Oracle Retail Point-of-Service
…. Point-of-Sale Application
Presented By – Manish Jain
Overview
Introduction
House A/c
No Sale Option
Redeeming
Reprint Receipt
Manager
Options of Item Component
Ways of tendering a transaction
Introduction
Point of Sale – Location where transactions occur.
Oracle Retails point-of-service is an application designed to enable the
customer-centric retailers to perform their day-to-day transactions.
POS
Daily Operations Point-of-Service Administration Clock In/Out Service Alert Training
House A/c
Instant Credit Card account issued by a retailer at the store.
Can be used as a tendering option.
House A/c
Reference
Inquiry Enrollment Temporary Pass Number Payment
Inquiry
Inquiry Option
Displays information on existing house account.
Shows the current balance and credit limit of account with other details.
Displayed information can be printed by Print option.
Enrollment
Opens a new House Account.
Can be opened by Tender Function or by House A/c option.
Enter the Sales Associate’s ID and swipe Credit Card.
Enter Customer details.
If authorization fails, then Instant Credit Card Error is shown.
Temporary Pass Option
A form of tender that is printed when customer doesn’t have their house
account card with them.
A printed receipt with the house account number on it.
Select the option and enter Social Security Number.
Reference Number Inquiry
A number issued when a house account request does not get approved
immediately.
Approval status can be checked using reference number.
Status can be (i) Approved (ii) Declined
(iii) Reference Number not found
(iv) System Offline
Payment Option
Use to make a payment for a House Account.
Account can be searched by House Account Number or by Customer
Information.
Tendering can be done by various options in Tender Screen.
No Sale Option
Use to open the cash drawer for non-financial transactions.
Ex. For making change to a customer.
Select the appropriate reason code from the list to complete no sale.
Redeem
Redeeming a Gift Card
Swap or enter the gift card number and enter the customer information in
capture Customer Information screen.
Select the Redeem Refund options among (i) Cash (ii) Check (iii) Credit.
If the Gift Card has NIL balance then it will be an invalid redeem.
Redeeming a Gift Certificate
Enter the certificate amount and store number where it was issued.
Enter the certificate number and select the discount policy.
Provide the customer information and Select the refund option.
Redeeming a Store Credit
Enter the amount of Store Credit to be redeemed and the Store Credit Number.
Enter the Customer Information and select the Redeem Refund Option.
Reprint Receipt
Reprint Last Transaction
Prints the receipt of latest completed transaction.
Select the receipt type from (i) Gift Receipt (ii) Original (iii)
Vat Receipt
Gift Receipt can be printed for selected items from the
transaction.
Reprinting on basis of Transaction number.
Enter the transaction number for which reprint is required.
Manager Options
Manager Option screen enables the information about a register.
Can be used to check the status of register, device or a till.
Manager Options
Reports System Status Register Status Till Status
Reports
Helps to track statistics for a till,
register, stores and orders on a
daily basis.
System Status
Helps to view the status of the
devices which are online/offline.
Register Status
Shows the status of the register
and its corresponding till’s
status.
Till Status
Shows the list of all the tills that
has been opened in the current
register on the current business
day.
Options of Item Component
Function that apply at item level are performed in Item Option
Screen.
Item
Inquiry Gift Registry
Quantity Tax
Sales Assoc. Serial Number
Services Send
Gift Receipt Components
Alterations
Inquiry Option
Price Option
Provides options to view Item details, Value of Gift Code, Advance Search.
Details of a specific item can be view by providing item code.
Actual amount associated with a Gift Code can be viewed by specifying gift code.
Advance search can be filtered by Item Number, Description or Department.
Details of resulted Item can be viewed or it can be added to the Sell item list.
Gift Card Option
Balance amount in Gift Card can be viewed.
Result can be printed or simply viewed.
Gift Code Option
Actual amount associated with a specific code can be viewed by specifying the Gift
Code.
Quantity Option
Quantity of a selected item can be changed using this option.
Minimum one item must be selected in Sell Item screen to enable this option.
Serial Number Option
Serial Number can be modified using this Option.
