AI in Personalized Financial Planning
AI in Personalized Financial Planning
ON
“AN ANALYSIS OF AI IN
PERSONALIZED FINANCIAL PLANNIG”
I, Mr./Ms. Varun Chaudhary, Roll No. 04414901822 certify that the Major Project Report (Paper
Code: BBA (B&I) 314) entitled “An Analysis Of AI In Personalized Financial Planning” is
done by me and it is an authentic work carried out by me. The matter embodied in this has not been
submitted earlier for theaward of any degree or diploma to the best of my knowledge and belief.
This is to certify that Project Report entitled “An Analysis Of AI In Personalized Financial
Planning” which is submitted by Varun Chaudhary in partial fulfillment of the requirement for the
award of the degree Bachelor in Business Administration (Banking and Insurance) to Maharaja
Surajmal Institute Affiliated to Guru Gobind Singh Indraprastha University, C-4, Janakpuri, New
Delhi-110058 is a record of the candidate own work carried out by him under my supervision. The
matter embodied in this report is original and has not been submitted for the award of any other
degree.
The success and final outcome of this project required a lot of guidance and
assistance from many people and I am extremely privileged to have got this all along
the completion of my project. All that I have done is only due to such supervision
and assistance and I would not forget to thank them.
I respect and thank Dr. Ruchika Gehlot, for providing me an opportunity to do the
project work and giving us all support and guidance which made me complete the
project duly. I am extremely thankful to her for providing such nice support and
guidance, who took a keen interest in my project work and guided me along, till the
completion of my project work by providing all the necessary information for
developing a good system.
[Link] CHAPTER PAGE
NO.
1 INTRODUCTION 2-7
• PROBLEM DEFINITION 12
• NEEDS 13
• OBJECTIIVES 13
• HYPOTHESIS 13
6 FINDINGS 43-45
9 BIBILOGRAPHY 51-52
10 QUESTIONARIEE 53-56
CHAPTER – 1
INTRODUCTION
ABOUT THE TOPIC
Imagine a friendly robot that examines your finances, providing intelligent advice on saving
and creating a customized plan just for you. This is how AI revolutionizes personalized
1. Financial Genius:
AI thoroughly examines your income, expenses, and long-term financial goals. By gaining
transaction in your financial records, highlighting areas where you can potentially save or
allocate your funds more wisely. By identifying unnecessary expenses or potential cost- saving
opportunities, it empowers you to make informed decisions and maximize your savings.
scenarios based on your financial behaviour and market trends. This valuable insight assists
you in budgeting effectively, understanding the potential impact of life events (such as
purchasing a home or starting a family), and preparing for any financial challenges that may
lie ahead.
2. Personalized Mentor:
Goal Expert: AI functions as a personal financial advisor, tailoring investment strategies and
savings plans specifically to your short-term and long-term goals. Whether you dream of taking
a luxurious vacation or building a comfortable retirement fund, AI analyses your goals, risk
tolerance, and timeline to develop strategies that align with your aspirations.
