Qinisekisa i-akhawunti yakho yombungazi oyiphrofeshinali nemininingwane yebhizinisi

Uma ubungaza noma usiza ngokubungaza ku-Airbnb, ungase ucelwe ukuba unikeze imininingwane efana negama lakho elisemthethweni, usuku lokuzalwa, noma i-ID kahulumeni ukuze iqinisekiswe. Ababungazi bebhizinisi bangase futhi bacelwe ukuba banikeze imininingwane mayelana nebhizinisi labo nabantu abafanele. Funda kabanzi ngendlela yokunquma ukuthi ungumbungazi oyiphrofeshinali noma umuntu ngamunye.

Ukuqoqa imininingwane ethile yebhizinisi kuyadingeka ngokomthetho njengengxenye yenqubo ebizwa ngokuthi yi-Know Your Customer (KYC). Uma kukhona okungalungile, izimvume ze-akhawunti yakho zingase zilinganiselwe, futhi ungase ungakwazi ukuthola ukukhokhelwa. Uma imininingwane idingeka ku-akhawunti yakho, uzothola i-imeyili nezaziso ezingaphakathi kwe-app ezineziqondiso zendlela yokunikeza okudingekayo.

Kwezinye izifunda, umthetho kudingeka ukuthi ubonise imininingwane ethile yebhizinisi kunoma iyiphi indlu ebungazwa yibhizinisi. Uma imininingwane yebhizinisi oyinikezayo isiqinisekisiwe, indlu yakho ingashicilelwa. 

Ukuze uthole imininingwane eyengeziwe mayelana nendlela esisebenzisa futhi sivikele ngayo imininingwane owabelana ngayo nathi, hlola Inqubomgomo yethu Yobumfihlo futhi ufunde kabanzi mayelana nokwethembana nokuphepha e-Airbnb.

Okushiwo ukuthi umbungazi uqinisekisiwe ukuthi ungubani

Umbungazi uthi “Umazisi uqinisekisiwe,” noma unebheji lokuqinisekisa umazisi, kusho kuphela ukuthi unikeze imininingwane eqinisekisiwe. Kwezinye izimo, lesi simo sihlobene nemininingwane yebhizinisi eqinisekisiwe. Le nqubo inezivikelo kodwa ayisona isiqinisekiso sokuthi bayilokho abathi bayikho.

Uma siqinisekisa i-akhawunti yakho nemininingwane yebhizinisi

Uzotshelwa ukuba ufake imininingwane edingekayo ye-KYC lapho usetha i-akhawunti entsha yombungazi. Ezifundazweni lapho ukubonisa imininingwane yebhizinisi ezindlini kudingeka khona, singakucela ukuthi unikeze imininingwane eyengeziwe yebhizinisi lapho ufaka indlu njengombungazi webhizinisi.

Kwenzekani uma unganikezi imininingwane yakho

Ungase ungakwazi ukwamukela ukubhukha noma ukukhokhelwa kunoma yimiphi imisebenzi yokubungaza uma ungazange unikeze imininingwane edingekayo.

Uma ucelwa ukuba unikeze imininingwane eyengeziwe yebhizinisi lapho usungula indlu, kuzodingeka uqedele lesi sinyathelo ngaphambi kokuba indlu yakho ishicilelwe.

Yimiphi imininingwane yebhizinisi okungase kudingeke iqinisekiswe futhi iboniswe ezindlini

Ezifundazweni lapho umthetho udinga ukwenza kanjalo, sizokucela ukuthi unikeze imininingwane ngebhizinisi lakho ehlanganisa:

• Imininingwane yokubhaliswa kwebhizinisi (uma ikhona): Lokhu kuhlanganisa izwe lapho ibhizinisi lakho libhaliswe khona, uhlu lokubhalisa, nenombolo yakho yokubhaliswa kwebhizinisi. Funda kabanzi mayelana nokuthola imininingwane yakho yokubhaliswa kwebhizinisi. 
• Igama lebhizinisi elisemthethweni: Uma ibhizinisi lakho libhalisiwe, leli kufanele kube igama elifanayo elivela ekubhaliseni kwakho ibhizinisi.
• Ikheli lebhizinisi: Amabhizinisi abhalisiwe kufanele asebenzise ikheli elivela kumarekhodi omphakathi. Amabhizinisi angabhalisiwe kufanele asebenzise ikheli elifanayo nama-invoyisi namadokhumenti entela, angase afane nekheli lakho lasekhaya.
• Inombolo yocingo nekheli le-imeyili: Kuzodingeka uqinisekise inombolo yakho yocingo yebhizinisi nekheli le-imeyili usebenzisa ikhodi yesikhathi esisodwa ngayinye.
• Ungase futhi ucelwe ukuba uqinisekise ukuthi ungubani.

