel. (comparison)
Leela does all her work with great care. (manner)
They got water from the river. (source)
I made this bookmark for Mom. (purpose)
Would you like to come with us to the arcade? (accompaniment)
Everyone likes chocolate except Tom. (exception)
More examples:
Agency:
My racket was broken by Mohan.
Send the letter by post.
The news came through a friend.
Communicative English-I 17.10 Prepositions
Cause:
The boy died of cholera.
The old labourer died from fatigue.
He concealed the truth through shame.
Purpose:
He worked for the good of his country.
It is the best place for a picnic.
Possession:
There is no other book by this writer.
He is a man of position.
The man with dark moustache looks impressive.
Manner:
The soldier fought with courage.
The battle was won with ease.
Certain verbs, nouns and adjectives are followed by certain prepositions. These
appropriate prepositions should be learnt to use language effectively.
Some of the verbs and their appropriate prepositions are agree to, believe in, blame
for, charge with, congratulate on, depend on, depend upon, insist on, part from,
accept to, appoint to, object to, prefer to, abstain from, recover from, comply with,.
Examples of certain nouns and their appropriate prepositions are confidence in, limit
to, objection to, opportunity for, pity for, alliance with, assurance of, allegiance to,
obedience to, disgrace to, deliverance from, respite from etc.
Certain adjectives and their corresponding appropriate prepositions are ashamed of,
blind to, charitable to/towards, deaf to, different from, grateful to/for, parallel to,
proud of, acceptable to, accustomed to, adjacent to, accomplished in, acquainted
with, conscious of etc.
Prepositions help establish relations between a noun or a pronoun and other parts of the
sentence. However, sometimes, a preposition is omitted.
Certain verbs discuss, enter, marry, lack, resemble and approach are normally
followed by direct objects without prepositions.
Example: 1. We must discuss our plans.
We must discuss about our plans.
2. She married a friend of her sister’s.
She married with a friend of her sister’s.
3. Conversation stopped as we entered the church.
Conversation stopped as we entered into the church.
4. He’s clever but he lacks experience.
He’s clever but he lacks of experience.
5. The child does not resemble either of its parents.
The child does not resemble to either of its parents.
Prepositions are often omitted with the verbs of command, request, advice and
invitation.
Example: 1. He asked me to come. He asked to me to come.
2. Jill requested Bob to attend the concert.
Jill requested toBob to attend the concert.
Prepositions are not used between a transitive verb and its object.
Example: 1. She carried the basket.
2. Tom resembles his brother.
Prepositions are not used before certain expressions. Some examples are
Example: 1. I drink juice every night. I drink juice at every night.
Communicative English-I 17.12 Prepositions
The Preposition is omitted when two or more words require the same preposition.
Example: 1. The general was confident and proud of his regiment.
The general was confident of and proud of his regiment.
2. She was ready and prepared for it all.
She was ready for and prepared for it all.
Prepositions are not used with adverbs of place such as here, there, everywhere,
outside, inside.
Example: 1. Come inside. Come to inside.
2. Ram went there. Ram went to there.
Prepositions are not used with adverbs of time such as days of the week, yesterday,
today, now, then, soon etc.
Example: 1. See you next Monday. See you on next Monday.
2. She met him yesterday. She met him on yesterday.
3. He arrived now. He arrived in now.
Expressions containing words like height, weight, length, size, shape, age, color, are
usually connected to the subject of the clause by the verb be, without a preposition.
Example: 1. She is the same age as me.
2. What colour are her eyes?
3. He is just the right height to be a policeman.
17.9. CONCLUSION
Though most prepositions are single and short words, their uses demand a high
awareness of what and how to choose a specific preposition in a specific context to
accomplish the required and intended meaning; otherwise, misleading or incorrect output
would be resulted. Definitely, the existence of preposition provides a variety in meaning and
presenting more than one idea that ensures language to be a tool of communication among
human beings for achieving mutual understanding. In addition, in general cases, prepositions
Centre for Distance Education 17.13 Acharya Nagarjuna University
express relations between two entities or items and these relations characterize the resultant
component which contributes to sentences and/or clauses differently. In this lesson we have
discussed the different prepositions along with their meanings.