Risk Manager: As a diligent risk manager, AI continuously monitors market trends, evaluates
investment options, and assesses your risk tolerance. By striking a balance between
potential gains and your comfort level, AI ensures that your investment portfolio is optimized
to align with your financial objectives. Through its sophisticated risk assessment, AI minimizes
automating various financial tasks, such as bill payments and savings transfers. With this
efficient automation, you can save time and mental energy, allowing you to focus on more
important aspects of your life. AI becomes your reliable partner, ensuring that your financial
3. Security Guardian:
Fraud Detector: Security is a paramount concern when it comes to personal finances. AI acts
as a vigilant fraud detector, continuously scanning your transactions for any signs of suspicious
activity. It analyses patterns, detects anomalies, and proactively alerts you if it detects any
potential instances of fraud or unauthorized access. By being your trusty financial guardian,
Alert Observer: With its advanced capacity to analyse data, AI can identify unusual spending
patterns that may indicate theft or identity fraud. By monitoring your financial activities
closely, it serves as a watchful and alert observer, capable of notifying you promptly when
it detects any irregularities. Through its proactive nature, AI provides an additional layer of
In today's complex financial landscape, the importance of personalized financial planning has
grow, it is crucial for individuals to have access to tailored financial guidance to navigate this
Therefore, this research project aims to delve into the current levels of awareness and
existing landscape, we will gain insights into the extent to which individuals are informed about
this approach and are able to utilize it to their advantage. Furthermore, this undertaking also
explores the potential of artificial intelligence (AI) and its various applications in order to
AI has emerged as a powerful tool in numerous industries, and the realm of personal finance
is no exception. By leveraging the capabilities of AI, we can potentially bridge the gap between
and machine learning into financial planning processes, we can create intelligent systems that
have the capacity to analyse vast amounts of financial data, identify key patterns and trends,
These AI-powered solutions have the potential to democratize financial planning, making it
accessible not only to the affluent few but also to the general public. By automating certain
tasks and streamlining the financial planning process, AI can eliminate some of the upfront
costs associated with human advisors, thus making personalized financial planning more
Personalized financial advisory is all about receiving expert guidance that is specifically
tailored to your unique financial situation and goals. It can be likened to having a financial
GPS that not only points you in the right direction but also takes into account every twist and
that is designed specifically for your income, expenses, investments, debts, insurance needs,
2. Expert advice: Your advisor provides insights and strategies based on your risk tolerance
and aspirations, covering everything from managing your day-to-day finances to investing for
3. Ongoing support and guidance: This is not a one-time service. Your advisor remains by
your side, monitoring your progress, making necessary adjustments to your plan, and
4. Access to specialized knowledge: With your advisor's expertise and network, you gain
access to resources and insights that you may not have on your own. This empowers you to
- Reduce stress and uncertainty by providing you with a clear path forward.
- Improve your financial literacy and gain independence in managing your money
• WHO CAN BENEFIT FROM PERSONALIZED ADVISORY ?
Anyone who wants to take control of their finances and achieve their goals can benefit,
- Young adults who are starting their careers and building their financial foundation.
- Individuals who are saving for major life events such as weddings, houses, or education.
- People who are approaching retirement and want to ensure their financial security.
- Anyone who is facing complex financial decisions or experiencing significant life changes.
• WHAT IS AI ?
Artificial intelligence (AI) mimics human cognitive functions like learning and problem-
solving. It was coined in 1955 and is based on machine learning. AI impacts industries like
healthcare, finance, and manufacturing, and is being used to develop new technologies like
LITREATURE REVIEW
The CNBC article published on 24 August 2023 delves into the fascinating topic of the
shedding light on the positive aspects, the article also sheds light on potential drawbacks and
concerns that arise from this emerging trend. According to a survey, it was found that an
impressive 31% of investors are open to trusting AI when it comes to financial advice, even
without independent verification. This highlights the growing faith in the capabilities of AI
However, it is important to approach this newfound acceptance with caution, as the article
points out. It warns that the outputs generated by AI are not infallible. There is a possibility
that financial recommendations made by AI-powered advisors may not always be fool proof.
This is an issue of great concern, especially considering that many investors may not possess
the necessary skills and expertise to effectively question or scrutinize AI's recommendations
thoroughly. The lack of familiarity with AI and its inner workings may lead to blind faith in
While it is undeniable that AI holds immense promise in the financial advisory space, it is
crucial that users approach this technology with a sense of mindfulness. The potential for errors
or incomplete understanding, particularly from the user's end, cannot be ignored. This brings
us face to face with the need for a careful and informed use of AI-powered financial advisors.
Investors should strive to educate themselves about the intricacies of AI algorithms and be
prepared to question the recommendations provided, even if they come from an AI system. A
critical and wary approach can help mitigate risks associated with relying exclusively on AI's
advice.