Uma noma yimiphi imininingwane yebhizinisi lakho ishintsha esikhathini esizayo, noma uma ufuna ukubonisa igama lebhizinisi olithandayo ngaphezu kwegama lebhizinisi lakho elisemthethweni, uzokwazi ukuhlela imininingwane yebhizinisi lakho.

Qinisekisa imininingwane yebhizinisi lakho

Sizokutshela ezinsukwini ezimbalwa uma imininingwane yakho yebhizinisi isiqinisekisiwe noma uma kuneminye imininingwane esiyidingayo.

Lapho sibonisa khona imininingwane yebhizinisi lakho

Ezifundazweni lapho umthetho udinga khona ukubonisa imininingwane yebhizinisi, iphrofayili yakho yoMbungazi namakhasi endlu kuzohlanganisa ilinki Yokubonisa imininingwane yebhizinisi. Lapho uchofoza noma uthepha, imininingwane yebhizinisi lakho izoboniswa.

Yiluphi ulwazi oludingekayo ku-Know Your Customer (KYC)

Situsa ukuthi ubuyekeze uhlu olungezansi ngaphambi kokuqalisa ukukusiza uqonde kangcono ukuthi yimiphi imininingwane edingekayo nokuthi ungayifaka kanjani ngokunembile:

• Imininingwane yakho: Imininingwane yomuntu osebenzisa i-akhawunti egameni lebhizinisi
• Ibhizinisi lakho: Lihlanganisa abanikazi abangamaphrofeshinali kanye nabalingani
• Abanikazi abazuzisayo: Noma ubani ongumnikazi noma olawula u-25% noma ngaphezulu webhizinisi ngokuqondile noma ngokungaqondile
• Abaphathi be-akhawunti: Noma ubani omunye ongena ku-akhawunti yombungazi

Kudingeka futhi sibone ukuthi wena, noma yimuphi umnikazi(abanikazi) webhizinisi ozuzisayo, noma omunye umuntu obhekene nokulawula, ukuphatha noma ukuqondisa ibhizinisi (uma kungekho abanikazi abazuzisayo) unguMuntu Ovezwe Ngezombusazwe (PEP) noma uyisihlobo noma umlingani oseduze we-PEP. Singathintana nawe ukuze sikucele ukuthi uqinisekise le mininingwane.

Qinisekisa ukuthi unayo le mininingwane etholakalayo ngaphambi kokuba uqalise.

Ungase futhi ube nezikhala zokuzikhethela zokunikeza:

• Usuku ibhizinisi elasungulwa ngalo noma lafakwa ngalo (akuphoqelekile)
• Ikheli lewebhusayithi (akuphoqiwe)

Izinyathelo zokuqinisekisa imininingwane yakho ye-KYC

1. Qalisa ukufaka imininingwane edingekayo ye-KYC

Khumbula: Ababungazi abanemininingwane esiyicelile yibo kuphela abazothola i-imeyili kanye nesaziso se-app.

Icebiso: Ungathola inqubekela-phambili yakho nesikhathi esilinganiselwe okuzothatha ukuqedela isigaba ngasinye kubha yokuqedela evela ngemva kwengxenye ngayinye engaphelele. Uma udinga isikhathi esengeziwe sokuqedela imininingwane edingekayo, ungakhetha okuthi Gcina bese uyaphuma nganoma yisiphi isikhathi ukuze ugcine inqubekela-phambili yakho.

2. Khetha incazelo ye-akhawunti yakho

Uzothola amathayili amaningana anezincazelo zohlobo lwebhizinisi ngalinye. Khetha inketho ehambisana kangcono nohlobo lwebhizinisi lakho, bese uchofoza noma uthephe Okulandelayo ukuze uqhubeke.

3. Faka imininingwane yakho

Faka imininingwane eceliwe engxenyeni ethi Qinisekisa imininingwane yakho.

• Le ngxenye ngeyemininingwane yomuntu ozoba nesibopho sokusebenzisa i-akhawunti yoMbungazi egameni lebhizinisi.
• Umuntu osebenzisa i-akhawunti kumelwe futhi aqinisekise ukuthi ugunyaziwe ukumenenja i-akhawunti ye-Airbnb egameni lebhizinisi. 
• Uma abantu abangaphezu koyedwa bezokwenza lokhu, kuzodingeka ukhethe umuntu oyedwa ukuze abe umuntu oyinhloko bese ufaka imininingwane yakhe. Omunye umuntu(abantu) kudingeka afakwe engxenyeni yabaphathi be-Akhawunti.

