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Appointment Letter for Customer Care Executive

Jaykant Nagesh Tripathi has been appointed as a Customer Care Executive under the LEARN & EARN Scheme for a 24-month period starting from January 3, 2023, with a monthly stipend of ₹17,000. The appointment is subject to various terms including completion of online training, adherence to company policies, and confidentiality agreements. The document outlines the conditions for termination, absence, and the handling of confidential information during and after the training period.

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Jaykant Tripathi
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0% found this document useful (0 votes)
129 views4 pages

Appointment Letter for Customer Care Executive

Jaykant Nagesh Tripathi has been appointed as a Customer Care Executive under the LEARN & EARN Scheme for a 24-month period starting from January 3, 2023, with a monthly stipend of ₹17,000. The appointment is subject to various terms including completion of online training, adherence to company policies, and confidentiality agreements. The document outlines the conditions for termination, absence, and the handling of confidential information during and after the training period.

Uploaded by

Jaykant Tripathi
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© © All Rights Reserved
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Date :- 09/01/2023

To,
JAYKANT NAGESH TRIPATHI (204723)
A WING 101 SACCHAI MATA SOCIETY,OSWAL PARK
,ANJURPHATA,NEAR JAIN MANDIR
BHIWANDI THANE421305
MAHARASHTRA

Appointment as Customer Care Executive

Dear JAYKANT NAGESH TRIPATHI,

We have pleasure in admitting you on the LEARN & EARN Scheme of Govt of Maharashtra under the
Apprenticeship Act 1961 as per GR No. TDE 2017/(188/17)VC 3, at Eureka Outsourcing Solutions Pvt. Ltd for
a period of 24 months with effect from 03/01/2023 During this On Job Training period you are required to
undertake all duties and activities as assigned to you by the Company.

This appointment is subject to the following terms and conditions:

1. In consideration of your enrolment, you shall be paid all-inclusive Stipend of 17000.00/- per month,
during the Training period. It shall be the sole discretion of the company to restructure the salary at
its convenience and such restructuring shall not be challengeable. You will not be entitled to any other
remuneration/ benefits/ amenities other than what is stated therein unless specifically authorized by
a separate written order of the competent authority.

2. You will be required to complete the Online Training imparted to you and will be required to appear
for the Exams for Diploma Course you have been unrolled for Diploma for Business Skills.

3. Your remaining on un-authorized absence or on leave without pay will not entitle you to the benefits
of Stipend mentioned in Point 1, proportionately for that period.

4. Your On Job Training in the Company is for the period of 24 months. During or at the expiry of the
training period, the Company will have the right to terminate your service with 15 days notice /
compensation to this effect. However, you cannot terminate your On Job Training, unless written active
advance notice of 15 days is served on the Company, else you shall be liable to compensate the
Company for the short period of notice by way of recovery of your proportionate Stipend for that
period.

5. You will be governed by general rules of conduct, Company’s policies, discipline, leave, holidays, hours
of work and other issues that may be informed to you from time to time at the sole discretion of the
management, and you shall abide by such service conditions which are in force or shall come into force
at any time. Further, you shall work according to the orders, directions and instructions of your
immediate superior and other officers of the company.

6. You may be transferred to any other branch office, at a sole discretion of company. It is not necessary
to assign any reason for transfer.
7. The company shall be entitled to terminate your enrolment at any time without any notice in the event
of dishonesty, misappropriation, misconduct, absence from duty without permission or any other act
considered detrimental to the interest of the Company, or on violation of one or more terms of this
appointment. You will also be liable for legal action in a court of law including any action or recovery
of damage for breach of the above conditions.

8. If you do not report to work for 2 consecutively days without intimation you will be treated as
absconding. The HR department will send a termination email and digitally signed termination letter
to your registered E-mail ID and the Full & Final payments will not be processed.
No relieving letter will be issued if you fail to serve the notice period & give a proper handover.

9. Your Admission is subject to your medical fitness certified by the Company.

10. The documents informing the details mentioned in the joining kit pertaining to statutory obligations
should be submitted to HR department within three days but not later than ensuing 25th of the month.
Unless you submit these documents your Stipend will not be processed.

11. You shall devote yourself fully to the business of interest of the company and shall not take up any
other assignments or work on part time or any other basis without express permission of the company.

12. All information declared by you has considered being true and accurate and in the event of any
suppression of facts or falsification of information your services are liable to be terminated without
any prior notice.

13. The Company will not be liable for payment of any compensation whatsoever to you for any injury
sustained whilst you are in the premises of the Company due to any mishap, accident or injury and you
agree to indemnify the company against any claim in respect of any mishap, accident or injury caused
to you.

