TASK 1: Write a press release to promote your own country as an international
tourist destination. (at least 250 words) (You can choose another country if it
interests you).
VIETNAM – From emerald rice terraces to vibrant street markets, Vietnam is quickly
becoming one of the most captivating destinations in Southeast Asia. A country of
contrasts, where ancient traditions blend seamlessly with dynamic modern life,
Vietnam invites international travelers to experience a journey that awakens all senses.
A Land of Natural Wonders and Cultural Depth
Stretching over 3,000 kilometers of coastline, Vietnam offers a diverse range of
landscapes – from the surreal limestone pillars of HaLong Bay to the golden beaches
of Da Nang and the misty highlands of Sapa. Each region holds its own story, shaped
by thousands of years of history and rich cultural heritage.
Visitors can explore the historic Imperial City of Hue, wander through the lantern-lit
streets of Hoi An Ancient Town (a UNESCO World Heritage Site), or dive into the
vibrant chaos of Ho Chi Minh City. Everywhere, the warmth and hospitality of the
Vietnamese people leave a lasting impression.
Experiences That Stay With You
Vietnam is also a feast for the senses. The cuisine is world-famous: steaming bowls of
pho, crispy banh xeo, fresh spring rolls, and strong Vietnamese iced coffee are just a
few highlights. Colorful festivals such as Tet (Lunar New Year), Hue Festival, and
Mid-Autumn Festival offer unique insights into Vietnamese culture and spiritual life.
Adventure-seekers can kayak through hidden caves in Ha Long Bay, motorbike along
the Hai Van Pass, or trek through hill tribe villages in the North. For those who crave
relaxation, luxury resorts along the coast provide the perfect escape.
Getting Here and Getting Involved
Vietnam is more accessible than ever with direct flights from major cities across Asia,
Europe, and beyond. Major international airports include Noi Bai (Hanoi), Tan Son
Nhat (Ho Chi Minh City), and Da Nang. E-visas are now available for many
nationalities, making travel simple and efficient.
Book Your Journey Today
To begin your adventure, visit the official Vietnam tourism website at
[Link] for travel guides, recommended itineraries, and exclusive deals.
Whether you're a history enthusiast, nature lover, foodie, or cultural explorer —
Vietnam has something unforgettable waiting for you.
Vietnam: More Than a Destination – It’s an Experience.
TASK 3: Write a review for a travel trade webzine (at least 250 words).
Springtime in Paris: A Romantic Season of Rebirth
There’s no season more magical in Paris than spring. From late March to May, the
French capital awakens with color, fragrance, and life. Known as the “City of Light,”
Paris becomes even more luminous during this time, offering a perfect blend of
natural beauty, artistic charm, and cultural vibrancy that enchants every traveler.
Paris in Bloom
As cherry blossoms and magnolias bloom in parks across the city, Paris transforms
into a floral wonderland. The Jardin des Tuileries, Jardin du Luxembourg, and Parc de
Sceaux are popular spots where locals and visitors alike enjoy picnics under blooming
trees. The mild weather – with temperatures averaging between 12°C to 20°C – makes
outdoor exploration both pleasant and refreshing.
Romance and Culture in the Air
Spring in Paris isn’t just about nature; it’s also a season of art and celebration. The city
hosts events like the Printemps du Cinéma (Spring Film Festival) and Nuit des
Musées (Night of Museums), where entry to major museums is free. Street musicians
fill the air with music near Montmartre and along the Seine, and cafés spill out onto
sidewalks, perfect for people-watching with a cup of espresso or a fresh croissant.
Geography, Climate, and Transport
Paris is located in northern France, easily accessible by air via Charles de Gaulle
Airport or by train from across Europe. Its compact size and excellent metro system
make transportation easy, but spring is also ideal for exploring the city on foot or by
bike. Rent a Vélib’ bicycle and cruise past the Eiffel Tower, Notre-Dame Cathedral, or
the scenic banks of the Seine.
Why Visit Paris in Spring?
Spring offers the best of Paris – comfortable weather, blooming gardens, lively events,
and a romantic atmosphere that feels straight out of a movie. Whether you’re visiting
for the first time or returning for another taste of Parisian magic, spring is the season
to fall in love with the city all over again.
Task 2: Choose a low-cost airline to research for details and write an article for an
airline industry stating some problems of passengers with the service and offering
advice on how to deal with these problems (at least 300 words).
Bamboo Airways: A Promising Low-Cost Carrier with Room for Improvement
As one of Vietnam’s newest airlines, Bamboo Airways has positioned itself as a
hybrid carrier, offering competitive prices while aiming for full-service quality. Since
its debut in 2019, the airline has rapidly expanded its domestic and international
routes, gaining popularity among travelers seeking affordable and comfortable flights.
However, despite its growth, many passengers have reported recurring service issues
that merit attention from the airline industry.
Common Passenger Complaints
One of the most frequent problems is flight delays and rescheduling, which often
occur without timely notification. Many travelers have reported frustration due to
last-minute changes and a lack of clear communication from the airline. This can be
particularly stressful for passengers with connecting flights or time-sensitive plans.
Another concern is customer service inconsistency. While some staff are praised for
their friendliness, others have been described as unresponsive or lacking in English
proficiency, especially when assisting international passengers. Additionally, limited
online support—such as slow responses to emails and difficulty contacting
hotlines—has further complicated customer experience.
Finally, passengers have also raised issues about baggage handling, including unclear
policies on hand luggage allowances and occasional mishandling of checked bags.
Advice and Recommendations
To improve passenger satisfaction, Bamboo Airways should invest in better real-time
communication systems via SMS, email, and app notifications to inform customers
promptly of any schedule changes. Improving staff training—especially in English
and problem-solving skills—will also help ensure consistent, high-quality service
across all routes.
Additionally, enhancing the online support experience, such as chatbots or 24/7
customer service channels, can greatly reduce customer frustration. Lastly, clearer
baggage policy explanations at booking and check-in can help avoid confusion and
disputes at the airport.
Bamboo Airways has great potential to become a regional leader. Addressing these
key service issues will not only strengthen its reputation but also ensure long-term
loyalty from both domestic and international travelers.