17.11. EXERCISES
____ the opinion of many people, William Shakespeare is the greatest writer in the
English language. He wrote 154 love poems known ______ sonnets, but he is most
famous ___ his 38 plays which have been translated ____ hundreds of languages and
performed worldwide. We can divide the plays _____ four main types: ‘histories’ based
_____ real historical events; ‘comedies’ like A Midsummer Night’s Dream and As You
Like It, ‘tragedies’ such _____ Hamlet and Romeo and Juliet, and ‘tragicomedies’ like
The Tempest. The plays are known _____ their exciting stories and interesting characters,
but they are also full _____ interesting ideas and some of the most beautiful poetry ever
written in English. People all ____ the world know Shakespeare’s plays, but the funny
thing is, ___ spite of his fame, we have very little information ___ the man himself. We
know that he probably lived _____ 1564 to 1616, that he got married ___ Anne Hathaway
_____ the age of 18 and that he had three children. But we don’t know much more than
that. _______ fact, we don’t even know if Shakespeare wrote all the plays ___ his own or
whether other people helped him.
Are you confused ____ all the different health advice you find in the media these days?
Most of us are resigned ____ having a life which is full ___ stress, but if we don’t look
after ourselves, we are putting ourselves _______ risk of developing health problems in
the future. Although we are all _____ pressure to look and feel good, finding a fitness
programme which is right ______ us can be difficult – and expensive. But now there is a
solution _______ all your health and fitness problems! Here at FEEL GOOD FITNESS
we have a firm belief ______ the importance of regular exercise, and with the help of
your own personal fitness trainer you will soon discover the benefits ________ following
a training programme which you actually enjoy --- so there’s no chance ________ you
getting bored and giving up after a week! FEEL GOOD FITNESS helps you to FEEL
GOOD NOW!
Communicative English-I 17.14 Prepositions
III. Complete the story with the correct prepositions. Sometimes more than one
preposition is possible, use a different preposition in each space.
One day, a young boy was working ____ a field ______ his village. He worked _______a
shepherd boy, protecting the sheep, but _____ only the sheep as company he soon
become bored. To entertain himself, the boy suddenly shouted, ‘Help! Help! A wolf is
killing all the sheep!’ The people from the village ran _____ the field to help the boy, but
he just laughed and said, ‘Hahaha! There is no wolf! I was only joking!’. The next day,
and the day ______ that, the boy repeated his joke. Each time, the villagers ran to help,
and each time they found the boy sitting ______ the sheep and saying, ‘Hahaha! I was
joking again. Of course there is no wolf!’ _________ now the villagers were very angry.
Then the next day, a wolf really did start killing the sheep, so the boy again shouted,
‘Help! Help! A wolf is killing all the sheep!’ This time, ________ the boy’s cries, the
villagers thought he was joking again, and _______ the other days, they didn’t run to help
him. So the wolf killed all the sheep.
IV. Rewrite each sentence so that it has a similar meaning, using the preposition in
brackets.
2. Maya is really good at volleyball and is an excellent tennis player too. (as well as)
_____________________________________________________________________
3. I know I’ve got a good salary, but it’s a terrible job if we think about job satisfaction. (in
terms of)
_____________________________________________________________________
_
4. Not checking your answers carefully caused most of your mistakes in the test. (due to)
_______________________________________________________________________
5. Because she worked hard during the year, Julia was offered a promotion. (as a result of)
________________________________________________________________________
6. The weather forecast said it might snow later today. (according to)
________________________________________________________________________
7. The police put up a sign warning people not to go near the edge of the cliff. (away from)
________________________________________________________________________
_
8. We were the only people in the park, if you don’t include an old man and his dog. (apart
from)
___________________________________________________________________
9. Jim had to brake suddenly when a cat ran across the road as he was driving. (in front of)
________________________________________________________________________
_
Centre for Distance Education 17.15 Acharya Nagarjuna University
10. Pasta is definitely one of my favourite meals, and pizza is too, of course! (along with)
________________________________________________________________________
1. On the wall there were some pictures and a ________ the world.
2. Thank you for the ________ your party next week.
3. Since she left home two years ago, Sophie has had little _______ her family.
4. I can’t open this door. Do you have a _________the other door?
5. The ______ the fire at the hotel last week is still unknown.
6. Did you get a _________ the email you sent to the company?
7. The two companies are completely independent. There is no ______ them.
8. Jane showed me some old __________ the city as it looked 100 years ago.
9. Carol has decided to give up job. I don’t know her ________ doing this.
10. It wasn’t a bad accident. The __________ the car wasn’t serious.
VII. Complete the sentences using these verbs (in the correct form) + a preposition
VIII. Put in the correct preposition. If the sentence is already complete, leave the space
empty.