In conclusion, the acceptance of AI-powered financial advisors is a trend that cannot be
ignored. It is encouraging to see that a significant portion of investors are open to leveraging
AI's capabilities for financial guidance. However, the potential pitfalls and limitations must be
expertise and intuition, investors can make the most informed decisions. It is essential for both
the investment community and AI developers to work hand in hand, ensuring that the
integration of AI-powered financial advisors is done judiciously and responsibly. Only then
can we fully harness the potential of this exciting technology in the world of finance.
CHAPTER – 3
RESEARCH STUDY
PROBLEM DEFINITION :
• Despite the numerous advantages it offers, personalized financial planning remains a mystery
to many individuals. One of the main reasons for this prevalent lack of understanding is a
general lack of public knowledge about financial planning and its intricacies. Many people
simply do not know where to start or what steps to take in order to create a solid financial plan.
• Another contributing factor to this mystery is the presence of misconceptions regarding the
worth of personalized financial planning. Some individuals believe that they can handle their
finances on their own or that they cannot afford the services of a professional financial planner.
• Additionally, the excessively high expenses associated with traditional financial planning
services pose another significant obstacle for a considerable portion of society. The cost of
hiring a financial planner or using specialized financial software can deter many individuals
• This financial barrier often perpetuates a state of financial anxiety, as individuals struggle to
navigate their own finances without the appropriate guidance. Without proper financial
awareness and education, individuals may find themselves making inefficient financial
decisions and missing out on opportunities for growth and financial security.
• Therefore, it is essential that efforts are made to increase public knowledge and debunk
individuals can benefit from the numerous advantages that personalized financial planning has
to offer.
NEED OF STUDY
In light of the numerous challenges presented by the current state of personalized financial
approaches that will not only improve its accessibility but also enhance its affordability.
Through this crucial undertaking, our goal is to address the pressing need for advancement by
1. Public Perception
2. Cost Barriers
3. AI as a Disruptor
4. Awareness level
OBJECTIVE OF STUDY
HYPOTHESIS
planning
RESEARCH METHODOLOGY
RESEARCH TYPE
DESCRIPTIVE RESEARCH –
SAMPLE DESIGN -
research at random. This sampling method is not a fixed or predefined selection process.
NON- PROBABILITY -
DATA COLLECTION
1. PRIMARY DATA -
information
• INTERVIEW
Conduct interviews with financial professionals, about their experiences and perspectives on
2. SECONDARY DATA
1. I will collect a data from some websites and already available research project in internet.
2. Analyse relevant news articles, industry reports, and research papers to understand the
INTERPRETATION-
From the above graph ,it is found that the age group of responses obtained during the
HSSC 28 40%
PhD 1 1.4%
SSC 1 1.4%
Total 70 100%
INTERPRETATION-
From the above graph it is found that the majority of respondent have completed their higher
15000-30000 11 15.7%
30000-45000 4 5.7%
45000-60000 2 2.9%
60000-75000 2 2.9%
75000-100000 1 1.3%
INTERPRETATION-
From the above graph it is found that the majority of respondent have the income between
1000-15000 that is 68.6% ,15.7% have an income between 15000-30000 , 5.7% respondent
have income between 30000-45000, 2.9% respondent have income between 45000-60000,
2.9% respondent have income between 60000-75000,1.3% have income between 75000-
YES 58 82.9%
TOTAL 70 100%
INTERPRETATION-
Based on the data collected it can be observed that 82.9% respondent are aware about the
financial planning , where someone helps to manage their portfolio for future goals. And on
YES 56 80%
Total 70 100%
INTERPRETATION-
From the above pie chart it is found that 80% of respondent feels like they need a plan to
manage their money , alternatively 20% don’t feel like they need any plan to manage their fund
HOW DID YOU Ratio
CREATE YOUR Count of percentage
FINANCIAL responses
PLAN ?
FINANCIAL 28 41.8%
ADVISOR
APPS 11 16.4%
CREATED 44 65.7%
MYSELF
Total 67 100%
INTERPRETATION-
From the above graph it is found that 65.7% respondent create financial plan from themselves
only and this is followed by 41.8% respondent take advice from financial advisors to make a
INVESTMENT PLANNING?
