4/13/2025
MANAGEMENT SCIENCE
TRAN THI BICH NHUNG
Tranthibichnhung.cs2@[Link]
Contents
Chapter 1: Principles of scientific management
Chapter 2: Business resource management
Chapter 3: Business analysis model
Chapter 4: Process management
Chapter 5: Managers and management skills
1
4/13/2025
CHAPTER 3: BUSINESS
ANALYSIS MODEL
TRAN THI BICH NHUNG
Tranthibichnhung.cs2@[Link]
Learning Objectives
1. Optimization model
2. Forecasting model
3. Correlation model
4. Network model
5. The Monte Carlo Model
2
4/13/2025
Optimization model
Linear Programming: An Overview
Objectives of business decisions frequently involve maximizing
profit or minimizing costs.
There are three steps in applying the linear
programming technique:
1. Identify problem as being solvable by
linear programming.
2. Formulate a mathematical model of the
unstructured problem.
3. Solve the model by using established
mathematical techniques
3
4/13/2025
Model Components
LP Model Formulation
A Maximization Example (1 of 5)
4
4/13/2025
LP Model Formulation
A Maximization Example (2 of 5)
Product mix problem - Beaver Creek Pottery Company
How many bowls and mugs should be produced to maximize
profits given labor and materials constraints?
Product resource requirements and unit profit:
Resource Requirements
Labor Clay Profit
Product
(Hr./Unit) (Lb./Unit) ($/Unit)
Bowl 1 4 40
Mug 2 3 50
LP Model Formulation
A Maximization Example (3 of 5)
Step 1 : Clearly define the decision variables.
How many bowls and mugs to produce
x1, X2: the number of bowls, mugs
Step 2 : Construct the objective function
Z = $40 X1 + $50 X2
Step 3 : Formulate the constraints
The resources (clay and labor) available
1X1 + 2X2 <= 40 hours
4X1 + 3 X2 <= 120
X1,X2 > 0
5
4/13/2025
LP Model Formulation
A Maximization Example (4 of 5)
Complete Linear Programming Model:
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x1 + 3x2 120
x1, x2 0
LP Model Formulation
A Maximization Example (5 of 5)
Resource 40 hrs of labor per day
Availability: 120 lbs of clay
Decision x1 = number of bowls to produce/day
Variables: x2 = number of mugs to produce/day
Objective Maximize Z = $40x1 + $50x2
Function: Where Z = profit per day
Resource 1x1 + 2x2 40 hours of labor
Constraints: 4x1 + 3x2 120 pounds of clay
Non-Negativity x1 0; x2 0
Constraints:
6
4/13/2025
LP Model Formulation
A Maximization Example – feasible solution
A feasible solution does not violate any of the constraints:
Example: x1 = 5 bowls
x2 = 10 mugs
Z = $40x1 + $50x2 = $700
Labor constraint check: 1(5) + 2(10) = 25 < 40 hours
Clay constraint check: 4(5) + 3(10) = 70 < 120 pounds
LP Model Formulation
A Maximization Example – infeasible solution
An infeasible solution violates at least one of the
constraints:
Example: x1 = 10 bowls
x2 = 20 mugs
Z = $40x1 + $50x2 = $1400
Labor constraint check: 1(10) + 2(20) = 50 > 40 hours
The solution to this problem must maximize
profit without violating the constraints.
7
4/13/2025
Graphical Solution of LP Models
Graphical solution is limited to linear programming models
containing only two decision variables (can be used with
three variables but only with great difficulty).
Graphical methods provide visualization of how a solution
for a linear programming problem is obtained.