IX. Put in the correct preposition. If no preposition is necessary, leave the space empty.
17.12. REFERENCES
K. Sai Krishna
LESSON: 18
TENSES, CONCORD, NUMBER
OBJECTIVES
The aims and objectives of this lesson include
Familiarizing the students with the functional aspects of tenses – present, past and future
Sensitizing the students to the common errors of ‘concord’ i.e., subject in agreement with
verb number, gender and person
To throw light on the nuances of number and its correlation with person
To create an awareness on the interrelationship between concord and number
STRUCTURE
18.1. Introduction
18.2. Tense, Aspect, and Mood
18.3. Tense and Aspect
18.4. The Present
18.5. The Past
18.6. The Future
18.7. Concord
18.8. Number
18.9. Conclusion
18.10. Self – Assessment questions
18.11. Exercises:
18.12. References
18.1. INTRODUCTION
Students familiar with traditional grammar may find this statement strange. Tense is a
grammatical category seen in the form or shape of the verb i.e. its inflections. In English we
know that walk is in the present tense and walked is in the past tense because of the
inflection -ed. But there is no inflection for a future tense in the English verb walk.
Traditionally grammarians say thatwill walk is the future tense of walk. This mistake is
because of mixing up tense and time reference. We know that will is a ‘modal auxiliary’
which is in the present tense while would is in the past. This is similar to the other modals
with a distinction between present and past tenses. See the examples below.
So we cannot say that will walk is in the future tense. In a sentence like ‘I will go to
London next month’ - the verb is in the present tense but has future time reference – ‘next
month’ which is an adverbial. Futurity can be expressed through many forms. In English
one tense form does not convey one period of time alone.
Tense is a matter of inflexion and it is used to express how the verbal action is
performed. There is an arbitrary relation between Tense and Time. Time is a natural
phenomenon and a semantic label whereas tense is a grammatical quality. It enables us to
use the two tense forms – present and past – to express different meanings associated with
time – Present, Past and Future. In this lesson we have examples of Past and Present tenses
and ways of referring to future time, the common mistakes made when using these tenses,
and their correct usage.
Time is a universal, non-linguistic concept with three divisions: past, present, and future.
Each verb has three characteristics – Tense, Aspect and Mood. Tense is a grammatical
category which is different in different languages. Tense can be understood as a
correspondence between the form of the verb and our concept of time. Aspect refers to the
manner in which the verbal action is experienced. Therefore we can have different aspects
like indefinite (action will never be complete), continuous (Progressive) and perfect (action
over). Mood is related to the verbal action and its connection to certain conditions like
necessity, possibility, compulsion etc. We have Modal Auxiliaries to express the mood of a
verbal action.
In fact, however, to a great extent these three categories impinge on each other: in
particular, the expression of time present and past cannot be considered separately from
aspect, and the expression of the future is closely bound up with mood. (Quirk & Greenbaum,
2006)
Tenses
[Link]. Tense form Subject Verb form Object Adverbial time frame
(indicative)
1 Simple Present eats regularly.
2 Present Progressive is eating now.
3 Present perfect Sameera has eaten a mango just now.
4 Present perfect has been eating since yesterday.
Progressive
5 Simple Past Ate last night.
6 Past Progressive was eating when I went there.
7 Past perfect Sameera had eaten a mango before I reached the
place.
8 Past perfect had been eating when I went there.
Progressive
Universal truths
The sun rises in the east.
The dog is a faithful animal.
The tiger is an endangered animal now.
Water boils at 100º C.
The earth goes around the sun.
Leaves are usually green in colour
Communicative English-I 18.4 Tenses, Concord…
Exclamatory sentences
What a lovely rose it is!
Oh! Look out!
How on earth did you do this!
Historic present
If I sell this car, I will buy an Audi.
If you work hard, you will have a bright future.
College reopens from Monday.
The Present Progressive is used for the actions that are going on at that time of speaking.
The Present progressive is used for actions planned in future and the time is mentioned.
We do not use –ing form of the verb i.e., present continuous for the following verbs. They
indicate a state rather than an action. Note: Please refer to stative and dynamic verbs in
lesson 4 on Verb Phrases in P-I Structure of Modern English, Semester II.
