"The impact of fake online reviews on customer satisfaction: an empirical ..."

Runcheng Xia et al. (2025)

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DOI: 10.1007/S10660-024-09865-Y

access: closed

type: Journal Article

metadata version: 2026-02-01

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Runcheng Xia, Xuefan Dong, Jiajun An, Handi Wang:
The impact of fake online reviews on customer satisfaction: an empirical study on JD.com. Electron. Commer. Res. 25(6): 4689-4716 (2025)

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