Cancellation policy

Shipping

ALL SHIPPING IS FREE ON SUBSCRIPTION BOXES. 

 

Your subscription would ship + or - in the 5 days that you made your first order.  

 

Payment

 

Credit Card

All of our Subscriptions are yearly. Therefore you are authorizing your card to be charged for the selected subscription for a yearly contract. If you have any cancellation requests please get in touch at least 30 days before the next billing cycle. 

If you Sign up for the:

• Monthly Billing Subscription Box you will be billed every  month for a year at the same rate
  
• 3 Month Billing Subscription Box you will be billed every 3 months for a year at the same rate
• 6 Month Billing Subscription Box you will be billed every 6 months for a year at the same rate
• 12 Month Billing Subscription Box you will be billed every 12 months  at the same rate

Cash

For all cash payments, you will be billed at the start of every new billing period. For example if you signed up for a 6-month subscription you would be required to pay the courier your FULL subscription fees every 6 months until cancellation, by email at orders@jointhebx.com.

 

 

 

If you would require further assistance with this matter please feel free to reach out to us at info@jointhebx.com.