For example,
I understand what you are saying. But NOT I am understanding what you are
saying.
Similarly, the word ‘have’ when it is being used to indicate possession, it is not used in
continuous –ing form of the verb. For example,
I have a car. But NOT I am having a car.
The students are having a great time when the teacher is not around. (‘have’ refers to
‘enjoy’)
[Link] perfect
The Present perfect is used for actions just completed or the action that has an impact on the
present. It is indicated by have/has+past participle (V3). Words related to adverbs of time are
never, ever, just, just now, till, until, till now, yet and so on.
The Present perfect progressive is used for the action that started sometime in the past and the
action is still going on in the present. The structure is have/has +been+ -ing form of the verb.
For example, ‘It has been raining for the last four hours.’ This statement means that it started
raining four hours ago and it is still raining at present.
Since (denotes point of time) and for (denotes period of time) indicating time are the clue
words which indicate present perfect continuous tense.
Krishna has been working in this company for the past ten years.
Jaya has been pursuing her [Link] since 2012.
They have been living here for five years.
Present perfect continuous tense is used to talk about an activity that has finished but
whose results are visible now.
The girl is tired as she has been dancing for the last five hours.
We do not have any time to complete the project because we have been working on an
emergency issue for the last one week.
All the money is over as the boys have been spending it like spend-thrifts.
Venkat is a prolific writer now because he has been practicing language for several
years.
The Simple past is used for clear past actions, the actions that are completed in the past and
time indicating the past is also mentioned.
When two past actions were expressed, simple past is used for the second completed action.
For example:
(I could not catch the train as) I reached the station after the train had left the
platform.
Explanation: First completed action is train leaving the platform. The person reaching
the station is the second completed action. The person could not catch the train. We
shall discuss these once again when we talk about Past perfect in the following
sections. Some more examples are here for your information.
The teacher entered the classroom after the students had come to the class.
Her son had left to college before she came home.
I had brushed my teeth before I took bath.
Past progressive is used to express an action that was in progress at a particular point of time
in the past. It is indicated by was/were + -ing form of the verb. Past continuous or past perfect
are usually not used in isolation. They are usually used along with another past action.
When I started reading on micro air vehicles, I noticed that the European countries
had already been working on similar area for quite some time.
The future and modal functions of these auxiliaries can hardly be separated, but shall
and, particularly will are the closest approximation to a colorless, neutral future. Will for
future can be used in all persons throughout the English-speaking world, whereas shall (for
1st person) is largely restricted in this usage to southern British English. The auxiliary
construction is also used to refer to a statement seen in the past from a point of orientation in
the future: E.g. They will have finished their book by next year.
Note: Other modal auxiliaries can have future reference also: ‘He may leave tomorrow’. ‘He
will possibly leave…’
(ii) Be Going to + Infinitive
This construction denotes ‘future fulfillment of the present’. Looked at more carefully,
be going to has two more specific meanings:
This complex construction can be used to convey greater tact and consideration than the
simple auxiliary construction does. For example:
When will you come
When will you be coming?
(vi) Be to + Infinitive
This express as (a) arrangement, (b) command, or (c) contingent future:
(a) We are to be married soon
There’s to be an investigation
(b) They are to be back by10 o’ clock
(c) If he is to succeed, he must work harder
Be…. to may enclose other items such as shortly or soon to provide a means of future
expression; with other items again (bound, liable, certain, (un) likely), future expression is
overlaid with modal meaning:
E.g. He is certain to address the meeting (It is certain that he will address…..)
(viii) Will/Shall+have+V-ing
The use of ‘will’ /’ shall’, together with the perfect form (“have’ + participle) tells us that a
certain action will be complete by some time in the future. For example:
Communicative English-I 18.10 Tenses, Concord…
Our train reaches Chennai at 9.30. a.m. tomorrow. All the offices will have opened by
then.
The sentence tells us about two events – (a) the train teaching Chennai and (b) the offices
opening – both of which are expected to happen in the future. The use of the future perfect
tense ‘will have opened’ indicates that event (b) will happen at an earlier time in the future
than event (a).
The zoo will haveclosed by the time we get there.
Iqbal will haveslept when you call him.
Some of the future constructions just discussed can be used in the past tense to express time
which is in the future when seen from a viewpoint in the past.
Auxiliary Verb construction with would (rare; literary narrative style)
The time was not far off when he would regret this decision.
Past Progressive
I was meeting him in Baroda the next day.
