PICSANI LLC – PRIVACY POLICY
LAST UPDATED ON FEBRUARY 28, 2026.
Effective Date: Jan 1st, 2026
We at PICSANI respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase Our goods or services, or engage with Us on social media, as well as Your own rights to the information We collect.
Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically, when You use Our website for any purpose or engage with Us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
PICSANI LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
Non-Sharing Clause (Required Language)
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
INFORMATION THAT WE COLLECT
We collect a variety of information from You when You visit Our website, make purchases, request a quote, book an appointment, or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests.
The information We collect may include:
1. Personal Information / Personal Data
Personal Data is information that can be used to identify You specifically, including Your name, shipping address, email address, telephone number, or demographic information like Your age, gender, or hometown. You consent to giving Us this information by providing it to Us voluntarily on Our website or any mobile application. You provide some of this information when You register with or make purchases from Our website, request a quote, complete a scheduling form, or communicate with us.
We may also collect:
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Opt-in records and timestamps for all communication channels (SMS, email, etc.)
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Records of inquiries and service requests
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Appointment details and preferences
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Service history and feedback
Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from making purchases.
2. Derivative Data / Non-Personal Information
Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. If You are using a mobile device, Our servers may collect information about Your device type, and other interactions with Our website.
Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Derivative data collected by third-party service providers generally does not identify a specific individual.
3. Financial Data
Financial data is data that is related to Your payment methods, such as credit card or bank transfer details. We collect financial data in order to allow You to purchase, order, return, or exchange products or services from Our website. We store limited financial data. Most financial data is transferred to Our payment processor, and You should review these processors’ Privacy Policy to determine how they use, disclose, and protect Your financial data.
4. Social Networking Data
We may access personal information from social networking sites and apps, including Facebook, Instagram, Linkedin, Twitter, Snapchat, or other social networking sites or apps, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.
5. Mobile Device Data
If You use Our website via a mobile device, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.
6. Other Data
On occasion, You may give Us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that You are offering this kind of information in exchange for an entry into such a contest or giveaway.
HOW WE USE YOUR INFORMATION
Your information allows Us to offer You certain products and services, including the use of Our website, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and to allow Us to suggest other products and services We think might interest You.
Specifically, We may use the information and data described above to:
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Create and administer Your account; and
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Deliver any products or services purchased by You to You; and
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Correspond with You; and
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Process payments or refunds; and
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Communicate with You about inquiries, appointments, scheduling confirmations, and reminders; and
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Maintain records of Your communication preferences and consent; and
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Interact with You via social media; and
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Send You a newsletter or other updates about Our company or website; and
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Deliver targeted advertising; and
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Request feedback from You; and
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Notify You of updates to Our product and service offerings; and
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Resolve disputes and troubleshoot any problems; and
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Administer contests or giveaways; and
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Compile anonymous statistical data for Our own use or for a third party’s use; and
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Assist law enforcement as necessary; and
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Prevent fraudulent activity; and
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Analyze trends to improve Our website and offerings; and
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Ensuring security and fraud prevention.
GROUNDS FOR USING AND PROCESSING YOUR DATA
The information We collect and store is used primarily to allow Us to offer goods and services for sale.
Legitimate Business Interests
We may use and process Your data for Our legitimate business interests, which include, among other things, communicating with You, improving Our goods or services, improving Our website, and providing You with the information or products that You have requested.
Performance of a Contract
We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You.
Consent
We may use Your data, or permit selected third parties to use Your data, based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time, but doing so may affect Your ability to use Our website or other offerings.
As Required by Law
We may also use or process Your data as required for Us to comply with legal obligations.
SMS MESSAGING & COMPLIANCE
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
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You will only receive messages if you have explicitly opted in.
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We maintain timestamped records of all opt-in actions.
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We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws and CTIA guidelines.
Opt-Out Instructions
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You can cancel SMS notifications at any time by replying “STOP”.
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You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
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All opt-out requests are processed immediately.
Message Frequency & Content
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Message frequency varies based on your interactions with our business.
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Messages will be directly related to the services you have requested.
