ClickMeeting maintains consistently high ratings across major review platforms. The platform holds a 4.5-star rating on Trustpilot with 361+ verified customer reviews, earning the “Excellent” rating designation. On Capterra, ClickMeeting is rated 4.5 out of 5 based on 72+ verified reviews. G2 ratings show an average score of 8.7/10, while GetApp assigns a strong rating of 9.0/10. These consistent high ratings across independent review sites demonstrate verified customer satisfaction and platform reliability that third-party reviewers have validated.

Users most frequently praise ClickMeeting for four key strengths: Ease of Use — reviewers consistently highlight the intuitive, user-friendly interface that requires minimal training, even for non-technical users; Reliability — customers report a “remarkable absence of bugs” and smooth operation during events with 150+ participants; Recording Capabilities — the ability to record webinars and easily share recordings with participants receives praise; and Customer Support — users emphasize the exceptional responsiveness of the support team, with real people (not bots) providing genuine assistance. Additionally, reviewers appreciate the ability to handle large-scale events, the platform’s stability across different internet speeds, and the professional appearance of hosted webinars.

Users comparing ClickMeeting to competitors highlight distinct advantages: ClickMeeting offers more advanced webinar features and automation tools, such as automated evergreen webinars and sophisticated lead generation integrations. Reviewers note that ClickMeeting is easier to use than some competitors despite offering more functionality. Users also appreciate that ClickMeeting provides access to real human support rather than chat bots.

The most frequently mentioned limitation is limited graphic editing capabilities — users report that the platform’s built-in tools for customizing graphics and presentation elements are less robust than some competitors. Additional concerns include recording storage costs — GB capacity limitations require paid upgrades for extensive recordings;). These limitations affect a minority of users and are typically not dealbreakers for most organizations.

ClickMeeting receives the highest satisfaction ratings from specific user segments: Educational Institutions — universities, schools, and e-learning providers consistently rate ClickMeeting highly for its reliability and ease of use for diverse audiences; Non-profit Organizations — NGOs and charitable organizations praise the platform as affordable, intuitive, and effective for maintaining audience engagement; Large Event Organizers — companies hosting 150+ participant events consistently report excellent experiences with technical stability and support; Corporate Training Departments — organizations using ClickMeeting for internal training and professional development cite the recording capabilities and automation features; and Consulting and Professional Services — coaches, consultants, and service providers use ClickMeeting for client presentations and training. Users in these sectors consistently report high likelihood to recommend (9-10 out of 10).

Users provide differentiated feedback based on use case. For live webinars with large audiences, reviewers give ClickMeeting the highest marks (4.8-5.0/5 stars), praising stability and scalability. For automated webinars and lead generation, users consistently rate the platform excellent (4.7-4.9/5), highlighting the effectiveness of automation features for driving conversions and leads. For internal team meetings, ratings are solid but slightly lower (4.3-4.5/5), with some users noting that basic video conferencing platforms like Zoom might suffice. For educational and training sessions, ClickMeeting excels with ratings of 4.7-4.9/5, as users appreciate recording capabilities, participant engagement tools, and the ease for educators. Overall, ClickMeeting is rated highest for webinars and training — its core use cases — compared to everyday business meetings.

Approximately 80-85% of ClickMeeting reviews are positive (4-5 star ratings), with the remaining 15-20% representing mixed or negative feedback. On Trustpilot, positive reviews significantly outnumber negative ones, with ClickMeeting staff responding to resolve even negative experiences. On Capterra, the ratio of satisfied to dissatisfied users is approximately 4:1. The most common pattern in reviews is: highly positive feedback from long-term users (2-5+ years) who have experienced continuous improvements in the platform and support quality. Negative reviews tend to come from users who encountered specific technical issues early on or experienced billing/cancellation difficulties that weren’t immediately resolved, though most of these users reported eventual satisfaction after speaking with support.