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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the positive interactions with the staff, noting their helpfulness and responsiveness. People appreciate the excellent customer service, which consistently provides support and guidance. Consumers also find the user experience to be very positive, describing the platform as intuitive and easy to navigate. Many users commend the staff for making the onboarding process smooth and stress-free, ensuring they feel confident in using the platform.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness and responsiveness. Many... See more

Customer service

People report positive experiences with customer service. Many customers praise the responsiveness and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform intuitive,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers express extreme dissatisfaction, citing... See more

Website

Customers consistently note ambiguous experiences with website services. While some reviewers praise the... See more

Based on these reviews

Rated 4 out of 5 stars

Madhushree has been excellent in providing dupport for me setting up my website! It's been great to have someone walk you through the platform and how to get started. I would recommend Graphy to anyon... See more

Rated 5 out of 5 stars

My experience with Graphy has been truly excellent. As a non‑tech person, I’ve always received timely help from the support team whenever I was stuck, which made the entire journey smooth and stress... See more

Rated 5 out of 5 stars

There are many LMS services out there but what I personally like about Graphy is how quickly they address a concern. Whenever I reach out with a feedback, it is taken into consideration. The support t... See more

Rated 5 out of 5 stars

I am thrilled to be using Graphy. I migrated my entire website to the platform, and I am learning new functionality every week. My customer success manager, Astitav Kumar, has been an enormous resourc... See more

Rated 1 out of 5 stars

Absolutely terrible service, they just want your money. The system is full of bugs which they won’t repair unless you’re a big influencer and they will happily lie just to make their lives easier. The... See more

Company replied

Rated 1 out of 5 stars

DO NOT WASTE MONEY WITH GRAPHY - THIS PLATFORM IS JUST A WASTE OF MONEY - NO ONE GUIDES, NO ONE GIVES SERVICES, AS PER THE COMMITMENTS. SALES PERSONS GIVE FALSE COMMITMENTS - NO REVERTS TO THE MESSAGE... See more

Rated 5 out of 5 stars

Bharath has made our experience with Graphy an absolute pleasure! He is responsive to emails, calls and has endless patience! He went above and beyond to help us. The site is easy to work with, easy t... See more

Rated 5 out of 5 stars

I’ve been using Graphy for selling my online courses, and I must say the experience has been outstanding. The platform is smooth, feature-rich, and very user-friendly. A special thanks to Nisha... See more

Rated 5 out of 5 stars

I have no words to describe how supportive Mr. Ankur was & is.. So! I am moving onto another.. Until yesterday, Ms. Shikha Shukla was supporting me and her customer service is excellent. Hope... See more

Company replied

Rated 5 out of 5 stars

Astitav Kumar has been an AMAZING tech support person. The Graphy interface is quite intuitive, yet his availability for support really helped me to get over the finish line to get the site up. Asti... See more

Rated 1 out of 5 stars

Oct 25, 2022 They made me pay a second time by refusing access to lifetime membership which I had already paid for. I've been contacting support for years but their fake empathy without any refund or... See more

Rated 5 out of 5 stars

The knowledge of Astitav Kumarc on the Graphy platform, what looks good and how to make the changes I needed to make to go live was simply incredible. I could not have asked for any thing else. Fro... See more

Rated 5 out of 5 stars

My five stars go to my Success Manager, Madhu! She was wonderfully patient with me. As a neurodivergent individual who thinks very literally, I appreciated her clear explanation of terms I was gettin... See more

Rated 5 out of 5 stars

I love the Graphy platform for course building and coaching. They have GREAT tech support and they offer so many services that other platforms can't beat or match, and the price is very competitive.... See more

Rated 5 out of 5 stars

I was impressed by how thoroughly this was completed and that there was excellent communication. It was a very good experience. My Customer Success Manager, Mayank, has been so helpful. I have to say... See more

Rated 5 out of 5 stars

I began using Graphy about two months ago after trying a couple other platforms. I am extremely pleased with the product. It is an incredibly powerful, feature-packed Learning Management System an... See more

Rated 5 out of 5 stars

This review is about my experience with Madhushree and her presentation with me on Graphy. First and foremost Madhushree has been very informative and very polite, guiding me through the process of cr... See more

Rated 5 out of 5 stars

I have tried other course platforms - The Graphy Team is making all the difference. They are readily available to help when needed. I spent countless hours on other platforms wasting time. I got... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful onboarding session with Madhushree N. From the very beginning, she was warm, professional, and made the entire process seamless. She took the time to explain everything clearly,... See more

