Mark Anthony R.
Trevilla
43 years old ,
Married
Lot 12 Block 18 Pacific Terraces Community Main, Carsadang Bago
1 Imus City, 4103 Philippines
(+63) 9451536562 | mtrevilla9280@[Link] | | Cavite, Calabarzon
AMA Computer Bacoor
2001 – Computer System Design & Programming
Experiences
March 2021 – present [Link] Plan Inc.
| NCR, Quezon City, Philippines
Industry Pre Need Insurance
Specialization Sales and Marketing
Role Unit Manager
In charge in managing group of sales agent level 1
New accounts acquisition
Account management and collection activities
September 2020 –
November 13,2020 Conduent Business Service Philippines, Inc.
| NCR, Pasay City, Philippines
Industry Business Process Outsourcing
Specialization Customer Service
Role Benefits Administration Services Associate II
Position Associate
Level
In charge for processing participants for the annual enrolment
of medical benefits for fiscal year 2021 and assist with other
customer service related matters.
June 2019 - January Restaurateur
2020 Kusinegro Food Corner | Calabarzon & Mimaropa, Philippines
May 2018- January 2019 Iyo na Ini Food Corner
Industry Food & Beverage / Catering / Restaurant
Specialization Food/Beverage/Restaurant Service
Role Food Preparation/Kitchen Hand
Position Supervisor / 5 Years & Up Experienced Employee
Level
In charge in overall daily operations which includes
management of staff, supplies and inventory.
Sep 2015 - Nov 2016 Operations Manager
Avevia Consolidation Philippines Inc. | National Capital Reg, Philippines
Industry Transportation / Logistics
Specialization Logistics/Supply Chain
Role Management
Position Assistant Manager / Manager
Level
Oversee, facilitate and monitor overall operations of ACPI,
which includes the cross border mail project/transhipment with
Philippine postal office. Worked closely with various Philpost
division heads and ground team, Customs Bonded
Warehouse(CBW) operations manager and team members,
BOC officers in charge, and as well as with various airline
companies.
Jun 2014 - Jan 2015 Business Development Officer
(8 months) Quantium Solutions Philippines Inc.
Industry Transportation / Logistics
Specialization Sales - Corporate
Role Sales Executive/Account Manager
Position Supervisor / 5 Years & Up Experienced Employee
Level
Manage all concerns of mail room staff together with
Program Officers for selected Major accounts.
New account acquisition and maintenance of organic
accounts.
Feb 2013 - Feb 2014 Account Manager
UPS Delbros International Phils. inc | National Capital Reg, Philippines
Industry Transportation / Logistics
Specialization Sales - Corporate
Role Sales Executive/Account Manager
Position Supervisor / 5 Years & Up Experienced Employee
Level
New accounts acquisition and maintenance and business
Opportunity growth management.
Apr 2012 - Feb 2013 Business Development Executive
CEVA Logistics Philippines Inc. | National Capital Reg, Philippines
Industry Transportation / Logistics
Specialization Sales – Corporate
Role Sales Executive/Account Manager
Position Supervisor / 5 Years & Up Experienced Employee
Level
New accounts acquisition and maintenance and business
opportunity growth management.
Feb 2011 - Mar 2012 Territory Manager
TNT Express Worldwide
Industry Transportation / Logistics
Specialization Sales - Corporate
Role Sales Executive/Account Manager
Position 1-4 Years Experienced Employee
Level
New accounts acquisition and maintenance and business
opportunity growth management
Apr 2010 - Jan 2011 Indoor Sales Executive
TNT Express Worldwide
Industry Transportation / Logistics
Specialization Sales - Corporate
Role Sales Executive/Account Manager
Position 1-4 Years Experienced Employee
Level
Indoor Sales Executive activities, customer service functions
for Medium and Large Accounts
Oct 2006 - Mar 2010 Customer Service Representative
TNT EXPRESS WORLDWIDE (PHILS.) INC.
Industry Transportation / Logistics
Specialization Customer Service
Role Customer Service - General
Position 1-4 Years Experienced Employee
Level
In charge in booking services and proactive selling of products
and services,
service monitoring and service failure resolution.
Apr 2005 - Apr 2006 Business Developer / Export / Outbound Coordinator
MAECO FREIGHT FORWARDERS
Industry Transportation / Logistics
Specialization Customer Service
Role Others
Position 1-4 Years Experienced Employee
Level
Mainly responsible for maintaining good business relationships
with foreign counterparts / business partners by constant
communication via email and phone.
Assists the documentation officer in preparation of shipping
documents and processing at shipping lines and BOC.
Processor/Evaluator
Aug 2004 - Mar 2005 Platinum Plans Philippines Incorporated
Industry Insurance
Specialization Customer Service
Role Others
Position Fresh Grad / < 1 Year Experienced Employee
Level
Mainly responsible for processing plans to be issued
Certificate of full payment
Sales Consultant
June 2001 - 2002 Stores Specialist Inc.
Industry Retail / Merchandise
Specialization Customer Service
Role Others
Position Fresh Grad / < 1 Year Experienced Employee
Level
Responsible for providing quality sales and customer service
experience.
Ensures that products are well introduced and sold to customers.
May 1999 - Nov 1999 Service Crew/Cashier
Wenphil Corporation
Industry Food & Beverage / Catering / Restaurant
Specialization Food/Beverage/Restaurant Service
Role Food Preparation/Kitchen Hand
Position Fresh Grad / < 1 Year Experienced Employee
Level
Ensures that customers are well served with utmost efficiency and
accuracy.
Assumes cashiering post in the absence of the store cashier.