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We do not send promotional content without specific consent.
Help & Support
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Reply “HELP” for assistance or contact us at info@picsani.com.
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Customer support is available during regular business hours.
Carrier Information
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Standard message and data rates may apply.
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Carriers are not liable for delayed or undelivered messages.
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Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
WHY DO WE DISCLOSE YOUR INFORMATION / INFORMATION SHARING & DISCLOSURE
We do not sell, rent, or trade personal information. We may share Your information with third parties in certain situations.
Service Providers / Third-Party Processing
We may disclose Your information to third parties who assist Us with various tasks, including payment processing, hosting services, email delivery, communications, appointment scheduling, SMS aggregators/providers (solely to deliver messages you’ve consented to receive), and customer service. We do not authorize them to use or disclose Your personal information except in connection with providing Our company with their services. All service providers are contractually obligated to maintain confidentiality and security.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
By Law
We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others.
To Protect Our Company
We may use and disclose Your information as necessary to protect Our company, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
Business Transfers
In the unlikely event Our company engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction, We may transfer or share Your data as part of that proceeding.
External Links
Our website may include hyperlinks to other websites not controlled by Us. We encourage You to read the Policies of those third-party websites before interacting with them. They may collect different information and by different methods than We do.
TRACKING TECHNOLOGIES
(Your original tracking section remains valid; I’m keeping it intact and aligned with the CRM’s cookie language.)
Log Files
Like many other websites, We make use of log files. These files merely log visitors to the site. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information.
Cookies & Similar Technologies
We also use cookies and web beacons to store certain information. We may use cookies to authenticate Your identity, for personalization, for security, for targeted advertising, or for analysis of the performance of Our website and services.
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
(Your detailed cookie types section can remain as-is.)
WEBSITE ANALYTICS
We may partner with third-party analytic companies, including Google Analytics. These analytic companies may use cookies or other tracking technologies to analyze visitors’ use of Our website. You should review their Privacy Policy and contact them directly if You have questions.
PROCESSING YOUR INFORMATION
For the most part, We do not process Your information in-house, but give it to third-party processors for processing (for example, payment processors). However, We may from time to time process Your data internally for legitimate business interests and legal obligations, including to administer, maintain, and improve Our website and offerings, fulfill contracts, keep records, and protect rights and interests.
INTERNATIONAL DATA
Our website is hosted by servers located in The United States of America. Therefore, if You reside outside The United States of America, some of Your data will be transferred internationally to and stored on those servers. By using this site and providing Us with information, You consent to this transfer, processing, and storage of Your information in The United States of America.
DATA RETENTION
We retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data, subject to legal requirements.
DATA SECURITY
We implement and maintain reasonable security measures to protect your personal information, including secure access controls, encryption of sensitive data where appropriate, and security protocols. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.
CHILDREN
This website is not designed for use by children under age 16, and We do not knowingly solicit personal data from anyone under age 16.
SENSITIVE DATA
We request that You do not submit any sensitive data to Us, including social security number, health data, genetic data, or information related to ethnic origin, religious beliefs, or criminal history.
YOUR RIGHTS & CHOICES
You have the right to:
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Access, update, or delete your personal information
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Opt-out of marketing emails by clicking “unsubscribe” in our emails
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Opt-out of SMS messages by replying “STOP”
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Request information on how we process your data
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Withdraw consent at any time for future communications
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Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us at info@picsani.com.
Note: Anywhere your original policy referenced other emails (hello@kirstenbullard.com / picsanillc@gmail.com), it is now replaced with info@picsani.com for consistency and compliance.
CALIFORNIA PRIVACY RIGHTS
We do not plan on selling your data. Regardless, any California resident may contact us at info@picsani.com regarding requests under applicable California privacy laws.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Picsani LLC.
CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
CONTACT US
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Picsani LLC
5849 Bullock Place, St. Cloud, Florida 34771, United States
Phone: (+1) 407-409-6607
Email: info@picsani.com
Website: www.picsani.com
By using our website and services, you consent to this Privacy Policy.