Question 1
Which 3 of these are among the details in transactions imported by
using the App transactions tab in QuickBooks Online?
Currency
Customer name
Bin location
Quantity
Bill of materials
Fee breakdowns
Custom fields
Question 2
A client messaged you saying that there might be something wrong
with the bank feed of their checking account.
What would be the first thing to do to see if the bank feed will refresh?
C)
C)
Select the Pencil icon on the Checking account tile and select Troubleshoot
Select the Pencil icon on the Checking account tile and select Contact
bank
Select the Update button in the Banking center
Select the Troubleshoot button from the Advanced tab of Account and
Settings
Question 3
Your client has asked how to set up a user in their QuickBooks Online
Plus company to give access to create invoices but not print checks.
What user type and setting should you choose when you add the
employee?
C)
C)
Custom limited vendors only
Standard limited invoicing only
Standard all access
Standard limited customers only
Question 4
When creating an invoice using automated sales tax, what is the
importance of the header's Location of sale field?
C) The address in that field determines the customer type
C) The address in that field determines which location column the
transaction will
show up in when running a Balance Sheet by Location report
C) The address in the field determines the amount of shipping to be added
to the
Invoice
C) The address in that field determines which sales tax should be applied
question 5
f you think sales tax isn't being calculated correctly, which 2 of these
;hould you verify?
That the correct tax category is selected
That the tax is being calculated on the customer's area code
That Location tracking is turned on
That a price rule is being applied
That the tax is being calculated on the correct address
Question 6
Why should the client sign up for QuickBooks Payments themselves and
not an accountant user?
C)
C)
An accountant user has no access to sign up for QuickBooks Payments
Setting up QuickBooks Payments constitutes a contract
Only the company owner is authorized to sign up for QuickBooks
Payments
There is a fee for the accountant user to sign up for QuickBooks Payments
Question 7
Where would your client navigate to view the status of a bill payment
that was paid using QuickBooks Bill Pay?
C)
Expenses center > Bills > Paid tab
+ New > Payment status
+ New > Pay bills > View online payment
Open bill payment > More > View online payment
Question 8
From QuickBooks Online, where can you search for apps by specialty or
business process?
C)
C)
Browse categories
Premium apps
Our featured collections
Business processes
Question 9
When you're using QuickBooks Online Accountant, where can you view
apps that are connected to a client's QuickBooks Online?
C)
C)
Apps > Client apps
Apps > Find apps
Apps > QuickBooks apps
Apps > Firm apps
Question 10
Which are 3 options for customizing invoices on the Design tab of the
Custom form styles tool?
a logo
n letterhead
Change font
Change orientation
Change invoice terms
Change color scheme
From here, how can you access and create custom fields in QuickBooks
Online?
C)
C)
Gear icon > Custom fields
+ New > Customers > Custom fields
Gear icon > Account and Settings > Advanced > Customize
+ New > Account and Settings > Custom fields
Question 12
Which of these are customizable labels that clients can assign to
transactions of their choice?
C)
Tags
Pins
Groups
Points
Question 13
If you want to group together multiple payments into one deposit, what
account should be used when receiving a payment?
C)
C)
Undeposited Funds/Payments to deposit
Uncategorized Funds/Funds to deposit
Uncategorized Asset/Funds to categorize
Checking/Savings
Copyfish
Question 14
A client has created an estimate in QuickBooks Online Plus. They've
selected Copy to purchase order. Why might a certain product/service
item from the estimate not appear on that purchase order?
C) The estimate hasn't been turned into an invoice yet
C) Estimates are n on-posting
C) Purchase orders are n on-posting
C) The product/service item doesn't have "l purchase this product/service
from a
vendor" checked
C) The estimate is dated in the future, and the purchase order is dated
today
Question 15
What should you do to streamline the purchasing process once the
customer approves an estimate?
C)
C)
Create invoice from the estimate
Create a price rule from the estimate
Create purchase order from the estimate
Create invoice from purchase order
Question 16
How would you create a new estimate in QuickBooks Online?