18.7. CONCORD
As the singular subject (e.g. 1) requires a singular verb, the first sentence is grammatical. On
the other hand in the second sentence the plural subject is followed by singular verb which
suggests that there is no concord between the subject and the verb.
18.7.2. Notional Concord and Proximity: Notional Concord is agreement of verb with
subject on the basis of the idea of thenumber rather the presence of grammatical marker for
that idea.
e.g. The Government have appointed a new committee
The principle of Proximity (nearness) is applied to the agreement of the verb with a noun or a
pronoun that closely precedes it. (Preferably with the head word of the subject).
Neither the students nor the teacher is present in the class. But NOT are because the
closest noun to the verb is singular hence the verb has to be singular i.e., the teacher.
Neither the teacher nor the students are present in the class. In this sentence, the verb
is plural are because the closest noun (subject) the students is plural.
Neither the employees nor the manager is present at the bank.
e.g. 1. No one except her own followers agree with the proposal.
2. One in ten take drugs.
Collective Nouns: Grammatically singular collective nouns are treated as notionally plural if
the group is considered as a collection of individuals.
Coordinated subject: If two or more noun phrases are joined by and, and if it forms the
subject, a distinction has to be made between coordination and coordinative apposition.
(Apposition means the two nouns are co-referential, [Link] Lincoln, York city).
In the second example – if the clauses are split they take singular verb i.e., What I say
is and what I think is). Singular verb is used with conjoins such as Time and Tide, Bread and
Butter, The Hammer and Sickle.
If two noun phrases represent the same subject, the verb that follows is singular.
e.g. The principal and correspondent was present.
If subject(s) is/are preceded by either….or, the second subject is taken into account
i.e., whether it is singular or plural.
In less formal usage, phrases coordinated with neither ….nor are treated more like this
for concord.
e.g. 1. Neither he nor his nephew have arrived
2. Neither he nor his nephew has arrived.
As far as correlatives are concerned ( in the presence of two subjects) the principal of
proximity is applied.
Neither he nor I have applied for the position.
Personal pronouns in the 3rd person should agree with their antecedents both in
number and (with singular persons, he she and it) in gender:
e.g. Kishen brought his book – Kishen and Ravi brought their books.
The pronoun They (3rd person plural) is used informally, in slight deviation from the
regular practice of using number concord as a substitute for the indefinite pronouns
everyone,everybody, someone, somebody, anyone,anybody, no one and nobody.
e.g Everyone feels he has the remedy.
It may be noted that the tendency has been to use ‘he’ as the unmarked form when the
gender is not determined.
Another alternative is the conjoining of both masculine and feminine pronoun.
e.g. Every candidate should submit his/her admit card.
1. ‘One of the’ is always followed by a plural noun but a singular verb because it refers
to a single entity. For example,
One of the birds has started pecking the fruit with its beak.
One of the students has come to college today.
One of the scientists is giving a lecture in the auditorium.
One of the experiments is very difficult to conduct as it is time taking.
2. When you use ‘none of the’ with an uncountable noun, the verb is singular.
None of the work is done.
But when you use ‘none of the’ with a countable noun, the verb is either singular
or plural.
None of the members have/has come for the meeting.
None of the trains have/has been resumed after the accident.
5. If the nouns refer to two different people, articles must be repeated to indicate a plural
subject. Hence the verb is also a plural verb.
My teacher and the mentor have guided me throughout my life.
His aunt and his music teacher have helped him to grow well.
The student and the coordinator have come for the meeting just now.
My colleague and scholar has completed the task.
My senior and a friend are working for a noble cause.
My teacher and the convener of the conference have addressed the delegates.
Her hobby and the alternate profession have saved her life in crisis.
Dr. Reddy’s own student and the member of the committee have evaluated him.
6. If the nouns refer to the same person, articles will not be repeated to indicate the
singular subject. Hence the verb is also a singular one.
A world renowned scientist with patriotic fervor and humanitarian was lost to
India in the death of Dr. A.P.J. Abdul Kalam.
My friend and senior, Krishna Sai, has won the project.
My teacher and mentor hasguided me throughout my life.
The founder and chairman of the college is a distinguished academician and poet.
7. Each, Every
When each or every is followed by singular nouns using the conjunction and, the verb
is singular. It refers to a singular subject. For example,
Each undergraduate student and each young person has a right to vote.