Enable only if item contains serial number.
Gift Receipt Option
Prints a gift receipt for selected item.
Doesn’t contain the price of item.
Person receiving the gift can use the gift receipt for exchange or return.
Tax Option
Enables to add or remove a tax on a item by using On/Off option.
Provides options to Override the Tax Amount or to Override Tax
Percentage.
Gift Registry Option
List of items that a registrant wishes to receive as a gift.
Select the items from Sell Item screen and enter the gift registry
number.
A gift receipt is printed for the associated times.
Component Option
Components comprised in a kit can be viewed.
Provides options to :
Price Override
Price of the selected time can be changed.
Need to select the reason code.
Discount Amount
Discount amount can be specified on selected item.
Need to select the reason code.
Discount Percentage
Discount can be specified in percentage.
Tax
Serial Number
Services Option
Services and other Non-Merchandise items can be associated with the items
using this option.
Services can be added by either entering item number of the service or by
using Service option in Item Component.
Alterations Option
Enables to store the instructions for altering a garment.
Needs to link a customer with the transaction.
Send Option
Shipment address can be associated with the transaction or a item.
Provide shipping address and billing address.
Select the Mode of Sending.
Tendering
Cash Store Credit
Check Mall Certificate
Credit/Debit Purchase Order
Gift Card Money Order
Gift Certificate Foreign Currency
Traveler’s Check Instant Credit
Coupon
Tendering with Cash
Enter the Amount and Choose
Cash Option.
If Tender Amount > Balance
Due, Issue Change screen is
displayed.
If Tender Amount < Balance
Due, Tender Screen is
displayed.
If amount is equal then cash
tender is complete.
PAT requirements is checked.
Tendering with Check
Enter the Tender amount and select Check option.
Select the Id Type and enter the required details.
Scan the check or enter the MICR Number.
Enter the check number.
One of the below action is taken after authorization.
Approved
Soft Declined
Positive ID
Declined
Offline
Referred
Time-Out
Tendering with Debit/Credit Card
Swap or Enter the card number.
If using Debit Card, enter the PIN
Number.
If using Credit Card, capture the
Customer’s Signature.
Further action is taken after card
is authorized.
Tendering with Gift Card
Swap or Enter 13 Digit Card number.
Card authorization process starts.
If Card Amount > Balance Due, remaining balance is showed on
Customer’s receipt.
If Card Amount < Balance Due, the Tender Screen is displayed.
Tendering with Gift Certificate
Enter the store Number where Certificate was issued.
Swap or Enter Certificate number.
If Amount > Balance Due, then Issue Change Screen is displayed.
Tendering with Traveler’s Check
Enter total number of check’s.
If Check Amount > Balance Due, then Issue Change Screen is displayed.
PAT requirements is checked.
Tendering with Coupon
Over tendering is not allowed in non-store coupons.
Enter the store Number where Certificate was issued.
Swap or Enter Certificate number.
If Amount > Balance Due, then Issue Change Screen is displayed.
Tendering with Store Credit
Enter Customer Name and ID details.
Enter the store credit number.
If Store Credit > Balance Due, then Issue Change Screen is displayed.
Tendering with Mall Certificate
Select tendering option (i) MGC as Check (ii) MGC as PO
If Certificate Amount > Balance Due, then Issue Change Screen is
displayed.
Tendering with Purchase Order
Select the Agency Name from the list.
If Name is not listed, enter new Agency/Business name from Other Option.
Enter last 5 digits of Purchase Order number.
Tendering with Money Orders
Money orders issued by Banks or Financial Institutions can be used for
tendering.
If Tendering amount meets the requirements for PAT Compliance, then
enter the details in PAT customer information screen.
Tendering with Foreign Currency
Select the Foreign Currency
option and Currency type.
Enter the amount and select the
tender option.
If Amount < Balance Due then
POS calculates the difference in
base currency and returns to
Tender option screen.
If Amount > Balance Due then
Issue Change screen is shown to
issue change in base currency.
PAT requirements is checked.
Thank You !