4. Faka imininingwane yebhizinisi lakho

Manje faka imininingwane mayelana nebhizinisi lakho engxenyeni ethi Faka imininingwane yebhizinisi lakho.

• Uma ibhizinisi lakho lingelenkampani engumzali, kudingeka ufake imininingwane yebhizinisi lakho (hhayi imininingwane yenkampani yomzali).
  
• Udinga kuphela ukugcwalisa isikhala segama Lokuhweba uma usebenzisa igama lokuhweba elihlukile kunegama elisemthethweni elibhalisiwe lebhizinisi lakho.
  • Igama lokuhweba: Amanye amabhizinisi asebenzisa igama ngaphandle kwegama lawo elibhalisiwe kumadokhumenti awo kanye/noma kuwebhusayithi. Leli gama lingabizwa nangokuthi “trading as” (T/A) noma “doing business as” (DBA). Isibonelo yigama lebhizinisi elisemthethweni elithi "ABC Limited" kodwa lihweba ngokuthi “Jabulela Amaholide.” 
• Uma ungumnikazi noma ubambiswano obhalisiwe kodwa ungenalo igama lebhizinisi elisemthethweni, faka igama lakho elisemthethweni noma igama lobuhlobo bakho emkhakheni wegama lebhizinisi Elisemthethweni.

5. Faka abanikazi abangabazuzi

Kuye ngohlobo lwebhizinisi olukhethile, singase sikubuze ngabanikazi abazuzayo.

• Uma umuntu ofakwe engxenyeni yemininingwane yakho naye engumnikazi ozuzisayo, ngeke kudingeke uphinde ufake imininingwane yakhe; uzokwazi ukukhetha ukuthi lo muntu naye ungumnikazi ozuzayo.
• Ungafaka abanikazi abangaba ngu-4 abazuzisayo, uqaphele ubunikazi bamaphesenti ngamunye.
• Uma ibhizinisi lakho lingelinye ibhizinisi, sizodinga imininingwane yokuthi ngubani ongumnikazi waleyo nkampani. Uma isakhiwo sakho senkampani siyinkimbinkimbi, kungase kudingeke ukhuphuke izingqimba eziningana ukuze ubone umuntu(abantu) ekugcineni ongumnikazi ka-25% noma ngaphezulu webhizinisi lakho.
• Uma kungekho muntu ongumnikazi noma olawula u-25% noma ngaphezulu webhizinisi lakho, ungase ucelwe ukuba unikeze imininingwane ehlobene nomuntu obhekene nokumenenja ibhizinisi (isib: Umqondisi Ophethe noma i-CEO). Le ngxenye ibizwa ngokuthi yi-Business manager futhi izovela esikhundleni sesigaba somnikazi Esizuzisayo uma ususitshele ukuthi abekho abanikazi abazuzisayo.

6. Faka abaphathi be-akhawunti

Singakucela imininingwane mayelana nanoma ngubani omunye omenenja i-akhawunti engxenyeni ethi Faka imenenja ye-akhawunti. Uma kungekho omunye omenenja i-akhawunti, uzokwazi ukukhetha lokho.

Uma usuligcwalisile ifomu, chofoza noma uthephe okuthi Thumela.

Kwenzekani ngemva kokunikeza imininingwane yakho ye-KYC

Njengesinyathelo esilandelayo, sizoqinisekisa imininingwane. Nakuba sizama ukuqinisekisa imininingwane yakho ngaphandle kokukuhilela, singase sikucele ukuba unikeze imininingwane eyengeziwe kanye/noma amadokhumenti njengengxenye yenqubo yokuqinisekisa, okuhlanganisa:

• I-ID kahulumeni esebenzayo (engaphelelwe yisikhathi) yomuntu engxenyeni yemininingwane Yakho. Ungase ucelwe ukuba ufake lokhu emininingwaneni ye-Akhawunti engxenyeni ezovela kuphela uma sicele idokhumenti kamazisi yalo muntu.

• Umazisi kahulumeni ovumelekile (ongaphelelwe yisikhathi) womnikazi (abanikazi) ozuzayo noma umphathi webhizinisi (njengoba kusebenza). Ungase ucelwe ukuba ufake lokhu esicelweni Semininingwane.