Every citizen and every soldier has the responsibility to protect his country.
Every woman and every girl child has to fight for the right to equality.
Each of the books is worth ten thousand rupees.
18.8. NUMBER
In this section, we are going to discuss the importance of number in grammar. In the
earlier section on Concord, we have discussed the relationship of the subject in agreement
with the verb in terms of number, gender and person.
18.8.1. Number is a grammatical category which relates to nouns, pronouns, adjectives, and
verbs. In English, the two number categories are singular and plural. For example,
Ido my work sincerely.
Youdoyour work sincerely.
He doeshis work sincerely.
She does her I do my
worksincerely.1st
person – singular
1st person - plural We do our
work sincerely.
2nd person – singular You your
or plural
He his
rd
3 person - singular She does her
It its
3rd person - plural They do Their
Centre for Distance Education 18.15 Acharya Nagarjuna University
Examples
She has three dogs.
I own a house.
I would like two books please.
How many friends do you have?
Uncountable Nouns
Uncountable nouns are for the things that we cannot count with numbers. They may
be the names for abstract ideas or qualities or for physical objects that are too small or too
amorphous to be counted (liquids, powders, gases, etc.). Uncountable nouns are used with a
singular verb. They usually do not have a plural form.
Examples
tea, sugar, water, air, rice, knowledge, beauty, anger, fear, love, money, research, safety,
evidence.
We cannot use a/an with these nouns. To express the quantity of an uncountable
noun, use a word or expression like some, a lot of, much, a bit of, a great deal of , or else use
an exact measurement like a cup of, a bag of, 1kg of, 1L of, a handful of, a pinch of, an hour
of, a day of. If you want to ask about the quantity of an uncountable noun, you ask "How
much?"
Examples
There has been a lot of research into the causes of this disease.
He gave me a great deal of advice before my interview.
Can you give me some information about uncountable nouns?
He did not have much sugar left.
Measure 1 cup of water, 300g of flour, and 1 teaspoon of salt.
How much rice do you want?
Communicative English-I 18.16 Tenses, Concord…
Tricky Spots
Some nouns are countable in other languages but uncountable in English. They must
follow the rules for uncountable nouns. The most common ones are:
accommodation, advice, baggage, behavior, bread, furniture, information, luggage, news,
progress, traffic, travel, trouble, weather, work
Examples
Be careful with the noun hair which is normally uncountable in English, so it is not used in
the plural. It can be countable only when referring to individual hairs.
Examples
She has long blond hair.
The child's hair was curly.
I washed my hair yesterday.
My father is getting a few grey hairs now. (refers to individual hairs)
I found a hair in my soup! (refers to a single strand of hair)
18.9. CONCLUSION
This lesson on ‘Tenses, Concord and Number’ is discussed under three different
sections. The first section of the lesson includes the functions of three broad categories i.e,
present, past and future. The sub-sections of each of these tenses is discussed in detail under
four categories including simple, continuous, perfect and perfect continuous tenses. The
second section deals with the concord which is ‘subject in agreement with the verb in
number, gender and person.’ The third section on ‘number’ dealt with the three persons in
grammar, first person – I, we; the second person – you (singular & plural) and the third
person – he, she, it (singular); they (plural). It is followed by exercises which serve as
comprehension questions to check the concepts. Number in countable and uncountable nouns
is also discussed.
18.11. Exercises:
I. What are your hobbies and interests? Describe in ten sentences using simple present.
II. Do you have any childhood memories? Write about them using different types of past.
Or
III. Write about any ten important events that took place in your life during the last month
using different forms of the past.
IV. How do you visualize yourself in five years from now? You may use the appropriate
tense forms including the present and the future.
V. Fill in the blanks with appropriate verb form given in brackets to make it a
meaningful sentence.
1. Rama along with Sita _____(has/have) gone to the forest.
2. One of the members of the Board _____(was/were) not present for the last meeting.
3. Neither the pet animals nor any wild animal _____(are/is) in the zoo.
4. Either David or Samuel’s friends ___ (are/is) going to come and pick you up.
5. Slow and steady _____(win/wins) the race.
6. Neither the parents nor the child ____(have/has) any voice to talk about the mishap.
7. Each of the girls ____(was/were) given a toy to play.
8. My aunt and the guardian ____(have/has) come to the hostel.
9. His boss and wife ____ (have/has) cooked dinner for him.
10. Her colleague and a friend ____(has/have) completed the task in time.
VI. Choose the right form of the verb given in brackets to make it a meaningful
sentence.
