EXPLORING THE EFFECTIVENESS OF 2 – Strongly Disagree
COMMUNICATION IN CONFLICT 1 – Disagree
RESOLUTION EXPLORING THE EFFECTIVENESS OF
COMMUNICATION IN CONFLICT
RESOLUTION
I. PROFILE
DIRECTIONS: provide the necessary information
with utmost honesty. I. PROFILE
DIRECTIONS: provide the necessary information
Name (optional):________ with utmost honesty.
Sex: Female___ Male___ Age:
16___ 17___ 18___ Name (optional):________
Sex: Female___ Male___
II. COMMUNICATION Age: 16___ 17___ 18___
DIRECTION: Please check (ü) agree and disagree
based on what you actually do given the statements II. COMMUNICATION
using the following scales: DIRECTION: Please check (ü) agree and disagree
based on what you actually do given the statements
using the following scales:
4 – Strongly Agree
3 – Agree
STATEMENTS 4 3 2 1 STATEMENTS 4 3 2 1
I believe that effective I believe that effective
conflict resolution conflict resolution
requires active listening. requires active listening.
I make an effort to I make an effort to
practice active listening practice active listening
during disagreements. during disagreements.
When I listen actively, I When I listen actively, I
notice a positive change in notice a positive change in
conflict outcomes. conflict outcomes.
Understanding others Understanding others
feeling is crucial for feeling is crucial for
resolving conflicts. resolving conflicts.
Empathy allows for a Empathy allows for a
deeper understanding of deeper understanding of
the conflict’s roots. the conflict’s roots.
I often try to express I often try to express
empathy when resolving empathy when resolving
conflicts. conflicts.
I believe that assertiveness I believe that assertiveness
helps to clarify helps to clarify
misunderstandings. misunderstandings.
I often practice assertive I often practice assertive
communication when communication when
addressing conflicts. addressing conflicts.
Clarity in communication Clarity in communication
leads to quicker conflict leads to quicker conflict
resolution. resolution.
Clear communication Clear communication
reduces reduces
misunderstandings during misunderstandings during
conflicts. conflicts.
4 – Strongly Agree
3 – Agree
2 – Strongly Disagree
1 – Disagree
III. Conflict Resolution 1 – Disagree
DIRECTION: Please check (ü) agree and disagree STATEMENTS 4 3 2 1
based on what you actually do given the statements
I believe that effective
using the following scales:
conflict resolution
requires active listening.
4 – Strongly Agree
I make an effort to
3 – Agree practice active listening
2 – Strongly Disagree during disagreements.
1 – Disagree
When I listen actively, I
STATEMENTS 4 3 2 1 notice a positive change in
conflict outcomes.
I believe that effective
conflict resolution Understanding others
requires active listening. feeling is crucial for
resolving conflicts.
I make an effort to
practice active listening Empathy allows for a
during disagreements. deeper understanding of
the conflict’s roots.
When I listen actively, I
notice a positive change in I often try to express
conflict outcomes. empathy when resolving
conflicts.
Understanding others
feeling is crucial for I believe that assertiveness
resolving conflicts. helps to clarify
misunderstandings.
Empathy allows for a
deeper understanding of I often practice assertive
the conflict’s roots. communication when
addressing conflicts.
I often try to express
empathy when resolving Clarity in communication
conflicts. leads to quicker conflict
resolution.
I believe that assertiveness
helps to clarify Clear communication
misunderstandings. reduces
misunderstandings during
I often practice assertive
conflicts.
communication when
addressing conflicts.
Clarity in communication
leads to quicker conflict
resolution.
Clear communication
reduces
misunderstandings during
conflicts.
III. Conflict Resolution
DIRECTION: Please check (ü) agree and disagree
based on what you actually do given the statements
using the following scales:
4 – Strongly Agree
3 – Agree
2 – Strongly Disagree