• Amadokhumenti ebhizinisi abonisa ubunikazi bebhizinisi lakho. Ungase ucelwe ukuba ufake lokhu esicelweni Semininingwane.

• Ukucaciswa okwengeziwe nokuhlela uma imininingwane ekumazisi wakho kanye/noma amadokhumenti engafani (isb: amagama asemthethweni, izinsuku zokuzalwa). Uzocelwa ukuba uhlele le mininingwane emininingwaneni ye-Akhawunti. 

Indlela esizoxhumana ngayo nawe

Uma sidinga ukuxhumana nawe lapho siqinisekisa imininingwane yakho, sizokuthinta ngomyalezo nange-imeyili. Kubalulekile ukuthi uhlole imiyalezo yakho yombungazi kaningi ukuze ufinyelele amalinki anikeziwe ukuze uqedele inqubo yokuqinisekisa. Uma usebenzisa umlingani wesofthiwe (API) onikeza ukusebenza kwesaziso, uzophinde uthole lezi zaziso nge-API yakho.

Uku-aphuloda amalinki

Uma sikucela ukuthi unikeze amadokhumenti asekelayo, sicela uqinisekise ukuthi ulandela ilinki enikeziwe emyalezweni ofanele othunyelwe yiqembu lethu le-Airbnb support emiyalezweni yakho yokubungaza. Ungangena ezindaweni ukuze ufake amadokhumenti asekelayo ngokusebenzisa amalinki alandelayo kuphela:

• Umazisi womuntu engxenyeni yemininingwane Yakho: Imininingwane ye-akhawunti

• Umazisi womnikazi ozuzayo noma umphathi webhizinisi (njengoba kusebenza): Isicelo semininingwane

• Idokhumenti yebhizinisi, njengedokhumenti ebonisa ubunikazi bebhizinisi lakho: Isicelo semininingwane
  • Kwezinye izimo, singakucela ukuthi unikeze idokhumenti yebhizinisi ngokuyifaka ngokuqondile empendulweni yakho esicelweni sethu

Qaphela: Kuzodingeka uthathe isinyathelo kuphela uma sicele la madokhumenti. Uma singazange sicele idokhumenti, ngeke ubone indlela yokufaka amadokhumenti.

Lokho esabelana ngakho

Imininingwane yebhizinisi lakho isingathwa ngokuvumelana neNqubomgomo Yephrayivesi.

Singase sabelane ngemininingwane yebhizinisi lakho nabahlinzeki bamasevisi abaseceleni abagunyaziwe ukusiza ukusekela inqubo yokuqinisekisa ibhizinisi-ngokwesibonelo, ukusiza ukuqinisekisa imininingwane yebhizinisi lakho.

Indlela esisebenzisa ngayo futhi esiyimenenja ngayo idatha yakho

Abasebenzi be-Airbnb abagunyaziwe nabahlinzeki bamasevisi abagunyaziwe kuphela abangangena emininingwaneni oyithumelayo. Sigcina idatha yakho ngokuvumelana nemithetho esebenzayo nezinye izimfuneko zomthetho, okuhlanganisa:

• Isikhathi esidingekayo ukuze uhlangabezane nezimfuneko zokuphepha nokulwa nobudlova
• Ukuthuthukisa iziqondiso zomphakathi we-Airbnb
• Ukuhambisana nezinkokhelo nemithetho yentela

Sisusa idatha yomuntu siqu eqoqwe njengengxenye yenqubo yokuqinisekisa ibhizinisi ngokuvumelana nezinkathi zethu zokugcina kanye nezinjongo lapho idatha iqoqwe khona, noma lapho isicelo sokususwa kwamalungelo edatha siphroseswa. Ngaphansi kwezimo ezilinganiselwe, singase sigcine idatha yomuntu siqu ngenxa yezizathu zokulandelwa komthetho noma njengoba kuvunyelwe ngaphansi komthetho osebenzayo.

Imibuzo Evame Ukubuzwa mayelana nokuqinisekisa

Hlobo luni lukamazisi kahulumeni esilwamukelayo?

Samukela iningi lama-ID akhishwa uhulumeni ukuze aqinisekiswe. Funda kabanzi ngezinhlobo zikamazisi ezingasetshenziswa.

Kungani idokhumenti engiyinikezile yenqatshiwe?