C)
C)
+ New > Estimate
Sales > Overview > Shortcuts > New Estimate
Sales > Customers > New Customer > Turn the Estimate slider on
Sales > Invoices > Create invoice dropdown > Create estimate
Question 1
What's the main benefit of ProAdvisor Preferred Pricing?
C)
r clients and firm can get custom-made training on QuickBooks Online
r clients can get access to the Find-a-ProAdvisor directory
Your clients and firm can get exclusive discounts on certain QuickBooks
subscriptions
Your firm can get double points for every QuickBooks Online Certification
Question 2
is a platform that you and your clients can use to build the perfect
solution, by
The QuickBooks Online (1)
adding (2)
that bring additional functionality.
Which words complete the above statement?
1. database; 2. apps
1. ecosystem; 2. databases
1. ecosystem; 2. apps
1. cloud; 2. Tools
Question 3
There are 5 QuickBooks Online subscription levels to suit various business
types.
Which is the lowest subscription level appropriate for a business that
needs budgeting capabilities?
O
Essentials
Plus
Ledger
Advanced
Simple start
Question 1
What 4 things can be done in the Wrap-up tab of Books review in
QuickBooks Online Accountant?
Cancel an existing QuickBooks Online client subscription
Prepare reports
Send report packages
Create a new QuickBooks Online client subscription
Create an additional to-do checklist
CIOse the books
Invite new users to a QuickBooks Online company
Move an existing QuickBooks Online client subscription to your firm
ChatGPT
ChatGPT
Question 2
What 2 tasks can be performed from the Setup tab in the client's Books
review?
Identify any transactions that do not have payees
Identify any accounts that have had no activity in the last 90+ days
Look for any accounts that might have unusual balances
Check to see which accounts have been reconciled
Review any outstanding transactions 90 days or over
Identify disconnected bank feeds
Question 3
What are 3 of the stages in Books review?
Not started
Transact"
Ion review
ank reconciliation
Categorization review
Account reconciliation
Final review
Team review
Question 4
What statement is true about the Additional Items in Books review?
O They can only be used at year end
C) Additional Items can be exported from one company and imported into
another company
C) You can create a checklist of any tasks you want, along with hyperlinks,
if
available
C) They can be added to the Final review tab only
Question 5
Where would you go to review your client's expense account to see if
any transactions have been miscategorized?
C)
C)
Reclassify transactions from Accou ntant Tools
Voided/deleted transactions from Accountant Tools
Reclassify transactions from + New
Reclassify transactions from the Gear icon
Reclassify transactions in the Banking center
Question 6
As an accountant user, where can you access and begin reclassifying
transactions?
C)
C)
C)
Accountant Tools > Reclassify transactions
Accounting > Reclassify transactions
Account and Settings > Reclassify transactions
My accountant > Reclassify transactions
+ New > Reclassify transactions
Question 7
If you set a closing date with a password, can a client's office manager
with standard access make changes to transactions? If so, how would
you track any changes they make in the closed period?
C) No. Even if this user knows the password, they can't change
transactions on or
before the closing date. Only the accountant can track changes
C) Yes, but only if they know the password. Changes are flagged in the
Exceptions
to Closing Date report
C) Yes, they can make changes to transactions, even without the
password.
Changes are flagged in the Exceptions to Closing Date report
C) Yes, but only if they know the password. There's no way to track
changes
Question 8
Why might an Accountant user not see the Exceptions to Closing Date
report in a QuickBooks Online company?
C) The Audit Log is not enabled
C) The Accountant user does not have the required permissions to view
the report
C) A closing date has not been set in the company
C) The Exceptions to Closing Date report is not available in a Simple Start
Subscription
Question 9
Denise would like for all of her leads to save their notes in the Client
details screen.
Who would have access to these notes?
C) Full access team members
C) Custom access team members
C) Team members assigned to the client
O All team members
Question 10
Josie's client is rapidly growing and needs to upgrade their current
subscription level of QuickBooks Online.
If Josie pays for the subscription, what steps will she take from her
QuickBooks Online Accountant to upgrade her client?
