litcommerce.com Reviews 447

I am finally ready to dive deeper into my business and that began on Squarespace. I added Litcommerce' service for integrating my pre-existing inventory. I ran into a snag (totally my fault), but... See more

I just wanted to say thank you so much for your help today. You were incredibly patient and supportive throughout the entire process. I truly appreciate the time you spent—almost two hours—explaining... See more

Almost instant reply to my query. The answer took a little longer due to the nature of the issue, but was resolved within 20 minutes. There was another technicality which had to be sent to their techn... See more

I have tried various apps and teams. I can assure you Lit Commerce is not only 'par excellent", it is beyond. Very courteous, professional, open to help all the way and minimize stress with a helpin... See more

Harvey is the best! Got me through a tough decision but turned out great and uploaded and fixed my plan. Very thorough answers, excellent communication skills, and easy to understand especially when d... See more

LitCommerce is a very powerful tool. There are a lot of moving parts, but support is extremely helpful. As I was working on some drafts I was contacted by Evelyn and she was extremely helpful in makin... See more

I've recently signed up to litcommerce and have had exceptional customer service from the start. Natalie assisted me via the online web chat - she not only provided me with the answers to my questions... See more

Harvey has made this an awesome experience. He has been most patient with me and I was able to celebrate my first publishing with him. All representatives should be this pleasant to work with to achie... See more

Both the support and the tech team gave a haste response and resolved the issue quickly. The support team was very kind and cooperative and the tech team gave notification where needed. This happened... See more

Harvey from Lit Commerce was extremely knowledgeable about integrating Etsy with Squarespace as I had many questions. He answered everything clearly and helped beyond my expectations. It's extremely... See more

i am a spaz when things go wrong, and when things go wrong, I am looking for something to help fix it. Unfortunately this is also the moment i need to talk to someone about their product and well, y... See more

Soooooo many great experiences with Rachel I'll start with here promptness to my questions. Spot on! Very enthusiastic, knowledgeable, courteous, and enjoyable. My questions were answered in full and... See more

Really Responsive Support. I had an issue with a sales channel that had made API changes. Support responded pretty much immediately, identified the issue quickly, and offered a satisfactory work-aroun... See more

It's very easy to use and integrate across channels, and the update/sync is pretty quick, including the tracking numbers being carried across. So, all in all, I am very happy with litcommerce and the... See more

Kayona laws here very good customer support helpful in any way I would recommend anyone to work with you fast reply I'm interested in continuing working with you. Thanks Rachel from litcommerce!!!

Mona from LitCommerce provided outstanding support—quick, clear, and genuinely helpful. Resolved my issue efficiently and went above and beyond. Truly a pleasure to work with!

The support team is phenomenal! They have helped me immensely in getting my systems up and running. They're always quick to respond and offer solutions, and they're so nice.

I’m writing this review because I have been trying to resolve a very simple issue for more than 1.5 months, and it is still not solved. A payment was charged from my bank for LitCommerce,... See more

Tracy was patient and helpful. She explained things clearly and handled the GTIN exemption setup smoothly. Overall an easy experience.

I've had a few hiccups as I transitioned from woocomerce to SquareSpace but every single one (including many my own doing) the staff has been fast, efficient and super helpful!

Honestly, I have never written a Trustpilot review before. I usually don’t take the time to do it, but this time I genuinely felt compelled to share my experience. After exploring many different p... See more

I was greeted almost immediately by support (not a chat bot!) who walked me through the set up process step by step. It was a very smooth and seamless service - It was so good - I signed up! Special m... See more

I had an issue loading my products from squarespace to ebay, and the support team was there to help guide me to figure out the problem. Great experience.

Absolutely amazing experience! Philip helping me navigate the software with patience and care and I got to integrated to my eBay account and upload the products! Yay!🥳

Superb customer service! Mona took the time to explain the steps I need to do to integrate my products. And she took screen shots to show me what needed to happen where!

I needed to connect my web store to ebay and Rachel did an amazing job almost instantly answering my questions and sending pictures to help make the process go as smooth as possible!!!

I had an excellent experience with this company! Their customer service was prompt, friendly, and professional throughout the entire process. The team went above and beyond to make sure all my questio... See more

The customer service and fast and super helpful. I like the ability to link all my marketplaces and see everything in one view.

Im testing their feed and it works perfect, Evelyn is very patient and responsive

Been a great help and explained everything well and in detail, helping me to understand your tool. Thanks!

Harvey was very helpful and responsive. Helped me solve the problem almost immediately. Thank you!

Very Helpful Went out of their way to solve my problem. Communication was excellent

My questions were answered within minutes and the direction I was given was very easy to understand.

Fast support, was willing to help me further than I initial asked for

Ruby was great! She was able to answer all of my questions, provide guidance and support.

Really useful customer service. Walked me through the setup, and everything worked. What more can I ask for. Great job.

Phillip was super helpful and gave all the info possible

Excellent service! The online assistant was extremely professional and very quick to help me resolve my issue. I really appreciate the efficiency and clarity

Support is amazing - Harvey is awesome. Definitely know their stuff!

Online support is really helpful and supportive Great work.

Worst support ever!!! My hosting provider request the IP list of LitCommerce servers in a TXT/JSON file to download and LitCommerce refuse to provide it! Go away!! Don't use LitCommerce!!

I want to share my honest experience to help others avoid the same frustration. LitCommerce might work better with WooCommerce or Shopify, but with Wix it’s a complete nightmare. I use Etsy a... See more

Very quick and helpful response from Pauline!

they are making it easy to expand my business. need I say more? :D

Pauline was extremely helpful and made the onboarding super straightforward. Thanks!

It help to have someone to guide me on my very first listing where I have no clues what to do. Someone just reach out and offer assistant is really a great experience for me.

Fast reply and friendly HUMAN support team.

Customer Service is slow, robotic and sometimes even unresponsive, lots of techincal issues. Not happy as I pay alot of money for this service.

Mona was a great help! Solved my error problem quickly! Great customer experience!

thanks for all your excellent help