Coordinate Axes
Graphical Solution (1 of 12)
X2 is mugs
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
X1 is bowls
Figure 2.2 Coordinates for Graphical Analysis
8
4/13/2025
Labor Constraint
Graphical Solution (2 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.3 Graph of Labor Constraint
Labor Constraint Area
Graphical Solution (3 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x1 + 3x2 120
x 1, x2 0
Figure 2.4 Labor Constraint Area
9
4/13/2025
Clay Constraint Area
Graphical Solution (4 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x1 + 3x2 120
x 1, x2 0
Figure 2.5 Clay Constraint Area
Both Constraints
Graphical Solution (5 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x1 + 3x2 120
x 1, x2 0
Figure 2.6 Graph of Both Model Constraints
10
4/13/2025
Feasible Solution Area
Graphical Solution (6 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.7 Feasible Solution Area
Objective Function Solution = $800
Graphical Solution (7 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.8 Objection Function Line for Z = $800
11
4/13/2025
Alternative Objective Function Solution Lines
Graphical Solution (8 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.9 Alternative Objective Function Lines
Optimal Solution
Graphical Solution (9 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.10 Identification of Optimal Solution Point
12
4/13/2025
Optimal Solution Coordinates
Graphical Solution (10 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.11 Optimal Solution Coordinates
Extreme (Corner) Point Solutions
Graphical Solution (11 of 12)
Maximize Z = $40x1 + $50x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.12 Solutions at All Corner Points
13
4/13/2025
Optimal Solution for New Objective Function
Graphical Solution (12 of 12)
Maximize Z = $70x1 + $20x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Figure 2.13 Optimal Solution with Z = 70x1 + 20x2
Slack Variables
Standard form requires that all constraints be in the
form of equations (equalities).
A slack variable is added to a constraint (weak
inequality) to convert it to an equation (=).
A slack variable typically represents an unused
resource.
A slack variable contributes nothing to the objective
function value.
14
4/13/2025
Linear Programming Model: Standard Form
Max Z = 40x1 + 50x2 + s1 + s2
subject to: 1x1 + 2x2 + s1 = 40
4x2 + 3x2 + s2 = 120
x1, x2, s1, s2 0
Where:
x1 = number of bowls
x2 = number of mugs
s1, s2 are slack variables
Figure 2.14 Solution Points A, B, and C with Slack
LP Model Formulation – Minimization (1 of 8)
Two brands of fertilizer available - Super-gro, Crop-quick.
Field requires at least 16 pounds of nitrogen and 24 pou
nds of phosphate.
Super-gro costs $6 per bag, Crop-quick $3 per bag.
Problem: How much of each brand to purchase to minimi
ze total cost of fertilizer given following data ?
Chemical Contribution
Nitrogen Phosphate
Brand
(lb/bag) (lb/bag)
Super-gro 2 4
Crop-quick 4 3
15
4/13/2025
LP Model Formulation – Minimization (2 of 8)
Figure 2.15 Fertilizing
farmer’s field
LP Model Formulation – Minimization (3 of 8)
Decision Variables:
x1 = bags of Super-gro
x2 = bags of Crop-quick
The Objective Function:
Minimize Z = $6x1 + 3x2
Where:$6x1 = cost of bags of Super-Gro
$3x2 = cost of bags of Crop-Quick
Model Constraints:
2x1 + 4x2 16 lb (nitrogen constraint)
4x1 + 3x2 24 lb (phosphate constraint)
x1, x2 0 (non-negativity constraint)
16
4/13/2025
Constraint Graph – Minimization (4 of 8)
Minimize Z = $6x1 + $3x2
subject to: 2x1 + 4x2 16
4x2 + 3x2 24
x 1, x2 0
Figure 2.16 Graph of Both Model Constraints
Feasible Region– Minimization (5 of 8)
Minimize Z = $6x1 + $3x2
subject to: 2x1 + 4x2 16
4x2 + 3x2 24
x 1, x2 0
Figure 2.17 Feasible Solution Area
17
4/13/2025
Optimal Solution Point – Minimization (6 of 8)
Minimize Z = $6x1 + $3x2
subject to: 2x1 + 4x2 16
4x2 + 3x2 24
x 1, x2 0
Figure 2.18 Optimum Solution Point
Surplus Variables – Minimization (7 of 8)
A surplus variable is subtracted from a constraint to
convert it to an equation (=).
A surplus variable represents an excess above a
constraint requirement level.
A surplus variable contributes nothing to the calculated
value of the objective function.
Subtracting surplus variables in the farmer problem
constraints:
2x1 + 4x2 - s1 = 16 (nitrogen)
4x1 + 3x2 - s2 = 24 (phosphate)
18
4/13/2025
Graphical Solutions – Minimization (8 of 8)
Minimize Z = $6x1 + $3x2 + 0s1 + 0s2
subject to: 2x1 + 4x2 – s1 = 16
4x2 + 3x2 – s2 = 24
x1, x2, s1, s2 0
Figure 2.19 Graph of Fertilizer Example
Irregular Types of Linear Programming Problems
For some linear programming models, the general
rules do not apply.
