ELECTRONIC-COMMERCE
(E-commerce)
Topics
What is E-commerce ?
Types of E-commerce .
E-commerce features .
Advantages of E-commerce .
Benefits of E-commerce .
Disadvantages of E-
commerce .
Challenges of E-commerce .
Why to use E-commerce ?
E-commerce in India .
Conclusion .
What is E-commerce?
E-commerce is business that takes place
electronically , generally over the internet .
Example:- Flipkart , Snapdeal , Amazon ,
eBay
Types of E-commerce
• Business-to-Consumer (B2C) : Businesses sell
directly to consumers (e.g.,Amazon)
• Business-to-Business (B2B) : Businesses sell to other
Businesses (e.g.,Alibaba)
• Consumers-to-Consumer (C2C) : Consumers sell to
other Consumers(e.g.,eBay)
• Consumers-to-Business (C2B) : Consumers sell to
Businesses(e.g.,freelance platforms)
• Business-to-Employee (B2E) : Businesses sell to their
Employees(e.g.,Intranet)
E-Commerce Features
1. Global Reach– The technology reaches across
national boundaries , around earth
2. Richness – Supports video , audio , and text
messages
3. Interactivity – The technology works through
interaction with the user
4. Information Density – Vast increases in information
density and the total amount and quality of
information available to all market participants
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Advantages of E-
• commerce
Faster buying / selling procedure , as well as easy to find
products .
• Buying / selling 24/7
• More reach to customers , there is no geographic
limitations .
• Low operational costs
• Customers can easily select products from different
providers without moving around physically .
• No checkout queues
• You can shop anywhere in the world
• Wide selection to cater for all consumers
Benefits of E-commerce
For Businesses For Consumers
: Increased reach - Sell to customers around :Convenience – Shop from anywhere , anytime .
the world .
:Wider selection – Access to a wider range of
products .
:Competitive pricing – Compare prices easily .
:Lower costs – Reduced overhead costs . :Personalized experiences – Recommendations
:Improved customer service – 24/7 online based on
support. browsing history .
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Disadvantages of E-commerce
• There is no guarantee of product quality .
• Mechanical failures can cause unpredictable effects on the total processes .
• Unable to examine products personally .
• Not everyone is connected to the internet .
• There is the possibility of credit card number theft .
• Delay in delivery of goods .
• Anyone can set up an Ecommerce website .
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Challenges of E – commerce
Security concerns : Protecting customer
data and preventing fraud .
Technical issues : Website and payment
system reliability .
Logistics and delivery : Ensuring timely and
accurate delivery .
Trust and reputation : Building trust with
customers .
Why to use E – commerce ?
• Low entry cost
• Reduces transaction costs
• Access to the global market
• Secure market share
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E – commerce in India
o Growing of E-commerce in India
• Increasing internet penetration
• Growing smartphone usage
• Changing consumers behavior
o How big is E-commerce in
India ?
India’s E-commerce platforms
achieved a significant
milestone , hitting a GMV
(Gross merchandise value ) of
US$ 60 billion in year 2023 ,
marking a 22% increase from
the previous year .
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Conclusion
• E- commerce is a rapidly growing industry with
significant benefits for businesses and consumers .
• It is important to be aware of the challenges and
risks associated with e-commerce .
• As technology continues to evolve , e-commerce will
play an even more important role in the global
economy .
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Presented by students of 11TH D
Trisha Despande
Vanshika Bijewar
Thank you Vantika Shahu
Varun Nair
Vishvesh Luley
Wadinee Patel
Yogesh Meshram
Yukta Vaidya