Gear icon > Company settings > Advanced > Upgrade
Gear icon > Subscriptions and billing > Accountant-billed subscriptions >
Subscription actions > Upgrade
Gear icon > Company settings > Payments > Upgrade
Gear icon > Subscriptions and billing > Billing details > Edit
Gear icon > Subscriptions and billing > Client-billed subscriptions >
Subscription actions > Upgrade
Question 11
Which 3 of these can you do from the Team menu in QuickBooks Online
Accountant?
Track users' ProAdvisor certifications and their expiration dates
a new team member
Delete a team member
Send messages to team members
Change the lead accountant assigned to clients
Create tasks and projects for team members
Question 12
How can your client access Shared Documents in QuickBooks Online?
Via My accountant in the left-hand navigation
Via Accountant Tools
Via Accounting in the left-hand navigation
Via the Attachments area of the Gear icon
Question 13
Which 2 statements about creating a client request in QuickBooks
Online Accountant are true?
A document request appears in the client's QuickBooks Online company in
the
My Accountant menu
A document request can be sent to a non-QuickBooks Online client
The status of a document request cannot be updated
A document request notification can be sent via email by selecting Notify
client
A document request appears in the client's QuickBooks Online company in
the
Accounting menu
Question 1
What's the best way to set up a new QuickBooks Online subscription for a
client and add them to your firm?
C)
Get the client to sign up via the QuickBooks product page, then give you
access to the company file
Sign the client up via QuickBooks Online Accountant
Sign the client up from the QuickBooks product page and invite yourself
as an accountant user
Get the client to sign up via the QuickBooks product page, then invite you
as an accountant user
For each business function in the first column, what happens when you
choose an option from the Yes/No column?
(C) The recommended QuickBooks Online feature that delivers this
function is automatically marked as Yes in the QuickBooks Features
and Solutions tab
(C) The checklist starts automatically compiling a list of requirements and
features in an email to you and the client
C) The minimum QuickBooks Online subscription level that provides this
function is automatically recommended
C) The Client Profile tab automatically updates to include the
recommended QuickBooks Online feature and subscription level for this
function
Question 3
What 3 billing options can you offer clients when you sign them up to
QuickBooks Online through QuickBooks Online
Accountant?
Bundle discount
ProAdvisor discount
Pay As You Go
Revenue share
Smart billing
Direct discount
Question 2
What is the minimum QuickBooks Online subscription level for a client
who needs to manage inventory?
QuickBooks Online Advanced
QuickBooks Online Essentials
QuickBooks Online Plus
QuickBooks Online Simple Start
Starting from here, where should you go to do this in QuickBooks Online
Accountant?
Open the client's QuickBooks Online company and select Overview from
the left-hand navigation. In the Company Setup section,
select Add Payroll
Open the client's QuickBooks Online company and select Add Payroll from
Accountant Tools
Go to the Gear icon and select Subscriptions and billing, then find the
client and select Add Payroll from the Client actions dropdown
Select Billing and subscriptions from the dropdown in the Actions column,
then subscribe the client to QuickBooks Online Payroll
For each business function in the first column, what happens when you
choose an option from the Yes/No column?
(C) The recommended QuickBooks Online feature that delivers this
function is automatically marked as Yes in the QuickBooks Features
and Solutions tab
(C) The minimum QuickBooks Online subscription level that provides this
function is automatically recommended
(C) The Client Profile tab automatically updates to include the
recommended QuickBooks Online feature and subscription level for this
function
(C) The checklist starts automatically compiling a list of requirements and
features in an email to you and the client
Which Of these statements about QuickBooks Online Accountant and
QuickBooks Online are true? Select all that apply.
QuickBooks Online Accountant and QuickBooks Online are the same thing,
just with different interfaces
Accountants use QuickBooks Online Accountant solely to manage their
own
firm's books
QuickBooks Online Accountant is a portal to your clients' QuickBooks
Online
files
QuickBooks Online Accountant is a version of QuickBooks Online with
Accountant Tools available at the top of the screen
QuickBooks Online Accountant includes features that accountants can use
to
manage their own practice and books
Check answer
e Exactly rightl
You can use QuickBooks Online Accountant to access your clients'
QuickBooks Online companies
and to manage your own firm and bookkeeping.