Uma singakwazi ukukuqinisekisa ngedokhumenti oyinikezile, sizokuthinta ukuze sikucele ukuthi ufake entsha. Ezinye izibonelo zokuthi kungani singase singakwazi ukusebenzisa idokhumenti kamazisi oyifakile:

• Iphelelwe yisikhathi
• Ifiphele kakhulu ukuba ungayifunda
• Ayikhishwanga nguhulumeni
• Ngumazisi womunye umuntu ongafakwanga ku-akhawunti (isb: ubhale ukuthi umuntu osebenzisa i-akhawunti nguMuntu A kodwa ufake i-ID Yomuntu B)

Ezinye izibonelo zokuthi kungani singase singakwazi ukusebenzisa idokhumenti yebhizinisi oyifakile:

• Ayinayo imininingwane esiyidingayo, njengokuthi ubani ongumnikazi webhizinisi noma ukuthi abanikazi bangakanani bebhizinisi
• Akuveli emthonjeni ozimele noma idokhumenti esemthethweni
• Idokhumenti iphelelwe yisikhathi

Hlobo luni lwedokhumenti yebhizinisi esingayicela?

Singakucela ukuba unikeze idokhumenti ebonisa ubunikazi bebhizinisi lakho. Le dokhumenti kufanele ibonise imininingwane yakamuva mayelana nabanikazi abazuzayo bebhizinisi, okuhlanganisa igama nesibongo namaphesenti obunikazi noma inani (isib: amasheya).

Uma kunezinye izinhlangano ezingabanikazi bebhizinisi lakho, singase sicele amanye amadokhumenti ahlobene nenkampani engumzali, ukuze sikwazi ukuthola ukuthi ubani ongumnikazi omkhulu.

Hlobo luni lwamadokhumenti ebhizinisi engingawafaka?

Kungase kudingeke ufake amadokhumenti asemthethweni ngokusekelwe ohlotsheni lwebhizinisi lakho nendawo. Idokhumenti kudingeka ibonise igama lomuntu(abantu) ongumnikazi webhizinisi.

Ngokuvamile singamukela amadokhumenti ebhizinisi anjengalokhu:

• Izihloko zenhlangano
• Izihloko / Isitifiketi sokufakwa kwenkampani
• Isitifiketi sokuma okuhle
• Isitifiketi sokubhaliswa kwenkampani
• Imithetho yenkampani
• Imemori yenhlangano
• Isitifiketi se-Value added tax (VAT) noma ukubhalisa

Amagama alawa madokhumenti angahluka kuye ngezwe ibhizinisi lakho elibhaliswe kulo. Ungathola uhlu lwezibonelo zamadokhumenti esingase sikwazi ukuwamukela ngezansi.

Ngingawatholaphi amadokhumenti ami ebhizinisi?

Uma ungeyena umuntu onesibopho sokuqedela noma ukufaka amaphepha ebhizinisi lakho, kungase kudingeke ucele othile enhlanganweni yakho ukuba akusize ngalesi sinyathelo. Ngokwesibonelo, kungase kudingeke ubuze unobhala wenkampani, isikhulu, noma ummeli.

Ingabe uMbungazi Ongumsizi wami naye kuzodingeka aqinisekiswe?

Uma ukhethile njengoMbungazi Ongumsizi wendlu yakho noma Okokuzithokozisa, lo muntu kudingeka avule i-akhawunti yakhe ye-Airbnb. Kuye ngamalungelo abo okufinyelela, bangase futhi bacelwe ukuba banikeze imininingwane ngabo njengegama labo eliphelele elisemthethweni, usuku, nendawo yokuzalwa kanye nedokhumenti yabo kamazisi.

Ngine-akhawunti yoMbungazi engaphezu kweyodwa. Ngingabona kanjani ukuthi yimaphi ama-akhawunti ami odinga imininingwane noma amadokhumenti ngawo?

Sizothumela isaziso se-imeyili ekhelini le-imeyili elihlobene ne-akhawunti yoMbungazi we-Airbnb ngaphansi kokuhlolwa.

Ngine-akhawunti yoMbungazi engaphezu kweyodwa, futhi wonke ama-akhawunti angabanikazi bomuntu (abantu) ofanayo. Kukhona yini okunye okufanele ngikwazi?

Sicela uthintane neMenenja ye-Akhawunti ye-Airbnb ukuze uthole imininingwane eyengeziwe nosizo uma unama-akhawunti aBabungazi amaningi.

Siyinkampani emenenja izindlu futhi sihlinzeka ngamasevisi okubungaza kubanikazi bezindlu. Imininingwane kabani okufanele siyifake efomini le-KYC?