14. That your address given in the application of On Job Training shall be treated for all correspondences
and in the event of any change you are duty bound to furnish such changed address. All communication
served upon such address shall be treated as good service.

15. You shall abide by the privacy and confidentiality of the information shared with you as also of such
information that directly or indirectly comes in your possession and shall use your best endeavors to
secure the said information. You shall always hold such confidential information in trust for and on
behalf of the Company and shall not during the period of On Job Training or thereafter use, disclose or
divulge or make public any information pertaining to the Company, its associates and clients or to any
other party, which in good faith and good conscience ought to be treated as confidential information
including without limitation the technical know-how, trade secrets, accounts, customer or contact lists,
transactions or any dealings which may come to your knowledge or is found out by you. You shall not
permit any person to examine and/or make copies of any documents which contain or are derived
from Confidential Information, whether prepared by you or otherwise coming into your possession or
control, without the prior written permission of the Company. Further, you shall automatically be
bound by all the confidentiality agreement entered by the Company.
16. You shall not, during his On Job Training with the Company and thereafter forever in his future
assignments, either on its own account or for any other person, firm, company or entity whether
directly or indirectly (i) encourage or try to encourage any Clients or suppliers of the Company to
withdraw or reduce its business with the Company or (ii) solicit or try to solicit the business of
any Client with a view to supplying that Client with services in competition with the Company or
(iii) supply similar services to a Client if there is a maximum risk that this would interfere or
attempt to interfere with the relations between the Company and any Client or (iv) Entice away or
try to entice away from the Company any employee directly or indirectly employed by the
Company. After termination of the Services with the
Company, howsoever occurring, the employee shall not for a period of twelve months, solicit the
Clients of the Company or join client without competent authority written approval from company or
join same/similar process in new company or offer a job to any of the Company employees at the
behest of his new / future employers, its Directors, Associates, Group Companies, subsidiary
companies in an manner that adversely affects the Company and directly or indirectly benefits the
employee and its new employers. Company shall be entitled to sue for all available civil and criminal
relief in such an instance, including injunction and damages.

17. In any event upon termination of On Job Training, you shall promptly return/turn over to the Company
all documents, papers or other material in your possession or under your control which may contain
or be derived from Confidential Information, together with all documents, equipments, assets, notes
or other work product which is connected with or derived from your services to the Company.

18. For any breach on this count, your services shall be terminated immediately without notice and further
liable to compensate the Company for any loss/damage or cost suffered by it or equivalent to the
amount borne by the Company in compensating the loss of its Client. The Company will have rights
over all your statutory and non statutory dues at the time of termination to the extent you do not honor
the rightful claim of the Company or the Clients of the Company. In addition of the money damages,
Company or, where appropriate a client of the Company, may seek and obtain injunctive relief against
the breach or threatened breach of the foregoing undertakings, in addition to any other legal remedies
which may be available.

19. It is hereby agreed that, during the period of your On Job Training with the Company, if you conceive
/ achieves any invention, process improvement, operational improvement or other processes/
methods, likely to result in more efficient operation of any of the activities of the Company, or any other
work having an intellectual proprietary rights in it, the Company shall without any extra consideration
to you, always be entitled to use, utilize and exploit such improvement and you hereby forever
relinquish and assign all your rights to the Company including for the purpose of seeking any patent
rights in respect thereof or for any other purpose in any part of the universe. You hereby also agree to
sign any document for above purpose and such binding will continue even after your separation as
long as the document relates to work during the period of your On Job Training.

20. We welcome you to the organization and look forward to your enriching our human resource and
through your dedicated performance, making the company/ group more strong and competitive. In
reception, we assure you of a long, challenging, happy and rewarding career. You undertake that you
will put in a minimum Service period of 24 months.

21. I declare that I have registered myself for Diploma Course being conducted by Abhinav Institute of
Technology & Management and have not been promised any Employment As per the course
requirement I open to undergo On Job Training with the Organization / Company where I get the
opportunity. I further declare and undertake that I will not seek any permanent employment with the
Company where I will be placed for On Job Training and will follow the rules & regulations and work
as per the timings informed to me and not participate in any Union Activities as I am seeking this
opportunity for enhancing my knowledge and complete the Diploma Course for which I am enrolled.

Note – In Addition to Monthly Stipend you would also be eligible for below mentioned benefits;
Performance Linked Incentive (PLI) – Rs. 0.00/- (payable as per Company Policy)
Loyalty Bonus –Rs. 0.00/- (payable after every 3 months)

Yours faithfully,

For Abhinav Institute of Technology & Management

Administrative Officer

Note - This is digitally signed document and does not require a physical signature. If no query is raised within
7 working days from the date of receipt of this document, then the same shall be deemed to be accepted by
you.

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