What is Pathpoint?
Business observability app to merge customer, product, and services paths, into a single journey
Retail and Digital Commerce
Promos > Products > Payments > Pickups + Deliveries
- View customer browsing, product selection, checkout, and post-sale activities
- Track page load times, search queries, and payment processing times
- Monitor applications, systems, transactions, web services, and users that support each step of the journey
Streaming Media
Device > App > CDN > Catalog > Play
- Track device types, operating systems, and versions to optimize streaming media delivery and playback for different devices
- Monitor content delivery response times, cache hits, and throughput to ensure quick and reliable content delivery to viewers
- Analyze quality buffering events, rebuffering ratios, and startup time to clearly understand viewer experience
- Track user engagement clicks, views, and shares
Fintech and Banking
Onboarding > Verification > Activation > Accounts > Transactions
Monitor for
- Account opening: application time, document verification, and account activation
- Payment transactions: payment method, amount, and processing time
- Security and fraud: logins, password changes, and fraud alerts
- Transactions: payment amounts, types, and processing times
- Customer support: call logs, chat conversations, and emails
Gaming
Device > Purchase > Match > Play > Repeat
Keep track of
- Game performance: frame rates, response times, and latency
- Multiplayer experience: connections, disconnections, and player actions
- In-game purchases: history, transaction amounts, and processing times
Look who
has us open.
has us open.
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