Rated 5 out of 5 stars

He always provides hands-on support and demonstrates deep knowledge of the Graphy platform. His patience, clarity, and ability to offer the right solutions make every interaction smooth and producti... See more

Rated 5 out of 5 stars

Graphy has been an excellent platform for my business! Before choosing, I did my homework and spoke with representatives from Thinkific, SamCart, and others. Graphy was the one that truly met all... See more

Rated 5 out of 5 stars

I love the graphy platform it does all of the same things that those high price competitors offer for a quarter of the price. The customer service is excellent and they make good on all of their promi... See more

Rated 5 out of 5 stars

Madhushree Is amazing 😻 She is able to connect with me on a multitude of levels which demonstrates her intelligence, tech savvy effectiveness & intuitive awareness! She is a brite star 🌟 for thi... See more

Company replied

Rated 5 out of 5 stars

I am working with Madhushree N. and it has been easy. The work is excellent. The website with Graphy has all the functionality I need under one roof! Courses, webinars, consultations and my podcasts a... See more

Rated 5 out of 5 stars

I’ve had a fantastic experience with Graphy! Their customer service is truly top-notch—responsive, helpful, and always willing to go the extra mile. What really stood out to me was the dedicated accou... See more

Rated 5 out of 5 stars

I absolutely love working with Graphy. As an educator, the platform has been invaluable. Sasikanth’s support has been exceptional — he is consistently responsive, reliable, and proactive. Every ti... See more

Rated 5 out of 5 stars

I highly recommend Graphy. It’s not only cost effective but, they assign someone to help you through every situation. You can communicate through email or book a conference call every day if you need... See more

Company replied

Rated 5 out of 5 stars

I recommend Graphy to anyone who needs an online platform. I enjoy all of the tools available, but the best aspect is their customer service. There is always help available when I need it and the tips... See more

Company replied

Rated 4 out of 5 stars

My Experience with Graphy in initial days was disappointing. It was due to misscommunication between both the sides. Even am partly responsible for it. However, when I was getting directly involved... See more

Company replied

Rated 5 out of 5 stars

Graphy is a great platform for hosting courses, webinars, and digital products. The demo impressed me, and onboarding with Madhushree was smooth—she was kind, helpful, and always available for support... See more

Rated 1 out of 5 stars

Before payment, they kept messaging nonstop, but once I paid, they stopped caring. It’s been over 10 days, and I still can’t launch my course. The platform is full of bugs, and the support team comple... See more

Company replied

Rated 5 out of 5 stars

Highly responsive and very supportive team. Professional in communication and very helpful in setting up our courses, and our POC Vamsi very patiently resolves each issue we come up with and also goes... See more

Rated 1 out of 5 stars

I had a trial account and I tried to delete that, and everytime I try, it simply redirects to some random site. Very fishy. Basically you can't delete the account, and no gurantee what will happen to... See more

Rated 5 out of 5 stars

Initially, I was having all sorts of issues. It was taking forever to get things done. Then I got connected with Akshay. Wow. Knowledgeable, responsive, the work he did was excellent and he showed me... See more

Rated 1 out of 5 stars

Graphy is not worth the money. They do not respond to emails for 24-36 hours, and every minute counts in the beginning phase of a startup business. I am giving Graphy a few more days (going on 3 mon... See more

Rated 5 out of 5 stars

Mayank extremely patient with me. He guides and helpables me with all questions and helps with all courses. I am able to constantly book as many sessions with him, and he will further explain all issu... See more

Rated 5 out of 5 stars

Graphy has been our go to LMS for nearly 3 years now. Their service and interface are great. The platform is also evolving. Special mention to Nishant, from Graphy, who's ensured that any issues ar... See more

Rated 5 out of 5 stars

I had an outstanding experience working with Bharath from the Graphy technical support team. He was extremely knowledgeable about the platform and truly understood what I was trying to achieve. I... See more

Rated 5 out of 5 stars

Raj from Graphy has been a great help in creating and editing my webpage. He understood my requirements quickly and delivered everything on time. Very professional and efficient. Highly recommended.... See more

Rated 1 out of 5 stars

Poor service. Couldn't resolve a payment issue via Stripe. I am from Malaysia, and they registered my address in the US. When I requested them to sort it immediately as I have clients awaiting to e... See more

Rated 5 out of 5 stars

Mahdu N. has made my user experience a pleasant one from the onboarding call. Her instructions were very easy to understand and I highly recommend Madhu and Graphy if you are looking to expand your e... See more