CONFUSING 21 46.7%
Total 45 100%
INTERPRETATION-
From the above pie chart it is found that 46.7% respondent found that financial planning is
confusing , 28.9% respondent feel like they don’t need any kind of money planning , and 24.4%
INTERPRETATION-
Based on the data collected it is found that 48.6% respondent are comfortable to pay from RS.
0-500, 24.3% respondent are comfortable to pay RS. 500-1000, 10% respondent are
comfortable to pay RS.1000-1500, 12.9% respondent are comfortable to pay RS. 1500-2000,
and 4.3% respondent are comfortable to pay RS. 2000-5000 for a personalized financial
planning.
HOW
COMFORTABLE Count of Ratio
ARE YOU USING responses percentage
APPS(ON THE
SCALE OF 1 TO
5)
1 14 20%
2 17 24.3%
3 19 27.1%
4 6 8.6%
5 14 20%
Total 70 100%
INTERPRETATION-
Based on the data collected it is found the repondent respond on the scale of 1 to 5 where 20%
respondent are not at all comfortable , 24.3% respondent are little bit comfortable , 27.1%
respondent are somewhat comfartable , 8.6% respondent are comfortable and 20% respondent
NO 19 72.9%
Total 70 100%
INTERPRETATION-
From the above Pie chart it is found that 72.9 % respondent likely to use a money planning
app if it was free or really cheap and 27.1% respondent are not interested to use any money
NO 6 8.6%
MAYBE 27 38.6%
Total 70 100%
INTERPRETATION-
Based on the above data it is found that 52.9 % respondent belive that AI could be a
valuable tool for individual to achieve their financial goals , 38.6% respondent thinks that
AI might help individual to achieve their financial [Link] 8.6% respondent belive that it was
NO 19 27.1%
Total 70 100%
INTERPRETATION-
From the above data it is found that 72.9% respondent are willing to use AI powered financial
services if they are available and 27.1% respondent and not intrested to use any AI powered
financial services.
TRUST ON AI
GENERATED Count of Ratio
FINANCIAL responses percentage
ADVICE (ON
THE SCALE
OF 1 TO 5 )
1 20 28.6%
2 6 8.6%
3 30 42.9%
4 11 15.7%
5 3 4.3%
Total 70 100%
INTERPRETATION-
The above data shows that the 37.2% respondents who rated on the scale of ‘1’ to ‘2’ are not
trusting the AI generared financial advice , 42.9% are still unaware about it and 20%
INTERPRETATION-
Based on the above data 21.4% respondents prefer AI powered financial planning if it has
lower cost , 20% respondent prefer AI powered financial planning it because it provides faster
service , 17.1% respondents prefer it because it has 24/7 availablity, 14.3% respondents will
prefer it because it focuses on specific financial goals and 55.7% of respondents will prefer AI
powered financial planning if AI tool will fullfill all the above circumstances.
PRACTICAL ANALYSIS -
The image depicts the practical example that shows the potential of Artificial Intelligence in
There are several AI tools and chatbots available for personalized financial planning like-
1. Wally
3. Acrons
4. Stash
5. Cleo
6. Olivia
7. Albert
8. Open AI
9. Gemini
We are using , Open AI here which is popularly known as chatgpt , the reason behind using
chatgpt is it’s a popular and trending Ai tool in current time. Chat gpt is easy to use.
Explanation –
Hey AI, act as an financial planner and make personalized financial plan for me , if my monthly
Response –
AI started with explaining what is meant by financial planning and what circumstances are
‘Creating a personalized financial plan involves understanding your income, expenses, financial
goals, risk tolerance, and investment preferences. Based on the information you've provided,
with a monthly income of INR 100,000 and expenses of INR 40,000, you have a monthly surplus
of INR 60,000.’