Kudingeka ufake umuntu ozoba nesibopho sokusebenzisa i-akhawunti yoMbungazi egameni lebhizinisi engxenyeni yemininingwane Yakho yenqubo ye-KYC. Lokhu cishe kuzoba isisebenzi senkampani yakho yokumenenja indlu.

Kudingeka ufake imininingwane yenkampani emenenja indlu (njengenombolo yokubhalisa yebhizinisi) engxenyeni yemininingwane Yebhizinisi.

Kudingeka ufake bonke abantu abangabanikazi noma abalawula okungaphezu kuka-25% wenkampani yakho yokumenenja indlu engxenyeni ethi Beneficial owner. Uma kungekho muntu ongumnikazi noma olawula ngaphezu kuka-25% webhizinisi, kufanele ufake umuntu obhekele ukuphatha noma ukuqondisa inkampani yokumenenja indlu, njengoMqondisi Ophethe noma i-CEO, engxenyeni ethi Imenenja Yebhizinisi.

Siyinkampani emenenja izindlu ehlinzeka ngamasevisi okubungaza kubanikazi bezindlu futhi sibakhokhela ngokuqondile labo abanikazi ku-akhawunti yethu yoMbungazi we-Airbnb. Ingabe sidinga ukunikeza imininingwane mayelana nalokhu kukhokhelwa?

Yebo, uma ufaka i-akhawunti yasebhange engxenyeni yokukhokhelwa ye-akhawunti yakho egameni elisha (isib: egameni lomnikazi wendlu), ungase ucelwe ukuba ukhethe kumenyu eyehlayo ukuthi yini lo muntu anayo. "Umnikazi wendlu" ungenye yezindlela ongakhetha kuzo.

Uma sengiqedile inqubo yokuqinisekisa, ingabe ngizocelwa ukuba nginikeze imininingwane eyengeziwe esikhathini esizayo?

Kungase kudingeke siphinde sithintane nawe esikhathini esizayo ukuze sicele imininingwane eyengeziwe. Lokhu kungenzeka kungenxa yokuthi kube noshintsho ku-akhawunti yakho (isib: isisebenzi esisha siba umuntu oyinhloko wokusebenzisa i-akhawunti yoMbungazi). Kudingeka futhi ngokomthetho ukuba senze ukuphawula ngezikhathi ezithile kwemininingwane esiyigcinayo ukuze siqinisekise ukuthi yonke imininingwane ingeyakamuva. Kungenzeka ukuthi nathi sithintana nawe ngaleso sikhathi.

Kwenzekani uma ngingaphenduli izicelo zokunikeza amadokhumenti noma imininingwane eyengeziwe?

Izinkokhelo zakho zingase zimiswe kuze kube yilapho unikeza imininingwane edingekayo.

Imininingwane yethu isishintshile selokhu ngagcwalisa inqubo ye-KYC kodwa izikhala ezisefomini azisakwazi ukulungiswa. Yini okufanele ngiyenze?

Sicela uxhumane nathi ukuze ifomu livulwe.

Indlela yokuxhumana nathi

• Imiyalezo yeqembu lethu iyavalwa ngemva kokudlula kwenani elithile lezinsuku (ngokuvamile izinsuku ezingu-30 noma ezingu-90). Uma ungakwazi ukuphendula imiyalezo emiyalezweni yakho emayelana nokuqinisekiswa kwe-KYC, sicela uxhumane nathi ukuze uthole usizo olwengeziwe.

• Uma uhlangabezana nenkinga yezobuchwepheshe (isib: sikucele ukuba ufake i-ID kodwa uma uchofoza ilinki, ayikho indlela etholakalayo yokufaka i-ID), sicela uxhumane nathi ukuze uthole usizo olwengeziwe.

• Uma unemibuzo mayelana nenqubo ye-KYC, sicela unganqikazi ukubuza iMenenja ye-Akhawunti yakho, njengoba izosiza ukweluleka ngezinyathelo ezilandelayo zokuqinisekisa kwakho.

• Ungase futhi uxhumane nathi uma kuneminye imibuzo.

Izibonelo zamadokhumenti ebhizinisi

Lokhu ngezansi kuhlanganisa izibonelo zamadokhumenti esingase sikwazi ukuwamukela ngokusekelwe endaweni yebhizinisi. Uma unezinkinga zokubona idokhumenti efanele ozoyifaka, sicela uxhumane nathi ukuze uthole usizo olwengeziwe.