Special types of problems include those with:
Multiple optimal solutions
Infeasible solutions
Unbounded solutions
19
4/13/2025
Multiple Optimal Solutions Beaver Creek Pottery
The objective function is
parallel to a constraint line.
Maximize Z=$40x1 + 30x2
subject to: 1x1 + 2x2 40
4x2 + 3x2 120
x 1, x2 0
Where:
x1 = number of bowls
x2 = number of mugs
Figure 2.20 Example with Multiple Optimal Solutions
An Infeasible Problem
Every possible solution
violates at least one constraint:
Maximize Z = 5x1 + 3x2
subject to: 4x1 + 2x2 8
x1 4
x2 6
x 1, x2 0
Figure 2.21 Graph of an Infeasible Problem
20
4/13/2025
An Unbounded Problem
Value of the objective
function increases indefinitely:
Maximize Z = 4x1 + 2x2
subject to: x1 4
x2 2
x 1, x2 0
Figure 2.22 Graph of an Unbounded Problem
Characteristics of Linear Programming Problems
A decision amongst alternative courses of action is
required.
The decision is represented in the model by decision
variables.
The problem encompasses a goal, expressed as an
objective function, that the decision maker wants to
achieve.
Restrictions (represented by constraints) exist that limit
the extent of achievement of the objective.
The objective and constraints must be definable by linear
mathematical functional relationships.
21
4/13/2025
Properties of Linear Programming Models
Proportionality - The rate of change (slope) of the
objective function and constraint equations is constant.
Additivity - Terms in the objective function and constraint
equations must be additive.
Divisibility -Decision variables can take on any fractional
value and are therefore continuous as opposed to integer
in nature.
Certainty - Values of all the model parameters are
assumed to be known with certainty (non-probabilistic).
Problem Statement
Example Problem No. 1 (1 of 3)
■ Hot dog mixture in 1000-pound batches.
■ Two ingredients, chicken ($3/lb) and beef ($5/lb).
■ Recipe requirements:
at least 500 pounds of “chicken”
at least 200 pounds of “beef”
■ Ratio of chicken to beef must be at least 2 to 1.
■ Determine optimal mixture of ingredients that will mini
mize costs.
22
4/13/2025
Solution
Example Problem No. 1 (2 of 3)
Step 1:
Identify decision variables.
x1 = lb of chicken in mixture
x2 = lb of beef in mixture
Step 2:
Formulate the objective function.
Minimize Z = $3x1 + $5x2
where Z = cost per 1,000-lb batch
$3x1 = cost of chicken
$5x2 = cost of beef
Solution
Example Problem No. 1 (3 of 3)
Step 3:
Establish Model Constraints
x1 + x2 = 1,000 lb
x1 500 lb of chicken
x2 200 lb of beef
x1/x2 2/1 or x1 - 2x2 0
x1, x2 0
The Model: Minimize Z = $3x1 + 5x2
subject to: x1 + x2 = 1,000 lb
x1 500
x2 200
x1 - 2x2 0
x1,x2 0
23
4/13/2025
Example Problem No. 2 (1 of 3)
Solve the following model
graphically:
Maximize Z = 4x1 + 5x2
subject to: x1 + 2x2 10
6x1 + 6x2 36
x1 4
x 1, x 2 0
Step 1: Plot the constraints a
s equations
Figure 2.23 Constraint Equations
Example Problem No. 2 (2 of 3)
Maximize Z = 4x1 + 5x2
subject to: x1 + 2x2 10
6x1 + 6x2 36
x1 4
x 1, x 2 0
Step 2: Determine the feasible
solution space
Figure 2.24 Feasible Solution Space and Extreme Poin
ts
24
4/13/2025
Example Problem No. 2 (3 of 3)
Maximize Z = 4x1 + 5x2
subject to: x1 + 2x2 10
6x1 + 6x2 36
x1 4
x 1, x 2 0
Step 3 and 4: Determine the
solution points and optimal
solution
Figure 2.25 Optimal Solution Point
Forecasting model
25
4/13/2025
Forecasting model
1. Forecasting components
2. Forecasting methods
3. Time series methods
4. Linear trend line
5. Forecast accuracy
Forecasting components
Short-range forecasts are daily operations
Medium-range forecasts are usually from a month up to a year
Long-range forecasts are more strategic and for over a year
A trend is a gradual, long-term, up-or-down movement of
demand
Random variations are unpredictable movements in demand
that follow no pattern
A cycle is an up-and-down repetitive movement in demand.