1. I _____(have been/went) to Paris last year.
2. Ravi _____(has completed/ completed) his [Link]. in April 2015.
3. She_____(ate/has eaten)an apple just now.
4. Anita ______(had cut/cut) the cake after the birthday candles had been put off.
5. He ______(completed/had completed) a Diploma course before he graduated from
college.
6. While Behrman ______(was painting/painted) a leaf, he fell sick.
7. Wait!I______(am writing/was writing) a letter now.
8. A site ______(has been chosen/has chosen) at Kalpakkam for nuclear plant.
9. There _____(is/was) a critical need for india to shape perceptions in Nepal.
10. The people Kashmir ______(feel/are feeling) the need for freedom.
Communicative English-I 18.18 Tenses, Concord…
VII. Fill in the blanks with correct form of the verb given in brackets.
1. The people ______(try) to minimize brain drain for the last five years.
2. Indians ______(continue) to rely traditional belief systems while raising our children.
3. When he wanted to work on current trends, his boss realized that a lot of people
______(work) for several years.
4. Seema gained a lot of weight as she ______(eat) junk food for a long time.
5. Raja Ram Mohan Roy ______(write) a letter to the British to introduce English
education in India.
6. India ______(file) a patent on medicinal properties of turmeric when America had
claimed for it.
7. The CM realized that a lot of farmers ______(commit) suicide for quite some time in
the state.
8. Latha became the Indo-German Ambassador as she ______(learn) the language for a
long time and mastered it.
9. Sachin mastered cricket game as he ______(practice) it since his childhood.
10. There was a draught as it ______(not, rain) for two continuous years.
VIII. Fill in the blanks with suitable form of the verb given in brackets.
1. If you study hard, you _____(get) good marks.
2. If I complete the task now, I ______(sleep) tonight peacefully.
3. _____ you _____ (sing) with me at the party?
4. He_____(read) newspaper in the morning tomorrow.
5. When he becomes 21, he ______(drive) for three years.
6. By the time you complete your M.A., you _____(study) English for four semesters.
IX. Fill in the blanks with suitable pronominal forms and words to match the
number.
1. Here is your bag. It is not _____(mine/my).
2. Whose book is this? It is _____(him/his) book.
3. One has to face the hardships boldly in _____(one’s/his) journey.
4. Everyone is inquisitive to learn English. _____(they/everyone) are very good learners.
5. The two ____(daughter-in-laws/daughters-in-law) never listened to the mother-in-law.
6. The three _____(Commander-in-Chieves/Commanders-in-Chief) are very important
for the security of any country.
Centre for Distance Education 18.19 Acharya Nagarjuna University
18.12. REFERENCES:
Or
2. (a) What are the barriers you find in the process of communication? Explain.
Or
Or
(b) What is the importance of Greeting and Inviting in the communication process?
4. (a) What is non-verbal communication? Discuss the role of body language in communication.
Or
Or
(b) What is Report Writing? Differentiate between writing a report and Minutes.
6.(a) Discuss Skimming and scanning as the important types of reading.
Or
8. (a) Provide one word substitutes for any three of the following:
(i) A person who does not believe in the existence of God
(ii) That which cannot be corrected
(iii) A person who speaks two languages fluently
(iv) The killing of a large group of people
(v) A sentimental longing or wistful affection for a period of the past.
Or
(b) Choose the correct synonyms for any three of the following.
(i) Gloomy
(a) Glamorous (b) Bleak (c) Pompous
(ii) Impediment
(a) Hurdle (b) Impartial (c) Dimnish
(iii) Spurious
(a) Brisk (b) Filthy (c) Fake
(iv) Jaded
(a) Exhausted (b) Boring (c) Young
9.(a) Fill any THREE of the following sentences with suitable prepositions
Or
11. Fill in the blanks with suitable verb forms in any FOUR of the following
(a) That child ----------------- very much since I last ------------------ her (grow, saw)
(b) He----------------- not --------------- to us since last January.(write)
(c) Ever since that accident he ------------------with a limb. (have, walk)
(d) I ---------------- more highly of him as a writer since I -------------- his last novel.
(think, read)
(e) Since my son -------------- to that school he ---------------- rapid progress. (go, make)
(f) He ----------------- three jobs since he ---------------- work five years ago. (have, start)