What can we help you with today?
About Starfall
4 Articles
Latest Updates
2 Articles
Starfall Group Access
5 Articles
Joining Starfall and Renewing Your Membership
14 Articles
Help me choose a membership.
Will my membership automatically renew/charge my card again?
How do I renew my Starfall Membership?
I need an invoice/receipt.
Someone has already entered my Access Code.
I ordered a membership, but haven't received my Access Code.
I want to cancel my Starfall membership and get a refund.
Is my membership tax deductible?
Joining Starfall and Renewing Your Membership
”Using Starfall.com
12 Articles
How do I enable/disable Grades 4,5?
Distance learning & resources at home
Does Starfall integrate with single sign-on (SSO) programs?
Can I turn off certain sections of the website?
Can I use a Home Membership at school?
Can I use a Teacher, Classroom, or School Membership at home?
Can I use my membership on more than one computer?
How do I access Starfall on an Amazon Fire?
Using Starfall.com
”Ordering Starfall Educational Materials
9 Articles
Do you accept currency from outside the U.S.?
Do you accept wire transfers?
Do you accept payment by mail/fax/phone?
Do you accept school purchase orders?
Does Starfall ship internationally?
How do I generate a price quote?
How much is shipping?
I need an invoice/receipt.
Ordering Starfall Educational Materials
”Using the Starfall Parent-Teacher Center
5 Articles
How can I add my own words to generators or custom printables?
How do I change the font from Block to Manuscript (slant) in a customized worksheet?
How do I print a worksheet or custom printable?
How do I use the supplemental resources?
What resources are available in the Starfall Parent-Teacher Center?
Starfall Accessibility
8 Articles
Starfall's Commitment to Accessibility
What is the Enhanced Accessible Index?
Does Starfall conform to the WCAG 2.1 guidelines?
How does Starfall assess accessibility conformance?
What accessibility features does Starfall support?
What is Starfall’s Enhanced Accessible Index for Children (EAI)?
How do I enable Tab/keyboard navigation in the Safari web browser?
Is Starfall compatible with screen readers?
Starfall In-App Subscriptions (Apple iOS & Android)
4 Articles
Signing In to Your Starfall Membership
13 Articles
Can my child/grandchild log in to Starfall at my home and at another immediate family member's home?
How do I sign out of Starfall?
How do I sign in to my account on a computer?
I forgot my administrator email address.
I forgot my password.
I have registered my Access Code, but now I can't sign in.
I need to change my administrator email.
I paid for a membership. Why do I still see grayed-out items?
Signing In to Your Starfall Membership
”Starfall Apps and Mobile Devices
6 Articles
Common Questions About Our Websites and Products
8 Articles
Can Starfall be translated into languages other than English?
Does Starfall track or report student activity?
Is Starfall research based?
Is the Starfall Kindergarten Curriculum aligned with Common Core?
What is the reading level of your books?
Where can I download Starfall music?
How can I secure funding for a Starfall membership?
Does the Starfall app support MDM and managed app configurations?
Technical Specifications
3 Articles
Technical Support
5 Articles