A seasonal pattern is an up-and-down, repetitive movement
within a trend occurring periodically
26
4/13/2025
Forecasting components
Forecasting methods
The basic types of forecasting: time series, regression methods,
and qualitative methods
Time series forecasts are statistical techniques that use
historical data
Regression develops a mathematical relationship between the
forecasted item and factors that cause it to behave the way it
does
Qualitative methods use judgment, expertise, and opinion to
make forecasts
27
4/13/2025
Time series methods
(1) Moving average
The moving average method is good for stable demand with
no pronounced behavioral patterns.
Time series methods
(1) Moving average
Example:
28
4/13/2025
Time series methods
(1) Moving average
Example:
Time series methods
(1) Moving average
Example:
29
4/13/2025
Time series methods
(2) Weighted moving average
In a weighted moving average, weights are assigned to the most
recent data
Time series methods
(3) Exponential Smoothing
Exponential smoothing is an averaging method that reacts
more strongly to recent changes in demand than to more
distant past data.
30
4/13/2025
Time series methods
(3) Exponential Smoothing
Example:
Time series methods
(3) Exponential Smoothing
Example:
31
4/13/2025
Time series methods
(3) Exponential Smoothing
Example:
Time series methods
(4) Linear Trend Line: A linear trend line is a linear regression model that
relates demand to time.
A linear trend line relates a dependent variable, which for our purposes is
demand, to one independent variable, time, in the form of a linear equation, as
follows:
32
4/13/2025
Time series methods
Time series methods
Example:
33
4/13/2025
Time series methods
Example:
Time series methods
Example: Linear trend line
34
4/13/2025
Time series methods
(5) Seasonal adjustment:
It is possible to adjust for seasonality by multiplying the normal forecast by a
seasonal factor
Example:
Time series methods
(5) Seasonal adjustment:
35
4/13/2025
Time series methods
(5) Seasonal adjustment:
Forecast accuracy
The forecast error is the difference between the forecast and
actual demand.
Mean absolute deviation (MAD),
Mean absolute percent deviation (MAPD)
Cumulative error (E)
Mean squared error (MSE)
36
4/13/2025
Forecast accuracy
Mean absolute deviation (MAD)
Forecast accuracy
Mean absolute deviation (MAD)
37
4/13/2025
Forecast accuracy
Mean absolute deviation (MAD)
Forecast accuracy
Mean absolute deviation (MAD)
38
4/13/2025
Forecast accuracy
Mean absolute percent deviation (MAPD) - MAPD is absolute
error as a percentage of demand
Forecast accuracy
Cumulative error (E) - Cumulative error is the sum of the
forecast errors
39
4/13/2025
Forecast accuracy
Mean squared error (MSE) - individual error values are
squared and then summed and averaged
Correlation model
40
4/13/2025
Correlation model
Correlation is a measure of the strength of the relationship
between independent and dependent variables.
The formula for the correlation coefficient is:
The coefficient of determination is the percentage of the
variation in the dependent variable that results from the
independent variable.
Regression methods
Simple linear regression relates one dependent variable to one
independent variable in the form of a linear equation:
41
4/13/2025
Regression methods
Simple linear regression relates one dependent variable to one
independent variable in the form of a linear equation:
Regression methods
42
4/13/2025
Regression methods
Network flow model
43
4/13/2025
Network flow model
A network is an arrangement of paths connected at various
points, through which items move
Networks are popular because they provide a picture of
a system and because a large number of systems can be
easily modeled as networks
Network flow models
describe the flow of items through a system.
Network components
Nodes, denoted by circles, represent junction points connecting
branches
Branches, represented as lines, connect nodes and show flow
from one point to another
The values assigned to branches typically represent distance, time, or cost
44
4/13/2025
The shortest route problems
The shortest route problem is to find the shortest distance
between an origin and various destination points.