After that it has given me action plan for financial planning , it has divided my remaining
1. Contingency fund
It describes that I have to save contingency funds for 3 to 6 months , with monthly expenses of
INR 40,000, aim for an emergency fund of INR 120,000 to INR 240,000. Allocate INR 20,000
from your monthly surplus to a high-yield savings account until this goal is met.
2. Debt repayment
It describes that pay off high interest debts particularly with high interest rates (e.g., credit card
debt), allocate a portion of the surplus towards paying it off more quickly. Let's allocate INR
It promotes to invest for wealth generation over long term , it suggested three plans –
Debt Investments: Allocate INR 5,000 towards debt instruments like bonds or debt mutual
account like the Public Provident Fund (PPF) or National Pension System (NPS), allocating
4. Insurance
It suggests to by insurance plan to protect against unforeseen event, ensure you have adequate
health insurance and consider a term life insurance policy. The premium will depend on
various factors but aim to allocate INR 5,000 towards this. Adjust according to actual premium
costs
It describes to save some money for short term and long-term goals , if we have specific goals
(e.g., buying a home, education), allocate the remaining surplus towards these. In this plan,
• Budgeting: Regularly review and adjust your budget to optimize savings and expenses.
• Investment Review: Annually review your investment portfolio to rebalance and adjust
Opinion given by AI –
This plan is a starting point. Adjustments may be necessary based on your specific financial
situation, goals, and changes in income or expenses. Consulting with a financial advisor can
According to the above study and analysis done , it is found that hypothesis H1
FINDINGS
Finding based on survey -
1. The study focused on individuals aged 17 to 52, with a significant portion being teenagers.
2. Awareness of financial planning services stands at 82.9%, indicating a high level of familiarity
among respondents.
3. A majority, 80%, acknowledge the need for financial planning, while 20% do not see its
importance.
5. Perceived barriers include confusion about financial planning (46.7%), a belief in its
6. Payment willingness for personalized financial planning varies, with 48.6% comfortable
paying up to RS. 500, and smaller proportions willing to pay more, up to RS. 5000.
7. Comfort with financial planning shows a wide spectrum, from not at all comfortable (20%) to
8. Interest in using a money planning app is high if it is free or low-cost, with 72.9% expressing
9. Opinions on AI in financial planning are generally positive, with 52.9% seeing its value;
10. A significant 72.9% show willingness to engage with AI-powered financial services, in
11. Trust in AI-generated financial advice is mixed, with a noteworthy 20% ready to trust it, despite
12. Key preferences for AI-powered financial planning include its lower cost (21.4%), faster
service (20%), 24/7 availability (17.1%), and focus on specific goals (14.3%), with a majority
1. Public awareness of personalized financial planning is low, with only 10-15% understanding its
2. The primary educational challenge is changing the entrenched belief that financial planning
is limited to traditional, perceived safe investments like Fixed Deposits. There's also a
reluctance to explore other investments due to perceived complexity and the assumption that
3. The costs associated with personalized financial planning vary significantly, starting at INR
5000, influenced by individual needs and the scope of services required. This variability
financial planning.
5. AI enhances market analysis and investment insights but cannot match the detailed judgment
6. AI broadens access to investment information but lacks the personalized guidance and expert
7. AI offers potential benefits in tailoring financial advice and enhancing task efficiency.
Nonetheless, concerns about the loss of personal interaction, data security, and possible
8. AI is poised to significantly influence the future of financial planning by facilitating quick access
9. Ethical AI in financial planning necessitates data privacy, transparency, bias mitigation, and
SUGGESTIONS AND
RECOMMENDATION
Suggestions:
1. Enhance Awareness Through Digital Campaigns: Given the higher awareness among
teenagers, leverage social media and online platforms to run educational campaigns about the
2. Subsidize Financial Planning Services for Awareness: To address cost barriers, suggest
that financial institutions or governments could offer subsidized or free initial financial
providers could offer free demos of AI-driven financial planning tools, allowing potential
Recommendations:
1. Expand Research Demographics: Future studies should aim to include a more diverse
2. Develop AI Literacy Programs: Given the mixed perceptions of AI's accuracy, recommend
the development of programs aimed at increasing AI literacy among the public. This could help
in setting realistic expectations and increasing trust in AI-driven financial planning services.