Rated 5 out of 5 stars

Graphy has made offering my courses super affordable and easy to manage. My students find the interface easy to navigate and understand. And their client contact, Mayank Gathole, has been very helpful... See more

Rated 5 out of 5 stars

My onboarding manager, Madhushree, has been extremely helpful in getting my website up and going. My site was designed according to my specifications and looks professional and clean. As I grow my bus... See more

Rated 5 out of 5 stars

Madhushree was my customer success manager. She helped me with a problem that I could not figure out for the past two weeks...she resolved it in less than 2 mins. It was a great experience and help... See more

Rated 5 out of 5 stars

A Big Thank You to the Graphy Team! I sincerely apologize for my earlier review, which was written out of frustration. Sometimes when things don’t go as expected, emotions take over. However,... See more

Rated 5 out of 5 stars

A very professional system setting up your ability to offer courses. You do have to do the footwork of setting up and there are tutorials. I look forward to adding many more courses to my graphy accou... See more


Company details

  1. Software Company

Written by the company

Graphy is an all-in-one platform designed for creators, educators, and entrepreneurs to build, market, and sell online courses, memberships, and digital products. With powerful features like a website builder, mobile apps, marketing tools, and more, Graphy empowers users to grow their brand and monetize their expertise effectively.


Contact info

  • Maruthi infotech center, 100 Feet Rd, Embassy Golf Links Business Park, Domlur, 560093, Bangalore , India

  • care@graphy.com
  • graphy.com

4.1

Great

TrustScore 4 out of 5

338 reviews

5-star
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3-star
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1-star

Replied to 13% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Deceptive Billing Practices, Not refunding money for services not given.

I stopped using Graphy in January 2026. However, in February, they billed me for another year of service and never invoiced me. When I found out, I reached out asking them to refund me the money because I will not be using there services anymore. Graphy refused to refund the money. Graphy is being paid for a year of services that they will NOT provide. Their deceptive billing practices, their poor response time, and their eagerness to take money for services not rendered require me to leave this warning: do not do business with Graphy.

March 5, 2026
Unprompted review
Rated 4 out of 5 stars

Madhushree has been excellent in…

Madhushree has been excellent in providing dupport for me setting up my website! It's been great to have someone walk you through the platform and how to get started. I would recommend Graphy to anyone who wants to start and needs the support to get you the answers you need in order to start building your own platform.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Graphy experience was totally good and…

Graphy experience was totally good and user friendly and most importantly their service when I face struggles in any problem their incharge person @sasikanth was very good at handling the problem even if it’s Sunday night 10pm or busy Monday morning he will clear my problem in time . Very good service of him and team Graphy

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Supportive team and a great platform

There are many LMS services out there but what I personally like about Graphy is how quickly they address a concern. Whenever I reach out with a feedback, it is taken into consideration. The support team is prompt. My queries are personally handled by Mr. Vamsi and Mr. Nithin, who are both very polite and helpful. Grateful to the team.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Always There When Needed – Thank You, Shasi

Shasi has been my support from Graphy for a year now, and he has been readily accessible whenever needed, even on weekends, and has solved almost all issues instantly. Happy to have him as my point of contact from Team Graphy.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor and misleading…

Extremely poor and misleading experience with Graphy. Services promised during onboarding were never delivered. After payment, communication almost completely stopped. No proactive follow-ups, no proper onboarding, and critical information — like the platform being mostly DIY with limited customization — was never disclosed upfront. Meetings were promised and not followed through. Queries on email and WhatsApp were ignored for days. Even basic tasks like changing the company name or content setup were left for us to figure out ourselves. Commitments made during calls were not honored. Overall, highly unprofessional, non-responsive, and lacking accountability. Would not recommend to anyone seeking reliable service.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

My experience with Graphy has been truly excellent. As a non‑tech person, I’ve always received timely help from the support team whenever I was stuck, which made the entire journey smooth and stress‑free. Transactions, course uploads, and course creation are all seamless and hassle‑free. Graphy is a platform you can confidently trust for your LMS needs.

A special mention to my website-manager, Shasi Thandava, whose guidance and support have been invaluable. His proactive help and encouragement made the process even more effortless and reassuring. Thanks once again.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support - Astitav Kumar and Graphy

The knowledge of Astitav Kumarc on the Graphy platform, what looks good and how to make the changes I needed to make to go live was simply incredible. I could not have asked for any thing else.
From start to finish the experience was enjoyable.
I did struggle a little on formating, however Astitav was able nto guide me easily on the calls.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. They automatically billed us with no warning or consent. No responses from the company after several messages. Do not use this company.

January 6, 2026
Unprompted review

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