The shortest route problems
The manager wants to determine the best routes (in terms of the
minimum travel time) for the trucks to take to reach their
destinations
45
4/13/2025
The shortest route problems
The Shortest Route Solution Approach
We begin the shortest route solution technique by starting at node 1 (the
origin) and determining the shortest time required to get to a directly
connected (i.e., adjacent) node. The three nodes directly connected to node
1 are 2, 3, and 4
The shortest route problems
The Shortest Route Solution Approach
Next, we will repeat the foregoing steps used to determine the shortest route to node 3.
First, we must determine all the nodes directly connected to the nodes in the permanent
set (nodes 1 and 3). Nodes 2, 4, and 6 are all directly connected to nodes 1 and 3, as
shown in Figure 7.5.
46
4/13/2025
The shortest route problems
The Shortest Route Solution Approach
The shortest route problems
The Shortest Route Solution Approach
47
4/13/2025
The shortest route problems
The Shortest Route Solution Approach
The shortest route problems
The Shortest Route Solution Approach
48
4/13/2025
The shortest route problems
The Shortest Route Solution Approach
The shortest route problems
The Shortest Route Solution Approach
49
4/13/2025
The shortest route problems
The Shortest Route Solution Approach
In summary, the steps of the shortest route solution method are as follows:
1. Select the node with the shortest direct route from the origin.
2. Establish a permanent set with the origin node and the node that was
selected in step 1.
3. Determine all nodes directly connected to the permanent set nodes.
4. Select the node with the shortest route (branch) from the group of nodes
directly connected to the permanent set nodes.
5. Repeat steps 3 and 4 until all nodes have joined the permanent set
The minimal spanning tree problem
The minimal spanning tree problem is to connect all nodes in
a network so that the total branch lengths are minimized
The cable television company wants to lay out the main cable
network in a way that will minimize the total length of cable
that must be installed.
50
4/13/2025
The minimal spanning tree problem
Start with any node in the network and select the closest node
to join the spanning tree. Select the closest node to any node
in the spanning area.
- We can start at any node in the network. However, the
conventional approach is to start with node 1
The minimal spanning tree problem
- The next step is to select the closest node not currently in the
spanning tree
- The addition of node 4 to our spanning tree is shown in
Figure 7.13
51
4/13/2025
The minimal spanning tree problem
Next, we repeat the process of selecting the closest node to
our present spanning tree (nodes 1, 3, and 4)
The minimal spanning tree problem
Our spanning tree now consists of nodes 1, 2, 3, and 4. The node
closest to this spanning tree is node 5
52
4/13/2025
The minimal spanning tree problem
The spanning tree now contains nodes 1, 2, 3, 4, and 5. The closest
node not currently connected to the spanning tree is node 7
The minimal spanning tree problem
This same minimal spanning tree could have been obtained
by starting at any of the six nodes other than node 1.
53
4/13/2025
The minimal spanning tree problem
In summary, the steps of the minimal spanning tree solution
method are as follows:
1. Select any starting node (conventionally, node 1 is selected).
2. Select the node closest to the starting node to join the
spanning tree.
3. Select the closest node not currently in the spanning tree.
4. Repeat step 3 until all nodes have joined the spanning tree.
54
4/13/2025
The maximal flow problems
The maximal flow problem is to maximize the amount of flow
of items from an origin to a destination.
The maximal flow problems
The first step in determining the maximum possible flow of
railroad cars through the rail system is to choose any path
arbitrarily from origin to destination and ship as much as
possible on that path
55
4/13/2025
The maximal flow problems
Select other feasible paths arbitrarily and determine maximum
flow along the paths until flow is no longer possible
The maximal flow problems
Now, we arbitrarily select another path. This time, we will choose
path 1–3–6, with a maximum possible flow of six cars
56
4/13/2025
The maximal flow problems
The available flow capacity along the path 1–3–4–6 is one car,
as shown in Figure 7.22. This increases the total flow from 14
cars to 15 cars.
The maximal flow problems
57
4/13/2025
The maximal flow problems
In summary, the steps of the maximal flow solution method:
1. Arbitrarily select any path in the network from origin to
destination.
2. Adjust the capacities at each node by subtracting the maximal
flow for the path selected in step 1.
3. Add the maximal flow along the path in the opposite direction
at each node.
4. Repeat steps 1, 2, and 3 until there are no more paths with
available flow capacity
The Monte Carlo Model
58
4/13/2025
Thank you
59