AI in financial planning services. This analysis should compare the operational costs against
traditional methods, considering both the potential reduction in service costs and the
financial planning firms regularly update their AI algorithms with the latest market data and
financial planning strategies. This will help in maintaining the reliability and effectiveness
of AI-driven advice.
CHAPTER – 8
This research was conducted with the objectives of measuring public awareness regarding
planning, and assessing the potential of AI with reference to financial planning. The findings
indicate that:
1. Public Awareness: There is a noticeable difference in awareness levels, with teenagers showing
greater awareness about financial planning and Artificial Intelligence compared to adults. This
directly addresses our first objective, highlighting a demographic disparity in financial literacy
2. Cost Obstacles: The research reveals a significant gap between the willingness to pay for
personalized financial plans, with individuals willing to spend up to INR 1,000, and the actual
starting costs of such plans from professional planners, which begin at INR 5,000. This finding
underlines the cost barriers that exist in accessing personalized financial planning services,
3. Potential of AI: Lastly, our study suggests that while there is optimism about the role of AI
in making personalized financial planning more accessible and potentially overcoming cost
barriers, there are concerns about its accuracy and reliability. This mixed perception directly
relates to our third objective of assessing AI's potential in this field. Although AI shows
promise in developing financial plans, the caution around its current limitations indicates the
In conclusion, our research offers valuable insights into the public's perception and the practical
accessible financial planning services and highlights the emerging role of AI as a potential
solution, although with acknowledged limitations that need addressing. Future efforts should
focus on enhancing AI's accuracy and reliability in financial planning to fully leverage its
1. Sample Size and Geographic Limitation: The study was conducted with a small group of
70 participants, all from Nagpur city. This limitation means the results may not accurately
represent broader or different demographic groups' views and experiences outside this region.
2. Demographic Diversity: The research might not fully capture the diversity of perspectives
on personalized financial planning due to its limited geographic scope. Varied insights from
wider demographic segments could enhance the understanding of public awareness and
acceptance.
3. Perceptions of AI's Role: Our findings on AI's potential in financial planning are based on
participant perceptions, which might not fully reflect the actual capabilities and limitations of
4. Evolving Technologies and Industry Practices: The rapidly changing nature of both
financial planning and AI technology suggests that our conclusions might become less
BIBLOGRAPHY
Reference article –
• [Link]
[Link]
Books –
Theofilatos
Websites -
• ChatGPT ([Link])
CHAPTER – 10
QUESTIONARIE
SURVEY QUESTIONS –
o YES
o NO
2. DO YOU FEEL LIKE YOU NEED A PLAN TO MANAGE YOUR MONEY NOW OR
LATER ?
o YES
o NO
o FINANCIAL ADVISOR
o APPS
o CREATED MYSELF
INVESTMENT PLANNING ?
o DON’T NEED IT
o CONFUSING
o SCARED OF COST
o 0-500
o 500-1000
o 1000-1500
o 1500-2000
o 2000-5000
6. HOW COMFTABLE ARE YOU USING APPS AND WEBSITES TO MANAGE
o YES
o NO
o YES
o NO
o MAYBE
o YES
o NO
o LOWER COST
o FASTER SERVICE
o 24/7 AVAILABLITY
1. In your experience, how aware are the general public about personalized financial
planning ?
2. What are the biggest challenges you face in educating the public about benefits of
3. What are the typical costs associated with personalized financial planning , how does
this cost vary depending on the complexity of the clients financial situation ?
4. What is the main reason why some people find personalized financial planning
unaffordable ?
5. What is your current understanding of Artificial intelligence and its role of financial
planning?
6. Do you think that AI could be used to provide personalized financial planning advice
to a wider audience ?
7. What are the potential benefits and drawbacks of using AI in financial planning ?
9. Are there any ethical concerns you have about the use of AI in financial planning ?