700 Garlington Rd.
Greenville SC 29615 PH:888-820-6618
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Address: 5380 Peachtree Industrial Blvd. STE 210 Norcross GA 30071
Certified Computer Hardware Repair Technician Course Details
with a Concentration in Desktop, Laptop and Work Station Hardware Repair plus Virus Removal and Printer Maintenance.
Certificate Title:
Computer Hardware Repair Technician
with a Concentration in Desktop, Laptop and Work Station
Hardware Repair plus Virus Removal and Printer Maintenance.
Total Hours: 40 Hours Students per class: Max of 8 Students
Instructor: Michelle Cox
Days: Varies, Check our schedule online Hours Per Day: Varies, Check our schedule online Lunch: Varies
Prerequisites: None; This course is built for beginners only
Course Description
This course syllabus is designed to assure students high academic success. The Computer Hardware Repair course is a
hands-on immersive development training for Beginners looking to transition into the Information Technology (IT)
Field. CompTIA+ Textbook valued at $175 and a 60-hour video course valued at $200 will be provided to make home.
Tools and equipment are provided for training and tool are on sale in class for purchase. We had requests to remove
tools included to take home to lower the course price and that’s what we have done. The full tool kit to start your
business is $300 but is optional to buy from us or all the vendors we provide and buy our items from.
The Computer Hardware Repair course is a hands-on immersive development training for Beginners which teaches
Workstations; Desktops, Laptops; Server, Gaming PCs, All-In-One Repair and Printer Maintenance. The instructor gives
you attainable goals and tools to ensure your success as a Computer Technician in the Information Technology Field.
Trainer Bio/Certifications:
Michelle Cox: Bio - Experience: CompTIA A+ Certification: HP OEM Commercial Workstations, Desktops and Laptops
Certification; Lenovo Desktop, Laptop, and Server Certification; Dell OEM Desktop, Laptop Certification; Xerox Printer
Repair Certification; Lexmark Printer Repair Certification. In-Home Computer Repair Business Owner; 19 years Field
Support Specialist; Corporate IT Training Specialist and Technical Writer for multiple corporate accounts developing
Field Support Technicians.
Read full bio: [Link]
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Support after Training
• 3 Months FREE membership to [Link], $3.99 a month after (Normally $25 a month)
• 24 hour 888# and chat line for help
• Direct contact with the trainer for personalized help anytime, no limit
• Job Placement Assistance for IT Employment
EVALUATION CRITERIA:
Pre-Test given at the course beginning. This course is made for beginners, so we don’t expect you to have any
computer knowledge upon arrival. We give the tests so you can see how much information you gain from the course.
It is profound the volume of information you will leave with.
Course Objectives:
Upon successful completion of this course participants will be able to: Diagnose, and Repair Workstations; Desktops
(PCs), Laptops and Servers. The Student will be able to identify the nomenclature and know the terminology to
become successful in the Computer/IT industry. Students will learn Printer Theory and Maintenance and gain the
ability to service Commercial Printers encountered in the IT Industry. Students will have the ability to study for the
CompTIA A+ Certification, which is the industry standard for IT Computer Repair Technicians. The Student will be
ready to work in the IT Field and/or start a home base business repairing IT equipment.
RECOMMENDED TEXTBOOKS AND WEBSITES:
Students will receive the Textbooks as part of this course: Mike Meyers CompTIA A+ All In One Study Guide Ten
Edition Premium Bundle.
METHODS OF TEACHING:
In order to accommodate varied learning styles this course will utilize various teaching methods. Possible methods
include lectures, demonstrations, handouts, objective sheets, information sheets, e-mail, immersive hands-on
instruction, Internet assignments, and/or multimedia presentations.
Devices covered in Training:
• All mix of brands:
o Workstations
o Desktops
o Laptops
o Servers
o Gaming PCs
o All-In-Ones
o Printer Repair & Maintenance
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Skillset you will learn, overview:
• Tool identification • How to replace batteries
• Industry Terms and Meanings, know how the • How to repair and diagnose multiple issues
Technician’s (Men & Women) talk! • How to provide regular maintenance
• Safety Procedures • Learn how to Recycle “broken parts”, Good for the
• Assembly and teardown of all items hands on from Environment and Good for your Pocket
day 1 • Proper Cleaning Techniques for Electronics
• Students will learn every inner component of each • Heat gun use when needed
electronic, where to buy and how to price for • Disaster Recover/ Water Damage Repair and Data
resale Retrieval
• How to replace screens • Virus removal
• How to replace broken internal components • Open and run your business, work with home
• How to replace housings customers and/or business customers
• How to replace soldered in parts • And so much more!
Course Breakdown
(there is more in class but we cannot detail out every step of our process to not give out our training secrets)
*Field Trip to 2 local places to learn about how to find parts and buy electronics.
• Introduction to • Customer Service
Computers/Workstations/Laptops/Servers • Setting Client Expectations
• Computer Nomenclature; Parts Identification • CompTIA A+ Certifications
• Computer Teardowns • OEM Certifications (HP, Dell & Lenovo)
• Intel Vs AMD • Computer Builds **Gaming Units
• Operating Systems (Windows, Linux, Unix, OS-X: • Server Teardowns
Macintosh) • Printer Theory & Maintenance
• Computer Diagnostics • Let’s talk about Computer Viruses
• Flashing the BIOS • Antivirus
• RAM & Memory Upgrades • Course Completion
• Laptop Teardowns • Books to Read and Websites
• DC Jacks/Repairs & Replacements
Business Information
Basic information for starting and maintaining your business will be provided but the focus of this course is to learn repair.
Taking our Business course is recommended in addition to this course if business is your primary goal.
Computer Hardware
Throughout this course, students will learn how to take raw materials such as hard drives, motherboards, memory modules
and different types of processing chips, and turn them into a working personal computer. Skills we focus on developing skills
include basic computer hardware repair, as well as the identification of computer components.
Troubleshooting Fundamentals
Computer troubleshooting or diagnostics is a step-by-step process through which students learn to determine why a broken
computer isn't responding. Our coursework is designed to provide you with the tools necessary to locate and resolve the
technical issues that are sometimes experienced in computer hardware.
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Computer Assembly
Courses in computer assembly include laboratory exercises and hands-on experiences in which students learn to both
assemble and troubleshoot computers. You will get to install hardware, various types of peripheral devices, software, and
configure and upgrade PCs. Other operating systems are also covered. In order to be successful in this course teaches
students the basic understanding of computers and how they operate.
Safety Issues
Maintaining both personal and workplace safety is essential when it comes to computer technology. As such, you may learn
about personal safety as it pertains to correct-tool usage and appropriate clothing and accessories. The handling of
hazardous materials, electrical safety components, and fire safety procedures might also be emphasized.
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